Tag: COVID-19

Essential Features In eCommerce Mobile Apps To Cover Up Loss Faced Amid Covid-19

E-Commerce businesses regularly face challenges to make the online shopping experience pleasant & personalized for the mobile audience. Amid the COVID-19 pandemic, keeping such business efficiently operational has been even more challenging for the store managers. The pandemic has been reformed online/mobile trading for both sellers and buyers. A thing of note is that online shopping has gained more momentum these days as shoppers have to maintain social distancing. Such unforeseen opportunities in these hard times can help in keeping your business running and stable with the eCommerce mobile app.

As I said, both online selling and purchasing norms are changed and we need to reform our standards as well. Launching an eCommerce mobile app is a sort of necessity than a luxury. Users around us are concerned for their safety and well beings. To achieve the same, one major step is to avoid visiting physical stores for any sort of online shopping. Be it grocery, apparel, electronics, food  & drinks, etc. all eCommerce merchants are somewhere struggling with fewer sales and revenue.

The situation demands more, so we provide more. We have narrowed down some essential features which can be helpful in providing value to users shopping through mobile. These tips will surely be a helping hand in keeping your business on foot and efficiently functioning amid COVID-19.

#1. Secure Online Payment:

To follow the social distancing guidelines, Cash-On-Delivery (or any sort of payment method that involves physical contact) is disabled for the safety of customers as well as delivery personals. Instead, store owners must have in-built secure payment options in their eCommerce Mobile App.

To win the trust of the audiences who don’t trust online payments, the mobile app must have secure payment gateways. Also, try to include multiple payment options like credit/ debit card, net banking, wire transfer, PayPal, & some of the popular e-wallets. This will allow the app users to make payments using the options that they prefer the most. For the good part, integrate the same payment methods on the app as of store in order to bring the online payment flexibility and ease.

FYI: KnowBand Mobile App supports all sorts of website payment options available on eCommerce store on PrestaShop, OpenCart, Magento & WooCommerce platforms.

#2. Push Notifications:

Keep your app users well informed about your services being resumed in specific/all locations. Also, during the COVID-19 pandemic, stores may run out of stocks sometimes. In that case, it’s ideal to inform the same of the customers to maintain transparency. If the app users left some products in their cart/wish list, inform them about the deals on them and availability.

The push notifications are helpful in both informing users or promoting sales/deals. Offer additional discounts or cross-sale offers to boost sales and revenue through your eCommerce Mobile Application.

FYI: KnowBand Mobile App offers both automatic and custom notifications which store admin can configure from the admin panel of  Mobile App Maker on PrestaShop, OpenCart, Magento & WooCommerce platforms.

#3. Reviews & Ratings:


Reviews have always been an easy means to win customer’s trust. When app users add a review and give start ratings on an eCommerce store or mobile application, not only it helps in getting honest feedback but also serves as a source of new leads. Genuine reviews always help in boosting sales if the products & services are good. This also encourages the sellers to keep their products & services at par to get good reviews.

Offering View Review & Write review functionality on the eCommerce Mobile App improves the brand credibility and allows indirect comparison of products before purchase. Star ratings implicate the worth of the product and helps customers in making their decisions.

FYI: KnowBand Mobile App for PrestaShop, OpenCart, Magento & WooCommerce platforms has inbuilt star rating and review feature. The users are allowed to both View and Write reviews from the application.

#4. Wishlist & Simplified Checkout:


Some app users may want to shortlist multiple products on an easily accessible page within the app. That’s when the wishlist comes into play. Wishlist allows online shoppers to finalize the buyable products later from the list of shortlisted products.

The checkout page of an eCommerce mobile app must not be time-consuming to fill. Enable name & address auto-fill options for nonfirst time shoppers on the store. Ask for only the necessary details on the checkout page. It is recommended to have a one-page checkout so that users won’t have to navigate to multiple pages while placing orders.

