You can use your iPhone, iPad, Mac, or any online browser to ask for a refund for an Apple purchase. Apple offers refunds for purchases purchased through the App Store or iTunes, much like any other online merchant. You must provide a good justification for the refund request for its approval. Apple will deny you access to the product or service you are asking for a refund. You can use your iPhone, iPad, Mac, or any online browser to ask for a refund for an Apple purchase.
On your iPhone, iPad, Mac, or through a browser on a Windows PC, requesting a refund is simple, but it’s not immediately clear where to start. In this article, we will tell you the stepwise process to request a refund from Apple App Store.
How to get an iPhone or iPad refund from Apple?
Regardless of whether you’re using an iPhone, iPad, Mac, or Windows PC, the procedure for asking for a refund on an app buy is roughly the same. These specifics are accessible with an iPhone or iPad.
- Start your iPhone or iPad’s App Store first.
- Tap the account sign on top of the right corner.
- On the Account tab, select Purchased. If you are a family plan member, select My Purchases as well.
- Locate the item for which you want a refund, then tap it.
- Click Report a Problem at the bottom of the page. Your Apple ID will be required to log in.
- Under What can we do to assist you? , tap I want to… and then select Ask for a refund.
- Tap Select the explanation for the refund and provide more information.
- Select Next, then finish the submission.
It can take Apple a few days to examine your request and decide whether to grant (or deny) the refund.
Also read: How to get refund for your Apple App Store Purchase?
How to return something to Apple online?
You must use a web browser to request a refund for any type of media purchase, such as a song or movie. Refund requests for apps are also possible online.
- Launch a web browser and go to the Report a Problem page.
- Select I’d like to under What can we help you with? and then select Ask for a refund.
- Select the justification for the refund by clicking Tell us more…
- Press Next.
- Choose the product for which you want a refund, and then click Submit at the top of the page.
Apple needs a few days to consider or deny your refund request.
How to request a Mac refund from Apple?
On a Mac, the procedure for requesting a refund from Apple for an app is quite similar to how it is done on an iPhone or iPad.
- Open the Mac App Store, then click the account symbol in the bottom left.
- Click the item you want a refund for on the Account page.
- Locate the Report a Problem link at the bottom of the page. Your Apple ID will be required to log in.
- Under What can we do to assist you? tap I want to… and then select Ask for a refund.
- Select the justification for the refund by clicking Tell us more…
- Press Next.
- Press Submit on the top right of the screen.
If you face any difficulty or issues with any of the above processes then you can contact our team from www.knowband.com. We will be happy to assist you with the same. Also, if you need any support with our modules or you need to modify your online business then contact us at support@knowband.com.
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