Author: Ayushi Sharma

Ayushi Sharma as a writer likes to cater to different genres. She even enjoys doing fashion illustrations and reading books with a cup of coffee.

Benefits of Selling on Multi-Vendor Marketplace

If you have been selling online for a long and now if you want to take your business to new heights of success, why aren’t you thinking of a multi-vendor marketplace? Converting your store into a multi-vendor marketplace is not only beneficial for your business but your budget as well because you don’t have to invest too much. 

According to research, 95 percent of online customers have made a purchase on one of the markets, 31 percent of eCommerce shoppers making their first purchase prefer to do so, and 54 percent of online purchasers think marketplace purchasing has changed the way they shop.

Why you should start your own multi-vendor eCommerce store?

The key to success in any business is Innovation. Furthermore, the multi-seller model comes with several benefits over a regular online store. 

  • You can sell a variety of products

A multi-vendor eCommerce store gives you the freedom to add any number of vendors to your store. These vendors can have their inventory. As a result, your store will come close to the physical world marketplace, a place where various vendors can provide a huge variety of products to the customers. 

  • Streamlined And Smooth Operations

It’s all about optimizing processes to manage as well as distribute things as quickly as possible when running an online store. Further, Individual vendors manage inventories, introduce new products, as well as provide product catalog updates when you turn your online store into a multi-vendor marketplace. As a result, activities run smoothly and without hiccups, and the burden of management is shared among various actors. Also, you can simply relax, even think about how to improve your operations as well as expand your business.

  • Budget-friendly

Having an online marketplace can significantly reduce the cost of managing the multiple teams required to keep the inventory side of the business running well. Furthermore, you can concentrate only on your sales and customer service staff. Moreover, this division of labor not only reduces prices but also improves efficiency and service quality on your multi-vendor e-commerce store.

  • You get more control

Selling on a multi-vendor marketplace comes with lesser responsibility as well as more control. Furthermore, store merchant of an online marketplace gets complete control as well as the authority of choosing, allowing as well as restricting or rejecting any vendor. Once a vendor is listed on your multi-vendor marketplace, the vendor is also responsible for order fulfillment. Further, this relieves the administrator of several obligations while allowing him to continue to monitor and assist suppliers with the fulfillment process.

Multi-vendor marketplace modules offered by Knowband

Prestashop Marketplace Addon

For Prestashop owners, Knowband offers Prestashop Marketplace addon which is beneficial for Prestashop store merchants as it helps in creating their marketplace. Further, the module allows multiple sellers to sell their products.

Key features of PrestaShop Marketplace module:

  • The module allows managing sellers.
  • Prestashop Marketplace module offers an approval configuration feature.
  • Allows managing the commission from the sellers.
  • For notification, the addon can customize templates.
  • Module is compatible with  PrestaShop Mobile App for Multi-Vendor Marketplace.

PrestaShop Multi-Vendor Marketplace Gold Plan

PrestaShop Multi-Vendor Marketplace Gold Plan launched by Knowband for e-store owners. Further, this plan includes various modules. Including Marketplace CSV import/export plugin, Marketplace Customer-Seller Ticket Addon, Marketplace Deal Manager module, etc. Furthermore, the plan permit owners to create a fully-functional marketplace similar to Amazon.

Key features of Prestashop Multi-Vendor Marketplace Gold Plan:

  • Provide basic features of the PrestaShop Marketplace module as well as other features of other supportive marketplace modules. 
  • Via CSV, it allows bulk uploading of the products for the sellers.
  • To resolve queries, it offers seller customer ticket systems.
  • Allows sellers to run deals as well as discounts for their items with the help of deal managers.
  • Allows sellers to customize the invoice for better branding with the seller invoice module.

OpenCart Marketplace extension

Opencart Marketplace Extension offered by Knowband is capable of transforming your single-vendor website into a fully-functional marketplace swiftly. Further, with the assistance of a multi-vendor marketplace module, store merchants can build a marketplace similar to Amazon, eBay, etc. This even helps multiple sellers to sell their items on the marketplace.

Key features of Opencart Marketplace Extension:

  • Opencart’s Multi-vendor marketplace’s new admin interface makes seller management effortless.
  • Makes commission management effortless for the store admin.
  • Offers email templates customization for all the notifications.
  • With a button click, the product as well as category management can be done.
  • Compatible with  Opencart mobile app builder plugin. 

Magento 2 Marketplace addon

Magento 2 Marketplace addon provided by Knowband helps Magento 2 store owners to build their own marketplace. Further, the addon permits various sellers to sell their items.

