Category: User Manual

PrestaShop Smart Admin Assistant – Complete User Guide

1.0 Introduction

Managing a PrestaShop store means working with data every day. Orders, stock levels, customer registrations, abandoned carts, revenue, coupon activity, the numbers keep coming. Running the same data checks every day means going through the same steps each time: open a report, set the filters, wait for the page, and do it all over again the next morning. It adds up to a lot of time spent on something that should take seconds. The Knowband PrestaShop Smart AI Admin Assistant removes that friction. It places an AI-powered chat interface directly inside your PrestaShop back office. Type a question in plain English, get an answer from your live store data in seconds, no SQL knowledge, no report navigation, no developer required.

This user manual covers every tab and setting so you can configure the module, connect your AI provider, and start querying your store data on day one. Compatible with PrestaShop 1.7.x through 9.x.

1.1 Who Is This Module For

The PrestaShop Smart Admin Assistant is built for:

  • Store owners who check the same figures every morning and want a faster way to do it.
  • Operations managers who need instant answers on orders, stock, and revenue without digging through reports.
  • Stores with multiple admin staff where different roles need different levels of data access.
  • Any merchant who wants AI-powered PrestaShop back office analytics without a developer on call.

2.0 Installation Guide

System Requirements

  • PrestaShop 1.7.x, 8.x, or 9.x
  • PHP 7.2 or higher
  • A working API key from OpenAI, Anthropic, or Google

Uploading and Installing the Module

Step 1: Log in to your PrestaShop back office, go to Modules, and open Module Manager.

Step 2: Find the “Upload a Module” button at the top right, select the ZIP file you downloaded from Knowband, and confirm. PrestaShop takes it from there.

Step 3: Once the upload finishes, an Install button appears. Click it. The module configuration screen opens on its own once installation is done.

Step 4: If nothing appears after install, type Smart Admin Assistant into the Module Manager search bar and hit Configure.

Common Installation Issues

Upload fails: Server upload size limit is too low. Ask your host to increase upload_max_filesize and post_max_size in the PHP settings to at least 32 MB.

Module not visible after install: Clear the PrestaShop cache under Advanced Parameters, then Performance, then search for the addon again.

Configuration page appears broken: Clear your browser cache and the PrestaShop theme cache under Design, then Theme and Logo, then Advanced Settings.

3.0 PrestaShop Smart AI Admin Assistant: Admin Panel Overview

The PrestaShop Smart AI Admin Assistant has eight tabs across the top of the configuration page:

  • Settings: Core preferences, SQL toggles, voice input, language, log retention, schema cache.
  • AI Provider: Connect OpenAI (ChatGPT), Anthropic Claude, or Google Gemini using your API key.
  • Widget Layout: Customise the chat widget appearance with a live preview that updates as you make changes.
  • Database Views: Choose which data categories the AI is allowed to query.
  • Access Control: Manage which admin profiles are permitted to open the assistant.
  • Predefined Chips: One-click question buttons for quick daily checks.
  • Query History: A running log of every query, showing the employee, how long it took, and whether it succeeded.
  • Sessions: Complete chat threads per employee.

Together, these tabs cover everything from PrestaShop Smart Store Analytics and reporting to data access control and session history.

4.0 Settings Tab

4.1 General Settings of the PrestaShop AI Dashboard Module

Enable Chatbot: Toggle the PrestaShop Smart AI Admin Assistant on or off. All settings are preserved when disabled; re-enabling them brings everything back instantly.

Enable Predefined Chips: Toggle the quick-click question buttons on or off inside the chat widget.

Chips Default State: Collapsed means the chips panel will be hidden when the widget first opens. Expanded means all chips will be visible as soon as the assistant loads.

Max Result Rows: The maximum number of rows the AI may return for any one query.

The range runs from 1 to 1000, with 100 as the default. Push it higher for detailed data pulls, keep it lower when you just need a quick figure.

Show SQL Query Toggle: When set to Yes, the assistant displays the exact SQL it generated beneath each answer. This is the core PrestaShop back office analytics transparency feature; admins see precisely how every answer was produced.

Allow SQL Edit and Re-run: When set to Yes, admins can edit the generated SQL directly in the chat and re-run it. Useful for adjusting a date range, threshold, or filter without typing a new question from scratch.

Voice Input: Enables the microphone icon in the chat input. Admins can speak questions instead of typing, using the browser’s Web Speech API. This voice input admin feature for PrestaShop works best in Chrome on a desktop.

4.2 Language Settings

Use Back-office Language: The assistant matches the language your PrestaShop admin panel is currently running in.

Use Custom Language: Choose a fixed response language which will not change based on the language the back office is set to. Useful when individual staff members work in a language different from the one in which the back office is configured.

4.3 Log and Cache Settings

Log Retention (days): Decides how many days of query history the module holds before deleting old entries. Default is 90 days. The cleanup runs on its own schedule without any manual database work.

These settings help the PrestaShop Smart Insights Module maintain accurate and up-to-date query records at all times.

Schema Cache TTL (minutes): The schema is the structure map of your database that the AI reads to build accurate queries. This setting controls how long the map is cached before the addon fetches a fresh copy.

Refresh Schema Now: Triggers an immediate schema refresh on demand. Run this after adding a new module, upgrading PrestaShop, or any change that alters the database structure.

Click Save Settings to apply all changes on this tab.

5.0 AI Provider Tab

The AI Provider tab is where you link the module to your preferred AI service. OpenAI (ChatGPT), Anthropic Claude, and Google Gemini are all supported. This multi-AI provider support means you are not locked into a single vendor. You supply your own API key, and the addon connects directly to your chosen provider.

5.1 Choosing Your Provider

Click the provider button, OpenAI (ChatGPT), Anthropic Claude, or Google Gemini, to select it. The settings below update to show fields for that provider.

5.2 How to Get Your API Key

OpenAI

  1. Go to platform.openai.com and sign in or create an account.
  2. Select API Keys from your profile menu. Hit Create new secret key, name it, and confirm. Copy the key right away since OpenAI only shows it once.


  3. Paste it into the OpenAI API Key field in the module. This connects the PrestaShop OpenAI back office integration directly to your account.

Anthropic Claude

  1. Go to console.anthropic.com and sign in or create an account.
  2. Click API Keys in the left sidebar.

  3. Click Create Key, give it a name, and copy the key shown.

  4. Paste it into the Claude API Key field. The PrestaShop Claude AI back office connection is established as soon as the key is saved.

Google Gemini

  1. Go to aistudio.google.com and sign in with a Google account.
  2. Click Get API key in the top left.

  3. Click Create API key, select a project, and copy the generated key.

  4. Paste the key into the Gemini API Key field in the addon. The PrestaShop Gemini Admin Module integration activates immediately after saving.

5.3 Selecting a Model

OpenAI models:

  • GPT-4o Mini (Fast and Cheap): A solid choice for everyday admin queries.
  • GPT-4o (Balanced): Handles more complex questions that involve multiple tables.
  • GPT-5.5 (Most Capable): The strongest option for detailed analytical work.

Anthropic Claude models:

  • Claude Haiku 4.5 (Fast and Cheap): Works well for straightforward daily checks.
  • Claude Sonnet 4.6 (Balanced): Sits between speed and depth for most use cases.
  • Claude Opus 4.7 (Most Capable): Use this when queries involve several joined tables or layered conditions.

Google Gemini models:

  • Gemini 3.5 Flash (Fast and Capable): The recommended pick for general store queries.
  • Gemini 3.1 Flash-Lite (Fastest and Cheapest): Best suited for stores where keeping API costs low is the priority.

