Login As Customer Archives - Knowband Blog

We often talk about modules like Mobile App Builder, Multi-vendor Marketplace, One Page Checkout, Abandoned Cart, Return Manager, Spin and Win, Exit Popup, and there are some more modules that are always in demand of our merchants.

But sometimes, when we go through PrestaShop forum, we stumble across many questions where merchants put forward their requirements which we can be fulfilled by the modules which aren’t popular or which they are not aware of.

In this write-up, I will be covering those useful but highly underrated modules that can be fruitful for the PrestaShop merchants.

1. Preferred Delivery Time

We get queries where merchants want such a module through which their customers can get the product delivered on the desired date. PrestaShop Preferred Delivery Time module is the one you need.

With the help of this module, you can allow customers to pick a desired date and time slot for their order delivery. So, if they want to gift someone something on a specific date or want to receive the order for themselves at a specific date and time, this module will help them do so.

From the back-end, you can adjust the time-slots, specify the non-delivery days and also allow customers to update the delivery date and time even after placing the order.

2. Advanced One Page Checkout

If you do not want your customers to go through multiple steps/pages before they complete their checkout, PrestaShop Advanced One Page Checkout is the module you should consider.

It makes your checkout process static which means shoppers do not need to load multiple pages. A responsive checkout popup is added to your website and customers can switch between fields without the URL getting changed.

You should definitely give it a try once.

3. Quick Login Popup

PrestaShop Quick Login Popup enhances the login/sign-up experience of your site visitors. When a visitor lands on your website, he/she does not need to go to the registration page separately in order to log in or create their account.

Clicking on the “Sign in” button will open a registration popup without the URL getting changed. The popup can also be closed immediately; users do not need to hit the back button. You can customize the popup display and also highlight your deals or specify the benefits indicating why a visitor should register on your website.

4. Store Locator and Pickup

PrestaShop Store Locator and Pickup module encourages the in-store pickup facility and allows your customers to self-pickup the items from your stores at a specific date and time slot. They can search the nearby stores and choose accordingly. Due to COVID-19 pandemic, many merchants have initiated the pick-up facility on their website.

From the back-end, you can add your stores, adjust the pick-up timings, notify stores via email as soon as a customer places the order and perform various other tasks.

5. Additional Order Forms/Field Manager

With the help of PrestaShop Additional Order Forms module, you can add additional fields on the checkout page without making any code changes. You can add a text field allowing customers to add a note related to the order, place a checkbox, and many other custom fields.

6. Custom Registration Fields

PrestaShop Custom Registration Fields module lets you customize or add additional fields to your registration page. You can enable validation on custom fields to display an error if the input is wrong and perform many other customizations.

7. Birthday Coupon

One of the best ways to call your customers back to your store to shop is by offering them a coupon code and there cannot be a better day to call them than their birthday.

With PrestaShop Birthday Coupon module, you can make your customers’ birthday special by providing them with an exclusive coupon code to shop. This not only helps you retain that customer but also improves customer loyalty.

Various customizations can be made from the back-end.

8. Page Maker

PrestaShop Page Maker module allows website owners to create and customize N number of web pages on their site without making any changes in the code file. You can display multiple blocks like Best Sellers, New Arrivals, Featured Products on the same page. It provides an SEO-friendly URL to the newly created web pages.

9. Advance Product Attribute

With the help of PrestaShop Advance Product Attribute module, website owners can add additional fields on the product page. You can place a checkbox option, comment box, warranty option and much more.

This allows you to improve the purchase experience of shoppers and also makes your product page user-friendly.

10. Login as Customer

PrestaShop Login as Customer module allows store admins to log in to the customer’s account without requiring a password to get insights if a customer reports any kind of problem. This helps you resolve customer issues in a matter of moment.

For any queries or assistance regarding the modules, kindly contact us at support@knowband.com

1.Introduction of Magento Login as Customer:

This Login as Customer Extension for Magento allows the store admin to access the customer account from the Magento store back-end. By using the Login as Customer module, the store admin can check any specific issue reported by the customer while site browsing or while placing the order.