FYI: KnowBand Mobile App Builder comes with inbuilt wishlist and one-page checkout in both Android and iOS apps. 

#5. Easy Registration:


E-Mail login & signup options can get too hectic. Instead, use simpler options in your eCommerce Mobile App like Facebook & Google social media. Also, you can offer another log in options like OTP (one-time-password) & fingerprint authentication.

Simpler is the onboarding, more are the chances of a successful purchase. Offer more than one login option in the app and that too keep them one-tap or such that allow users to access apps in seconds. This will improve the usability and performance of the app.

FYI: KnowBand Mobile App offers four types of login options: Google, Facebook, Phone Number (OTP) and Fingerprint. 

How Can You Get Such an eCommerce Mobile App?

For eCommerce businesses that are willing to build & launch their Mobile Apps for Android &/or iOS devices, get your hands on the eCommerce Mobile App Builder extension. Such an extension builds customizable apps that are feature-rich on the backend as well as the user-end. If you have a multi-vendor marketplace website, then this extension is compatible with that also.

PrestaShop Mobile App Builder

OpenCart Mobile App Builder

Magento Mobile App Builder

Magento 2 Mobile App Builder

WooCommerce Mobile App Builder

We also offer Marketplace Mobile Apps ( Multivendor Marketplace + Mobile Apps) for the above-mentioned platforms. Check them out from below links:

PrestaShop Advanced Marketplace with Mobile App

OpenCart Advanced Marketplace with Mobile App

Magento Advanced Marketplace with Mobile App

Magento 2 Advanced Marketplace with Mobile App

Conclusion:

Keep your eCommerce businesses relevant & well-prepared to resolve the issues & uncertainties that you may encounter during this COVID-19 pandemic. Follow the essential features described above as it can help your eCommerce business in succeeding even during such difficult times.

Drop your queries on support@knowband.com for a quick discussion or connect with us on skype at support@knowband.com.

 

Increase in the eCommerce shift during COVID-19 crisis

Even though the eCommerce operations might not be running as smoothly as they would have if not for the COVID-19 pandemic, the lockdown has led to brick-and-mortar stores shifting to online retail.

The current crisis has made it difficult for most of the businesses to survive, primarily the offline businesses. Many businesses have been shut permanently while some have been temporarily closed. This was bound to happen as people have been asked to stay indoors.

Ultimately, this global pandemic has accelerated the growth in the eCommerce industry. E-commerce is now taking off rapidly.

You May Like: 7 Reasons Why Your Offline Business Must Have an Online Presence

COVID-19 has made a dramatic impact on consumer shopping habits as well and it is going to remain unchanged for a long term.

Studies suggest that ever since the Coronavirus turned into a global pandemic, the online purchase has witnessed an increase of nearly 25-80% among the consumers who purchase 50% or above products shopping online. And even if the pandemic gets over, every 6 in 10 consumers will likely continue buying online.

As the lockdown has eased a bit in many countries, the demand for non-essential items has touched the sky. Let’s take a look at the tweet from the Shopify CTO Jean-Michel Lemieux.

The number of merchants (new domains) Shopify gained on their platform in the first quarter of this year will take you by surprise. Nearly 70k new domains were registered on Shopify in the month of February and March which is more than the whole of 2018.

After a survey was done among consumers of the UK, France and Germany; three largest online retail markets in Europe, it was found that if retailers adopt the eCommerce model, they do have an excellent opportunity to bounce back from the current crisis once people get rid of the COVID-19 pandemic. The survey also indicated that around 80% of the consumers will likely return to do online shopping for non-essential commodities in the next half of the year.

Change in eCommerce Traffic

Statista shared a report of the traffic rate in all sectors of eCommerce after the Coronavirus outbreak in France. As of May 2016, the travel and tourism department showed the highest downfall followed by the automobile industry. Online pharmacies witness the highest rise in traffic.

You can also take a look at the transaction rate for the same period here.

