Give Best Infinite/Endless Scrolling Experience to Your eCommerce Customers

If you’re thinking of infinite scrolling to your site, pause and consider this feature because it does more than any harm to a website. Endless scrolling is a web-design technique that loads content or products continuously as the user scrolls down the page, removing the need for pagination.

Continuous scrolling is desirable for content that streams continuously and has a fairly flat layout, where each element of content is at the same level of the hierarchy and has similar chances of being of relevance to customers. And this makes sense to eCommerce sites where you have numerous products to display.

Infinite scrolling or endless scrolling is not new. Twitter was the first platform that used infinite scrolling back in 2005. Since then it is being used by many social media platforms and eCommerce websites.

If you are looking for the reason why you should add endless scrolling? There is a handful of benefits of infinite scrolling. 

Here, I will be discussing improving the endless scrolling experience of your customer.

1.     Speed and performance optimization

Pagination is the process in which the user has to tap on a button multiple times to see more products. With endless scroll, the user will be able to the products continuously without making any efforts.

The performance and speed test for an eCommerce website is the key element of site optimization.

Make sure your products load fast for everybody and if possible, try to convert your website into a PWA(Progressive Web App).

The user would have to scroll a lot more on a mobile device than on a similar list of items on the desktop due to the smaller screen size. Hence, it is thoughtful to optimize it for speed and performance.

2.     Content optimization for endless scroll

The Internet has given users an infinite amount of knowledge just by pressing a few buttons.

Because the amount of knowledge is infinite, content marketing has become increasingly difficult.

To make your content stand out, you need to make the user experience (UX) meaningful and engaging through better content development and better user experience design.

Write articles tailored to your audience by studying data such as popular trending Meta descriptions.

Will endless scrolling work for your site?

It is necessary to find out if endless scrolling a good idea for your store? It is appropriate for some of the circumstances discussed in this section.

  • For storytelling- It creates a linear framework that storytellers can leverage
  • Continuous and lengthy content, such as a long article or a multi-step tutorial- provides a better user experience than slicing it into many separate pages
  • If the material cannot be separated into separate sections and should be viewed as a whole, for example, an infographic
  • To highlight the characteristics, qualities, or attributes of a product in a tale
  • For product display- Display endless products of a category on mobile websites like Amazon

3.     Smooth scrolling On Touch screen Devices

Mobile usage has grown over the last few years. It’s so easy to only use a thumb to navigate to various Facebook or Instagram pages.

Infinite scrolling provides an amazing browsing experience for mobile users, particularly on mobile apps and the web browser.

With automated product loading, customers only need to scroll to find their expected product. It’s perfect for user-friendliness and navigation, too.

How to take advantage of endless scrolling?

The endless scrolling is now a part of UI and many eCommerce websites use it as a design trend. Here are some trends that you can follow to make it more appealing and increase user engagement. Endless scrolling with these product page design additions will give users a smooth scrolling experience.

  • It gives user-friendly experience– You can add thumbnails with an optimum size that loads faster.
  • Right navigation is necessary: If the user clicks on an image to open it then if the ‘back’ button is pressed, it should remember the last scroll position.
  • Add virtual photographs –And, virtual photography helps you to create better-than-perfect merchandise photographs at a fraction of the cost of traditional photography.
  • Customization is the key- with the help of various available software and apps you can let them see how the product looks by visualizing it in the place where they are supposed to place that.

Or if they are buying a spectacle or clothing then it will be convincing if you let them see how it will look on them.

They will spend more time on your website and it will keep them engaged. Many of the traders already using these latest options are reducing product returns and offering consumers a more enjoyable shopping experience.

Endless scrolling with infinite scroll module by KnowBand

If you want to give your user the smooth experience of infinite scrolling, knowBand’s module can help. The Infinite Scroll module is available for almost all the major eCommerce platforms like OpenCart, PrestaShop, and Magento.

Check them out:

OpenCart Infinite Scroll extension

Infinite/Endless Scroll addon for Prestashop

Endless Scroll extension for Magento

Infinite Scroll extension for Magento 2

It offers several features that make the infinite scrolling more efficient. The infinite scroll module removes the conventional pagination and gives a smooth UX. It allows you to use manual triggers. With this support, the user can also load the products manually after a limit set by you.

The Infinite Scroll Extension also has an additional function to let the customer go to the top of the page by clicking on a connection.

It adds an automatic scroll to the product listing page and allows the user to quickly browse through your store products without switching pages.

Conclusion: It’s an open secret that infinite scrolling works well on certain types of websites that display vast quantities of high-visual content such as photos and videos.

That’s why optimizing your e-commerce pages for endless scrolling can have a tremendous influence on your conversion rates. Give continuous scroll a try and find out if it works best for your online store.

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Pagination vs Infinite Scrolling

Pagination or Infinite Scrolling, which would be better? This thought has struck website owners many times and they still get stuck in a dilemma when it comes to choosing between any one of the UX patterns for their website.

In this article, I will share deep insights into both these processes and help you choose the better one for your website. Before we delve into the Infinite Scroll vs Pagination debate, let’s try to understand both.

What is Pagination?

Pagination is the process of breaking large content into smaller chunks. It divides your website content into discrete pages and forms a  sequential numbering at the end of a page.

