Magento eBay Integrator – User Manual

1.0 Introduction

Magento eBay Integration offers the quickest means to the Magento store owners to integrate their store with the very popular eBay marketplace. The eBay integration allows the merchants to manage the inventory and orders from a single interface.

Headquartered in San Jose, California, eBay is a multinational eCommerce corporation that popular as an online auction and shopping site. It facilitates consumer-to-consumer and business-to-consumer sales and offers an easy and customizable interface for the sellers across the globe to list and sell their products effortlessly. eBay operates in over 30 nations. The product listing of eBay combines 800+ million product listings that are not just unique, but are even coupled with great deals.

Magento eBay Marketplace integration module by KnowBand offers a smart solution to the e-merchants to integrate their store with the eBay Marketplace. The store admin can list products to the marketplace and sync the orders from the marketplace to their Magento store.

1.1 Merchant benefits of Magento eBay Integrator by Knowband 

  • The Magento eCommerce sites can easily expand their reach by integrating their store with the popular marketplace with the help of this Magento eBay integrator.
  • The Magento eBay API integrator allows the store admin to sell their products to a larger audience base.
  • The eBay Magento integration allows the sellers to sync their site with any of the eBay sites.
  • The eBay Magento Integration module offers multi-currency and multi-lingual support that helps you offer the services according to the target customer.
  • The eBay Magento integration plugin is easy-to-understand and the admin can start selling in the marketplace in a few simple steps.
  • The user-friendly interface of the Magento eBay integration extension makes it easier for the store admin to manage their merchandise from a single platform.
  • The merchants can add/remove the product, manage the details and inventory from the admin panel of the Magento eBay integration plugin.
  • The admin can manage the shipping methods for the eBay store from the admin panel of the Magento eBay Marketplace integration extension.
  • Profile-based product listing of Magento eBay API integration module makes it easier for the merchants to list the products in bulk.
  • Even the order processing becomes easier with the robust eBay Magento API integrator.
  • The seller can check the reason for error product rejection and rectify accordingly from the back-end of the Magento eBay integrator.
  • The Magento eBay API integration plugin comes with a free support for 3 months.
  • The eBay Magento Integration extension is easy-to-use and can be configured with least effort.

2.0 Installation of Magento eBay Integrator

Follow the following steps for installing eBay Magento Marketplace integration extension:

1.Download the Magento eBay integration extension package.

2. Unzip the package in your root folder of Magento setup via FTP manager (like Filezilla or WinSCP – download here: http://filezilla-project.org/).

3.In admin panel, go to eBay Marketplace in the main menu.

Magento eBay Marketplace Integrator

4.The Magento eBay Marketplace integration module is now ready for use.

This User Manual will guide the users through the Magento eBay integration extension configuration and settings.

2.1 eBay Marketplace Integration- Seller Account Setup

To start selling on eBay Marketplace you need to have a seller account on eBay. In this section, we are listing all the steps to create a seller account on eBay. Please find them below –

1. Goto the link – https://developer.eBay.com

Magento eBay Marketplace Integrator

2. Click on Sign in/Join and go to register tab for registration for developer’s account.

Magento eBay Marketplace Integrator

3. After filling valid data click on join and you will be redirected to the application creation page.

Magento eBay Marketplace Integrator

4. Enter the application name and click on ‘Create a keyset’ under Production section, a new form will be opened.

Magento eBay Marketplace Integrator

5. Enter the details and click on Continue to create Keys.

6. Application keys will be shown.

Magento eBay Marketplace Integrator

7. To create user token, click on User Tokens link in the above image.

Magento eBay Marketplace Integrator

8. Click on ‘Sign in to Production’ to get a token.

Magento eBay Marketplace Integrator

9. Fill the details and click on “Sign into eBay to get a Token’”.

10. Sign into already created eBay Seller account or register as shown below:-

Magento eBay Marketplace Integrator

11. On clicking register and filling details you will be redirected to your Seller eBay account.

Magento eBay Marketplace Integrator

2.2 To Get a token from eBay via your application

1.To create user token, click on User Tokens link in the below image.

Steps to reach this screen:-

A. Login into your developer’s eBay account.

B. On successful login you will see the below added screen.

Magento eBay Marketplace Integrator

2.Click on “Get a Token from eBay Via Your Application.

