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Abandoned Cart - Prestashop Addons

Abandoned Cart - Prestashop Addons
  • Prestashop Abandoned cart addon provides an easy-to-understand interface to the Prestashop store admin in order to track abandoned carts on their site.
  • The store admin can now keep an eye on the visitor behavior and convert them into the customer with regular email follow-ups.
  • With the Prestashop reduce cart abandoned module, the eCommerce store admin can easily analyze the cart of the store visitors and send them reminders via email.
  • The Prestashop abandoned cart email follow up addon makes it easier for the e-marketers to reduce cart abandonment and boost the overall conversion of the site.
  • GDPR Compliant Module. 
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Compatibility:Prestashop v1.6.x.x - v1.7.x.x
Latest Version:v2.0.0 (27-May-2019)
Updates available for 1 year Sales: 1000+
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Prestashop Email Follow Up Addon

PrestaShop Abandoned Cart Module - Knowband

Cart Abandonment has always remained a major concern for the eCommerce merchants. Research says that 7 out of every 10 customers abandon their cart for some reason, which is a huge loss in conversions.

Though cart abandonment cannot be eradicated, e-retailers put their best efforts to recover those lost sales. Trying to help PrestaShop store owners recover their abandon carts, Knowband introduces the PrestaShop Abandoned Cart addon.

PrestaShop Abandoned Cart addon is a simple yet effective module to recover your abandon cart by tracking the abandoned cart users and encouraging them to make a purchase through regular follow-up emails.

PrestaShop Abandoned Cart Module - Knowband

Abandoned Cart Email Follow up - How it works?

  1. A customer visits your PrestaShop store
  2. He/She browse your store and adds products to his/her shopping cart
  3. During Checkout(sometimes before) the customer is asked for the name and email address.
  4. But due to some reason, they left your store without completing the purchase
  5. After some time their shopping cart is assumed abandoned. The admin can set the time period after which the cart will be considered as abandoned.
  6. In order to remind the customers regarding their cart products, the store admin can send reminder emails to the customers. The store owner can send the Discount email reminder or non-discount email reminder to encourage the customers to complete their orders. 
  7. There are chances that some buyers will visit your store again and convert, and some will ignore the follow-up email.
  8. After a few days of sending the first follow up email, you can send another email with the discount coupon code to convert the abandoned cart into a sale. 
  9. There are very high chances that after getting a special discount the customer proceeds to checkout and completes the purchase.
  10. The Admin can boost the conversion rate or reduce the cart abandoned rate of the website.

Features of PrestaShop Abandoned Cart Module

1. Define the time period after which the cart will be considered as abandoned

PrestaShop Abandoned Cart addon lets you specify a time period after which the cart is assumed to be abandoned.

For example- If the time specified is 1 hour, then any customer having the product in his/her cart for more than 1 hour will be added to the abandoned cart list.

2. Multiple Email templates

PrestaShop Abandoned Cart module comes up with pre-existing email templates, classified into Discount Email and Non-discount Email.

The non-discounted email would be a general abandoned cart reminder email whereas, through discounted emails, you can persuade the abandoned cart users to make a purchase by offering them discounts.

The admin can add new email templates or customize the pre-existing templates as per their desire.

PrestaShop Abandoned Cart Module - Knowband


3. Design of Email Template:

The Abandoned Cart Module allows the store admin to modify the email content and design. 

PrestaShop Abandoned Cart Module - Knowband


4. Set a time for the follow-up emails

PrestaShop Email Follow-up addon allows you to set a time for the delivery of the abandoned cart alert email.

For every email, you can define a minimum cart value following which the abandoned cart reminder would only be sent to those users who have their pending cart value more than the specified value.

PrestaShop Abandoned Cart Module - Knowband


5. Deliver your emails automatically

One of the best features of the PrestaShop Abandoned Cart addon is the ability to send emails automatically.

You can send abandon cart alerts either manually or make it an automatic process. In order to automate the email task, the store admin needs to set up the cron functionality on their store.

PrestaShop Abandoned Cart Module - Knowband


6. Track Abandoned Carts

All the details of the abandoned cart users will be listed under "View Abandoned Carts.”

The tab consists of the user’s name and email address, customer type-whether he or she is a guest user or a registered user. It also displays the last visit of the user in your store.

Moreover, from this section, the admin can send emails individually to every user and also check the pending items in their cart.


6. Check users who have converted into your customers

Every abandoned cart user who makes a purchase later will be listed under “View Converted Carts” with the details regarding their purchase date and time, order value, etc.


7. Abandoned Cart Analytics

PrestaShop Abandoned Cart module offers analytic comparison in the form of pie charts and graphs for Abandoned Carts vs Converted Carts, Abandoned amount vs Converted amount, etc.

PrestaShop Abandoned Cart addon is GDPR compliant, Responsive, compatible with all PrestaShop themes and has multi-lingual support.


Prestashop Abandoned Cart Addon is Compatible with GDPR: We have integrated the GDPR hooks on our Abandoned cart module. The main purpose of this feature is to export and deletes user data on the PrestaShop GDPR module request.   


Additional Features of Prestashop Abandoned Cart Addon:

  • The Prestashop abandoned cart email follow up addon capture abandoned cart of both Guest and logged-in customers.
  • This Prestashop cart abandoned module offers test mode to test the addon on a live store. 
  • The Abandoned Cart Module allows the admin to schedules the follows up emails based on minimum cart value.
  • Increase conversion by sending serial reminders (with or without discount coupon code). Captures and shows the details of the customers like their name, email id, IP Address, Time & Date.
  • The Prestashop cart recovery email allows the store merchant to translate email templates content easily into his/her desired language from the back end of the Prestashop abandoned cart addon.
  • The Prestashop email follows up module also tracks customers' language and sends personalized follow-up emails with their full name in their own language.


Benefits of PrestaShop Abandoned Cart for the merchants:

1. PrestaShop Abandoned Cart addon helps you recover your abandoned carts to a great extent, ultimately increasing your conversions.

2. The discount email template lures customers to complete their orders.

3. PrestaShop Abandoned Cart Reminder addon lets you send abandoned cart alerts even to Guest users.


Benefits of PrestaShop Abandoned Cart for the customers:

1. By sending abandoned cart alerts, PrestaShop Abandoned Cart module proves to be an excellent reminder for the users who actually forgot to complete their orders.

2 Emails containing a coupon code will surely excite customers and create urgency to make the purchase.

3. The email contains the direct link to the cart so customers can redirect to their purchase in one click.

4. Even Guest customers can get benefitted by Abandoned Cart reminders.

If you need any assistance or have any queries regarding this module, you can contact us anytime at



  • Have to say I am very happy with this module However I did have a few small issues but nothing serious which was sorted within hours by Joe. ThankrnrnSo for anyone thinking of getting this module thank no longer and get it as you won't regret it, I didn't.
    - Roy (
  • I had some problems, support solved it very fast. I can just recommend this guys
    - Lukasz S. (
  • Great Product and Greater Support!
    - Octavio manuel S. (

Knowband, a leading name as an eCommerce development company provides Prestashop plugin development services to enhance the functionality of your eCommerce stores. For providing Prestashop plugin development, we have hired experienced Prestashop developers who work with full dedication to offer Prestashop development and support services. 

If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.