Prestashop Marketplace – User Manual

1.0 Introduction

Prestashop Multi-vendor Marketplace addon by Knowband is an effective way to convert your Prestashop eCommerce store into a fully functional online marketplace. Prestashop Marketplace Module provides store admin the opportunity to enhance the reach of their store and offer a variety of items and services to customers. The Prestashop Marketplace module can turn your eCommerce site into a complete marketplace. The store admin can manage the inventories, orders, products and shipping methods at the Marketplace from the backend of the Prestashop Multi-vendor Marketplace Module. The Prestashop marketplace owner can charge a commission to the sellers/vendors on the products they sell. Sellers will get the chance to promote their brand and serve the audience of Marketplace in return for the commission they are paying to the admin.

Prestashop Marketplace is now GDPR compliant.

1.1 Admin Benefits of Prestashop Multi-vendor Marketplace Module:

  1. The store admin can convert their eCommerce store into a marketplace with a few button clicks.
  2. The store admin can now make their marketplace compliant with the GDPR EU laws. The compliance is enabled by toggling a button in the admin interface of Etsy clone for Prestashop.
  3. The admin can even disallow the seller to view the email ID of the customers. If enabled by the admin, the sellers can request to close their shop from the marketplace.
  4. The admin can fix the commission that he wants to charge to the sellers from the back-end of the Prestashop Multi-vendor Marketplace extension.
  5. The admin gets complete access to approve/disapprove the products being sold on the marketplace and can even fix the quantity of the new products that a seller can add in the marketplace with the help of this Prestashop Multi-vendor Marketplace plugin.
  6. The admin can even auto-approve functionality just at a button toggle from the back-end of the Prestashop Marketplace extension.
  7. The store admin gets an option to approve/disapprove the seller’s profile at a button click.
  8. The Prestashop Multi-vendor Marketplace add-on allows the store admin to track and manage the sellers operating in the marketplace easily.
  9. The Prestashop admin can add/remove the product or category as per the requirement from the admin interface of the Prestashop Multi-vendor Marketplace extension.
  10. The sellers can request to add a new category to the front-end of the marketplace. These requests can be viewed in the Prestashop Multi-vendor Marketplace module and the admin can accept/reject them accordingly.
  11. The seller transaction can be viewed from a single tab of the Prestashop Multi-vendor Marketplace addon. Thus, the performance of the sellers can be tracked.
  12. The store admin can view the report of the commission earned from the Prestashop marketplace.
  13. The admin can accept/reject the reviews on the products or seller with the help of Prestashop Marketplace extension.
  14. The additional features of the Prestashop marketplace module even offer an option to create custom shipping methods.
  15. The seller can either select the default shipping method or create custom methods from their dashboard.
  16. The Prestashop multi-seller marketplace addon allows the sellers to initiate payout requests from their dashboard. The admin can approve or disapprove the payout request from the back-end of the Prestashop addon.
  17. The GDPR requests raised by the sellers can be viewed from the back-end of the Prestashop marketplace addon.
  18. The shop closure request of the sellers is approved/disapproved from the admin interface of the Prestashop marketplace extension.

1.2 Seller Benefits of the Prestashop Multi-vendor Marketplace Module:

  • The vendors can add any type of product in the marketplace. Prestashop Multi-vendor Marketplace extension supports all types of products, right from the simple, configurable to the virtual and bundled products.
  • The sellers can even request the admin to add new categories.
  • The commission charges are fixed, so, the entire transaction is transparent.
  • The Prestashop Marketplace module makes it easier for the sellers to sell their products to a larger customer base.
  • The dashboard allows the vendors to view their profile, products, and orders.
  • A separate seller’s page makes it easier for the vendors to promote their business.
  • Under the GDPR compliance, the sellers get an option to download their details in CSV format by clicking a button.
  • The sellers can even request the admin to remove their shop from the marketplace. This request is processed from the back-end of the Prestashop marketplace addon.

1.3 Buyer Benefits

  • The online customers can compare the products and their prices offered by different sellers and opt for the best one.
  • The customers get an option to review the products as well as the sellers.
  • The seller reviews aid them in their purchase decision.
  • Online shoppers can select the product by visiting the seller’s page.

