Email built ecommerce communication, but WhatsApp is rapidly reshaping it. With message open rates reaching 95-98% compared to email’s 20-25%, the channel difference is not marginal; it is structural. For PrestaShop store owners still relying entirely on email for order updates, customer support, and promotional campaigns, that gap is quietly costing real revenue every month. […]
PrestaShop WhatsApp Chat Support Addon
PrestaShop WhatsApp CRM Module – Complete User Guide
1.0 Introduction Most customers already have WhatsApp on their phones. They check it more often than email, and they respond faster there, too. For a PrestaShop store, that creates a real opportunity to reach customers where they actually pay attention. The Knowband PrestaShop WhatsApp CRM Module ties your store directly to the WhatsApp Business API. […]