Steps to reach this screen:-

A. Click on “User Tokens” from the above screen.

Magento eBay Marketplace Integrator

Magento eBay Marketplace Integrator

3. Click on add eBay redirect URL and fill the form and save.

Magento eBay Marketplace Integrator

4. On clicking I agree from right side form, you will be redirected to the authentication page.

Magento eBay Marketplace Integrator

3.0 Admin Interface of Magento eBay Integrator

Admin panel of the Magento eBay API Integration extension offers 8 configuration options.

1. General Settings
2. Profile Management
3. Order Listing
4. Order Settings
5. Product Listing
6. Shipping Template
7. Synchronization
8. Audit Log

Magento eBay Marketplace Integrator

3.1 General Settings

Once you have created a seller’s account, you need to fill up the form to validate the synchronization of the store with the marketplace. Navigate to Admin Interface>eBay Marketplace>General Settings.

Fill the form shown in the General settings section. Each field for the configuration panel of Magento eBay Integration plugin is explained below:-

Magento eBay Marketplace Integrator

1. Enable/Disable

Enable/disable the Magento eBay API integrator by toggling this button.

2. Account Type

The admin can either choose the Sandbox account or the Production eBay account. The sandbox account is for testing purpose. While Production account is for the final store integration.

3. Dev Id

Enter the Dev ID of your eBay account in this section. In order to find your Dev ID, sign in the eBay developer account. In the application key section, you’ll find App ID, Dev ID and Cert ID as shown in the image below.

Magento eBay Marketplace Integrator

4. App Id

Copy the App ID from your eBay account and copy the same in this field.

5. Cert Id

Enter the Cert Id of eBay account in this section. You can find the Cert Id as shown in the above image.

6. RU Name

Enter the RU Name of eBay account. In order to obtain your RU name, go to the ‘Get a Token from eBay via Your Application’ tab after adding a redirect URL.

Magento eBay Marketplace Integrator

7. Access Token

Copy the Auth Token of eBay account and paste in this section. In order to get the access token, you need to click on Sign in to Production as shown in below image.

Magento eBay Marketplace Integrator

Sign in to the account from the form below:-

Magento eBay Marketplace Integrator

Click on I agree and get access tokens.

Magento eBay Marketplace Integrator

8. Paypal Email

Enter a valid PayPal ID connected to your eBay account. Follow the steps mentioned-below:

1. Login to you eBay Seller account.

2. Click on account settings from top left dropdown an click on Paypal account.

Magento eBay Marketplace Integrator

3. Now Sign up or link your already created PayPal account with the eBay seller account.

Magento eBay Marketplace Integrator

4. On clicking Sign Up, you will be redirected to PayPal account creation page. Just create a profile by filling the details and link it to your seller’s account.

Magento eBay Marketplace Integrator

3.2 Profile Management

The Magento eBay Marketplace Integrator plugin offers an option of profile-based product listing. The profiles created in the admin interface of the Magento to eBay integration plugin can be viewed in this tab. The admin can create a new profile and edit or delete the already created profiles.

2.3.2.1 How to Add New Profiles?

Follow the steps, in order to create new profiles, Go to the Admin Panel>eBay Marketplace>Profile Management.

Click on the ‘Add New’ button as shown below:

Magento eBay Marketplace Integrator

The profile creation tab of the Magento eBay Integration plugin is categorized into three tabs. They are:

  • General Setting
  • Profile Return
  • Profile Specifics

2.3.2.1.1 General Settings

Magento eBay Marketplace Integrator

Once the eBay site is selected, the store admin is required to enter the following information.

eBay Currency: The currency will be automatically selected as per the eBay site selected by the admin. The store admin can even change the currency if required.

Store Language: The store admin needs to select the language as per the selected eBay site.

Shipping Template: The shipping options created in the Shipping Template Tab will be listed here (See Section 1.2.7). Select the shipping option that you want to display to the marketplace customer.

Magento eBay Marketplace Integrator

Attribute Mapping: Select the attributes on the basis of which you want to create product variations.

eBay Category: Select the eBay category from the dropdown menu in which you want to map the categories of the store.

Store Categories: Check the categories that you want to map in the selected category of eBay. The Magento eBay integrator allows the admin to map multiple categories of the Magento store with a single category of eBay. In order to list multiple eBay categories, you are supposed to create multiple profiles.

Listing Duration: Select the duration for which the products of the profile is to be listed in the marketplace.

Product Condition: The default conditions are listed in the drop-down menu. Select the condition of your product.

