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How can you boost sales and customer engagement on your PrestaShop store?

How can you boost sales and customer engagement on your PrestaShop store?

Sales is a buzz word for most of the business activities occurring around the world but it is equally challenging to achieve due to the presence of so much business competition. It is important to grab higher sales and conversions for your online store to remain steadfast in your business segment. Losing out sales is akin to losing out customers and business chances for your eCommerce store.

This can be really devasting for the long term business growth and expansion plans for your online store based on platforms like Magento, WooCommerce, PrestaShop, Shopify, OpenCart and other such eCommerce platforms. Being a PrestaShop store owner myself, I am putting down certain tips that can help in customer engagement, conversion rates and boosting the sales on your PrestaShop store.

Display your current offers and shopping deals effectively on your site home page-

Shopping offers and deals on the home page grab instant customer attention.

What good is a shopping offer or deal if it can’t grab the instant customer attention? It can be possible only if your shopping deals or offers are featured prominently on the home page of your site. There are various eCommerce PrestaShop Addons like Deal Manager, Reward Points and others that can provide customers an effective way to engage on a PrestaShop store. You can also use popup ads to inform your site visitors about your latest shopping offers and deals on your PrestaShop store. This will in turn help in optimizing the product sales and conversions for your PrestaShop store.

Create interest and curiosity about your products through videos-

Take the help of product videos for grabbing instant customer attention and sales.

Videos are an interesting way to grab the immediate attention of your targeted customers. They are much more informative and appealing than text-based information. Any site visitor would prefer to watch a 2-3 minute video rather than reading a 200-300 words text for getting a proper insight into a featured product. If you don’t have any engaging videos on your PrestaShop store, you can add amazing PrestaShop product video through the help of eCommerce extension. This will help you in achieving the instant customer attention required for higher conversion rates and product sales.

Encourage your visitors to share their views and opinions about your products-

Reviews compel visitors to go for a quick online product purchase.

Online shoppers are in the habit of checking out product reviews before actually making a final product purchase. If you want to improve the sales and performance of your PrestaShop store, it is important to encourage site visitors for a quick product review. There are PrestaShop Addon such as Review Booster that can help in increasing the review count through various schemes and offers. Apart from the reviews, you need to encourage customers to share their product testimonials, personal experiences, user product ratings and other such components for optimizing your product sales and conversions.

Offer easy product availability through filters, search facility and product categories-

One of the major challenges being faced by various online shoppers is the product searching on an eCommerce store. When shoppers are unable to get the required products on an online store, they will simply abandon that particular site and will start looking for any other alternative. Install any PrestaShop extension like Auto search suggest that can help in simplifying the searching facility on your website for quick product availability. You need to have efficient filters on your site that can help in implementing advanced searching on your desired products. Furthermore, you need to improve the design and organization of your categories and sub categories with the help of A/B testing tool and heatmap extension for your PrestaShop store.

Start utilizing the power of social media-

Social media can help in grabbing higher customer engagement and sales for your online store.

Social media is important for the growth, expansion and promotion of your business to a global customer base. There are numerous social media sites like Facebook, Twitter, Google+, and others that can help in delivering your business message to a large global audience for increasing chances of product sales. Integrate social login facility into your PrestaShop site with the help of social extension for avoiding delays in customer login and registration process. The social logins will help in the online product purchasing as customers don’t have to create a new separate account for making the final checkout. This will also help in optimizing the customer engagement, user experience and product sales for an eCommerce site. So, it is time to harness the true potential of social media for the overall growth of your business.

Incorporate new functionalities into your PrestaShop store-

If you are thinking about improving the performance of your PrestaShop store, it is time to include new functionalities in it. A simple way to begin in this direction is to install new PrestaShop Addons like PrestaShop one page checkout, PrestaShop marketplace extension, PrestaShop Abandoned Cart plugin and others that can help in simplifying the various critical tasks. So, it is time to include new functionalities and features for facing the stiff competition in the field of eCommerce business.

Final thoughts

Don’t let your store rivals eat your share of conversion rates, product sales and site traffic due to your impressive PrestaShop store. You need to follow these cool tips that can help in achieving higher product sales and customer engagement for your eCommerce store. So, don’t ignore these points and take the required steps for the optimum performance of your PrestaShop store.

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Posted on December 22, 2016October 10, 2017Author Joe ParkerCategories PrestashopTags conversion, engagement, prestashop, sales, social login

9 effective tips to improve sales on your eCommerce store

The growth and expansion of any business be it offline or online depends mainly on the conversions. In the case of eCommerce stores, the conversions are usually referred to as product sales achieved. Agree, every store owner can’t succeed in terms of making bumper sales but it is a fact that every eCommerce store owner has a strong urge about making a significant increase in his/her store sales.

