A marketplace must stand out from the competition to achieve a reasonable solution that would benefit everyone. Many physical stores have been converted to online stores to ramp-up the eCommerce operations. There is a silver lining to the COVID outbreak for the marketplace businesses that flourished throughout the pandemic.
Magento 2 Multi vendor Marketplace extension has several features that will advantage the admin, seller, and the customer. You don’t have to add other modules for raising a ticket or to run a discount deal. The Knowband’s Marketplace module for Magento 2 platform is fully configurable and any non-coder can install it in few simple steps.
Many visitors, guest customers, or current customers face issues while shopping in a marketplace. Not only customers but sellers do face issues and to solve it, you must have a customer seller ticket system. This is not it but with Magento 2 multi-seller marketplace your customer can easily return products.
This article is to highlight the features which make the Magento 2 Multi vendor marketplace a complete package amid the marketplace modules available.
The seller can go on a vacation mode
Yes, you read that right! If a seller wants to take a break from the marketplace then he can. The multi-seller marketplace extension allows the seller to go on vacation mode. The sellers have to raise a request to the admin of the marketplace to temporarily disable their marketplace store after the admin’s approval.
The seller will submit the vacation request from a separate section of the seller’s dashboard. After the approval, the profile will get inactive for that time of vacation.
The single invoice even if the customer shop from different sellers
The invoice management functionality of the Marketplace module for Magento 2 is very useful. The customers will not always like the products from a single seller but they generally buy from different ones.
Getting so many invoices can confuse them so the invoice management process is simplified by the Magento multi-vendor marketplace plugin. The customer will get only one invoice for the order placed in one go.
The seller can run deals on Magento 2 Multi vendor Marketplace
For their products on Magento 2 Multivendor Marketplace, sellers can create several discount coupons. The coupons created will enable the seller to encourage customers to buy more to take advantage of the discounts.
Seller is free to add banners, shop logo, and custom HTML content on the seller page for a separate product range. Seller enhances the exposure of the brand by incorporating banners, logos, and shop info. There is no need for any other module to run deals on a marketplace.
Isn’t it a rewarding feature!
Bulk upload of the products from seller dashboard
What will happen if a seller has to list the products individually? It will take much time and effort for this simple task. Now, the seller can save their time and efforts as the Magento 2 Multivendor Marketplace allows bulk upload of the products.
The seller can upload a product list in .CSV format and this will enlist the products in a few clicks. The Time Saver Module!
Easy return and refund functionality
What happens when a product you bought from an online store does not fit you? Either you will exchange it or raise a return request. What if the eCommerce store does not have a return option? This makes you feel disgusted and you will never look back to that very same website due to the poor customer experience.
With the aid of Magento 2 Multi vendor Marketplace, customers do not need to undertake any special procedure for return/refund/replacement requests. This can be accomplished classically. Even if the consumer purchases the products from different vendors and returns the products of a specific vendor, the invoice will be sent only to that respective vendor.
Customer can raise tickets
Any customer can directly raise a customer-seller request in case of queries or questions regarding products or services. Customers can do it from the front end of the marketplace and see the status of the previous tickets.
The Magento 2 Multi vendor marketplace can be an advantageous platform to start a marketplace as it does not require any additional module to manage the invoices, running deals, or to bulk upload the product list. It helps you handle all the sellers and customer orders effortlessly. Inventories are no more a headache as every seller can manage it from the seller dashboard.
To see the demo you can visit the marketplace website or click here to see the tutorial video. KnowBand team has developed solutions related to every eCommerce business and is always available to assist you with your online business website issues.
The marketplace Module is now available for OpenCart and PrestaShop Platforms.