2.Installation

Follow the following steps for installing Prestashop Marketplace addon:

1. Download the Prestashop Multi-vendor Marketplace add-on package.

2. Unzip the package in /modules directory of your Prestashop store via FTP manager (like Filezilla or WinSCP – download here: http://filezilla-project.org/). Folder structure for Prestashop Marketplace addon is shown in the image below:

Installation 1

3. You will be able to find the Prestashop Marketplace addon, that is, ready to be installed in the Modules List in your PrestaShop store as shown below.

Installation 2

4. Click on the Install link to install. Once the Prestashop Multi-vendor Marketplace module is installed properly the Install button will be converted to Configure.

3.0 Admin Module

In the admin panel of the Prestashop Marketplace add-on, you’ll find a separate menu (named KnowBand Marketplace)at the end of the menu as shown below.
onpaste-20180607-163222

3.1 How to Add Seller from the back-end of the Prestashop Marketplace?

The Prestashop store admin can even add new sellers from the back-end just by following these simple steps:

In the Main Menu of the Prestashop store

Go to Customers -> Go to Add New Customer on the right side of the page or click on the ‘+’ sign in the top right side of the page as shown below.

You’ll be redirected to the Customer creation page. A new block will appear at the bottom asking for the Seller Account Configuration.

The admin can add a new seller by filling up the form and a new information block that appears right below. From here a new customer can be registered as a seller as shown in the image below.

Modified Pages 1

 

3.1.1 How can the admin Edit the Seller’s Profile from the back-end?

To edit the seller’s profile, follow the below-mentioned profile:

Go to Customers -> Select a Customer who is also a seller -> Click on Edit link on the Customer Information Page

In case, the store admin can edit a seller’s profile just by clicking on the Edit button corresponding to the profile. The admin can edit the profile just as they edit the customer’s profile.

When this page loads for the first time the fields are filled with the default settings that are pre-defined for the addon.

 

Modified Pages 2

Prestashop Marketplace Menu

The Prestashop Multi-vendor Marketplace Menu consists of several sub-menu options that direct the users to several pages in the Prestashop Marketplace Addon. Here is the list of sub-menus options shown in the image below:
screenshot-psmarketplace-knowband-com-2019-08-30-13_19_19
All the configuration options are described below in details:

3.2 Settings

The Prestashop Multi-vendor Marketplace Module’s Settings tab is divided into 2 levels i.e. Seller Level Settings and Global Level Settings. This page below only controls the Global level settings for the Prestashop Marketplace Module.

3.2.1 General Settings

This page has all the settings that control the Prestashop Multi-vendor Marketplace extension and its several other features.

screenshot-psmarketplace-knowband-com-2019-08-29-17_31_30

The general settings page consists of the following fields:

Default Commission: The Prestashop Multi-vendor Marketplace Extension allows the sellers to fix and change the commission being charged to the sellers. This section sets the default commission percentage that will be charged from the sellers from the total sales made by them.

Approval Request Limit: It is the maximum number of requests that a seller can make to get a new seller account. This limit will be set for each seller after registration with his account and cannot be changed later.

Payment Methods Allowed: Select the payment methods you want to allow for transactions.

New Product Limit: Here admin can enter the maximum number of new products that a seller can add. After this limit, the seller cannot add any new product without the approval of the admin.

Enable Seller Registration: By enabling this button, the admin can allow the new or existing customer who is not a seller to register as a seller. The same ‘Register as Seller’ option is available in the Customer Tab of the Prestashop store as well as in the front-end of the marketplace.

New Product Approval Required: Enable this field in case you want to approve a new product added by any seller before it is displayed on your Prestashop Marketplace.

Send Email to Seller on Order Place: Enable this field to send an email to the seller in case an order is placed for the seller’s product(s).

Send Email to Seller on Order Cancellation: Enable this field to send an email to the seller in case an order is canceled for the seller’s product(s).

Enable Seller Review: Enable this field, in case you want the customers to review the seller.

Enable/Disable Custom Product features addition: Enable this field, in case you want to add custom product features.

Allow Seller to add customized Products: Enable this field, in case you want to allow sellers to add customized products.