5.4 Temperature Setting

This controls how strictly the AI sticks to factual output. At 0, responses are as precise as possible. At 1, there is more variation in how answers are phrased. For store data queries, 0.3 works well as a starting point. Drop to 0.0 if you need the most literal, consistent results.

Click Save Provider Settings to apply.

6.0 Widget Layout Tab

The Widget Layout tab controls how the chat window looks inside the back office. A live preview panel on the right updates in real time as you adjust each setting.

Position: Where the chat bubble sits on screen. Default is Bottom Right.

Chatbot Name: The label shown in the widget header. Default is Smart Admin Assistant.

Greeting Message: The opening line the assistant shows when the widget is opened. Default reads “Hello! Ask me anything about your store.”

Bubble Icon: A custom image for the floating chat button. Square PNG, 64×64 px, maximum 2 MB.

Chatbot Avatar: The image that appears beside bot messages inside the chat window. Square PNG, 48×48 px, maximum 2 MB.

Widget Width and Height (px): Controls the size of the chat panel. Default is 400 wide by 560 tall.

Colour Settings: Six individual controls for Header, Chat Bubble, User Message, Bot Message, Background, and Text colours. No CSS editing needed.

Click Save Layout to apply.

7.0 Database Views Tab

7.1 What Are Database Views

Database views in PrestaShop are pre-built MySQL structures that join and simplify relevant tables. The PrestaShop AI back office module works through these views rather than querying raw database tables directly, so the AI can give accurate answers without any risk of touching data it should not. Every view is read-only. The assistant can retrieve information but cannot change, remove, or add anything.

Turning off a view removes it from what the assistant can query. The MySQL view itself stays in the database unchanged, so switching it back on works immediately.

7.2 Available Database Views

  • Orders Overview: Order records including customer details, currency, status, and totals. Provides real-time order data for admins without any report generation.
  • Order Line Items: Individual product lines within each order, with quantities and prices.
  • Customers: Customer accounts with group membership, gender, and last visit date.
  • Products: Product data covering name, stock, price, category, and image information.
  • Specific Prices / Product Discounts: Price overrides set at the product level. Off by default.
  • Categories: Category names and the hierarchy they sit in.
  • Shopping Carts: Both active and abandoned carts, with customer and currency details.
  • Cart Rules / Coupons: Discount rules with usage data, free shipping flag, and conditions.
  • Stock Availability: Stock levels per product and combination with readable combination names. Powers PrestaShop stock insights AI queries about low and out-of-stock items.
  • Employees: Back-office user accounts and profile information.
  • Customer Addresses: Full address records with country, state, and linked customer names.
  • Carriers / Shipping Methods: Active delivery carriers. Off by default.
  • Manufacturers / Brands: Brand records with descriptions and product counts.
  • Product Combinations / Variants: Variant-level data, including stock, reference, and attribute names.
  • Product Attributes and Values: Attribute groups such as Colour and Size, with all associated values.

Click Save and Create Views to apply. The module builds the MySQL views for each domain you have switched on.

8.0 Access Control Tab

The Access Control tab controls which back-office users can see and open the PrestaShop Smart Admin Assistant.

Toggle: Enable role-based access by limiting the chatbot to particular employee profiles.

When on, a profile list appears. SuperAdmin always has access and is not listed. Tick the additional profiles: Logistician, Translator, and Salesman. Profiles left unticked cannot see the assistant. Leaving all profiles unticked with role-based access restricts the assistant to SuperAdmin only.

This employee access control feature for PrestaShop makes the PrestaShop Store Management AI capability available only to the staff roles that need it.

Click Save Access Settings to apply.

9.0 Predefined Chips Tab

Predefined chips are quick-click question buttons inside the chat widget. Clicking a chip sends the saved question to the AI instantly, no typing needed.

They are one of the most practical features for PrestaShop Smart Store Analytics, covering the most common store performance questions admins ask every day.

9.1 Default Chips in the PrestaShop Smart AI Admin Assistant

The module ships with ten predefined quick query chips that are active and ready to use from the first login:

  1. Orders Today: How many orders were placed today?
  2. Revenue (30d): What is the total revenue in the last 30 days?
  3. Cancelled Orders: How many orders were cancelled in the last 30 days?
  4. Abandoned Carts: How many abandoned carts are there in the last 30 days?
  5. Active Customers: How many active customers do we have?
  6. Out of Stock: Which active products are currently out of stock?
  7. Low Stock (less than 5): Which products have fewer than 5 units in stock?
  8. No SKU Products: How many products do not have a SKU reference?
  9. Free Shipping Coupons: Are there any active coupons that offer free shipping?
  10. New Customers (This Month): How many customers registered this month?

9.2 Adding a Custom Chip

Click Add Chip to open the edit panel.

Label: The short text that shows on the chip button itself. For example: Weekly Revenue.

Question: The full question that gets sent to the AI when someone clicks the chip. For example: What is the total revenue for the last 7 days?

Position: Sets where this chip sits in the list. Lower numbers come first.

Active: Yes, puts the chip in the widget. No hides it without removing the configuration.

Click Save Chip to confirm. Each existing chip has Edit and Delete buttons on its row for making changes or removing it entirely.

10.0 Query History Tab

The Query History tab keeps a log of every question submitted through the PrestaShop admin AI chatbot, functioning as a complete admin session history log for back-office data requests. Each row shows:

  • Date: When the question was asked
  • Employee: The admin account that sent it
  • Question: The full text of the query
  • Rows: The number of data rows the answer contained
  • Time (ms): How long the query took to run, in milliseconds
  • Provider: Which AI provider processed the query, displayed as a labelled badge
  • Status: Shown as a green badge for success or a red badge for an error
  • SQL: The generated SQL is available to view directly in the row

Use the status and date filters at the top of the tab to narrow the list. Export to CSV or Excel with the buttons above the table. Click Purge Old Logs to immediately delete entries older than the Log Retention setting.

11.0 Sessions Tab

The Sessions tab stores complete conversation threads per employee. Each session shows the employee name, start time, and message count. Click View to open the full conversation, questions, and responses displayed chronologically in a pop-up. Useful for auditing how the assistant is being used or picking up context from a previous session.

12.0 Analytics Dashboard

The Analytics Dashboard is also the core feature of the PrestaShop AI Admin Assistant, which is added in the version 1.0.1, giving store owners a single, live screen for revenue, orders, customers, and stock the moment they open their back office. Being as a PrestaShop AI Dashboard Module, it removes the need to dig through order lists or export spreadsheets from the default prestashop just to understand how the store is performing. Here, widgets are grouped into three categories:

Key Metrics: KPI cards covering revenue, order volume, and customer activity
Charts & Trends: visual breakdowns of how sales move over time and across categories
Lists & Tables: ranked views such as top-selling products and low-stock warnings

Each employee can decide which widgets show up on their own dashboard and arrange them however suits their work using the module configuration. You can change the setting from the dashboard settings in the Prestashop Analytics & Reporting Module, like which order states count toward revenue are configured so that numbers stay consistent across the whole team. Together, this makes the module one of the more complete options for PrestaShop AI Backend Analysis, combining reporting, forecasting, and inventory intelligence in one place.

12.1 Analytics Dashboard Settings

You’ll find these controls under Settings → Dashboard Settings. This is the central configuration screen for Knowband Smart AI Admin for PrestaShop, and every option here applies store-wide, across all employee accounts. Individual staff can still adjust their own widget selection and layout from the dashboard’s Customize panel, but the calculations behind the numbers are governed here. Use this section to define how revenue is calculated, which time frame the dashboard opens with by default, its visual theme, and whether it becomes your new back office landing page.

12.2 Dashboard Settings in Smart AI Admin

Revenue Order States

This setting determines which PrestaShop order states are counted as revenue throughout the dashboard, feeding every sales-related widget including Revenue, Orders, Average Order Value, Best Sellers, Top Customers, and Coupon Usage.