Product Quantity: Enter the quantity of the product here.

Maximum Product Dispatch Time: Enter the maximum expected product dispatch time.

Allowed Payment Methods: Select the payment methods that you want to allow for this particular profile.

Magento eBay Marketplace Integrator

2.3.2.1.2 Profile Returns

The store admin can manage the return requests of the marketplace from the back-end of the eBay Magento API integrator. Here are some of the customization options offered in this tab.

Magento eBay Marketplace Integrator

Return Allowed: Enable the button if you want to allow return option in this profile.

Return Within: Enter the maximum number of days within which the return request should be initiated.

Refund will be Processed As: Select the way in which the refund will be offered to the customer.

Return Shipping Paid by?: Select who will pay for the shipping cost of the returned product.

Return Description: Enter a short description for the return option here.

2.3.2.1.3 Profile Specifics

Profile specifics will appear as per the category of the eBay selected in the General Setting tab of the Profile Management. This tab includes fields like Type, Brand, Model, Color, Features and others. Fill up the fields as per the category selected and the product mapping will be done accordingly. The specifics marked by * are mandatory. Other specifics can be left blank.

Magento eBay Marketplace Integrator

2.3.2.2 How to Edit/Delete the existing Profile?

Templates will be listed (If any) in the Profile Management tab of the Magento eBay integration extension. Click on the ‘Edit or Delete’ button in order to edit/delete the profile as shown in the image:

Magento eBay Marketplace Integrator

The Profiles can be enabled/disabled by selecting the option in the ‘Active’ tab.

3.3 Order Listing

The orders received from the marketplace will be synced to the Magento store once the cron is executed in the Synchronization tab. (See Section 1.2.7)

The orders listed as shown in the image below. In order to view the details and process the same click on the ‘View’ button corresponding to each order.

Magento eBay Marketplace Integrator

The store admin can now see the following details of each order.

It offers the basic information like order date, status, billing and shipping address, payment information, gift options, item ordered, comments history.

The default order view page is shown below:

Magento eBay Marketplace Integrator

1. Invoice: The Magento merchants can generate the invoice of the order. Once the invoice is created, the processing of the order will be initiated.

2. Credit Memos: Change the status of the credit here.

3. Shipments: The admin can update the shipment details in this section.

3.4 Order Setting

The Magento eBay connector offers two-way integration. The admin can mark which status will be displayed when an order is synced.

It includes three options:

Magento eBay Marketplace Integrator

Order Default State: Select the default status of the orders that will be displayed in the marketplace.

Order Paid State: Select the status for the paid orders.

Order Shipped State: Select the status for shipped orders.

Note –

  • Default status is the first status of the order when it is placed on the store.
  • Paid status means that payment for the order has been made and accepted.
  • Shipped status means that ordered items have been shipped.

In order to update the change in the order status by executing cron in Synchronization tab of the Magento eBay Marketplace integration plugin. (See Section 1.2.7)

3.5 Product Listing

The store admin can view all the products listed in the marketplace from the Product Listing tab of the Magento eBay Integration extension.

Here are some of the listing options offered in this tab of Magento eBay Integration plugin.

Magento eBay Marketplace Integrator

Revise

The store admin can click on the ‘Revise’ button in order to update any change in the product detail. Whether you make a change in the product description, pricing or quantity of the products, all the changes will be updated in the marketplace by this button.

Delete

This option allows the admin to delete the product from eBay Marketplace. Click on “Delete” action corresponding to each product listing if you want to remove it from the eBay.com.

Relist

The ‘Relist’ option allows the admin to relist the products that has expired or has been removed from the marketplace.

The admin is supposed to run the respective cron after the clicking on these action buttons in order to sync the changes with the marketplace.

View Error

The admin can view the error occurred in listing the product. For this, click on ‘View Error’ action.

3.6 Shipping Templates

The Magento store admin gets to create N number of shipping template from the back-end of Magento eBay Integration extension.

2.3.6.1 How to create New Shipping Templates?

In order to create new shipping templates, click on ‘Add New’ button.

Magento eBay Marketplace Integrator

You’ll be redirected to the shipping template creation page.

Select eBay Site: First, select the eBay site for which you are creating the shipping template.

Magento eBay Marketplace Integrator

Shipping Template Name: Enter a name for the shipping template.

Shipping Service Type: Select the shipping service type.