If you are not lucky enough in increasing the sales of your online stores, it is time to start looking for an effective remedy. A low performing eCommerce site in terms of product sales is not of much use and is actually more of a burden if the operational cost of the store is too high. This blog is certainly a big relief for those sales deprived eCommerce store owners who are looking to escape out of the long continuous sales dud. We have figured out some ways and came up with  9 effective tips to improve sales on your eCommerce store.

1. Provide exciting offers and deals to your customers

Almost every online shopper is in search of exciting shopping offers and deals that could persuade them for a quick product purchase. If your eCommerce store is unable to excite its targeted customers through amazing deals, discounts, shopping offers, free shipping service, gift cards, sales coupon, and other such components, it is certainly going to hurt your business fortunes in the long run

2. Offer multiple payment and shipping methods

Don’t be adamant while offering payment and shipping options to your customers but try to be more flexible. You need to make a survey among your customers for including the popular payment and shipping options on your online store for ensuring a comfortable online shopping experience. The presence of only selected payment and shopping options also results in higher shopping cart abandonment and bounce rates.

3. Provide easy navigation around your site

Customers nowadays are very choosy when it comes to a product purchase. They want to look out for a number of products before actually going for the final purchase. In order to offer easy navigation around your eCommerce website, you can take the help of a productive heatmap and A/B testing tool like MockingFish that can improve the customer engagement on a site to a great extent.

4. Remove hurdles from your checkout process

Due to the scarcity of time with online shoppers, eCommerce stores need to focus on ways to improve the checkout process on their site. They need to remove unnecessary fields and checkout steps that are hampering the quick online product purchase of customers. If you want to manage this critical task through an eCommerce plugin, you can take the help of Knowband modules like Prestashop One Page Checkout, OpenCart One Page Checkout, OpenCart One Page Checkout Pro, Magento 2 One Page Checkout for simplifying the checkout process on your eCommerce store.

5. Spread the information about the urgency of your offers

In this competitive business environment, you need to showcase that the advertised offer on your site is much more engaging and is available for a limited time only. Once, your customers are aware of the urgency and limited availability of your shopping offers, they will be much more eager to purchase from your online store. Store owners can convey this message to their targeted customers in the form of appealing CTA buttons and CTA texts for grabbing higher conversion rates and sales.

6. Reduce Cart Abandonment Rate

There’s a heavy impact on sales due to abandoned carts. Though there is no magic to stop someone from abandoning their cart, there are ways that can help you bring the abandoned cart rate under control.

For that matter, you can try out the Abandoned Cart module by Knowband or use Web Push Notifications to give a gentle reminder to your visitors every time they abandon their cart. This way you can make an improvement in your sales.

7. Launch a facebook shop

With over 2.38 billion Facebook users today, not utilizing the Facebook platform means missing out on a great opportunity to improve sales on your eCommerce store. Link your eCommerce store to your Facebook business page, interact with your audience and run contests or offers at regular intervals to increase customer engagement. You can try out the Prestashop FB store addon for integrating your store to your Facebook page. If your brand doesn’t have a Facebook page, create one today.

8. Use popups effectively

Popups are a great way of attracting customers and capturing more sales, but they do not work as easy as it seems. Designing a good popup that could bring conversions requires your time, efforts and most importantly creativity. Pop-ups bring results only if they have been made in such a way that doesn’t unnecessarily irk a user. In fact, e-retailers today, are using pop-ups to engage users in some kind of fun activity, before actually asking for their email address.

You can try various types of pop-ups on your store such as Spin and Win Popup, Scratch Coupon Popup, Exit Popup, etc. and figure out which one brings more conversions to your store.

9. Avoid Mandatory Sign-ups

Do not kill the interest of your visitors by making the sign-up process on your store mandatory. In this way, you are only restricting a visitor from making a purchase.

Offer Guest Checkout to your visitors or enable social login options. Guest checkout is very helpful for users who do not want to get themselves registered on your platform while the social login option allows visitors to avoid the long registration process by asking them to login with their social accounts.

Conclusion

Do not consider the low sales as the fate of your eCommerce store. Make the required corrections with the help of the above-mentioned informative tips. If you are able to make the changes within the stipulated time, you can effortlessly grab more conversions and sales for your eCommerce store. Keep in check the above-mentioned 9 effective tips to improve sales on your eCommerce store. For more updates regarding eCommerce plugins and other related information, do visit our Knowband store at www.knowband.com

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Posted on September 2, 2016August 13, 2022Author Joe ParkerCategories EcommerceTags Abandoned Cart module, Cart Abandonment, Conversions, Exit Popup, facebook shop, one page checkout, popups, sales, scratch coupon popup, social login, Spin and win popup, web push notifications
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