Default Period

Sets the time range the dashboard loads with by default. Choose from Last 7 Days, Last 30 Days, Last 3 Months, Last 6 Months, or Last 1 Year.

Colour Theme

Controls the visual styling of the dashboard. Available themes include Indigo (default), Ocean, Emerald, Rose, Dark, and Custom.

List Rows

Sets how many rows appear in each list- or table-based widget across the dashboard, including Best Sellers, Top Customers, Slow Movers, Reorder Suggestions, Churn Risk, Low Stock Alerts, Coupon Usage, and Brand Performance.

Churn Window

Defines the number of days a customer must be inactive before they appear in the Churn Risk widget, one of the module’s dedicated customer retention tools.

Low Stock Threshold

Sets the quantity at or below which a product is classed as “low stock” across the Low Stock, Low Stock Alerts, and Reorder Suggestions widgets. This threshold underpins the dashboard’s Stock Insights AI, the module’s dedicated engine for surfacing inventory risks before they become lost sales.

Replace Default Dashboard

Enable this option to have the Analytics Dashboard take over as your PrestaShop back office home page, opening automatically for every employee immediately after login. When disabled, PrestaShop’s native dashboard remains the default landing screen, and the Analytics Dashboard can still be opened separately from the admin menu whenever it’s needed. This is what makes the module function as a true PrestaShop AI Module Back Office replacement rather than a bolt-on report you have to remember to check.

Customising Your Dashboard

Every employee can rearrange their own dashboard independently, without affecting anyone else’s view.

Click Customise (the widget library icon) on the dashboard. Drag widgets to reorder them within their group (Key Metrics, Charts & Trends, or Lists & Tables). Close the panel to see your updated layout in place. If you’d rather start over, click Restore Default to reset the dashboard to its original configuration.

12.2 Key Metrics (17 widgets)

As a PrestaShop Admin Analytics AI toolkit, the Key Metrics group is where store owners get their fastest daily read on the business, before digging into charts or lists.

Revenue shows total order value for the chosen period and the order states defined in your dashboard settings, paired with a daily trend line and a percentage change against the prior period. This is the module’s built-in PrestaShop AI Sales Report Module output, always visible from the moment you log in.

Orders: Displays the number of orders placed within the selected period, along with a trend line and percentage change, giving you the volume side of the store’s order analytics at a glance.

Avg. Order Value: Calculated as total revenue divided by total orders, this metric gives store owners an immediate pulse check without opening a spreadsheet. If pricing or promotions shift customer spending, it shows up here first.

Items Sold: Total units sold across all orders in the selected period. Useful for tracking sales volume on its own terms, separate from revenue, particularly when running discounts or bundle offers.

Items per Order: Shows the average number of items per order, helping you understand whether customers are typically buying single items or shopping in bulk.

Discounts Given Totals the value of vouchers, cart rules, and reward discounts applied in the selected period, with a percentage change against the previous period so you can track how promotional activity is trending.

Taxes Collected: Reports total tax collected on orders during the selected period, useful when reconciling figures for accounting or compliance.

Shipping Revenue Totals the shipping fees collected from customers over the selected period, with a percentage change shown against the prior period.

Refunded Value Tracks the total value of orders marked as refunded within the selected period, giving visibility into returns and revenue lost to them.

New Customers: Counts customers who created an account during the selected period, pulled directly from registration data. This metric lets store owners see the real-time effect of acquisition campaigns without waiting on a manual export.

Repeat Customers: Counts customers who placed two or more orders within the selected period. This figure feeds directly into the module’s customer retention view, offering a quick read on loyalty without manually cross-checking order histories.

Returning Buyer Rate: The percentage of buyers in the period who ordered more than once, calculated as repeat customers divided by total unique purchasers. It’s a fast way to see whether retention efforts, from email campaigns to loyalty schemes, are actually turning first-time buyers into repeat business.

Total Customers shows the full customer count registered in the store to date, independent of the selected period. As a live snapshot, it always reflects the current total the moment the dashboard loads.

Active Products shows how many products are currently enabled and available for sale on the storefront, giving a quick read on active catalogue size when auditing inventory.

Out of Stock Flags enable products currently sitting at zero quantity, so stockouts are caught immediately rather than discovered after a customer tries to order.

Low Stock Counts enabled products at or below the low-stock threshold set in Analytics Dashboard Settings, acting as an early warning for reordering before a product actually runs out. This is one of the widgets that makes Stock Insights AI genuinely useful day to day, rather than just a static report.

Units in Stock totals the quantity held across every enabled product in the store, giving a single figure for overall stock volume. Best read alongside Low Stock and Out of Stock for a full inventory picture.

12.4 Charts & Trends (Includes 9 widgets)

Revenue Trend plots revenue over time as a line chart, shown daily for periods up to six months and monthly for a full year. It’s a visual companion to the store’s sales figures, making spikes, dips, and seasonal patterns easier to spot than in raw numbers alone.

Revenue Forecast looks at the last 90 days of trading and projects likely revenue for the next 30 days, based on recent momentum rather than the period currently selected. Powered by the same engine behind the module’s PrestaShop AI Backend Analysis, this helps store owners plan stock orders, cash flow, and marketing spend ahead of time, grounded in actual sales data rather than guesswork.

Orders Trend Charts order volume over time using the same daily-or-monthly logic as Revenue Trend, giving a volume-based counterpart to the revenue chart.

Payment Methods: Breaks down revenue by the payment option customers actually chose at checkout. If one method is quietly outperforming the rest, it’s worth understanding why; if another is barely used, that’s often a sign it needs more visibility or trust-building at checkout.

Sales by Country: A straightforward bar chart of revenue by shipping destination, and a genuinely useful one for spotting where a store’s real geographic strength lies, especially when weighing up new shipping zones or ad spend.

Order Status: Lists every active order state with its revenue and order count side by side, making it easy to see at a glance where orders currently stand, whether still processing, stuck pending, or already delivered.

Sales by Carrier Breaks revenue down by shipping carrier, so you can see which ones your customers actually choose. Worth reviewing periodically, especially when renegotiating rates or deciding whether a new carrier is worth adding.

Sales by Day of Week Groups total revenue by weekday across the whole selected period, not just the past week. Patterns often surface here that aren’t obvious day to day, such as a Thursday that consistently outsells the rest, useful when planning promotions or staffing.

Sales by Hour Shows exactly when customers are most likely to buy, which takes the guesswork out of timing flash sales, email sends, or live chat support.

12.4 Lists & Tables (8 widgets)

Best Sellers ranks products by units sold, showing reference, quantity, and revenue side by side. A quick way to see exactly which products are carrying the business.

Slow Movers Lists active products with the fewest sales in the selected period, helping store owners identify stock that needs a promotional push, a price adjustment, or removal from the catalogue.

Top Customers ranks customers by total revenue alongside order count, giving a clear view of who to prioritise for loyalty perks, personal outreach, or dedicated account management.

Churn Risk Flags high-value customers who haven’t ordered within the configured Churn Window, along with their lifetime value and last order date. This is the core of the module’s retention toolkit, helping store owners re-engage customers before they’re gone for good.

Low Stock Alerts: Lists every product at or below the configured stock threshold, or already out of stock, with reference and quantity, giving an early warning before a bestseller disappears from the shelf.

Reorder Suggestions: Calculates suggested reorder quantities for products sold in the last 30 days, based on current stock, average daily units sold, and remaining days of stock cover. Store owners can use this to restock the right amount, avoiding both overstocking and stockouts.

Coupon Usage shows every voucher redeemed during the selected period, along with number of uses and total discount value, making it easy to see which promotions are actually driving orders versus which ones are just cutting into margin.