Enable/Disable Manufacturer add option: Enable this field, in case you want to add manufacturer option.

Enable/Disable Supplier add option: Enable this field, in case you want to add supplier option.

Order Status for cancellation: Enter the Order status to be shown at the time of cancellation.

Select order status for which the order would be marked as canceled:  Select the order status to mark as canceled.

Enable/Disable Seller shortlisting functionality: Enable this field, in case you want to add seller shortlisting functionality.

Enable/Disable Knowband Return Manager Module Compatibility: Enable this field, in case you want to add Knowband Return Manager Module Compatibility.

Allow Seller To create new Return Policy: Enable this field, in case you want to allow the seller to create a new return policy.

Enable/Disable Knowband Product Availability by zipcode Module Compatibility: Enable this field, in case you want to allow zipcode module compatibility.

Enable Compatibility with Knowband Product review Plugin: Enable this field, in case you want to allow compatibility with product review plugin.

Seller Review Approval Required: Enable this field in case you want the seller review to be approved before it becomes visible on the storefront.

Display sellers on the front: Enable this field in case you want to show a link in the header of the Prestashop marketplace front-end about the seller’s listing page. If this setting is disabled then the seller listing page. The Sellers listing options will be displayed in the front-end as shown below:

Settings 4

Allow Order Handling: This setting will enable/disable the sellers to manage and change the order status, manage the shipment of the orders and generate the invoice of their products.

Available Order Status to Seller: The seller can change order status to the selected order status only if order handling is enabled.

Deduct Shipping Cost on Order Cancellation: If enabled, it will deduct the shipping cost from seller earning on order cancellation if order handling is enabled.

Deduct gift wrapping Cost on Order Cancellation: If enabled, it will deduct the Gift Wrapping cost from seller earning on order cancellation if order handling is enabled.

Allow Free Shipping: This setting will allow/disallow to use a free shipping voucher.

screenshot-psmarketplace-knowband-com-2019-08-30-11_14_38

Display Product Wise Seller Details on Success: If enabled, the seller details will be shown on the order confirmation page.

Display Seller Details on Product Page: The seller’s detail will be displayed on the product page if this option is enabled.

Allow Seller to define own Custom Shipping Method: Enable this functionality to allow the sellers to define their shipping methods. In case, this feature is disabled, then, only the default shipping methods defined by the admin be shown in the Shipping tab of the seller’s dashboard.

In case, this feature is enabled, then, the seller will get an ‘Others’ option in the front-end as shown in the image below:

The seller can select ‘Others’ to add his custom shipping methods.

Seller Shipping

Listing Meta Keywords: Add all the meta tags (separated by comma) by which your customers can search the Seller Listing Page via Search Engines.

Listing Meta Description: Add the description to the meta tags added in the above field.

Seller Agreement: The seller agreement can be customized from this section of the Prestashop Multi-vendor Marketplace plugin. The same agreement will be displayed to the sellers once they register themselves in the Prestashop Marketplace.

Order Email Template: The email to be sent to the sellers when an order is placed for their product can be customized from here.

Order Cancel Email Template: The email to be sent to the sellers when an order is canceled for their product be customized from here.

Categories Allowed: This option shows the categories that are allowed for the sellers to add products. If no category is selected, all the categories are allowed and if some of the categories are selected, it means that only the selected categories are allowed.

3.2.2 GDPR Settings

The store admin can enable the GDPR settings by clicking a few buttons in this section of the Prestashop multi-vendor marketplace addon. The various fields are discussed below:

gdpr

Enable GDPR: Toggle this button to enable the GDPR compliance.

Enable Display Customer ID to seller: Enable this feature if you want to display the customers’ ID to the third-party sellers.

Option to close Shop: If this feature is enabled, then, the sellers will get options to request for the shop closure. It displays a section in the tab in the dashboard of the sellers from where the request can be raised.

close-shop

2. Sellers

This page of the Prestashop Multi-vendor Marketplace extension has a list of all the sellers that are approved by the store owner.

screenshot-psmarketplace-knowband-com-2019-08-30-11_28_30-1

There are several filters as well to filter the list of sellers as shown in the above screenshot.

