A Guide to Referral Marketing

A few days ago, a friend WhatsApped me the link of a website that has some trendy collection of jeans. Before opening the link, I asked him what it is.

He said it’s a newly launched fashion website where you get some unique collection of clothing items, that too at a reasonable rate. He further said that for the first time registered user, they are offering a flat 20% discount.

Even though I knew he will also get some incentives if I register through his forwarded link but what he said was indeed true. The site has some amazing stuff.

Impressed, I told about it to a few more friends. And I am sure they would have too.

This is what we call REFERRAL MARKETING!

What is Referral Marketing?

Referral marketing is the type of marketing where your existing customers give a shout out about your brand to others; family, friends, and relatives, which helps you acquire new customers.

Put simply, it is a word-of-mouth marketing where your customers market your brand or products or say spread a word about your business. In return, you reward them with some incentives for bringing new users/customers.

Referral Marketing Ideas and Strategies

If you are running a referral marketing campaign, keep a few points in your mind to get the most out of it. With that being said, let’s take a look at some of the effective referral marketing strategies-

1. Rewards for Both

To get fruitful results from a referral marketing program, make sure that the person who refers and the person who is being referred both get some rewards on successful referral.

If you are not paying the former, he or she would not be interested in sharing it with their known ones. The same goes for the latter. If they are not getting any kind of benefit through it, they will be least interested in giving it a look.

But if there are some perks for both, the referral program will surely bring some amazing results. This is basic and amongst the best referral marketing strategies.

2. Add Emotions to Your Way of Asking

Instead of simply saying “Refer a friend and earn XYZ”, it would be more ideal if you say “Hey, help us reach out to more people and get exciting rewards for it.” When you add emotions to your words, it leaves a stronger impact.

Ideally, this is the way to do it. Besides, it looks like an actual conversation between two people like someone is asking you for help else it seems like a conventional marketing scheme with no impact at all.

3. Do Not Reward Only When Someone Makes a Purchase

Most of the referral marketing programs focus on providing incentives only when the referred person makes a purchase. In fact, the referring person also receives rewards only when the other person buys anything from the website.

The idea referral marketing strategy here would be to provide commission also when the user successfully registers on your website. I mean there should be at least something for a person who sent a new user on your website and made him/her registered. And to make the referred person go for the first purchase, you could encourage them with an exclusive coupon code for first-time users.

This referral marketing idea is accepted by most of the brands.

Benefits of Referral Marketing

Let’s try to find out how referral marketing programs can be helpful for your business.

1. Boost Your Website Traffic

One of the major benefits of referral marketing is it tends to bring in more traffic on your website. The traffic during your referral marketing campaigns would comparatively be high as compared to other days, only if the campaign turns out to be successful.

2. Acquire New Customers

One of the primary purposes of a referral marketing program is to get more customers to your brand. And if implemented well, it will surely do the needful for you. You will get new subscribers in your email list which will help you target them later through your email marketing campaigns, and you will eventually gain some new customers as well.

3. Boost Brand Awareness

Referral marketing proves to be one of the best ways to grow your brand awareness. When people start discussing your Brand, it gives you a name in the market and more and more people try to know about it.

And believe me, no kind of marketing can beat word-of-mouth marketing.

4. Increase Your Store Sales

If you are rewarding people with some exciting incentives for promoting your website, getting registered or making a purchase, you will surely achieve high sales on your website. Who would not like to grab some rewards if they are enticing?

Referral marketing creates a win-win situation for both the customer and the brand.

Affiliate and Referral Program Module by Knowband

If you are also looking to start a referral program on your website and manage everything easily, the affiliate and referral program module will let you do that without any hassle.

The module sets up an affiliate section on your website and allows customers to register as an affiliate and earn some exciting rewards for referring your website to others. The rewards are awarded when a new user registers on your website or makes his/her first purchase. And you can also set up the commission value from the back end.