Brand Performance Ranks manufacturers by revenue and units sold, rounding out the dashboard’s view of what’s actually driving the store, down to the brand level.

13.0 Frequently Asked Questions

Q: What is the PrestaShop Smart AI Admin Assistant, and how does it work?

The PrestaShop Smart AI Admin Assistant by Knowband lets store admins ask plain-language questions about their store data and receive instant answers. It connects to the live database through pre-built read-only MySQL views, sends the question to the chosen AI provider: OpenAI, Anthropic Claude, or Google Gemini, which generates and runs a SQL query and returns the result in natural language. It brings real-time data access to any back office user without requiring technical knowledge.

Q: Which AI providers does the PrestaShop Smart Admin Assistant support?

The module supports OpenAI (GPT-4o Mini, GPT-4o, GPT-5.5), Anthropic Claude (Haiku 4.5, Sonnet 4.6, Opus 4.7), and Google Gemini (Gemini 3.5 Flash, Gemini 3.1 Flash-Lite). You supply your own API key, and the module connects directly. No subscription to the module’s own AI service is needed. You pay only for actual API usage. All models integrate with the PrestaShop AI Sales Analytics Addon to deliver accurate, fast answers from your live store data.

Q: Can the PrestaShop Smart Admin Assistant modify or delete store data?

No. The assistant accesses the database through pre-built MySQL views, read-only by design. It cannot update, delete or insert any data through the chat interface. Every answer is a read-only retrieval from your live PrestaShop store. It is therefore a safe tool for back office automation without any risk of storing data.

Q: What can I ask the PrestaShop Admin AI Module?

You can ask natural language queries about orders, customers, revenue, stock levels, abandoned carts, discount coupons, product combinations, employee accounts, shipping carriers, brands, and categories. The experience is similar to asking ChatGPT, but every answer comes directly from your live store data. This covers order management, inventory tracking, and no SQL store reporting, all from the back office.

Q: How do predefined chips work in the PrestaShop Smart Admin Assistant?

Predefined chips are quick-click buttons inside the chat widget of the PrestaShop admin AI chatbot. Each chip sends a pre-saved question to the AI when tapped. The default set covers orders today, revenue, abandoned carts, low stock, out-of-stock products, active customers, new customers, cancelled orders, free shipping coupons, and products missing a SKU. Custom chips can be added, edited, or removed from the Predefined Chips tab. This is one of the most useful features of the PrestaShop AI Reporting Module for running daily store checks.

Q: What does the SQL visibility feature of the PrestaShop admin AI chatbot do?

When Show SQL Query Toggle is enabled, the assistant displays the SQL it generated beneath each answer. With Allow SQL Edit and Re-run also on, the admin can modify that SQL in the chat, adjusting a date, threshold, or filter, and re-run it immediately. It effectively turns the PrestaShop AI Sales Analytics Addon into a SQL-free reporting tool that any team member can work with directly. This is especially useful for PrestaShop AI backend analysis without requiring a developer.

Q: How does role-based access control work?

Open the Access Control tab and switch on Restrict the chatbot to specific employee profiles. SuperAdmin always has full access and does not appear in the list. From there, tick any additional profiles you want to include, such as Logistician, Salesman, or Translator. Any profile left unticked will not see the assistant in their back office.

Q: What is the schema cache, and when should I refresh it?

The schema cache in the PrestaShop Smart Insight Module holds a structural map of your database so the AI knows which tables and columns to use when building queries. It generates automatically during the first chat session and updates on the interval set in Schema Cache TTL (24 hours by default). After installing a new module, upgrading PrestaShop, or making any change that affects the database structure, use Refresh Schema Now to pull a fresh copy straight away.

Q: How can I get an API key to work with the PrestaShop Admin AI Module?

OpenAI: go to platform.openai.com, open API Keys from your profile menu and create a new key. Anthropic Claude: go to console.anthropic.com, open API Keys from the sidebar and create one. Google Gemini: go to aistudio.google.com, press Get API key and create one from there. After you have the key, copy it into the appropriate field in the AI Provider tab and save.

Q: Is the PrestaShop Smart Admin Assistant compatible with PrestaShop 9?

Yes. The module runs on PrestaShop 1.7.x through 9.x. The product page has the latest compatibility information.

Q: How does the PrestaShop AI Reporting Module help with sales reporting in PrestaShop?

PrestaShop AI sales report module lets the admin get the revenue, orders and conversion data through a simple chat interface instead of running reports manually. For teams looking for the best PrestaShop admin AI tool to replace dashboards, this module has daily reporting, stock checks and customer data all in one place. 

13.0 Conclusion

The Knowband PrestaShop Smart AI Admin Assistant brings AI-powered PrestaShop back office analytics to any store without requiring SQL knowledge, developer access, or third-party solutions. Ask in plain English, get answers from live store data, see the SQL behind every result, and configure the PrestaShop Admin Analytics AI Addon in minutes.

Predefined chips turn the daily store check into a one-minute task. Role-based access keeps the right data in front of the right staff. Query History keeps a complete audit trail of everything asked.

For support, custom requirements, or add-on development, contact the Knowband team directly.

Get the Knowband PrestaShop Smart Admin Assistant and start querying your store data from day one.

PrestaShop Product Import Export Scheduler Pro – Complete User Guide

1.0 Introduction

Managing eCommerce manually is one of the most time-consuming parts of running an online store. Updating prices means opening products one by one. Migrating to a new store means starting from scratch. Syncing a supplier feed means downloading a file, converting it, and running an import that may or may not work cleanly.

The PrestaShop Product Import Export Scheduler Pro by Knowband replaces all of that. It is a complete PrestaShop Bulk Product Import Export Module that handles every direction of catalog data transfer, products and categories, in and out, in CSV, XLSX, JSON, and XML, from inside your PrestaShop admin panel without any coding, desktop software, or developer involvement.

What makes this PrestaShop Import Export Module different from basic transfer tools is the automation layer. Transfers are saved as named profiles. Profiles run on a schedule. Scheduled runs push files to FTP or SFTP servers automatically, send completion emails, and clean up after themselves.

Compatible with PrestaShop 1.7.x through 9.x.

1.1 Who Is This Module For

The PrestaShop Catalog Manager is built for:

  • Store owners managing medium to large catalogs of 100 to 50,000 SKUs.
  • Agencies managing multiple client PrestaShop stores.
  • International stores running multilingual catalogs.
  • Businesses syncing product or pricing data from supplier feeds on a schedule.
  • Any merchant who has struggled with PrestaShop’s native importer and needs a reliable combination and multi-language support.

2.0 Installation Guide

2.1 System Requirements

Before installing the module, confirm your environment meets the following:

  • PrestaShop version 1.7.x or 8.x or 9.x.x
  • PHP 7.2 or higher
  • MySQL 5.6 or higher

2.2 Uploading and Installing the Module

Step 1 – Upload the module: From your PrestaShop admin panel, go to Modules, then Module Manager, and click “Upload a Module” in the top right. Select the ZIP file downloaded from Knowband and click Open. PrestaShop uploads and extracts the files automatically.

Step 2 – Install: Once uploaded, click Install when prompted. After installation, you are redirected to the module configuration page.

Step 3 – Locate if needed: If the module does not appear automatically, search for Bulk Data Manager in the Module Manager search bar and click Configure.

2.3 Common Installation Issues

Upload fails: Your server upload size limit is too low. Ask your hosting provider to increase upload_max_filesize and post_max_size in the PHP settings to at least 32 MB.

Module not visible after install: Clear your PrestaShop cache under Advanced Parameters, then Performance, then search for the module again in Module Manager.