The above figure consists of a list of all the sellers that are approved.

The admin can also enable or disable a seller in this list using the bulk actions of the grid.

If a seller is disabled, then, all the products of that seller are also disabled and will not be visible on the storefront.

When you click on the View button, a new page opens up consisting of the information about the seller.

Seller List 2

3.4. Seller Account Approval Request

When a seller registers or any customer registers as a seller on the Prestashop marketplace, then, it first appears in this tab of the Prestashop Multi seller Marketplace module. The store admin can approve or disapprove of the seller account request.

screenshot-psmarketplace-knowband-com-2019-08-30-11_48_03

screenshot-psmarketplace-knowband-com-2019-08-30-11_47_49

Approve Seller Account: To approve a seller’s account, you have to click on the “Cross” button corresponding to that seller on the list from the backend.

screenshot-psmarketplace-knowband-com-2019-08-30-11_53_01

Once the Seller account is approved it directly moves to the Sellers List and all the limits to the seller account are released.

A mail will be sent to the seller to notify about the approval of the seller account.

Note:- The Seller Accounts that are approved by the store owner cannot be undone. Please use this feature carefully.

Disapprove Seller Account: To disapprove of a seller account, you have to click on the “tick” button in front of that seller on the list.

A pop-up will appear asking for the reason of disapproval of the seller account. Fill the reason and then submit the form to complete the action.

A mail will be sent to the seller notifying the disapproval of the seller account. The reason provided in the pop-up will also be sent in this mail.

Note:- Once a seller is disapproved then he can again apply for the seller account and whenever a seller does this the store owner is notified through a notification email.

3.5 Product Approval List

When a seller adds a product, then, first of all, it appears in this tab of the Prestashop Multi-vendor Marketplace extension. The store owner is also notified of the same through the mail. Then, it is up to the store owner to approve or disapprove of the product.

screenshot-psmarketplace-knowband-com-2019-08-30-12_02_51

If the setting (i.e. New Product Approval Required) is enabled only then, a new product appears on this list. Otherwise, it directly appears in the Product List and is automatically approved and displayed.

Disapprove Seller Product: To disapprove of a product, you have to click on the Disapprove button corresponding to that product on the list.

A pop-up will appear asking for the reason for the disapproval of the product. Fill the reason and then submit the form to complete the action.

Once a product is disapproved a mail will be sent to the seller notifying disapproval of product with the reason provided in the above form. The disapproved products also appear on the same list. The Store admin can approve them at any point in time.

Approve Seller Product: To approve a product, you have to click on the Approve button in front of that product in the Product Approval list.

After approval, the product is moved from the Product Approval list to the Sellers Products list.

Note:- This action cannot be undone. Please use it carefully.

3.6. Sellers Products

The Seller Products page of the Prestashop Multi-vendor Marketplace add-on consists of all the approved products added by the seller(s) on the store.

screenshot-psmarketplace-knowband-com-2019-08-30-12_13_56

If the settings (i.e. New Product Approval Required) in the Setting tab of the Prestashop Multi-vendor Marketplace module is disabled then a product is approved directly when it is added by the seller and appears in this list. Otherwise, the product first appears in the Product Approval list.

Delete Product: To delete a product, you have to click on the Delete button corresponding to each product as shown in the image below.

Product

 

A pop-up will appear asking for the reason for the deletion of the product. To complete the action, fill the reason and then click on the submit button.

A mail will be sent to the seller to notify the deletion of the product. The mail also contains the reason you have provided for the deletion of the product.

Note: The product delete action cannot be undone. Please use this feature carefully.

Enable/Disable Product: To change the status of any product, you have to use the Bulk Action feature of the Grid. To enable/disable any product, select the product(s) and choose the action (i.e. Enable or Disable) to complete the action.

productNote: Once a product is disabled, it will not be visible at the front. To avoid disabling products and only disable a product if it is very necessary.

View or Edit Product: There is also an option to view the details of any product on the list. To do that you have to click on the View button in front of that product and it will take you to the edit page of the respective product.

product

On clicking the view button, you’ll be redirected to the products detail page as shown below:

Setting

The admin can make the changes as required and the changes will be reflected in the front-end of the site.

