Receiving a product return request from a customer appears like a cumbersome task due to the numerous formalities and complications involved in the whole process. This whole experience becomes an unforgettable nightmare if there are no easy provisions regarding the efficient product return policy.
Due to this increasing problem in the returning policy, customers, as well as the e-commerce organizations, are paying a heavy price and the trust deficit between them is brewing at a faster pace. To simplify the whole return policy and to streamline the return process e-commerce organizations are increasingly adopting Prestashop Return Manager Addon. Here are the few reasons that explain the unlimited fan frenzy about this Prestashop addon.
The module is equally a delight for customers as well due to its easy, user-friendly interface. The updated version of the PrestaShop Return Manager addon has easy to access options. The seller can directly configure the module from the left menu of the admin panel. Also, the product listing details can be checked on the dashboard itself and can be accessed with a single click.
It provides three options to the customers during the product return process which are namely- Get Credit, Replace and Refund. Additionally, order cancellation is also possible with the updated version of the PrestaShop Return Manager addon. Moreover, it provides added functionality to its customers to check the status and history of their product return requests. Customers can choose a reason for their product return request and to show the damaged goods, it allows them to upload the image in the return request form.
This Prestashop Addon has redefined the whole process of product return to a new level. It is now easier to make a product return request or order cancellation request for any item without involving any terms and conditions and complications. The store owner has the freedom to set the return policy and reasons.
Due to this simplified process, the site admin can easily process the product return request for even a single product or partial order out of a completely given order. Moreover, it has provided the freedom to the admin to approve or deny any product return request if the return request is found to be illegitimate in nature.
In the latest version of PrestaShop Return Manager, the policy time can be calculated after a defined product status. It can be ‘Delivered’, ‘Shipped’, ‘In Process’ etc.
With the help of this Prestashop Return Manager Addon, managing the record of every product return request has become a cakewalk. Every product return request is effectively stored in the store database and is available even after the uninstallation of the module.
The store manager can filter various product listings by sorting them with the customer ID, Return ID, or date. Moreover, the module provides the facility of exporting the completed return request in CSV format. In order to facilitate faster searching of the records, a filter option is provided in the archive list.
The module has unleashed new powers and flexibility to the site admins and has made them a focal point of the whole product return policy. Merchants can easily process a product return request from the back end of their module on the behalf of their customers.
With PrestaShop Return Manager addon, features like email translation and email template customization are possible so as to make the product return process more simplified and less time-consuming. Now the seller can send a test email, add a customized text message with the order status that can be used in email templates.
So, Prestashop Return Manager Addon has reduced loads of formalities, paperwork, and complications that used to come uninvited with the product return request. It is time to take a long breathe and ease your tensions by purchasing this Prestashop addon from the Knowband store to provide a seamless user experience to customers.
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