The configuration page appears broken: Clear your browser cache and the PrestaShop theme cache under Design, then Theme and Logo, then Advanced Settings.

3.0 Admin Panel Overview

Once installed, the PrestaShop Product Import Export Scheduler Pro has four main tabs in the admin panel:

  • General Settings: Preferences, template files, limits and speed, scheduled cleanup.
  • Export Profile: Create and manage export profiles.
  • Import Profile: Create and manage import profiles.
  • Transfer Logs: Full history of every import and export run.

4.0 General Settings

The General Settings tab has four sub-sections accessible from the left sidebar: Preferences, Template Files, Limits and Speed, and Scheduled Cleanup.

4.1 Preferences

This is the first screen you see inside the module.

Module Enable/Disable: Toggle the module on or off. When disabled, all scheduled CRON import and export tasks are paused.

Maximum Visible Columns: Sets how many columns are displayed at once in the import mapping table. Use the arrows to scroll through the remaining columns. Accepted range is 1 to 20. Default is 6.Maximum Visible Rows: Sets how many sample data rows are shown in the import mapping preview. This is for visual verification only and does not limit how many rows are imported. Accepted range is 1 to 50. Default is 10.

Import Batch Size: Sets how many rows are processed per AJAX request during import. Lower values reduce timeout risk on shared hosting environments. The accepted range is 10 to 500. Default is 100. For VPS or dedicated servers, increase this to 300 or higher to speed up large imports.

Click Save Settings to apply changes.

4.2 Template Files

This section provides ready-to-fill sample template files for every supported entity and format combination.

Two entities are available: Products and Categories. Each entity has four format buttons: CSV, JSON, XML, and XLSX.

Click the relevant button to download the template for that entity and format. Each template includes every column the PrestaShop Import Export Module recognises and uses safe placeholder data. Download a template, fill it in with your real product data, and import it back. Your upload file must follow the column layout shown in these templates.

4.3 Limits and Speed

Max Records Per Download: Sets the maximum number of records exported per file. Increase only if your server memory allows. Accepted range is 100 to 50,000. Default is 5,000.

Max Upload Size (MB): Sets the maximum import file size in MB. This works alongside your server’s PHP upload limit; whichever is lower takes effect. Accepted range is 1 to 200 MB. The default is 50 MB.

Click Save Settings to apply.

4.4 Scheduled Cleanup

This section generates the three cron URLs used to automate transfers and manages the automatic file cleanup.

Keep Files For (Days): Import files older than this many days are deleted automatically by the cleanup CRON. Accepted range is 1 to 30. Default is 7 days.

Cleanup CRON URL: Add this URL to your server’s cron manager to delete old temporary import files automatically. Example: run daily at 2 AM.

Export Profiles CRON URL: Add this URL to your server’s cron manager to run every export profile flagged as CRON-enabled. Pick whatever frequency suits your store, for example, daily at 3 AM.

Import Profiles CRON URL: Add this URL to your server’s cron manager to run every FTP-source import profile flagged as CRON-enabled. Upload-source profiles are manual-only and are skipped automatically. Example: daily at 4 AM.

Each URL has a Copy button for one-click copying. Paste the copied URL directly into your server crontab or into PrestaShop’s built-in Scheduled Tasks module.

Click Save Settings to apply.

5.0 Export Profiles

The Export tab lists all saved export profiles and allows you to create new ones. Each profile is shown with its ID, name, entity type, format, CRON status, and date added. Profiles can be edited using the Edit button on each row.

Click Add Export Profile to begin. The export wizard runs through three steps: Transfer Settings, Choose Fields, and Generate File.

5.1 Step 1 – Transfer Settings

Profile Name: A unique label that identifies this profile in the Export listing. Example: Weekly product feed.

Output File Label: Used as the base name of the generated file. The file extension is added automatically. Use letters, digits, hyphens, and underscores only. Example: products-daily.

Data Type: Select the store data you want to download, Products or Categories.

File Format: Select CSV, XLSX, XML, or JSON. CSV and XLSX open directly in spreadsheet apps. XML and JSON suit system integrations.

Language(s): Select one or more store languages. Translated fields such as name and description will be exported for each selected language. Select All Languages to include every active language in the store.

Date Range (optional): Filter by creation date. Leave blank to export all records.

Record Order (optional): Controls the row sequence in the downloaded file. Leave on default to use database order.

Export product combinations (variants): When enabled, each product row is followed by a row for each combination. This adds the columns row_type, parent_reference, combination_reference, attributes, and impact_price. Enable this when you need a full product catalog, including all variants for re-import or migration.

Scheduled Run – Enable CRON: When on, the CRON URL configured in Settings will run this profile automatically and store the generated file under the Transfer Logs tab.

Export Destination – Send Generated File To:

  • File System: Saves the file locally. Admin downloads it from the Transfer Logs page.
  • FTP / SFTP: Pushes the file to a remote server after each run. A local copy is also kept for fallback download.

If FTP / SFTP is selected, the following fields appear:

Transfer Protocol: Choose FTP, FTPS, or SFTP. FTPS is recommended for production. FTP is plaintext. FTPS adds TLS over the legacy protocol.

FTP Server: The server address, for example, ftp.example.com.

FTP Port: Default is 21 for FTP, 990 for FTPS, and 22 for SFTP. The port auto-updates when the protocol changes.

FTP Username and FTP Password: Credentials for the remote server. The password is stored encrypted at rest.

Absolute Path to a Folder: The remote folder where the file is dropped. The folder must already exist and be writable.

Passive Mode: Recommended for FTP/FTPS so firewalls do not block transfers.

Click Test Connection to verify your credentials before saving.

Output Style: Choose the CSV delimiter, Universal comma, Windows/Excel semicolon, or Tab-separated.

List Glue: Separator used for multi-value fields such as Tags and All Category Names. Options are Pipe, Slash, or Comma.

If File System is selected, you just need to add the Sheet Lable.

Narrow By (optional filters):

  • Narrow by Category: Limit the export to products in selected categories only.
  • Narrow by Brand: Limit the export to products from selected brands only.
  • Narrow by Supplier: Limit the export to products from selected suppliers only.
  • Price Window: Include only products within a specified price range (excluding tax). Leave blank for no price filter.

Click Next Step to proceed to field selection.

5.2 Step 2 – Choose Fields

This screen shows every available product or category column as a checklist. Required fields marked with an asterisk cannot be deselected.

  • Click Select All to include every column.
  • Click Deselect All to clear all optional selections.
  • Click Reset to Defaults to restore the recommended default column set.
  • Drag rows to reorder the column sequence in the output file.

Available product fields include: ID, Reference, Name, Active, Product Type, Condition, Visibility, Available For Order, Show Price, Online Only, Available Date, Brand ID, Brand Name, Supplier ID, Supplier Name, Tags, Date Created, Short Description, Description, Weight, Width, Height, Depth, EAN-13, UPC, ISBN, MPN, Meta Title, Meta Description, URL Key, Cover Image URL, All Image URLs, Default Category ID, Default Category Name, All Category IDs, All Category Names, Price, Wholesale Price, Unit Price, Minimum Quantity, Low Stock Alert, Low Stock Threshold, Out of Stock Behaviour, and more.

Click Preview Data to see the first five rows of the export based on your current selection. Click Save Profile to save without downloading. Click Next Step to proceed to file generation.

5.3 Step 3 – Generate File

A Download Summary panel on the right confirms your settings: Data Type, File Format, File Label, and the number of Fields selected.

Click Build and Download to generate the export file immediately. The file is built and downloaded to your browser or pushed to the configured FTP/SFTP destination. The run is recorded in the Transfer Logs tab.

