WhatsApp Live Chat Manager - Prestashop Addons
The Prestashop WhatsApp Live Chat addon by Knowband is designed to enhance customer communication and support for Prestashop store administrators. The Prestashop WhatsApp chat addon seamlessly integrates WhatsApp into the website, enabling customers to engage in real-time conversations with store owners or WhatsApp support executives.
The Prestashop WhatsApp Live Chat module offers customers to easily initiate conversations by clicking on a prominent WhatsApp button displayed on the Prestashop website. This enables them to ask questions, seek product information, inquire about order status, or receive assistance with any browsing or purchasing issues they may encounter.
Here are some of the features offered by the Prestashop WhatsApp Live Chat Addon:
- Mobile, Tablet, and Desktop Compatibility.
- Customizable WhatsApp Chat Icon Appearance.
- Offline Messaging.
- Predefined Message Templates.
- Agent Routing and Availability Options.
- Instant Messaging.
- Multi-Lingual and RTL Support.
- Condition Based Chat Options.
- Include/Exclude WhatsApp Chat Option for Desired Products.
Benefits provided by the Prestashop WhatsApp Live Chat Addon:
- The Prestashop WhatsApp Chat Support module offers the store admins to provide improved customer support and engagement through real-time communication via WhatsApp Chat.
- The Customers can get personalized assistance for a tailored shopping experience and query resolution.
- The Knowband Prestashop WhatsApp Live Chat module allows the store admins to enjoy increased conversion rates by resolving customer queries instantly with the help of live WhatsApp Chat.
- The Prestashop WhatsApp Chat plugin allows admins to efficiently handle multiple customer chats simultaneously, which further helps in optimizing time and resources.
- Using the Prestashop WhatsApp Live Chat Manager, admins can easily share information such as images, links, shipping queries, etc., for getting a better understanding of their shopping.
- The Prestashop WhatsApp Live Chat extension also controls negative feedback by allowing you to provide customer query resolution on the go.
- You don't need any coding skills to prepare your shop for customer support with Knowband's Prestashop WhatsApp chat manager.
- Moreover, the Prestashop WhatsApp Live Chat Addon grants administrators the flexibility to select the exact pages on which they wish to showcase the WhatsApp chat option.
Knowband, a leading name as an eCommerce development company provides Prestashop plugin development services to enhance the functionality of your eCommerce stores. For providing Prestashop plugin development, we have hired experienced Prestashop developers who work with full dedication to offer Prestashop development and support services.
If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.