3.7.Category Commissions

screenshot-psmarketplace-knowband-com-2019-08-30-12_16_23

Now, admin can easily divide the commission according to the product category. Admin can make new categories too accordingly.

screenshot-psmarketplace-knowband-com-2019-08-30-12_25_02

In the above screenshot, admin can set a new category by entering a default commission. This enables admin to charge different commission rates for different product categories.

3.8. Sellers Orders

The Seller Order Tab of the Prestashop Multi-vendor Marketplace Addon consists of all the orders that are placed by customers for products added by sellers in the store. The orders shown in this list are split based on sellers which means, if there are products by different sellers in the same order then they will appear separately in this list.

marketplace

View Order: There is also an option to view the details of any order on the list. To do that, you have to click on the View button in front of that order, it will take you to the order details page of the respective order. This view page is the same as when you edit any order.

Seller Order

As you click on the View button, you’ll be redirected to the order page as shown below:

Order Detail

3.9 Admin Order

The Prestashop Marketplace module allows the store admin to sell more and more products without maintaining their inventory. However, the admin can even sell their products in the marketplace. The orders received for the products of the admin can be viewed in the Admin Order tab of the Prestashop Multi-vendor Marketplace Marketplace addon. The orders will be displayed as shown below:

8

To see the details of the order, click on the View button corresponding to each order.

Admin Order Details

The order details page is shown in the image below:

Order

3.10. Product Reviews

The Product Reviews page of the Prestashop Multi-vendor Marketplace plugin consists of a list of all the product reviews sent by customers on the seller’s products.

The online buyers can add a review on any of the seller’s product as shown below:

Review
Once the review is posted by the customer, he’ll get a message saying that “Your comment has been added and will be available once approved by the moderator.”
Review

These reviews are then listed in the Product Review tab of the Prestashop Multi seller Marketplace plugin.

Review

View Product Review: Most of the details of the product reviews are already mentioned in the grid but some of them are not. To view all the details of any Product Review, click on View Button in front of that review. A pop-up will appear having all the details of the product review.

As you click, you can see the complete review as shown in the image below:

Review

Delete Product Review: To delete a product review, you have to click on the delete button in front of that product review on the list.

Note:- The product review delete action cannot be undone. Please use this feature carefully.

Approve Product Review: The product reviews that are added by the customers for the seller’s products will appear in the list here with the status Waiting for Approval and it will not be shown on the storefront to other customers until it is approved. To approve it, you have to click on the Approve button in front of the product review.

Product Review

3.11. Seller Review Approval List

This tab of the Prestashop Multi-vendor Marketplace extension contains all the Seller Reviews that are posted by the customers and no action is taken on them.

If the settings (i.e. Seller Review Approval Required) is enabled, then, only any seller review posted by any customer appears in this list otherwise, it directly appears in the Seller Reviews list.

The reviews that are pending for approval will be displayed as shown in the image below:

Review

View Seller Review: To view all the details of a seller review you have to click on the View button in front of that review in the list.

On clicking the View button, a Pop-up will appear having all the details of the corresponding seller review.

Approve Seller Review: To approve a seller review, you have to click on the Approve button in front of that review on the list.

Once a seller review is approved, it becomes visible on the front end and is transferred to the seller review list.

Note:- This action cannot be undone. Please use it carefully.

Disapprove Seller Review: To disapprove of a seller review, you have to click on the Disapprove button in front of that review on the list.

A pop-up will appear asking for the reason for disapproval of the seller review. Fill the reason and then submit the form to complete the action.

Once a seller review is disapproved, it is transferred to the seller reviews list and cannot be found anywhere else.

Note:- This action cannot be undone. Please use it carefully.

Delete Seller Review: To delete a seller review, you have to click on the Delete button in front of that review on the list.

A pop-up will appear asking for the reason for the deletion of the seller review. Fill the reason and then submit the form to complete the action.

Once a seller review is deleted, it is completely removed from everywhere.

Note:- This action cannot be undone. Please use it carefully.

All this can be done at a button click with the help of the Prestashop Multi-vendor Marketplace extension.