6.0 Import Profiles

The Import tab lists all saved import profiles. Each profile is shown with its ID, name, entity type, format, source type (Upload or FTP), CRON status, and date added.

Click Add Import Profile to begin. The import wizard runs through three steps: Source Settings, Map Columns, and Run Import.

6.1 Step 1 – Source Settings

Profile Name: A unique label that identifies this profile in the Import listing. Example: Daily product feed.

Data Type: Choose what type of data the source file contains: Products or Categories.

File Format: Select CSV, XLSX, JSON, or XML.

Output Style: Choose the CSV delimiter that matches the file being imported: Universal comma, Windows/Excel semicolon, or Tab-separated.

List Glue: Must match the glue used when the file was exported. This affects multi-value fields such as Tags, Categories, and Image URLs.

Language: Default language for rows that do not specify their language in a lang column (CSV/XLSX) or as a per-language tag (JSON/XML).

Import Options:

  • Update existing records when ID (or reference) matches: When checked, the module updates an existing product instead of creating a duplicate when a matching ID or reference is found in the file. This is the standard setting for all regular updates.
  • Force IDs from the file (use the same ID number): When checked, the module assigns the exact product ID from the file to the new record. Use only when migrating between stores where preserving the original ID is required.

Pick Source:

  • Upload File: One-time manual import, upload a file from your computer. Max upload size is 50 MB. Allowed formats: CSV, XLSX, JSON, XML.
  • FTP / SFTP: Pull the file from a remote server. This option is required for CRON-driven automated runs.

If FTP / SFTP is selected, the following fields appear:

Transfer Protocol: FTP, FTPS, or SFTP.

Server: The FTP server address.

Port: Default is 21 (FTP), 990 (FTPS), 22 (SFTP). Auto-updates when the protocol changes.

Username and Password: Credentials for the remote server. Password is stored encrypted at rest.

Remote File Path: Absolute path to the source file on the remote server. The file must exist at this exact path each time the cron fires. Example: /home/feed/products.xml.

Passive Mode: Recommended for FTP/FTPS so firewalls do not block transfers. Ignored for SFTP.

Click Test Connection to verify your FTP/SFTP credentials before saving.

Scheduling:

CRON: When on, the CRON URL in Settings fetches the file via FTP/SFTP and runs the import without manual intervention. CRON is only available for FTP source profiles.

Email Notification: When on, the admin email receives a one-line summary after each CRON run, the same template for success or failure.

Click Save Profile to save your settings, then click Next Step to proceed to column mapping.

If Upload File is selected, you just need to upload the file from your device.

6.2 Step 2 – Map Columns

This screen shows the column mapping interface.

The instruction at the top reads: Match each column from your file (top row) to the right PrestaShop field. Required fields are marked with an asterisk.

The module auto-matches columns wherever possible. A confirmation message at the top shows how many columns were auto-matched, for example: 47 of 47 columns auto-matched. Review the mapping below and adjust if needed.

Each column from your import file appears as a dropdown at the top of its column. The rows below show the actual data values from your file for visual verification. Use the search box to find a specific column by name. Navigate through all columns using the pagination arrows (for example, 1-6 / 47).

Assign each column header from your file to the correct PrestaShop field using the dropdown. Leave columns set to the auto-matched field if the mapping is correct. If a required field is not mapped, the module blocks the import and shows a warning before proceeding.

Click Save Profile to save the mapping. Click Next Step to proceed to the final step.

6.3 Step 3 – Run Import

The confirmation message reads: Mapping confirmed. Click below to start importing your data.

Click Save Profile to store the profile for future use without running the import now.

Click Start Import to begin. The import runs in batches as configured in General Settings. When complete, the Transfer Logs tab records the result, including total records, successful records, and any failed records with row-level error detail.

7.0 Transfer Logs

The Transfer Logs tab shows the full history of every import and export run through the PrestaShop Product Import Export Scheduler Pro. The tab heading in the module is Transfer History.

Each row in the log shows:

  • ID: The run identifier.
  • Type: Import or Export.
  • Entity: Products or Categories.
  • Format: CSV, XLSX, JSON, or XML.
  • Status: Completed, completed with failures, or failed. Partial runs show the record count as X / Y (Z failed) in red.
  • Records: Total records processed. For partial failures, the count shows how many succeeded and how many failed.
  • File: The filename of the generated or imported file. For export runs, the filename is a clickable link to re-download the file directly.
  • Date: The date and time the run completed.

Click Log on any row to view the full details of that run, including row-level error messages for any failed records. Fix only the affected rows in the source file and re-import those rows. The rest of the catalog remains untouched.

Additionally, exported files can be re-downloaded from the Transfer Logs section. In the File column, click the export file link to download it again. The files remain available for re-download until they are removed by the Scheduled Cleanup cron after the configured retention period.

8.0 Frequently Asked Questions

Question: What is the PrestaShop Product Import Export Scheduler Pro?

Answer: PrestaShop Bulk Product Import Export Module lets merchants import and export products and categories using CSV, XLSX, JSON, and XML files. It includes reusable profiles, column mapping with validation, FTP and SFTP file transfer, cron-based scheduling, email notifications, and transfer logs, all managed from the PrestaShop admin panel. Compatible with PrestaShop 1.7 through 9.x.

Question: How do I import products in PrestaShop using a CSV file?

Answer: Go to the Import tab and click Add Import Profile. Set the data type to Products, select CSV as the file format, upload your CSV file under Pick Source, and click Next Step. On the Map Columns screen, the module auto-matches columns where possible, reviews the mapping, adjusts if needed, and clicks Next Step. Click Start Import to run. Sample CSV templates are available from the Template Files section in General Settings.

Question: Can I import and export PrestaShop product combinations?

Answer: Yes. You can export the combination of the product variants by enabling Export Product Combinations (Variants) in the export profile Transfer Settings. Each product row is followed by one row per combination with attributes in a human-readable format. On re-import, the module creates missing attribute values and groups automatically. Full round-trip combination handling is supported, export from one store and import to another, cleanly.

Question: How do I automate PrestaShop product imports using cron jobs?

Answer: Create an import profile with FTP or SFTP as the source, enable CRON in the Scheduling section, and save the profile. Go to General Settings, then Scheduled Cleanup, and copy the Import Profiles CRON URL. Paste it into your server crontab or PrestaShop’s Scheduled Tasks module and set the interval. The profile runs automatically at every tick without any manual involvement.

Question: How do I migrate products from one PrestaShop store to another?

Answer: You can migrate a product from one prestashop store to another using the Knowband Prestashop Export/Import Scheduler Pro. Using import feature you can import all the prestashop product and categories in CSV, JSON, XML or XLSX format.

Question: What happens if an import fails or has errors?

Answer: The PrestaShop Catalog Manager does not fail silently. Every run creates a record in the Transfer Logs tab. Partial failures show the record count as X / Y with the number failed highlighted. Click the Log button on any row to see row-level error detail. Fix the affected rows in the source file and re-import only those rows. A completion email is sent for scheduled CRON runs, so the admin is notified without logging in.

Question: Is this compatible with the latest PrestaShop version?

Answer: Yes. The PrestaShop Product Import Export Scheduler Pro is compatible with PrestaShop 1.7. x through 9.x. Refer to the module product page for the latest compatibility information.

9.0 Conclusion

The PrestaShop Product Import Export Scheduler Pro by Knowband is a complete solution for catalog data management in PrestaShop. Four file formats, reusable profiles, FTP & SFTP with connection testing, full combination round-trip support, multi-language preservation, column mapping validation, row-level error logs, dated backup history, and automatic file cleanup, all from one PrestaShop Import Export Module, all from the admin panel, with no developer required.

For support, custom requirements, or PrestaShop addon development services, contact the Knowband team directly.

