This module contains the integration of AI models ChatGPT which answers naturally, so when a user asks about pricing, stock or a specific product, the chatbot actually understands the question and suggests the product. Most customers won't even realise they're talking to a bot.

Nothing here is cached or pre-written. Every answer about stock levels, pricing or categories is pulled straight from your live PrestaShop catalogue at the moment the customer asks, so there's no risk of the chatbot quoting an old price.

Instead of raising a support ticket just to ask "where's my order," customers can type the question into the chat and get the order ID, product details and current status back in seconds, pulled directly from your store.

This AI chatbot answers based on the automatically based on the store language and shows prices in the user's local currency, which matters a lot if you're selling to more than one country.

Returning customers are logged in and out automatically within the chat window itself, so the experience feels personal without anyone having to re-enter their details.

If you're running a discount or a live offer, the chatbot can surface it right inside the conversation, which is often the nudge someone needs to actually finish checking out.

There's no development work involved. Store owners can upload the module directly on your store, add an OpenAI API key, and the chatbot is live on your frontend within a few minutes.