The problem with online shopping is that the customers feel disconnected from someone who can resolve their queries. This is one of the reasons why a large number of internet users still restrain themselves from shopping online. Knowband offers a solution to curb this difference between the virtual and physical world.
KnowBand’s Mobile App Builder for eCommerce offers the following two reliable chat options with:
- Zopim(Zendesk) Chat
- WhatsApp Chat
Your app users can contact you directly regarding any query or issue & get them resolved without any hassle. This brings user loyalty to your store.
While having a mobile application for your eCommerce business is mandatory in the mobile-driven ecosystem, keeping the customers engaged still remains the key. Rather than watching your potential customers sign out of your store, you can now have a live chat support option in your mobile app. Our Mobile App Builder for Android & iOS provides a 24 x 7 interface that allows the customer to have a live chat with the support team of the online store.
Build a long lasting relationship with your customer by giving a voice to your brand. Whether you are looking for a Prestashop mobile app builder module or for a Magento mobile app builder, we have covered it all for you. The applications are compatible with all the popular eCommerce platforms. The proactive chat tool can boost the chances of high-value engagement. Thus, boost the conversions and revenues. Incorporate the feature of live chat in your business and provide the convenient as well as prompt answers that your customers want.