eCommerce is one of the biggest industries in the world today. Due to its hassle-free usage, many retailers preferred to go online for any business purposes. However, if you are a start-up business owner, it’s difficult for you to invest a huge amount of revenue in the initial phase. As the latest trends of customers keep changing, keeping a huge stock of products could lead to loss of revenues at a high scale.
The latest trend which has taken over the eCommerce industry is dropshipping. This is the most reliable way to overcome the loss of efforts and revenues. Many store owners converted their business to dropshipping business which helped them to improve their overall business growth.
Drop Shipping is a retail method in which sellers don’t keep products in stock. Instead, sellers come into a partnership with a supplier that stocks its own inventory. Seller transfers customer orders and shipment details to them, and the suppliers ship the order directly to the customer.
This latest trend is a blessing for small business owners who can’t invest much in the initial stage of their startup. Many people wonder how actually dropshipping could be profitable because there are many ways to dropship. Well, there are some ways that work while some don’t.
The Dropshipping Model consists of 4 steps:
Step 1: Seller lists the supplier’s products on your store for customers to buy.
Step 2: The customer purchases something from the seller’s eCommerce store.
Step 3: Seller orders that same exact item that the customer paid for from your supplier.
Step 4: Seller drop shipping supplier ships this item directly to your customer. So, the customer receives the item that they’ve ordered from seller’s website.
Customer’s experience is utmost for a successful eCommerce business and for that it’s really important to choose a right supplier who supplies genuine products to otherwise, customers would not be happy by your product and this would lead to the downfall of your website.
The first and utmost benefit of dropshipping is having unlimited virtual stock. Without investing a single penny, you own huge stock of products provided by the supplier. This helps retailers and suppliers to combat inventory distortion and save their revenues from investing in inventory.
You have the ability to add more and new trending products consistently for your customers. It helps you to keep your existing customers engaged on your website as they would be eager to see some new items acquired by you. It also attracts new visitors who can turn into potential customers. This all can be done without doing any advance investments.
Another benefit of dropshipping is not handling any return requests. Sellers don’t even have to deal with the email for return request. If a customer returns an item, it is directly shipped back to the supplier, and according to their policy, they will either ship the replaced product or will give a refund for the product to the customers.
In dropshipping, there is no need to invest money for acquiring the whole inventory at a time. This strategy helps to save the revenue of seller if their eCommerce business does not pan out due to any reason. The only money a seller will lose will be the money he paid to get his website started.
The seller’s business will resist to loss of revenue if the taste and trend of a customer change because there is no such thing as excess inventory owned by a seller which clearly minimises the risk of loss of revenues.
Sellers can launch new products at low costs because they are free of any pre-advancements and can be sold at their real cost. This strategy attracts more customers and results in high sales.
The rate of damaged goods during shipment becomes considerably lower when using dropshipping because it reduces the number of times that the product has to change hands.
In dropshipping business, there is no need for a storage facility or retail location. You can sell your items just by the website only. Dropshipping helps the seller to offer a wider variety of products which were not possible if he had to buy and store all of the items at his physical store. This practically provides sellers to sell more in less revenue. The seller can also sell products which cannot be stored for a long time like perishable products, food items, medicines, etc.
While there are millions of buyers and sellers who have had positive experiences with drop shipping strategy, even without even realising it. However, sellers don’t actually have the inventory they’re selling on the premises, this can lead to some major drop shipping problems.
Some of them are:
- Sellers are making sales on a virtual inventory as it is not actually available with them.
- Delivery times are longer than they would be if the seller had their own inventory and logistics.
- Customers get interacted with companies from whom they did not purchase directly at the time of return and exchange processes.
- All of these problems can be avoided by drop shipping sellers that work diligently to provide a great customer experience, but there are huge tendencies that can quickly turn shopper experiences bad if sellers don’t energetically work to prevent them.
And last but not the least, there are many conscientious sellers out there, so be ready to get sloppy or cut corners.
Although the above-mentioned benefits would motivate you to set up a dropshipping business in this competitive industry, the most important factor for an online business is good sales and traffic on the website. Whether you are going for normal business or a dropshipping business, it’s important to convert your website traffic into profitable leads. Customer experience plays a major role in impacting your website sales. Try to keep a check on the genuinity of the products shipped by your supplier to the customers.
It’s important to sell yourself and your online business to the users with your marketing knowledge and strategies and customer service. But it’s also advisable to follow up regularly after the first conversation.
Integrate your eCommerce store with the Marketplaces like Etsy, eBay, Walmart and others in just a few simple steps. KnowBand offers Marketplace Integrators for various CMS platforms like PrestaShop, OpenCart, Magento and Shopify which allows you to present your products among larger audience and encourage the brand awareness as well.
Find out our more articles here:
- Why you should sell on an eCommerce Marketplace?
- How to improve sale for your eCommerce store in 2019?