Key features of Magento 2 marketplace:

  • Magento 2 marketplace helps manage sellers.
  • Addon provides approval configuration.
  • Helps in managing the commission from the sellers.
  • Helps in product management.
  • Offers management of the orders without any hassle.
  • Offers multi-language functionality.
  • Compatible with Magento 2 Mobile App Builder.

Magento Marketplace Addon

Magento Marketplace Addon is a KnowBand extension that allows Magento store owners to create their own marketplace where numerous merchants can sell their products.

Key features of Magento marketplace:

  • Manage sellers
  • Approval configuration
  • Manage the commission from the sellers
  • Customized e-mail templates for notification
  • Product management
  • Compatible with Magento Mobile App for Multi-Vendor Marketplace.

If you face any difficulty in any of the above modules, hence feel free to write us at support@knowband.com

Benefits of Cash on Delivery (COD) When Shopping Online

COD stands for Cash on Delivery, the most familiar word we see while we shop. Cash on Delivery means the customer will pay the amount of the package or product he/she ordered after he/she received it. Now the biggest question is, how beneficial is Cash on Delivery to eCommerce? 

Benefits of Cash on Delivery

You might have enough cash on hand or perhaps a credit card to pay for your item right away. Why, therefore, do online and offline retailers offer payment upon delivery as a payment option? As I previously stated, some stores or enterprises want to increase their business by providing COD options. However, there are several advantages for you as well.

  • You can check your order before payment

Cash on Delivery is beneficial because it lets the customer get assured of the product he/she received. In case the product they order isn’t the correct one, the money will be in their hands. No more complaining about the product and asking for a refund.

COD gives you the freedom of buying the product from somewhere else in case you find the quality of the item inappropriate. Furthermore, you don’t lose anything if the order is messed up for whatever reason. You also don’t have to wait for the merchant to refund your money or force you to accept a substitute instead of canceling the order entirely.

  • Payments security 

As a person, I prefer going with the COD option. In case you are purchasing something from online sellers such as  Facebook Marketplace, Etsy, or Shopify, availing of COD facilities is always better. 

Though there is nothing wrong with these platforms, it’s just their online payment systems might not be as secure as one would desire. Furthermore, I have come across online marketplaces, in some cases, as a marketplace they only accept payments only from a specific payment portal or app for their orders. 

Therefore, it’s better to go with the cash on delivery option because then you don’t need to download another mobile wallet or app just to pay for a single order. 

  • You have time for getting cash 

Cash on Delivery gives you the freedom to cancel the order when you are out of cash. There must be times when you ordered something and you ran out of money, though such situations are rare but they’re not uncommon. There may be moments when our resources, particularly money, will be stretched thin. COD allows us a much-needed break in these situations, allowing us to arrange for the money or reconsider the order. 

Cash on Delivery Modules offered by Knowband

  • Prestashop Cash on Delivery with fee addon

Prestashop Cash On Delivery with fee add-on offered by Knowband permitting the Prestashop store admin to offer the option of cash on delivery to all their online clients. Furthermore, with the help of this add-on admin can now encourage customers to finish their order regardless of whether they want to go via the entire process of online payment. This module even permits eCommerce merchants to fix the terms and conditions and even fees for the COD.

Features of Prestashop Cash on Delivery with fee addon 

  • Allows store admin to provide the COD option to their clients with an additional fee
  • Addon allows the admin to charge a fee for the cash on delivery option which can be managed from the back-end.
  • Without sharing the bank details customers can shop from the site.
  • Boosts overall conversion of the website.
  • Increases the entire revenue of the website.

  • OpenCart Cash on Delivery with Fees extension

Keeping the requirement of COD, Knowband has offered OpenCart Cash on Delivery with Fees extension for Opencart merchants. This extension helps in eliminating the payment dependency on shopping cards. Moreover, it offers custom COD functionality to the customers. Customers can flexibly opt for cash on delivery payment during any product purchases from the store with this OpenCart extension.

Key features of OpenCart Cash on Delivery with Fees extension:

  • Permit COD option for items at your eCommerce store with an additional charge.
  • Allow clients to pay for their orders using the cash on delivery module for an additional cost.
  • With the OpenCart Cash on the Delivery plugin, you can add your payment gateway to your site so that clients can make purchases without having to provide their credit card information.
  • Create several COD profiles for different order quantities and shipping types.
  • With the COD option, the OpenCart Cash on Delivery module charges your customers a flat or percentage cost.