Seller Review

3.12. Sellers Reviews

This Seller Reviews tab of the Prestashop Multi-vendor Marketplace extension contains a list of all the Sellers Reviews done by customers on the store.

Review

 

If the setting (i.e. Seller Review Approval Required) is disabled then a seller review is approved directly when it is added by the customer and appears on this list. Otherwise, the review first appears in the Seller Review Approval list.

Note:- The Seller Reviews that are disapproved by the store owner also appear in this list.

View Seller Review: To view all the details of a seller review you have to click on the View button in front of that review in the list.

On clicking the View button, a Pop-up will appear having all the details of the corresponding seller review.

Review

3.13. Seller Category Request List

A seller can add products only to those categories that are allowed to him/her. In case, the seller needs to add a product to a category that is not allowed then the seller can request for the category. All those category requests appear on this list. A mail is also sent to the store owner to notify about the Request for Category. Then, it is up to the store owner to approve or disapprove the request.

screenshot-psmarketplace-knowband-com-2019-08-30-12_52_51

View Category Request: To view the details of a category request, you have to click on the View button in front of that category request on the list.

On clicking the View button a Pop-up will appear having all the details of the corresponding category request.

Approve Category Request: To approve a category request, you have to click on the Approve button in front of that category request on the list.

Note:- This action cannot be undone. Please use it carefully.

Disapprove Category Request: To disapprove of a category request, you have to click on the Disapprove button in front of that category request on the list.

A pop-up will appear asking for the reason for disapproving the category request. Fill the reason and then submit the form to complete the action.

Note:- This action cannot be undone. Please use it carefully.

3.14. Seller Shippings

Whenever a new seller is added to the system, a default shipping method is added that applies to all the products by default and it is free as well.

The seller can add a new shipping policy and can map products to it as well, but until then, all the products are mapped to the default shipping policy only.

The Seller Shipping tab of the Prestashop Multi-vendor Marketplace addon page contains a list of all the shipping methods that are created for the sellers present in the system.

Seller Shippings 1

View Shipping: To view the details of a seller shipping, you have to click on the View button in front of that entry.

On clicking the button, a new page opens up having details of the respective shipping method.

Seller Shippings 2

Note:-

1. The admin will not be able to delete or edit any shipping method for any seller. If tries he/she will be redirected to the Carrier Listing page with the corresponding error.

2. By default, all the products for a seller will be mapped to the Default shipping method for the respective seller. Default shipping methods can be identified with the name Default Free Shipping – Seller Name.

3.15. Seller Shipping Methods

Prestashop multivendor marketplace extension allows the sellers to define their shipping methods. For this, the ‘Allow Seller to define own Custom Shipping Method’ feature enabled from the Setting tab of the Prestashop marketplace module.

3.15.1 How can the admin add Shipping Methods?

The admin can add custom shipping methods in this tab. To add custom shipping methods, click on the ‘Add New Shipping Methods’ link or ‘+’ sign in the top-right position.

Seller Shipping

This will redirect you to the shipping methods creation page of the Prestashop marketplace addon.

shipping-methods

Shipping Method Name: Enter the name of the shipping methods.

Active: Toggle the button to activate or deactivate the shipping method.

The shipping methods will be listed as shown below. The admin can edit or remove them by clicking on the Edit or Delete button corresponding to each shipping method.

Edit Shipping

3.15.2 How can the admin add custom Shipping Methods that they want to allow the sellers to select?

The seller can create their shipping methods from their dashboard. Go to the Dashboard -> Shipping tab.

seller-shipping

The various shipping methods created by the sellers will be listed in this tab.

To add new methods, click on the ‘Add New’ link as shown in the image below:

add-shipping

You’ll be redirected to the shipping methods creation page. The various field required to be filled are shown below:

The various shipping methods will be listed in the drop-down menu. To create a new one, select ‘Others‘. Enter the name of the shipping method.

Seller's shipping

The sellers can create the shipping methods by entering the required fields as shown in the image below.

shipping-1

3.16. Admin Commissions

The Admin Commissions tan of the Prestashop Multi seller Marketplace extension contains a filter through which the admin can filter the commissions earned in the form of Order Wise or Category Wise selection. By default, the page shows Order Wise Admin Commissions. The Prestashop Multi-vendor Marketplace module makes it easier for the store admin to manage the commission structure of the marketplace.

