Upgrade Preparation Checklist for Knowband PrestaShop addons


Installing a module asks for rewriting the translations?

While upgrading a module, the user often faces language translation issues in PrestaShop. To improve the user experience at their store and make it easy for the customers to understand the checkout instructions and flow, merchants translate the module files but on upgrading the module the changes get lost. After upgrading the module the module will show the default content only.

We receive many such queries related to language translation and translation file import problems when customers upgrade the module.

Proposed Resolution

If you have modified the default translations on your store initially for a better translation, after updating or upgrading the module, the translation changes will get lost.

Thus, to keep things as usual and minimize the efforts, you need to make a few changes before upgrading the module. Please follow the below steps for taking the backup:

  1. Download the below-mentioned file at your end:
    Where, {module_name} => Name of the module folder which you want to update and {iso_code} => ISO Code of the language which you want to take backup.
  2. After taking the backup of the above file, you can update the module on your store.
  3. Then you have to replace the below-mentioned file: /modules/{module_name}/translations/{iso_code}.php with the backup file.

After taking the backup and updating the translation file, you can compare the new version with the older version to figure out the changes.

Now, you only have to add or translate the sections that are new in the upgraded version.

Extend Support Plan for the PrestaShop modules if Expiring

Are you already using KnowBand’s PrestaShop modules?

Knowband offers three month’s free module support. If your free support plan is expired, and you need any help from our technical team to configure the module then follow the steps mentioned below to extend the support period:

  1. Log in to your PrestaShop account
  2. Go to the Downloads under the My Orders tab
  3. Here you will find an option to extend the support period. Click on the desired time period for the support. You can extend the support for 3 months, 6 months, or 12 months.

Voila, you have successfully upgraded your Knowband module support plan.

As an eCommerce owner, it is of prime importance that you keep up with changing technology trends.

After the Covid-19 outbreak, a lot has changed and there will be transitions in the upcoming days as well. Several retail businesses are now having their online stores and offering home delivery services.

Marketplaces are seeing a new uplift in the eCommerce industry, with that the small businesses are getting great opportunities by multi-channel selling.

KnowBand is helping people fulfilling their eCommerce requirements for a decade. We have eCommerce plugins for almost each and every feature that you want to add to your store, from home page decoration to an optimized checkout page and from marketplace integration to creating a marketplace on your own.

Also, we help businesses to create mobile responsive websites with PWA and AMP builders.

In addition, our mobile app builder plugin is among the best seller plugins. Here is the portfolio for reference!

Read these blogs to know more about KnowBand’s eCommerce services:

PrestaShop Website Development Services- PrestaShop Partner Agency

Create an eCommerce Website- We Develop What You Dream!

Vishakha Nathani

Vishakha Nathani

Vishakha can be found writing, crafting or digging Earth. Her love for writing made her switch her profession from a Geologist to a Writer. Additionally, she likes keeping herself engaged in crafting and redecorating spaces. You might found her posting 3 am poetry on her Instagram story. Her proclivity for writing is never-ending.

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