In case you find any trouble with the above module, feel free to write us at support@knowband.com

The importance of age verification for online businesses

Daily transactions are taking place online because of which young people can shop for products has become easier for them. Furthermore, young people can have access to services and age-restricted content. For the safer side, online businesses include basic age checks such as ‘tick boxes’ for users. It is the customer’s responsibility to be truthful to affirm that they are old enough to buy products and access services.

One of the biggest reasons for online businesses to go for this feature is because it can save our younger generation. Furthermore, it’s unreliable and can even lead to children accessing damaging products as well as the content. Online businesses should recognize the necessity of the feature similar to real-world’s retail stores and gaming establishments.

In this blog, we will discuss the importance of age verification, especially for online businesses.

Benefit 1: It helps filter visitors

This feature helps owners to filter the visitors. Owners can get to know or filter eligible visitors for their products. Furthermore, once the visitor validates the age, they are informed that the content is restricted to those of a certain age. As a result, knowing the fact the content is inappropriate, a wise teen shall leave the store.

Benefit 2: Comply with the law

If you sell things, supposed to be purchased by people over a certain age, having an age verification method is a must. This is permissible under the law. Furthermore, failure to comply with the age verification system may result in legal consequences, including jail.

Benefit 3: Prevent minors

With the assistance of this feature, e-merchant can keep minors away from their store. Hence, you can stop children from getting exposed to inappropriate goods online. Also, they will not have a bad effect on their mentality. With the increase in Internet users, age verification is mandatory.

Does Knowband offer Age Verification Module for every platform?

Yes. Whether you use Magneto for building up your eCommerce store or Opencart or Prestashop, Knowband has developed the Age Verification module for every platform. With the help of these modules, you can keep away underage users from exploring explicit content. 

Age Verification Prestashop Addon

Prestashop store owners with explicit products on the store must use Age Verification Prestashop Addon. This add-on helps merchants to hide their products from customers they want. In simple words, with this addon, Prestashop owners can display these products to specific customers under a certain age.

Features:

  • Enables a popup on the website for age verification.
  • The module even provides a user-friendly interface.
  • Easy to Install.
  • Allows designing the entire popup and even customizing it. 
  • From images to easy to change the popup text, font, background color, and verification text, etc. everything can be modified.

OpenCart verification extension

To showcase an age verification popup on the website’s front-end, Knowband offers an age verification module for Opencart owners. Furthermore, store visitors must enter their age and if they are 18+, they can access the store. 

Features:

  • Allows admin to restrict online visitors to enter their age for accessing the store content.
  • Displays an age verification popup on the website once the age of the user gets confirmed.
  • From the admin interface, the admin can enable as well as disable the DOB field.
  • Permit setting age verification popup title as well as description in multiple dialects.

Magento age verification module

Implementing the Magento age verification module on your eCommerce site asks the visitors to verify their age for accessing the site products. Furthermore, the module requires the store visitors to verify their age as well as agree to specific rules as well as conditions. Once you agree to these rules and conditions, you can browse the website. 

Features:

  • Displays an age verification popup on the frontend.
  • Asks visitors to mention their age and to access the website, ask the visitor to agree with the terms and conditions.
  • Admin can pick themes for the age verification popup, displayed randomly to the visitor. 
  • Allows admin to enable/disable DOB field on the website front. 
  • Allows the merchant to set the title for the verification popup window.

Along with such efficient modules for different platforms, Knowband offers post-sales support. Hence, feel free to write us at support@knowband.com

Abandoned Cart Email Best Practices to Win Back Shoppers

An increase in abandoned cart rates can have a negative impact on your business. Usually, an abandoned cart happens when the client adds an item to their cart as well as does not purchase it. For instance, the client may want to purchase, however, the high shipping cost does let him or her do that. As a result, this leads to cart abandonment.

What is the reason behind the high cart abandonment rate?

The reasons that can cause a high cart abandonment rate are listed below:

  • Lack of trust

One of the biggest drawbacks of an online store is that you cannot hold your product physically. Moreover, you can identify the quality of the product you are purchasing. Furthermore, shoppers cannot try them as they hand over their hard-earned cash. Hence, this situation has somewhere led to an equal increase in fraudulent activity. If you can’t get your online shoppers or store visitors to trust your business, they are likely to abandon their carts.

