1.0 Introduction Order confirmation emails have a deliverability problem that most store owners do not think about until a customer complains. WhatsApp messages achieve open rates of 95 to 98 percent against email’s 20 to 25 percent, a difference that shows up directly in how many customers actually see the updates you send them. An […]
Author: Sophie
The Benefits of WhatsApp Business Integration for PrestaShop Ecommerce Stores
Email built ecommerce communication, but WhatsApp is rapidly reshaping it. With message open rates reaching 95-98% compared to email’s 20-25%, the channel difference is not marginal; it is structural. For PrestaShop store owners still relying entirely on email for order updates, customer support, and promotional campaigns, that gap is quietly costing real revenue every month. […]
PrestaShop WhatsApp CRM Module – Complete User Guide
1.0 Introduction Most customers already have WhatsApp on their phones. They check it more often than email, and they respond faster there, too. For a PrestaShop store, that creates a real opportunity to reach customers where they actually pay attention. The Knowband PrestaShop WhatsApp CRM Module ties your store directly to the WhatsApp Business API. […]
A Smarter Way to Migrate Your PrestaShop Store: Introducing the PrestaShop Catalog Import Export Module
If you manage a PrestaShop store with a large catalog, you already know this routine. Export a CSV, open it in a spreadsheet, make changes, re-upload it, redo the column mapping, and hope nothing breaks this time. Then do the whole thing again next week, from scratch, because none of that configuration was saved anywhere. […]
PrestaShop Order, Customer and Address Import Export Addon – Complete User Guide
1.0 Introduction Managing order data across stores and partner systems is one of the most time-consuming tasks a PrestaShop admin faces. Migrating to a new store means recreating order history by hand. Sending daily order files to a warehouse or finance team means logging in, exporting, and sending on a schedule that someone has to […]
PrestaShop Smart Admin Assistant – Complete User Guide
1.0 Introduction Managing a PrestaShop store means working with data every day. Orders, stock levels, customer registrations, abandoned carts, revenue, coupon activity, the numbers keep coming. Running the same data checks every day means going through the same steps each time: open a report, set the filters, wait for the page, and do it all […]
How to Run a Post-Purchase OpenCart Survey Without a Single Line of Code
Most unhappy customers say nothing. They finish their order, have a bad experience, and never come back. You never find out what went wrong. For an OpenCart store, this is a real problem; the platform gives you no built-in way to ask customers how they feel. OpenCart comes with a basic contact form and a […]
PrestaShop Smart Admin Assistant: Top Use Cases for Store Owners in 2026
PrestaShop stores generate large volumes of operational data every day, from orders and customers to inventory, abandoned carts, revenue, and employee activity. While the data is readily available, getting to it means navigating multiple report pages, setting filters, and repeating the process for every single question. For admins checking the same figures daily, that time […]
PrestaShop Product Import Export Scheduler Pro – Complete User Guide
1.0 Introduction Managing eCommerce manually is one of the most time-consuming parts of running an online store. Updating prices means opening products one by one. Migrating to a new store means starting from scratch. Syncing a supplier feed means downloading a file, converting it, and running an import that may or may not work cleanly. […]
One Page Super Checkout: A Simple Way to Reduce Abandonment and Increase Sales
A lot of OpenCart & Prestashop shops are losing their customers at checkout. And the reason behind it is that the general checkout process consists of an excessive number of steps and multiple fields to fill out. Research indicates that over 65% of online customers abandon the site during the checkout process when they find […]