Admin Commissions 1

3.16.1  Order Wise Admin Commissions

This list contains all the commissions earned by the store owner on every order placed for any seller’s product. This list is split based on orders placed for selling products.

Admin Commissions 2

3.16.2 Category wise commissions

This list shows the total commission earned by the store owner from a seller. The store owner can also use filters to filter the commission reports category wise.

It helps the store owner to identify commissions from different categories and which category has produced how much commission.

Admin Commissions 3

3.17. Transaction Payout Request

With this additional feature, the sellers can request the store admin for any payout. Earlier, the admin was in charge of any of the payment that was to be made to the sellers. However, the sellers can now initiate a payout request from their dashboard. The admin can approve or deny the payout request of the sellers from this tab of the Prestashop multivendor marketplace addon. Three payment methods are provided, that is, Bank Wire, Pay by Check and PayPal.

The admin can use PayPal if this payment method is opted by the sellers.
Click on the Configuration link of the Transaction Payout Request tab of the Prestashop multi-seller marketplace module.

payout-setting

Enter the API details of the PayPal details as shown in the image below:

paypal

Active: Toggle the button to activate the PayPal payout settings.

Client ID: Enter the Client ID of your PayPal account here.

Client Secret: Enter the secret key here.

PayPal Mode: Select the mode, that is, Sandbox or Live from the options drop-down menu.

PayPal Email Subject: Enter the email subject for PayPal here.

PayPal Currency: Select the default currency set in your PayPal account.

3.16.1 How can the seller create a Transaction Payout Request?

To create the payout request, the seller is required to click on the Payout Request tab of the dashboard of their account.

screenshot-psmarketplace-knowband-com-2019-08-30-12_56_35

The various fields required to be filled by the seller are discussed below:

Amount: Enter the amount that you are requesting for the payout.

Request Reason: Specify the reason for which the payout request has been initiated.

As the Save button is clicked, the payout request will be listed as shown in the image below:

screenshot-psmarketplace-knowband-com-2019-08-30-12_56_35

The same payout request will be listed in the admin interface of the Prestashop multi-seller marketplace extension.

3.17.2 How can the admin approve/disapprove the Transaction Payout Request?

payout-request-admin

The admin can approve or reject the payout request by clicking on the Approve or Disapprove button corresponding to each request.

payout request

In case, the admin approves the payout, then, a popup will be displayed as shown in the image below:

payout approval

If the payment methods are Bank wire or Pay by Check, then, the admin will have to enter the Transaction ID.

Once the request is successfully approved, the transaction will be saved in the Transaction Table.

In the case of the PayPal payment method, a request will be sent to PayPal and based on the response, success or error message will be displayed. If the request is successfully approved, it is added to the Transaction table.

3.18 Seller Transactions

The system does not automatically transfer the amount in the seller’s account, hence the store owner has to keep records of the balance for all the sellers and manually transfer money to the seller and later on, enter the details of the transaction to keep a record of the same.

The Prestashop Multi-vendor Marketplace module allows the admin to view two types of the transaction of the sellers, that is, Seller Balance History and Transaction History.

Seller Transactions 1

The Seller Transactions page of the Prestashop Multi-vendor Marketplace plugin keeps the track of the seller transactions and the remaining balance of sellers.

3.18.1 Seller Balance History

This list of the Prestashop Multi-vendor Marketplace plugin contains all the balance variations for all the sellers in the system. The list shows total sales of the seller, seller earnings and your commission. This list helps the store owner to identify the earnings and categorize them seller wise.

Seller Transactions 2

3.18.2 View Transactions Details

To view the details of the transactions done for a particular seller, you have to click on the View button in front of that seller.

On clicking on the View button in front of any seller, a new page will open up having a list of all the transactions done for the corresponding seller.

Seller Transactions 3

You can also add a new transaction for the current seller by clicking on the Add New Transaction button on the top right-hand side of the above page.

3.18.3 Create New Transaction from the back-end of the Prestashop Multi-vendor Marketplace Module

To add a new transaction detail for any seller, you have to either click on the Make New button in front of the seller or you can also click on the Make New Transaction button on the top right-hand side of the page.