  • Unexpected shipping costs

Another common reason for users abandoning the cart is higher or unexpected shipping costs. This has to do with something called price shock i.e. learning about hidden costs. For instance shipping, taxes, and other fees, etc. However, there is a way of minimizing price shock, a very good way and that is displaying shipping costs on product pages. This also creates transparency between your store as well as customers. Moreover, this does not lead to abandoning carts because they don’t have to face unexpected costs that have been added to the checkout process. 

  • Pricing

Online shoppers are a very picky bunch. The word picky means liking specific things and are difficult to please. Furthermore, online shoppers can and will compare your prices with just a click of a few buttons. Buyers can compare prices with their competitors. And if they find a special deal elsewhere, in no time they will purchase it. 

Like we mentioned before, shipping rates, import taxes, as well as unforeseen costs can lead to a price shock situation that can again give birth to the situation of cart abandonment.

How to solve cart abandoned rate issues?

Being a store merchant you need to look for different ways for solving cart abandoned rates. If we talk about solving the trust issues, being a merchant you need to use high-quality images, good copywriting, and need to go for lots and lots of social proof. You can even display social proof on your website. 

Another solution is, using Knowband abandoned cart modules which can do all the work needed to solve this problem for you. And according to us, using Knowband plugins is the best solution.

Why Knowband?

Knowband is known for providing efficient plugins for different eCommerce platforms. Including Prestashop, Opencart, WooCommerce, and Shopify. Keeping the requirements, Knowband offers plugins for enhancing the functionality of your store.

Knowband modules for resolving abandoned cart issues

Module 1: Prestashop Abandoned Cart Addon

Store owners having their eCommerce store on Prestashop can opt for Prestashop Abandoned cart addon. By regular email follow-up, the module helps merchants to convert these abandoned carts into sales. Furthermore, the module is very effective when it’s about reducing shopping cart abandonment.

Features:

  1. Analyzes the behavior of the online shoppers as well as tracks as well as marks the abandoned carts on the online store.
  2. Permit admin to modify the follow-up email templates.
  3. Allows the merchant to create new templates as many as he/she wants from the admin interface.
  4. Offers discounted and non-discounted email templates.
  5. Allows admin to highlight an attractive discount and coupon code in the email.

Module 2: Magento 2 Cart Serial Reminder

Want to recover all the customer’s forgotten carts? Magento 2 Abandoned cart extension by Knowband helps you with that. The module even allows your customer to finish their order by clicking the cart link in the reminder email. Furthermore, Magento 2 abandoned cart reminder encourages the consumer to return to the store to simply complete their pending checkout.

Features:

  1. Automatically sends reminder notifications to the customer who forgot to complete checkout successfully.
  2. Allows creating unlimited email templates for customers according to the conditions of their abandoned cart.
  3. Tracks pending or abandoned carts on the store after customers add a product in their cart and exit.
  4. Helps scheduling the timing of Cart Serial Reminders from the backend.
  5. Offers flexibility to send a custom email notification to customers.
  6. Offers flexibility to send customized email notifications to customers with or without discount coupons.

Module 3: OpenCart Abandoned Cart extension

With the assistance of the OpenCart Reduce Abandoned cart extension, merchants can significantly see the reduction in your shopping cart abandonment rate. Moreover, by sending reminder emails, you can follow up with those prospects who have abandoned their shopping cart because they were unable to complete their transaction.

Features:

  1. Helps merchants to track and recover abandoned carts on their site.
  2. With regular email follow-ups, convert abandoned cart users into customers.
  3. Allows admin to analyze the cart of the store visitors as well as send them reminders via email.
  4. Reduces cart abandonment rate.
  5. Boost entire conversions on the store.

Module 4: Magento Abandoned Cart Extension

Magento Abandoned Cart Extension permits the admin to make use of cart details and then convert them into leads. Furthermore, this helps in reducing the abandoned cart rate on the website as well as increase the conversions.

Features:

  1. Tracks store visitors who save the product in their cart as well as leave the site without placing the order.
  2. Cron can be used to refresh the list of abandoned carts in the Magento abandoned cart notifications module’s backend.
  3. Allows admin to track incomplete orders.
  4. Send reminders to the customers.
  5. Allows admin to send offers discounts or even send reminders without any discounts.

Final Thought

So, when you have modules that can make your work easier as well as offer great results, it’s time to install them and get the benefits. 

What are different ways of reducing Post-Holiday Returns?