Apart from this, Knowband’s Magento Login as Customer Module allows the store admin to test the website from user’s point of view. The Prestashop store merchant can optimize the account of users as per the requirement of the visitors.

1.1 Benefits of Magento Login as Customer Extension:

1. Log in as Customer by Knowband allows the store admin to edit the customer details without knowing the Customer Password.

2. With the help of this Magento Login as Customer, the admin can easily manage customer’s cart and orders details.

4. This Magento Login As Customer without Password extension enables the admin to login to a customer’s account with least effort.

5. It ensures customer retention by providing an effortless way to solve their problems.

6. The store owner or support team can log in directly from the customers and orders pages of the admin interface without searching their name.

7. By using Login as Client by Magento, the admin can easy to manage customer’s cart and orders.

8. Magento Login as Customer Module allows the Magento store admin to get an insight of the problem being faced by the customer by login into their account as the customer.

2.0 Installation

1.The folder structure of the Login as Customer module folder.

2. Copy all the folders into Magento root directory and clear the cash (if enabled).

3. You will be able to find the “Login as Customer” option inside the “System > Knowband Extensions > Login as Customer”.

4. You can now configure the Magento Login as Customer as per your requirements and check its working in the front end at following URL:

https://www.yourstore.com/loginascustomer/

3.0 Admin Panel

After installing Magento Login as Customer Extension in the Magento store, the store owner can make the changes without any hassles. There are following sections available to admin interface: –

1. General Settings

2. Listing

3.1 General Settings

The Module configuration tab of Magento Login as Customer module by Knowband offers the basic configuration options to the Store admin. These options are listed below:

1. Enable/disable the module
2. Show Navigation Bar
3. Show Login as Customer Button Admin Order
4. Show Login as Customer Button in Admin Customer

1. Enable/disable the module: Initially, this Login as Client extension is enabled. The store admin can enable this option and will be able to log in the website as any of the registered customers. This can be done with a button toggle as shown below.

2. Show Navigation Bar: In this tab of Magento Login as Customer Extension, the admin can enable the navigation bar in the Front End of the store. After enabling this module, the navigation bar shows the name of the customer with which the admin is logged in.

Feature at Admin Interface:

Feature at Website Front End:

3. Show Login as Customer Button in Admin Order: This Knowband Magento Login as Client Extension enables the admin to show login as a customer in admin order section, the admin gets an access to the entire account detail of the customer which includes the cart details and transaction history from the ‘manage order tab’.

Follow the steps mentioned below to use this feature:

1. First, you need to go to the Sales–>Order tab in the main menu of the admin interface.

2. The tab shows the entire list of the orders placed on your web store. You can use the filters to select a particular order.

3. The tab shows the entire list of the orders placed on your web store. You can use the filters to select a particular customer.

In this tab, the store admin can log in as that particular customer. On clicking the button Login as Customer, the admin is redirected to the front-end of the website.

4. Show Login as Customer Button in Admin Customer: Admin can enable the Login as Customer Button in the Customers detail section.

Steps to access customer account:

1. In order to access the customer account, Magento store admin needs to navigate to Customers–> Manage Customers.

2. On clicking the Manage Customers tab, the admin can see the information of all the registered customers. In order to access the account of any registered customer need to click on the EDIT option.

3. Now click on the Login as Customer button to access the Customer account.

3.2 Listing (Logged in Customer History):

The Magento 2 Login as Customer Module offers a detailed report of the logged in customer history. The admin can keep a track on the customer whose personal details were used to log into the website.

4.0 Website UI

4.1 My Account Page

Once the store admin log into the website as a customer, he gets the access to the entire account of the customer. Now the admin deal with every problem of the customer using the simple remote access by Magento Login as Customer Module.

Browsing the eCommerce website as a store user, admin can test the store functionalities in a much effective manner. Moreover, the Login as Customer by Magento helps you in optimizing the website and providing an improved customer experience.