International Shipping Allowed: Switch on the button if you want to allow international shipping.

Excluded Location: Select the locations (if any) that you want to exclude from this shipping method.

Magento eBay Marketplace Integrator

Fill the below-mentioned fields for domestic shipping:

Domestic Shipping Service: Select the domestic shipping service from here.

Free Shipping Allowed: Select ‘Yes’ if you want to allow free shipping services.

Shipping Priority: Set the priority for the shipping methods. The options will be displayed in the front-end as per the priority set.

Shipping Cost: Enter the Shipping Cost to be charged.

Additional Cost: Specify the additional cost to be charged.

2.3.6.2 How to Edit/Delete Shipping Templates?

The admin can edit/delete the shipping template by entering the Edit or Delete button as highlighted in the image below:

Magento eBay Marketplace Integrator

3.7 Synchronization

The Magento to eBay integration allows easy synchronization between both the stores. All the synchronization jobs can be performed from this tab.

The synchronization tab of the Magento eBay integration module offers three synchronization option. That is Product, Order and Shipping synchronization.

Magento eBay Integration

2.3.7.1 How to sync the products on eBay Marketplace?

Following are the steps to synchronize the product list on eBay Marketplace –

Click on “Sync Product” button as shown below.

Magento eBay Marketplace Integrator

It would perform following actions –

It will add products in the marketplace with the respective product details.

2.3.7.2 How to Relist the product on the eBay Marketplace?

Click on “Relist Products” button as shown below.

Magento eBay Marketplace Integrator

This will relist the expired products in the marketplace. It will update the listing of the products whose relisting was initiated in the Product Listing tab.

2.3.7.3 How to Revise the product on the eBay Marketplace?

Click on the ‘Revise Product’ as shown below to revise the products on the marketplace. Any change in the product details, image, pricing etc can be synced by executing this cron offered by Magento eBay Integrator.

Magento eBay Marketplace Integrator

2.3.7.4 How to Remove a product on the eBay Marketplace?

Click on the ‘End Product’ as shown below in order to remove a products from the marketplace.The admin has to click on the ‘Delete’ button in the products listing tab before executing this cron eBay Magento Integrator.

Magento eBay Marketplace Integrator

2.3.7.5 How to Import the listing report from the eBay Marketplace?

By executing ‘Get Products Listing Report’, the admin can import the report of the product listing from the marketplace.The eBay status column will be filled when this action is executed Magento eBay Integrator.

Magento eBay Marketplace Integrator

2.3.7.6 How to sync Orders from the eBay Marketplace?

Click on “Sync Orders” button as shown below.

Magento eBay Marketplace Integrator

It would perform following actions –

It will sync the Orders and related details from eBay Marketplace to the Magento store.

It creates the orders in the Magento store as per the details of the order received from the Marketplace.

2.3.7.7 How to sync Order Status to the eBay Marketplace?

Click on “Update Order Status on eBay” button as shown below.

Magento eBay Marketplace Integrator

It would perform following actions –

  • The cron checks if there is any status update recorded by the Magento eBay integrator for any order.
  • The updates are then synchronized accordingly.
  • It updates the Status of Orders as per the configuration settings modification in “Order Settings” tab of the admin interface of Magento eBay Integration module.

2.3.7.8 How to sync Shipping Methods to eBay Marketplace?

Click on “Sync Shipping Methods” button shown below. It will sync all the shipping methods created in the Magento eBay Marketplace integration plugin to the eBay marketplace. This is a one time process.

Magento eBay Marketplace Integrator

4.0 Audit Log

This tab offers an overview of the all the task being performed in the back-end of the Magento eBay Integrator extension.

Magento eBay Marketplace Integrator

Magento eBay Integration Module Link: https://www.knowband.com/magento-etsy-marketplace-integration

Magento eBay Integration User Manual Link: https://www.knowband.com/blog/user-manual/magento-etsy-marketplace-integration/

Magento eBay Integration Demo Link: https://etsymage.knowband.com/index.php/admin/dashboard/index/key/d9473c0de5a9b24dec7fee927e01b8bc/

Magento eBay Integration Video Link: https://www.youtube.com/watch?v=mZYx65q0I6A

Joe Parker

We boast of the best in the industry plugins for eCommerce systems and has years of experience working with eCommerce websites. We provide best plugins for platforms like - Magento, Prestashop, OpenCart and Shopify . We also provide custom module development and customization services for the website and modules..

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