Prestashop Abandoned Cart/Followup Email Addon
This addon helps admin to track all abandoned carts on the website. On shopping sites, sometimes customers come to the website, add products to cart but do not complete the checkout. It is a very difficult process for admin to search such customers and email them to remind about their carts. This plugin helps admin to track all such abandoned carts.
With the help of this module, you will be able to experience drop down in abandonment rate. By sending reminder emails, you will be able to follow-up with those prospects who failed to complete the purchase and left their cart abandoned.
Usable without even CRON jobs-
We understand that not all admins are comfortable with CRON configuration, therefore, this module has an option to update abandoned cart list and send reminder emails manually. But we recommend all to use CRON as in case of a lot of abandoned carts, it is not possible for admin to send emails manually.
Track Guest as well as logged-in customer's abandoned carts-
This module can track abandoned carts of both guest and logged-in customers. Guest customers email id will be captured from the checkout page. Sometime Guest customers abandoned their carts after viewing available payment methods or extra shipping price, in this case, this module captures their email id for the abandoned carts list.
10 Readymade Email templates-
The module has 10 readymade email templates, you can select anyone which looks best to you. You can also create further N number of email templates.
After receiving requests from many customers, finally, we have added test mode in our module which allows admin to test module on a live store. When the module is in test mode, it will not send abandoned cart emails to customers, all emails will be sent to a particular email id (which is entered by admin in our module setting) so that mail can be tested without causing inconvenience to any of your customers.
Personilized emails in customer own language-
It has been found that addressing your customers with their name typically improves conversion rate, therefore, our module sends personalized emails to all customers with their name and in their own language.
Different Email template everytime-
A study from Return Path, the email certification firm, reported that sending three abandoned cart messages increased revenue by 56 percent, versus sending just one. It is also important to use different email templates for each serial reminder otherwise there are chances that customers will not even read the mail content. Therefore we have added the option to add N number of email templates, plus the access to map different email templates in each email to be sent.
Translate Email templates to all other languages-
There is an option in our module's admin panel interface to translate email templates easily to all other languages. Admin doesn't need to create files manually in translation directory. Email templates can be easily translated from the admin panel itself. So no more hours of head scratching after messing up with translation code.
Send emails with or without coupon code-
Discounted offers are usually most effective in a later email after other tactics haven’t worked. So save discounted offers for a third, fourth, or fifth email in a series.
This module is capable of adding dynamic content to the abandoned cart email displaying the items with links back to the cart or the products — will help remind recipients what they were shopping for, with a quick way to return to the cart.
One click to recover whole cart-
When customers will click on direct checkout button in the email, they will be sent to checkout page with all products in the cart and if there is some coupon code in the email, it will also be added automatically to reduce your customer efforts. If a customer has an account on store, he will be automatically logged-in to the store.
Check how it is doing-
Various Graphs and statistics in our module admin panel helps you to know how many carts are converted after sending abandoned cart emails. Looking at the conversion patterns will likely tell you if the current offer is truly effective or you need to increase the discount amount.
If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.