A common example of Pagination is the Google search result. Every time you search for something on Google, it displays n number of results that are divided into several pages.

Pros of Pagination

Talking about the benefits of Pagination, here are some of them.

Better Conversions

“Conversion” is the major factor that has kept online businesses sticking to the Pagination process. Pagination proves to be extremely helpful for users who have entered your website with a purchasing mindset rather than just browsing through the content.

Better Control

With Pagination, you can reach the footer of the website or the top section conveniently, therefore, providing better control to browse the content.

Easy tracking and bookmarking

Pagination makes it easy to track how much content has been consumed. Consider Google search results or Amazon, for example, if you have gone through some pages already, you do not need to go through them again. You can directly jump to a specific page and also bookmark it for later use.

Cons of Pagination

Talking about the cons of Pagination-

Breaks the flow

Pagination obstructs seamless browsing. It breaks the flow of a visitor by asking him/her to navigate to the next page to browse further and disturbs the user experience.

More clicks and loading time

Users get tired after clicking on the “next’ button or switching between pages multiple times. Not only it is tiring but users also get irked by the page loading process.

What is Infinite Scrolling?

Infinite scrolling or continuous scrolling is a single-page scrolling that goes on endlessly with no certain finish line. It loads the overall content on a single page and offers a continuous flow of browsing. With Infinite Scrolling, the next page content or say the next set of products are loaded automatically within the same page as the user scrolls down. It is also known as Progressive loading and endless scrolling.

Social media sites like Facebook and Instagram are some of the best examples of Infinite scrolling.

Pros of Infinite scrolling

Talking about the benefits of Infinite Scrolling, here are some of them.

More User Engagement

The primary purpose of Infinite Scrolling is to engage users and make them stay longer on the website and it does that job perfectly. It is adopted by those website owners who have content exploration as their primary focus. It also makes browsing fun.

Infinite scrolling keeps the user flow and engages your audience towards your content, hence creating more user engagement.

Recommended Read: Infinite Scroll Optimization: You enrol while they scroll

Lower Bounce Rate

With more user engagement, the average time spent by a user on your website, increases, which eventually reduces the bounce rate.

Best for mobile users

Infinite scrolling provides an amazing browsing experience to mobile users, especially on the mobile app. Since most of the website traffic today is generated through mobile, Infinite scroll makes the best fit for your business as it is more intuitive and user-friendly.

 

Recommended Read: How can Infinite Scroll benefit your eCommerce site?

Cons of Infinite scrolling

Difficult to navigate to top

When users keep scrolling down, they usually dig so deep that navigating to the top becomes a daunting task.

Also, users cannot bookmark a page in Infinite Scrolling. They will have to consume the entire content again when visiting for the next time.

No endpoint

Continuous scrolling makes a user feel bored after a point and compels them to take an exit.

In addition to that, a user looking for the footer section on your website can find continuous scrolling quite frustrating as it becomes challenging to reach the endpoint of the page.

Pagination vs Infinite Scrolling: The Final Call

Since you have understood both Pagination and Infinite Scrolling now along with their pros and cons, it is time to decide which one can be a better option for your website/store.

When to use Infinite Scrolling and When to use Pagination?

Considering all the factors, here is my take on Paging vs Progressive loading:

1. If the user experience and user engagement are your topmost priority, go with Infinite Scrolling else stick to Pagination.

2. If you have limited content on your website that a user can reach the endpoint after a certain time, prefer Infinite Scrolling. Pagination would make sense if you have wide content.

In the end, it is your call depending on your business and requirements. Both Paginare effective in producing quality results. Keep doing A/B testing at regular intervals and figure out the most effective one.

If you are thinking to implement the Infinite Scroll feature on your website, check out our Infinite Scroll module.

Infinite Scroll module by KnowBand

The Infinite Scroll module by Knowband is a feature-packed plugin that generates automatic loading on the product listing page. It provides easy navigation through the product catalogue.

The infinite Scroll module is a modern replacement for Pagination System and offers seamless browsing.

Features of Infinite Scroll

1. The Infinite Scroll extension provides you with an option to display a loader while the next set of products load. The loading animation keeps the interest of the users while they wait for the page to load. It tends to keep users on the website which probably would not happen in the case of Pagination where users have to keep loading pages manually.

2. Infinite Scrolling module consists of a “Go to top” button that allows visitors to reach the top section of the page within a fraction of seconds.


One of the cons of Infinite Scrolling that we discussed above was it is difficult to navigate to the top of the page. The “Go to top” button in the Infinite Scroll module eliminates this problem.

3. To avoid automatic scrolling, you can use the “Load more” feature after a few pages. This is helpful for users who do not want to witness continuous scrolling for a longer duration.

4. You can also create a message box at the end of your product results which confirms to your visitor that the results have ended.

5. Infinite scroll plugin doesn’t affect your SEO and is SSL compatible

Knowband offers the Infinite Scroll modules for Prestashop, Magento, Magento 2 and OpenCart.

Final Words:

Businesses are always seeking methods to improve the customer experience. Online firms have been compelled to develop innovative concepts as a result of the intense rivalry in the e-commerce market. One of the finest strategies for that is click reduction. It is effective in lowering bounce rates, increasing average site time and user engagement, and vastly improving user experience. For any assistance in these modules, you can reach out to us at support@knowband.com

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