SEMrush also released the detailed search traffic volume in which it was found that “Books and Literature” topped the search volume, followed by “Hobbies and Leisure”, “People and Society” and so on.

Among the goods, the search volume for toilet paper was at a peak. In eBay product categories, Gift card coupons had the highest search volume.

Also Read:

COVID-19 and Its Impact on eCommerce Businesses

How COVID-19 has affected Online Shopping Behaviour and eCommerce Sales?

5 Email Marketing Tips during the COVID-19 Pandemic

How to Retain Your Customers amid the Coronavirus Outbreak?

5 Email Marketing Tips during the COVID-19 Pandemic

The COVID-19 Pandemic has forced online businesses to modify their email marketing strategies. The ongoing crisis has put them in a dilemma whether or not they should send promotional emails to their clients or customers.

When you have a pre-planned strategy, it’s difficult to make sudden changes and adjust the email program accordingly. The schedule gets disturbed, besides you also have to figure out what needs to be done.

If you are being too promotional instead of being supportive in this time, it can spoil your brand image and you may lose out on some loyal customers.

In this write-up, I have shared a few helpful email marketing tips that you can apply in your business and retain your customers during this COVID-19 pandemic.

Email Marketing amid Coronavirus outbreak

One of the major problems marketers are facing currently is communicating with the subscribers. Email marketers are finding it tough to analyze how to keep the communication going. While some do have a plan, they are struggling as to how they should approach their email subscribers.

Let’s try to understand what changes you should make in your email marketing strategy.

1. Regular Communication

When an outbreak or pandemic happens, a lot of chaos is created not only among the businesses but customers as well.

At this time, you need to be calm and make your customers calm as well. And for that, you need to communicate frequently with your customers via email.

The last thing you would want is to bring in the communication gap, which can break down the credibility that you have built over time.

Your customers need to be informed at regular intervals about how you are responding to the current situation and what sorts of changes have your brought or planning to bring into your business.

When you communicate often, you can land some promotional emails as well in their box, but the percentage of it should be less. Do keep an eye on the open and click rates and other important metrics.

2. Change the tone of your Emails

The lockdown has taken a toll on people. People are getting frustrated and even depressed sitting at home and thinking about the current situation of the world.

During this pandemic, the way you communicate has a lot of significance, and this is why you need to adjust the tone of your emails.

Identify the pain points of your customers. Add an emotional touch to your emails. Be motivating and empathetic. Create a friendly conversation and ask them how they are doing.

Never forget to lend a helping hand. Tell them you are with them in this difficult phase. Do whatever you can from your end to make your customers happy.

3. Express Gratitude

Customers love to be appreciated. A thanks message is always a great way to express gratitude to your customers for their continued love and support.

Reach out to them in their inbox and thank them for being a valued and loyal customer. Tell them that it’s all because of their continuous support which has kept them going.

We all are going through a rough patch, be it businesses or consumers. So it is important to create a cheerful environment and put a smile on your customers’ faces.

If you ran a donation campaign, you can let your customers know about it, like how much amount you collected and how you are trying to help the needful.

Again, do not forget to thank them for their contribution. They will also feel happy knowing that they could contribute to helping poor people.

4. Educate Customers

Apart from informing your email subscribers about the impact of COVID-19 on your eCommerce business, it is also important to educate them and tell how critical the situation is, how they can get themselves going and what precautions they should take.

Though consumers would be very well aware of it, it is your responsibility as well to show concern towards your customers so that they do not get carried away.

Besides, if you could relate your offerings with a message, that would make a great email. For example, we at knowband, have a Free Covid-19 Information Popup for PrestaShop and Magento 2, through which brands or marketers can educate customers as well as specify their offerings on the popup.

For more details, you can click here.

5. Inspire People

People are frightened, demotivated, and whatnot. They are fearing about their survival, their jobs, and their family. Be a pillar of strength for them.

Inspire them with motivational thoughts and boost up their energy. Give them peace of mind.