It is very essential to reduce post-holiday returns. Industry, sales channel, product type, and how to return data are collected and counted all affecting return rates. Further, the younger customers are driving the trend according to the reports. The reason is, they see internet purchases as rentals. Moreover, returns might rapidly undo your holiday success if you don’t account for them and discover:

  1. Sales are lower than expected
  2. Converted fewer clients than the originally
  3. Compared to sales cost and profit margins, sales cost is higher and profit margins are lower.

Therefore, in this blog, we will be discussing ways of reducing holiday returns and automating the returns process. However, before that, we will understand why it’s important to reduce the returns?

Why it’s important to reduce the returns?

The first step is to analyze why do people are returning products as this will give you valuable insights and even make you understand the real problem. Furthermore, it is to everyone’s best advantage to reduce the number of returns you receive. 

You might not be aware but lesser returns can save a lot of money on replacement items, shipping, as well as other factors. Moreover, it provides a better as well as efficient customer experience which is again good for eCommerce business. As a result, trust is created between your business and potential buyers.  

Henceforth, keeping the rate of return lower can result in better business. 

What are the ways of reducing returns?

  • Begin with quality control

The first way that helps in reducing post-holiday returns is “Begining with quality control”. Furthermore, 23% of returns happen as companies ship an incorrect item. Mis-ship happens usually when businesses grow.

Being a small retailer, you can wrap as well as send every order. It would be great if you double-check the order before shipping. When you adopt a hands-on approach, it’s easy to ensure that shipments are proper. Whereas larger businesses can opt for automation that can help you in resolving the issues. Furthermore, the Inventory management software includes a warehouse management feature that helps in reducing the number of returns your receive. 

  • High-Quality Photos

High-quality photos can even help in reducing post-holiday returns. Furthermore, such photos help customers understand the product better. Make sure you take pictures from different angles to make customers understand each feature of the product. 

In case you are not good at photography, feel free to hire a professional photographer. Money spent on getting good pictures will pay for itself with a reduced return rate. 

  • Better Product Descriptions

Writing better product descriptions can help customers understand the product well. Speaking about better product descriptions, make sure you include everything about the product. For example, if you have been selling furniture, make sure your product descriptions consist of measurement of the product, color, and material. This way customers can decide better and this will create transparency which is liked by customers a lot. 

  • Represent Sizing Correctly

Products that do not fit are one of the most common reasons for returns in the apparel industry. Because online buyers can’t try on garments before buying them, it’s understandable that products be returned because they don’t fit.

With the assistance of resources like size software and sizing charts, you may limit the number of returns you receive due to sizing concerns.

Knowband Modules assist in reducing post-holiday returns

Knowband, known as an eCommerce solution provider and module development company. Furthermore, Knowband has earned a reputation for offering efficient development services and post-sales support. Moreover, it offers a boost to your business by offering best-in-class plugins for different eCommerce platforms such as Magento, Prestashop, OpenCart, Shopify, and others. 

Knowband even offers some great modules for reducing post-holiday returns as well as reading the specifications of these modules helps in reducing the chances of return.

Module 1: Product size chart

The product size chart module helps in reducing post-holiday returns. Knowband offers this module for different eCommerce platforms such as:

Prestashop Addons

Magento 2 ® Extensions

Magento ® Extensions

Opencart Extension

Module 2: Product Video

The product video module is highly beneficial for eCommerce businesses. This helps customers to understand the product better. As a result, the return chances get reduced. Knowband even offers the module for different eCommerce platforms:

Magento 2 ® Extensions

Magento ® Extensions

OpenCart Extensions

Prestashop Addons

Module 3: Gift Card

Digital Gift Cards are a blessing for eCommerce stores. These enable customers to purchase accordingly from the specific store. Gift cards even provide freedom to permit them to purchase what they need. Furthermore, this offers the satisfaction of having gifted well.

PrestaShop Addons

Opencart Extensions

Magento 2 ® Extensions

Magento ® Extensions

Module 4: Product Review

Product review also helps customers make decisions better and feel more confident. Furthermore, the more reviews you have, the more confident a customer is that they’re making the right choice. Reviews can also assist a store’s internet visibility.

Product Review Reminder And Incentives – Prestashop Addons

Review Reminder And Incentives – Magento 2 ® Extensions

Review Reminder And Incentives – Magento ® Extensions

Final Note

Analyzing as well as testing your approach to returns and ways of measuring up to your peers is a great way of generating a return on your post-holiday returns. Along with that, another way of generating a return on post-holiday returns is by utilizing these modules.

In case you face trouble, feel free to write us at support@knowband.com