Seller Transactions 4

On clicking the button a new block appears (form for adding a new transaction) at the top asking for the details of the transaction. Fill the form and then submit it to complete the action.

Seller Transactions 5

Note:- This action cannot be undone. Please use it carefully.

3.18.4 Transactions History

This page contains a list of all the transactions done to date to all the sellers available in the system.

Seller Transactions 6

You can also add a new transaction for any seller by clicking on the Add New Transaction button on the top right-hand side of the above page.

3.19. Seller Shop Close request

If enabled from the back-end of the Prestashop multi-vendor Marketplace plugin, the sellers can request the admin to close their shop.

The request to delete the sellers’ account can be initiated by just clicking a couple of buttons from the dashboard. The image of the front-end interface is shown below:

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Once the request is sent, the admin can view the same from the Seller Shop Close Request tab of the Prestashop multi-seller marketplace extension.

The confirmation mail is sent to the seller. Once the sellers provide the confirmation, an ‘Approve’ button is displayed corresponding to the request. The admin can click the same and complete the request.

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The entire list of the shop closure request and their status is displayed in this section of the Prestashop multi-seller marketplace plugin as shown in the image below:

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3.20. GDPR Request

The sellers can download their data in CSV format just by clicking the links provided in the GDPR section of the dashboard as shown in the image below:

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The admin can view the GDPR requests initiated from this section in the back-end of the Prestashop multi-vendor marketplace module as shown in the image below:

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3.21. Email Templates

The Prestashop Multi-vendor Marketplace add-on offers several default email templates to the store admin.

This page of the Prestashop Marketplace contains a list of all the email templates that are used in the system with all the details of the email templates.

Email Templates 1

Edit Email Template: To edit an email template, click on the Edit button in front of an email template.

On clicking on the Edit button, a new page opens up having a form for the email template. You can change the email template as desired here on this screen.

Email Templates 2

To save the changes made in the email template click on the Save or Save And Stay button on the bottom right-hand side of the above page.

Note:- While editing the email template please keep in mind that you don’t edit any text inside the curly brackets including curly brackets otherwise, the system will not be able to display corresponding keyword (i.e. {{var any_var}}).

14.0 Seller Account

Any seller has access to several pages that are designed for handling the functionality of a seller account. Link for all these pages is there on the My Account page of a customer who is also a seller.
screenshot-psmarketplace-knowband-com-2019-08-30-13_05_40

 

Register As Seller Field (Register Page)

If a new customer is registering on the Store then simply enter your mail id according to the screenshot given below.

screenshot-psmarketplace-knowband-com-2019-08-30-11_48_03

After clicking on “Create an Account”, you have to enter your information as given in the screenshot below.

screenshot-psmarketplace-knowband-com-2019-08-30-11_47_49

 

Once the merchant becomes a seller of the marketplace, he can avail all the functionality of the module and boost his sales effortlessly.

The Dashboard of the sellers includes a GDPR section. The customers can download their data and can even delete their accounts with ease.

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New enhancements in PrestaShop Marketplace extension

  1. Custom Product: Once the Custom Product features are enabled from the backend of the PrestaShop store, sellers can easily offer customization fields on the product page. Sellers can apply validation in these fields too.
  2. Special Price Percentage: Instead of fixed price value, sellers can now set the discount percentage from the seller dashboard.
  3. New Manufacturer: Sellers are offered the choice to select the manufacturer from the list of options available. Moreover, sellers can also add a new Manufacturer from the seller dashboard.
  4. New Supplier: Sellers have access to add a supplier to their product.
  5. Updated Order Notification: Order Notifications sent to sellers will now have the list of products ordered by the customers.
  6. Order cancellation Email: Every time an order gets canceled by admin or customer, the seller will be notified about the order cancellation through Email Notification.

Watch How Prestashop Marketplace Works?

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Joe Parker

We boast of the best in the industry plugins for eCommerce systems and has years of experience working with eCommerce websites. We provide best plugins for platforms like - Magento, Prestashop, OpenCart and Shopify. We also provide custom module development and customization services for the website and modules.

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