The confidence that seems shattered needs to be rebuilt. Console them that we would be over the COVID-19 pandemic soon and everything would resume to normal.

This can build a strong bond between your brand and your customers, and they will remember you for the lifetime.

Final Thoughts

If you haven’t given serious thought to email marketing during the COVID-19 pandemic, you could miss out on some loyal customers. It is still not too late.

Your current email marketing strategy will decide how customers interact with your brand in the future.

But, as of now, let’s just hope we get rid of this Coronavirus soon. Plan your email marketing tactics and do keep in mind the above-mentioned points.

I hope you enjoyed reading these 5 tips for email marketing during COVID-19 pandemic.

How to Retain Your Customers amid the Coronavirus Outbreak?

Due to COVID-19 global pandemic, businesses have been hit hard, and the revenue has dropped significantly.People are reluctant to stay at home. Except for buying some essentials like grocery items and medicines, they are avoiding every other stuff as much as they can.No one can be put at fault for this (well, of course from where it originated). Brands and their customers, both are helpless currently, and its difficult to see any good signs until we are able to bring the situation under control.

5 Tips to Retain Customers amid the COVID-19 pandemic

One of the biggest challenges online businesses are facing nowadays is to retain their existing clients or customers. And it is also true everyone is going through a difficult period in this crisis. Some of the effective ways to retain your clients or customers and keep them reassured.

1. Communicate with your customers frequently

In the current phase, communication matters a lot. The lockdown has started taking a toll on people. The feeling of anxiety and restlessness has got better of them. The best way to calm their nerves is by communicating with them periodically and reminding them that we are all in this together. Be it through email or social media, do whatever it takes to remove the communication gap. Keep in touch.

2. Keep them informed of the changes in your business

The COVID-19 outbreak would might have forced you to come up with some unfortunate changes in your business. Unfortunate or whatever, it is important that your customers are informed about the smallest of things happening around the brand of which they have been a loyal customer for long.

  • What sorts of actions you are taking or if you made any changes to your policies, keep them updated.
  • Many eCommerce businesses are currently facing issues with shipping and delivery and they are not even accepting orders. Customers need to be aware of that. Inform them when they can expect their order to get delivered.

Related: How COVID-19 has affected Online Shopping Behaviour and eCommerce Sales?

3. Create Helpful Content

While your customers stay at home and finding something productive to do during quarantine, it is the best time to drop quality content in their inbox.

  • Come up with some creative ideas. Writing blog posts or articles are one of the best ways to engage with your customers and retain them.
  • Express your views on this global pandemic.
  • If you took some initiatives for the betterment of this world or helped the government in some way or planned something for your customers, write quality content about it and send it to your customers.

4. Offer a discount/Give away some freebies

Discounts are always enticing. But you may be wondering how that can be helpful at a time when customers are not even placing orders.

  • Well, what you can do is run an offer or set a coupon code through which customers will get an instant discount on their purchase. You can get the payment in advance and promise to deliver as soon as the situation is normal and delivery is resumed.
  • This is basically for businesses that offer physical delivery. For businesses that deal with selling and buying of goods online, you can cut-down your product or service charges and provide them at a slightly lesser cost.
  • If you have a gift card section on your website, you can drop down the gift card charges a bit and encourage them to shop. Tell your customers that they can redeem the gift card once the lockdown is over.

Talking about us, we have also made some of our modules free of cost for our customers/eCommerce merchants, as a token of support.

5. Be active on Social Media

Social media has become a platform for brands to engage or communicate with their audience. Social media sites like Facebook and Instagram are the most popular among youth, and it’s very much possible that 90% of your customer base has an account on those platforms.

In this lockdown period, your customers are probably spending most of their time on social media. This is the best time to engage with your customers or page followers. Be active on your social media pages and post valuable and intriguing content periodically. How about hosting a Facebook or Instagram live?