 

Get the PrestaShop Product Import Export Scheduler Pro and start running automated catalog transfers from day one.

OpenCart LLMs TXT Generator Extension- Complete User Guide

The OpenCart LLMs TXT Generator Plugin is a powerful extension designed to generate an llms.txt file for your store. This file contains well-structured information about the store catalogue, including products, categories, and CMS pages, making it easier for AI platforms to understand and access your content.

Today, customers increasingly rely on AI-powered platforms such as ChatGPT, Gemini, DeepSeek, Perplexity, and Claude to search for products and get recommendations. As AI-driven searches continue to grow, having your products recommended by these platforms can significantly improve your store’s visibility and reach.

To address this, Knowband has developed the OpenCart LLMs TXT Generator Plugin, which enables AI platforms to discover, understand, and recommend your products more effectively.

The llms.txt file generated by the Knowband OpenCart LLMs TXT Generator allows AI crawlers and AI answer engines to access store content in an organised and structured format. By placing this file on your server, your store becomes compatible with modern AI search engines and AI product recommendation models such as ChatGPT, DeepSeek, Gemini, Perplexity, and Claude.

Using this AI product recommendation extension for OpenCart improves AI product discovery, supports accurate AI-generated answers, and ensures that your store content is correctly identified and referenced when users search for product- or store-related information on AI-driven platforms.

1.0.0 Key Features of OpenCart LLMs TXT Generator Extension

Support for Advanced AI Model Bots

This OpenCart extension supports access for multiple advanced AI crawler bots used by modern AI answer engines and generative AI search platforms, including:

  • DeepSeekBot
  • GPTBot
  • Anthropic AI
  • PerplexityBot
  • Google-Extended

Supporting these AI bots ensures compatibility with AI product discovery and ChatGPT product recommendations.

AI Crawler Access Control

The Knowband OpenCart LLMs TXT Generator Extension allows administrators to control which AI crawlers can access store content via the llms.txt file.

Customisation of llms.txt File

The OpenCart LLMs TXT Generator Add-on by Knowband allows store admins to add additional content to the llms.txt file.
 Customisation options are available for:

  • Store descriptions
  • Product llms.txt entries
  • Category product llms.txt entries
  • CMS page llms.txt entries and more

Access Control for Content Pages

This feature allows admins to choose which content pages—such as product pages, category pages, and CMS pages—should be included in the llms.txt file.

This ensures AI engines generate accurate responses and access only the selected content.

Product Recommendation Compatibility

The OpenCart LLMs TXT Generator Add-on is built to support evolving AI search and AI product recommendation systems. By generating a structured llms.txt file with clear instructions, your store content remains aligned with next-generation AI answer engines like ChatGPT and other recommendation platforms.

Content Filtering

The Knowband OpenCart LLMs TXT File Generator allows store admins to filter and select specific products, categories, and CMS pages for inclusion in the llms.txt file.

This provides complete control over what data is made available for AI product discovery, AI crawler indexing, and generative AI search.

2.0.0 Installation Guide for Knowband Opencart LLMs TXT Generator Addon

Step 1: Purchase and download the Knowband OpenCart LLMs TXT Generator Extension. After purchase, you will receive the file kbllmstxtgenerator.zip.

Step 2: Unzip the downloaded file. Inside, you will find the admin, catalog, and ocmod folders.

Step 3: Upload the admin and catalog folders to your OpenCart root directory via FTP or cPanel. Then upload the OCMOD file from the ocmod folder through Admin → Extensions → Installer, and refresh modifications.

Step 4: Go to Extensions → Extensions, install the extension, click Edit/Configure, and complete the setup.

3.0.0 Backend/Admin Panel of Opencart Product Recommendation by ChatGPT Extension

3.1 General Settings

  1. Enable/Disable Extension:
    This option in the llms.txt file generator for AI is used to enable or disable the functionality of the Opencart LLMs.txt Generator Extension.
  2. Store Name:
    Store admins enter their store name in this field. This Opencart LLMs.TXT Generator Extension also supports the languages that are added in the store.
  3. Store Description:
    This field is used to add the store description to the llms.txt file generated by the Extension. Furthermore, it helps to describe the store and its catalogue based on the provided content.
  4. Product Batch Size:
    This field in the Opencart LLMs txt File Generator Addon allows you to define how many products are processed per batch during cron execution. By default, 30 products are processed in one batch.
  5. Category Batch Size:
     This field of category batch size allows the cron to process a specified number of categories per batch.
  6. CMS Batch Size:
    This field allows the cron to process CMS pages per batch. By default, 5 CMS pages are processed in one batch during cron execution in the Extension.
  7. Cron Execution (Batch Processing): This cron job in the Opencart LLMs TXT generator runs in batches. Each execution processes one batch only, for products, categories and CMS pages. After updating settings like general settings, content filtering and customisation of files, running the cron is necessary to reflect any changes.

3.2 Crawlers Setting

This crawler setting in Opencart LLMS TXT Generator allows the store owners to manage the AI model’s bots like GPTbot, Google Extended Gemini Bot, DeepSeek and many more

GPTBot: AI Crawler of OpenAI ChatGPT, collects the data to train the ChatGPT AI Models. You can allow or disallow this using the 

DeepseekBot: AI crawler bot of deepseek which gathers public web data of the store to train and refine DeepSeek’s large language models

Google-Extended: This Google’s AI-specific crawler (separate from Googlebot) allows the collection of content specifically for training Google’s AI models (like Gemini),

PerplexityBot: This web crawler of perplexity AI is used to fetch up-to-date web content to generate cited answers and summaries

Anthropic-AI: This web crawler of Anthropic is used to collect public web data to train and improve Claude AI models. You can enable or disallow all the AI Crawler bots. 

3.3 Content Filtering

The Content Filtering functionality enables store administrators to decide exactly which store data is included in the generated llms.txt file. This gives you full control over the information shared with AI crawlers and answer engines, ensuring that only meaningful and approved content is exposed while private or irrelevant data remains excluded.

1. Shop Context

The Shop Context setting is designed for OpenCart installations with multiple stores. It allows administrators to select a specific store and generate a dedicated llms.txt file for that shop. Each store can have its own configuration, ensuring accurate and store-specific content generation.

 

2. Product Details

The Product Details filter determines which products appear in the llms.txt file. Store owners may include all products or restrict the selection based on business needs. Options include adding only active products, featured items, or manually selected products, while excluding others from being shared.

3. Category Details

The Category Details filter helps manage category-level content. Administrators can choose which categories should be included, allowing inactive or unnecessary categories to be excluded. This keeps the file well-structured and focused on relevant store data.

4. CMS Pages

The CMS Pages filtering option allows you to control which CMS pages are included in the CMS llms.txt file. This is useful for preventing internal, draft, or temporary pages from being shared, while still making essential pages such as policies and informational content available to AI platforms.

 

3.4 Customization

The Customization features of the OpenCart LLMs.txt Generator allow store owners to add additional context to the generated llms.txt files. These options help enhance product, category, and CMS information with helpful notes, improving how AI crawlers interpret your store content.

 

1. File Boundaries Customisation

The File Boundaries option allows you to insert custom text at the beginning and end of the llms.txt file. This can be used to add general instructions, notes, or explanations without altering the core store data, helping crawlers understand the file structure more clearly.

2. Store Description

The Store Description customisation lets you add content before and after the store description section in the llms.txt file. This helps define your store’s purpose, key offerings, or any special instructions, making it easier for AI-driven platforms to generate accurate responses related to your business.

3. Category Section Customisation

With Category Section Customisation, store owners can add explanatory text before and after the categories section. This is useful for clarifying category organization, naming patterns, or relationships, allowing crawlers to interpret category data more accurately.

