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Marketplace Integrations:
Marketplace Integrations:

Marketplace Customers-Sellers Ticket System Addon - Prestashop Addons

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Marketplace Customers-Sellers Ticket System Addon - Prestashop Addons

Marketplace Customers Sellers Ticket system addon for KnowBand Marketplace module allows the customers to get in touch with the sellers for their concerns regarding the product or order.

  • Sellers can set up initial settings for the helpdesk system
  • Sellers can reply the customer's tickets
  • Sellers can assign appropriate statuses to the customer tickets
  • This addon is really helpful for the sellers to resolve the customer inquiries
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$79.99$55.99
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Compatibility:Prestashop v1.6.x.x - v1.7.x.x
Latest Version:v1.0.2 (1-Aug-2018)
Sales: 100+

Screenshots:

Prestashop Marketplace Sellers-Customer Ticket System Addon

Superhero Expertise Level

This marketplace add-on allows customers to contact sellers to resolve their issue or queries. Sellers have a panel to view all opened ticket and an interface to reply to them. When someone sends a message to seller, both customer and seller receive an email notification.

Features of the plugin:

  • Email notification to both seller and customer
  • Contact seller option on all product pages
  • Contact seller option on seller profile
  • Seller can disable ticket system for himself
  • Seller can configure on which page he wants  to show contact link
  • Seller can configure email id to receive emails from customers
  • Easy to install and configure
  • Multi Store compatible
  • SSL Compatible
  • Multi Language Compatible

Benefits for Admin: 

  • The module is very easy to install and configure.
  • Admin controls all messages from seller to customers, messages are hold for moderation by Admin.

Knowband, a leading name as an eCommerce development company provides Prestashop plugin development services to enhance the functionality of your eCommerce stores. For providing Prestashop plugin development, we have hired experienced Prestashop developers who work with full dedication to offer Prestashop development and support services. 

If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.