Related: Social Media Marketing for eCommerce: Strategies and Best Practices

Final Thoughts

Do not overthink about retaining customers. Customers also know that every business is going through a difficult phase. They will certainly be back when we get rid of this COVID-19 pandemic. Just give your best shot and do everything possible from your end to reassure your customers.

Also Read:

7 Effective Strategies to Improve Customer Retention

Advantages of eCommerce over Traditional Retail

How to set up your Online Grocery Business with Store Pick-up Facility?

How COVID-19 has affected Online Shopping Behaviour and eCommerce Sales?

Remember the 31st Dec night? Like every year, people were excited to welcome the new year 2020 as well. “Happyyyyyy Newwww Yearrrrr”, greeted everyone to each other, only if they could realize that the year isn’t going to be happy at all.

It’s been four months into 2020 and things have only gone from worse to worst. And the only reason for that is Coronavirus.

Originated from the Wuhan city of China at the end of 2019, the Coronavirus also denoted as COVID-19, has turned into a global pandemic within a few months.

It started at a small scale but soon spread like wildfire all over the world. In a few months span, nearly 2 million cases have been reported worldwide and the count is increasing rapidly each day. The USA is currently having the most number of cases as well as reported deaths, followed by Spain, Italy, France and Germany with each crossing the 100K mark.

(Results can fluctuate by the time you read this post, for latest updates click here)

It has led to complete lockdown in many countries, which has made a severe impact on businesses. Be it offline businesses or eCommerce, COVID-19 has left no one. People have been asked to maintain social distancing and keep themselves quarantined along with some other preventive measures like washing hands properly at regular intervals.

Schools, Colleges, Bars, anything that involves social gathering has been shut down. Flights have been cancelled, borders have been sealed. Offices are closed and employees have been asked to work from home. Only a few stores are opened such as Pharmacies, Grocery stores, etc. to deliver essentials to the citizens.

The current situation is very critical and frightening, and no one knows how long it will take before we get rid of this completely.

While staying at home seems to be the only solution to prevent the spread of COVID-19, the global economy, on the other hand, has been hit hard due to the Coronavirus outbreak. Businesses have suffered huge losses as they are not getting customers and hence no sales. Online businesses are also facing a major downfall as they are not currently accepting orders due to shipping and delivery troubles.

As per the World Economic Forum, it can take up to three years for the US and European economy to recover from the crisis created due to the Corona pandemic.

How COVID-19 has changed Online Shopping Behaviour?

As people are aware of how infectious this disease can be, they are concerned about how safe it is to receive online orders, the reason being that the virus can live on surfaces for up to two days.

With that being said, people are worried that the item they purchase can contain the virus. A product travels through many places before it reaches the end customer and you simply cannot figure out if it came in contact with the virus anyhow, though it is highly unlikely that you will be exposed to the virus through a package, since shipping and delivery are getting highly delayed and the virus would not survive that long. The WHO, i.e. the World Health Organization has also addressed the concerns saying that it is completely safe to receive orders from countries with COVID-19 cases.

A statement from their website read- “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.”

Besides all this, shoppers are raising doubts over interacting with the delivery guys too. And let’s be honest, the fear is genuine. You never know who the next victim of Coronavirus is as it doesn’t show symptoms very early but within 2 weeks. This had led to eCommerce businesses providing the option of “contactless” delivery to the consumers.

Impact of COVID-19 on eCommerce Sales and Revenue: Which sectors are dominating?

Since public places have been shut down and people fear to step out of their houses, offline shopping has witnessed a drastic downfall. Ultimately this has led to the only possible solution, i.e. online shopping. Which sectors are dominating the eCommerce market?

1. Food and Groceries

As the news of lockdown reached the public, people realized that it is going to be challenging to buy groceries or other food items. This made people purchase all the essential items in bulk so that they could avoid the hassle of visiting supermarkets later.

E-retailers providing grocery items witnessed heavy traffic and the orders almost doubled or tripled.

