Prestashop Return Manager Addon
In an eCommerce store, RMA (Return Merchant Authorization) plays a vital role. Sometimes, the Customer rises the product return/refund/replacement request. The reason for the return/refund/replacement can be the defective product, wrong product, size issue, late delivery or customer did not like the product. In these cases, he/she may visit the web store to get a refund or return on the product. If your web store doesn’t have an RMA system, this can put a negative impression on the customer's mind and indirectly affect your store sale. So, to improve the customer experience and in order to encourage the customers to continue shopping with your web store, it is must for the eCommerce store owners to provide a flawless RMA interface to their customers.
The Prestashop Return Manager Addon provides an option the online merchant to manage return requests for any order placed by registered or Guest customer on a PrestaShop store. This Prestashop order return manager module facilitates the PrestaShop store admin to add or create the own return policies, return slip, return reasons and emails as per desires. Apart from this, this Prestashop order return manager addon allows the eCommerce seller to manage the multiple refund/return/replacement requests at a time with an ease.
Prestashop order return manager addon is also helpful for the EU merchant to comply with the EU Laws. As per the EU law, it is mandatory for the store owner to offers a 14 days return/cancellation period to the customers. So fulfilling this feature your store must have the RMA system, the Prestashop return manager addon offers the customer an easy to use interface for initiating the return/refund/replacement request and it also allows the online store owner to manage the customer return request form the backend of the Prestashop addon. This Prestashop order return manager module gives the power to the admin to set the own return policy and reason with an ease.
Prestashop Return Manager Addon is Compatible with GDPR: Our Return Manager addon is complaint with GDPR. As per the GDPR requirement, the export and delete hook has been integrated into this module so that on the data deletion request of the GDPR module (Official GDPR Module by Prestashop or Knowband GDPR module) the customer details from the Return Manager module will get deleted. If you are using the Knowband GDPR module then the customer, as well as the admin both will be able to download the return request details. Apart from this, the Customer can request the admin to delete personal data from their store.
Why is Prestashop Order Return Manager Important for the eCommerce store?
Offers the Flawless RMA System: The Prestashop order return manager addon provides the seamless interface the store owner. Which can save a lot of time to the admin? The Store owner manages everything in one clear interface and they can deal their customer return request for the long term.
Offers the Three Option Credit, Return and Refund: This Prestashop product return manager addon is one into three packs. Prestashop order return module is capable of handling three types of return requests- Replace, Refund or Get Credit. For those who want to get a refund, for those who want to replace a product and for those who want to get a refund a buy something else from your site respectively.
Offers the Customer Partial Order Return Option: This Prestashop return manager extension has a partial return feature which can allow the consumer to return the whole cart product or even a single product from the shopping cart.
Offers the Return Request Status tracking: The Prestashop return manager addon allows the customers to track their return status very easily using a unique id provided at the time of return request.
Merchant benefits of Prestashop Return Manager Addon:
- This Prestashop product return manager extension allows the Online customer to place return/refund/replacement request even of a single product out of complete order of multiple products in the same cart.
- The Admin can enable the attachment option which can allow the customer to attach the defected product image.
- The Prestashop order return manager enables the merchant to view the customer return request from the backend.
- The online retailer has a layout customization option. They can change the look and feel various messages such as success message, return message etc. Which displayed on the website.
- The Admin can add some general reasons for the return of the product from the admin panel of the Prestashop order return manager addon.
- The Prestashop return manager addon offers the online retailer to select the shipping paid by option for the return reasons.
- This Prestashop order return manager addon allows the admin to deny or approve a return request of the customers.
- Return request record remains always saved in store even if the Prestashop RMA module is uninstalled afterward.
- The Prestashop return manager addon gets notifies the store merchant whenever a return request is made.
- The Prestashop return addon allows the online merchant to setup the duration of the return (in days).
- A Return slip is sent to the customer via email when the eCommerce seller approves return request from the back-end of the Prestashop order return manager module.
- This Prestashop order return manager extension gives an option to the online merchant to export completed request in CSV format.
- This Prestashop product return manager addon gives the filter option to the store admin in archive list for fast searching.
- The eCommerce store merchant has an option to create delivered product return request on behalf of the Customer.
- The Prestashop return manager module enables the store admin to create own return policies.
- The Prestashop Extension allows the online retailers to add, modify or delete the return reasons to be displayed on front end.
- The Store admin can have the different return policy for each product. They can also customize the return policy from the back-end of the Prestashop order return manager extension.
- The Admin has the option to translate all email templates right from the back-end of the Prestashop RMA extension.
- Prestashop return manager addon facilities the admin to customize email template as per the business requirements.
- The Prestashop product return manager extension offers the easy tracking of the return requests.
- Admin can send automated emails to the customer.
Features of the Prestashop Return Manager Addon:
- Prestashop return manager addon offers the admin to easily manage the customer return request form the admin panel.
- The Custome can initiate the return/refund/replacement request with the help of this Prestashop order return manager addon.
- This Prestashop product return manager module is compatible with multi-lingual stores.
- This Prestashop return manager module is multi store compatible.
- This Prestashop product return manager addon has return Slip feature.
- It sends notifications to the customer whenever admin changes status from the back-office of the Prestashop RMA addon.
- This Prestashop return manager addon is compatible SEO friendly URLs.
- This Prestashop order return manager addon is SSL compatible.
- This Prestashop product return manager module is simple and easy to use.
- No CRON jobs
- This Prestashop order refund extension does not conflict with any other third party module.
Customer benefits of Prestashop Return Manager Addon:
- This Prestashop order return manager addon provides 3 options to customers - Get Credit, Replace or Refund.
- This Prestashop order return manager addon offers fast processing of return requests.
- The Online buyers can return even a single product out of full order.
- This Prestashop return manager extension allows the consumer to view their return status and history in My account section.
- Prestashop order return manager addon is mobile responsive. The Customer can initiate the return/refund/replacement request in the mobile as well as the tablet.
- This Prestashop return manager module is compatible with all browsers.
- The Prestashop return manager addon is complaint with GDPR module. The Customer can request the admin to delete the personal data to their store.
Knowband, a leading name as an eCommerce development company provides Prestashop plugin development services to enhance the functionality of your eCommerce stores. For providing Prestashop plugin development, we have hired experienced Prestashop developers who work with full dedication to offer Prestashop development and support services.
If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.