The affiliate can refer to a person by sharing the website link, referral code, etc. This module based on Referral marketing is currently available for the PrestaShop, Magento, and Magento 2 platform. Check out-

PrestaShop Affiliate and Referral Program Addon

Magento Affiliate and Referral Program Extension

Magento 2 Affiliate and Referral Program Extension

For any assistance, feel free to drop a comment below or submit your query at support@knowband.com

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Did you know 81% of the marketers and 84% of the publishers leverage the power of affiliate marketing? (Source: Web Market Support) Also, according to Business Insider, 15% of the total digital media advertising revenue is attributed to Affiliate Marketing. Consumers trust referrals from people they know 92% of the time. Consumers who have been suggested by a friend are four times more likely to make a purchase.

People have a 37 percent greater retention rate when they are suggested by other customers. Leads from referrals convert at a 30% higher rate than leads from any other source. 65% of new business is generated through referrals. B2B enterprises that receive referrals have a 70% greater conversion rate.

Talking about the referral programs, a report by Nielsen says that 92% of the consumers trust referrals from people they know and 77% of the consumers are likely to buy a new product if they hear about it from their friends or families.

What is Affiliate Marketing?

When an online retailer pays some commission to its affiliate for promoting their products/brand and bringing traffic or sales through their affiliate link, the marketing is said to be affiliate marketing.

Affiliate programs have proved to be very effective for marketers as well as retailers. It helps e-retailers in customer acquisition and boosting sales. This can do wonders if marketed properly during the holiday season.

How do Affiliate Programs work?

Affiliates promote the link of your store products on their website, blog, or YouTube channel, etc. When the visitors/followers of the affiliate use that link to make a purchase on your store, you pay a small commission of the product amount to the affiliate for generating sales for you.

Why you should use Affiliate Marketing for your online business?

The affiliate and referral programs benefit your business in multiple ways. If you consider this during holiday season sales, there are chances that you end up getting huge conversions and a lot of new leads.

Boost sales

The main motive of any online business is to drive sales and to keep the sales graph always high. Affiliate Marketing ensures increased sales by driving more potential customers towards your website.

Enhance product visibility

Make your products reach a wider audience with Affiliate Marketing. If your affiliate gets a handsome amount of traffic on his website, the visibility of your product enhances. When more and more new visitors use the affiliate link to get some discount on your products, you capture more sales.

Increase Brand Awareness

Affiliates highlight your brand in front of a new audience. This creates brand awareness and brings more traffic to your store.

What is Referral Marketing?

Referral marketing or Referral Programs are considered amongst the most successful marketing tools. With this type of marketing, you encourage people to refer your products or services to their friends, family, associates, etc. in exchange for some rewards. Rewards can be gift vouchers, discounts on products or cash. It is also known as word-of-mouth marketing. You can promote your brand with discount vouchers during holiday season.

How do Referral Programs work?

In this type of marketing program, a visitor or customer shares your products to their people and when the people referred by the customers make a purchase from your store, you provide them some kind of referral reward. A customer can choose to share the product link or voucher code.

Why you should use Referral Marketing for your online business for Holiday Season Sale?

People trust referrals

When a customer recommends a product to his/her friends, a sense of trust develops among the referred persons. It creates more chances for sales than conventional advertising.

Improves customer acquisition and customer retention

The referred persons already get a positive response about your brand/products when they are being recommended by someone. This makes them loyal to your brand, increasing customer retention. When new visitors come to your store through referrals, you improve customer acquisition.

Increases user engagement

Referral Marketing can bring you high user engagement on your website. When your product gets circulated among people through referrals, the visits to your online shop increase significantly. You get more engagement, which could lead to increased sales.

Is there any difference between Affiliate and Referral Marketing?

There’s not much difference. For an e-retailer, both Affiliate Marketing and Referral Marketing are a way to promote their brand and get sales by offering some incentives to the affiliates, it is just the process that varies. The key difference between both is that Affiliate Marketing requires third-party websites to promote your business on their channel whereas Referral Marketing focuses on providing rewards to your existing customers for referring your products to others.

Checkout:

Affiliate and Referral program- Prestashop addon

Magento Affiliate and Referral program extension

Conclusion

Both Affiliate and Referral Programs are effective at inflating sales and growing brand awareness. You can try out the Affiliate and Referral program module by Knowband if you run a store on Prestashop or Magento platform. This module incorporates the Affiliate and Referral program on your store and helps you manage both programs quite comfortably.

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