2. Medical Sector

Online businesses that deal in the supply of medicines are among the top sectors that are dominating during these hard times. Purchase of medicines related to cold, cough, and fever have increased by a significant margin. The demand for masks has touched the sky.

Medical eCommerce businesses are making sure that people do not have to come out of their houses to purchase medicines.

3. Online Streaming Services

As people are left with no other option except spending their days in quarantine till the lockdown gets over, they are keeping themselves busy by watching movies or web series.

The subscription rate of online streaming platforms like Netflix, Hotstar, and Amazon prime has increased exponentially, leading to higher conversions and revenue.

Final Thoughts

I had never thought that such time would come where the entire world would be in the survival mode. This feels not less than an apocalypse.

Things are getting difficult for each individual. And we can understand what you are going through. Let’s just hope things are back on track and we are living the same life we used to live prior to this COVID-19 pandemic.

As a token of support, we are also offering some free modules to our customers/merchants. You can view the list of the modules here.

Knowband Comes Up With Some Free Modules To Help eCommerce Businesses

Businesses are going through a rough patch due to the COVID-19 pandemic. There is a complete lockdown order in various countries. Cinemas, restaurants, offices, etc. have been shut. The economy has been hit hard and more challenges lie ahead.

People have put themselves in quarantine to prevent the spread of this deadly virus that is only multiplying the number of victims daily. These are hard times and we do not know how long it will take before the entire world resumes to the normal state again.

In this difficult phase, many people, celebrities, organizations are coming forward and showing their support in some way or the other, be it through donation, distributing food to the needful or exempting rent for the tenants.

We, at Knowband, understand the challenges businesses are facing due to this global pandemic and this is why we have made some of our modules free of cost as a token of support.

Existing Modules Currently Available For Free-

As of now, there are three modules that a user can purchase without paying a penny and we will keep you updated with other free modules whenever they are any.

PrestaShop Product Availability Check by Zip Code

OpenCart Product Availability Check by Zip Code

Magento Product Availability Check by Zip Code

OpenCart Spam Blocker

PrestaShop Spam Blocker

With the help of the first three modules, you can allow your customers to check product availability in their region. And for this, they do not need to head to the checkout page and confirm the availability after filling out the address fields.

The visitors are asked to enter the zip code right on the product page and check the product availability. The “Add to cart” button is disabled if the product is not available for the specified zip code.

The next two modules help you in reducing the spam traffic on your website.

How Can We Help in the Current Scenario?

Coronavirus is spread across cities and countries following which eCommerce businesses are facing major issues with shipping and delivery. Shipping is getting stuck and delayed and the same is the case with order delivery.

So, to make things convenient and time-saving for your visitors and customers, you can place a product check availability section on the product pages. If the product is available for delivery, it will display the estimated delivery date. So right now if there are shipping or delivery related issues, you can extend the delivery time and users would know it right on the product page.

If the product is not available for delivery, it will simply display that the product is not available at this location.

Newly Launched Module For Free-

We have recently launched a new module called Free COVID-19 Information Popup addon which is available for two platforms- PrestaShop and Magento 2.

PrestaShop Free COVID-19 Information Popup

Magento 2 Free COVID-19 Information Popup

This module lets you inform your customers about the recent changes or updates in your business due to the corona outbreak. You can educate them about what precautions to take to avoid the spread of this virus. And if you are running some offers on your website during this period, you can highlight them too through this popup.

It is specifically designed to help you communicate with your website visitors in the easiest way so that you do not get too many queries on your support system.

You can customize the popup text and choose the popup image of your choice. Moreover, you can also control who sees this popup. You have the option to display the popup in selected countries only.

Through all these modules, our motive is to help you-

  1. Retain your customers

  2. Build customer loyalty

  3. Generate some revenue even in this crisis situation

There are no hidden terms and conditions and there is no end date for these offers, at least for now. We are not sure when this COVID-19 pandemic will end so you can grab this offer till the time it is available.

It is time for us to unite and be a helping hand for others. We did our part and we hope that this brought a smile on your face. If it is so, do not forget to leave a comment below.

For any assistance, you can reach out to us at support@knowband.com and for further updates, subscribe to our newsletters.

COVID-19 and Its Impact on eCommerce Businesses

The beginning of the year 2020 does not seem to go too well, not only just for me or you, but the entire world. And the only reason for that is the Coronavirus which has shaken everyone and created chaos globally.

Originated from the Wuhan City of China, the COVID-19 has spread across countries infecting and killing many. This global pandemic has severely affected businesses, be it offline or eCommerce.

Before I proceed further, let’s understand what this COVID-19 is, what are its symptoms, how it can be prevented and lastly how it is affecting businesses.

What is COVID-19?

Corona Virus Diseases 2019 or COVID-19 is an infectious disease that spreads from person to person through respiratory droplets like when an infected person coughs or sneezes. These droplets can transfer from that infected person to the other person and make them infected too. And that’s how this coronavirus chain is formed.

A person can become the victim of COVID-19 in some other ways as well, like by touching an object or a surface that has the virus attached to it and then touching their face with those hands.

Symptoms of Corona Virus

People infected with Corona Virus might display symptoms like-

  • Mild to strong fever
  • Dry Cough
  • Difficulty in breathing/ Shortness of breath

The symptoms are not reflected immediately but usually after 1-2 weeks. Therefore it is advised not to be careless and take preventive measures.

How can Corona Virus be prevented?

  • Wash your hands often properly for at least 20 seconds | Use Sanitizer
  • Maintain Social Distancing
  • Avoid touching your face with unwashed hands
  • Stay Home
  • Cough into your elbow

Impact of COVID-19 in eCommerce

With the everyday increase in the total number of corona positive patients, the situation is only getting from worse to worst. From a local shopkeeper to popular eCommerce brands, the COVID-19 outbreak has left no one. Cities, states, even whole countries are getting locked down to prevent the spread of the disease and break its chain.

– Theatres, bars, restaurants, gyms, everything that involves mass gathering have been shut down.

– Corporates are left with no choice but to provide their employees with the work from home facility.

– Online food delivery businesses are almost shut.

– On-demand booking apps like OLA and Uber have also discontinued their facility in many places.

– Online shopping businesses have also witnessed a significant drop in the number of orders. Brick-and-mortar stores, on the other hand, are facing heavy downfall as people are not coming out of their home.

People have totally isolated themselves and are remaining inside their home. And this is the time when online streaming services like Netflix, Amazon Prime Video, Hotstar are making the most out of it. There is even talk of these streaming services reducing down their streaming quality to avoid the heavy traffic congestion during this pandemic.

Health-related products like Masks, Sanitizers, etc. are being sold in huge numbers and the sales figure is touching sky.

Final word

Let’s just hope this COVID-19 pandemic ends soon and the world takes a sigh of relief. Till then, just stay at your home, enjoy Netflix and chill. That’s the best way to do the best for your people, for your country and for this world.

Hope things get back to normal again and we are living the same life as it was before this Corona pandemic.

We, at Knowband, are trying our best to help eCommerce businesses in this difficult phase. Following the Corona outbreak, we are thinking to make some modules cost-free for our customers.

Check out the list of the free modules below-

PrestaShop Product Check Availability by Zip Code

OpenCart Product Availability Check by Zip Code

Magento Product Availability Check by Zip Code

PrestaShop Spam Blocker

OpenCart Spam Blocker

We have recently launched a Free COVID-19 Information Popup module as well for the PrestaShop and Magento 2 platform.

With the help of this module, you can notify your customers about any shipping and delivery related changes or any updates about your business. You can use this to educate your visitors about the preventive measures to stop the spread of the Coronavirus. And if you have some offers running on your website through which you want to help your customers in this quarantine period, you can do that too.