4. Product Section Customisation

The Product Section Customisation feature allows you to include additional notes before and after the product details section. These notes can provide general product-related guidelines or context without modifying the actual product information, improving AI understanding and recommendations.

 

5. CMS Pages Section Customisation

The CMS Pages Section Customisation option enables administrators to add contextual notes around the CMS pages section. Since CMS pages often contain key information such as policies, FAQs, and shipping details, this added context helps AI systems better interpret non-product content.

 

Pro Tip:
 Maintain strong SEO practices across your product, category, and CMS pages to improve visibility on AI-powered search platforms. As AI technology advances, your store should evolve with it—use this extension to ensure AI models can accurately understand and recommend your business.

 

 

 

 

PrestaShop LLMs TXT Generator Addon: User Manual

The PrestaShop LLMs TXT Generator is a must-have plugin designed to generate the llms.txt file for your store. This file contains structured information related to the store catalogue, including products, categories, and CMS pages.

Nowadays, you see customers first ask the query on AI platforms like ChatGPT, Gemini, and many more. People have become dependent on the AI even for the smallest things. So what if ChatGPT starts recommending your products to customers? Is it amazing, right? Therefore, Knowband has designed this Prestashop LLMs TXT Generator, which helps the AI platforms to recommend your products.

The generated llms.txt file from the Knowband Prestashop llms.txt generators helps AI crawlers and AI answer engines to access store content in an organised manner. By placing this llms.txt file on the server, the store expands with modern AI search and product recommendation AI Models such as ChatGPT, DeepSeek, Gemini, Perplexity, and Claude.

Using this AI product recommendation module for PrestaShop helps improve AI product discovery, supports accurate AI-generated responses, and ensures that store content can be correctly identified and referenced when users search for product- or store-related information on AI-driven search platforms.

1.0.0 Highlighted Key Features of Prestashop LLMs TXT Generator Addon

Support for Advanced AI Model Bots

This PrestaShop module supports access for multiple advanced AI crawler bots used by modern AI answer engines and generative AI search platforms. 

These supported bots include:

  • DeepSeekBot
  • GPTBot
  • Anthropic AI
  • PerplexityBot
  • Google-Extended

Supporting these AI bots helps ensure compatibility with AI product discovery and ChatGPT product recommendations to customers.

AI Crawler Access Control

The Knowband PrestaShop LLMs TXT Generator module allows administrators to manage which AI crawlers can access store content through the llms.txt file.

Customisation of llms.TXT files

The PrestaShop LLMs TXT file generator by Knowband allows admins to add additional content to the llms.txt file.

Customisation options are available in PrestaShop LLMs TXT file generator Addon for store descriptions, products llms.txt files, category product llms.txt files, CMS llms.txt files and many more.

Access Control for Content Pages

This Knowband PrestaShop LLMs TXT Generator for AI search engines allows admins to select which content pages should be included in the llms.txt file, such as product pages, category pages and CMS pages.

This feature in LLMs TXT Generator for prestashop ensures that AI engines answer accurately and do not disclose any other content except the selected one. 

Product Recommendations Compatibility

The PrestaShop LLMs TXT Generator  Addon is designed to develop evolving AI search and AI product recommendations of the ecommerce stores. By creating a structured llms.txt file with additional content and instructions, your content remains synchronised with next-generation AI answer engines like ChatGPT and recommendation platforms.

Content Filtering

The Knowband PrestaShop LLMs TXT File Generator for products allows store admins to filter and select specific products, categories, and CMS pages in the llms.txt file.

This content filtering feature provides full control over which data you can allow to access for Prestashop AI product discovery, AI crawler indexing, and generative AI search by ChatGPT.

2.0.0 Installation Guide for Knowband PrestaShop LLMs TXT Generator Module

Step 1: Purchase and download the Knowband Prestashop LLMs TXT Generator Module.

After the completion of the purchase, you’ll receive the  kbllmstxtgenerator.zip file. 

Step 2: Click on Module on your prestashop back office left menu, go to module manager, then you will see the click option. Click on the Upload.

Step 3: Upload and Install the Module. After the complete installation, you have to click on the configuration, and then you will be directed to the configuration page.

Step 4: Now you are ready to configure the LLMs.TXT module.

3.0.0 Backend/Admin Panel of Prestashop Product Recommendation by ChatGPT Module

3.1 General Settings

  1. Enable/Disable Module:
    This option in the llms.txt file generator for AI is used to enable or disable the functionality of the PrestaShop LLMs.txt Generator module.
  2. Store Name:
    Store admins enter their store name in this field. This Prestashop LLMs.TXT Generator module also supports the languages that are added in the store.
  3. Store Description:
    This field is used to add the store description to the llms.txt file generated by the module. Furthermore, it helps to describe the store and its catalogue based on the provided content.
  4. Product Batch Size:
    This field in the Prestashop LLMs txt File Generator Addon allows you to define how many products are processed per batch during cron execution. By default, 30 products are processed in one batch.
  5. Category Batch Size:
     This field of category batch size allows the cron to process a specified number of categories per batch.
  6. CMS Batch Size:
    This field allows the cron to process CMS pages per batch. By default, 5 CMS pages are processed in one batch during cron execution in the module.
  7. Cron Execution (Batch Processing): This cron job in Prestashop LLMs TXT generator runs in batches. Each execution processes one batch only, for products, categories and CMS pages. After updating settings like general settings, content filtering and customisation of files, running the cron is necessary to reflect any changes.

3.2 Crawlers Setting

This crawler setting in Prestashop LLMS TXT Generator allows the store owners to manage the AI model’s bots like GPTbot, Google Extended Gemini Bot, DeepSeek and many more

GPTBot: AI Crawler of OpenAI ChatGPT, collects the data to train the ChatGPT AI Models. You can allow or disallow this using the 

DeepseekBot: AI crawler bot of deepseek which gathers public web data of the store to train and refine DeepSeek’s large language models

Google-Extended: This Google’s AI-specific crawler (separate from Googlebot) allows the collection of content specifically for training Google’s AI models (like Gemini),

PerplexityBot: This web crawler of perplexity AI is used to fetch up-to-date web content to generate cited answers and summaries

Anthropic-AI: Lastly, this web crawler of Anthropic is used to collect public web data to train and improve Claude AI models. You can enable or disallow all the AI Crawler bots. 

3.3 Content Filtering in Prestashop LLMs.txt Generator for AI Tools

The Content Filtering feature allows store admins to control which store content is included in the generated llms.txt file. Furthermore, this helps ensure that only relevant and intended information is processed and shared, while unnecessary or sensitive content can not be exposed.

1. Shop Context

This option in the Prestashop LLM.txt Generator allows you to select the specific shop when you have multiple stores.

If your prestashop store includes multiple shops, you can generate the llms.txt file for a single shop or apply the settings individually to each shop. LLMs TXT files will be generated for each store separately.

2. Product Details

The Product Details content filtering option allows you to control which products are included.

Moreover, store owners can select all products or select specific products for the llms.txt files for the product.

If you want to limit the llms.txt file to featured products, active products, or selected products, while excluding extra items

3. Category Details

The Category content filtering options allow you to manage category-level items.

This furthermore helps maintain a clean and organised structure by including only relevant categories and excluding the inactive ones.

4. CMS Pages

The CMS Pages option allows you to control which CMS content should be included in cms llms.txt file. Furthermore, you can select the pages depending on your needs to avoid the exposure of other CMS pages.

Hence, this feature of Prestashop LLMs.TXT Generator is useful for excluding internal or temporary CMS pages of your store while keeping essential store information available.

4.0 Customisation of Prestashop llms.txt Generator Addon

Customization

The customisation options in the PrestaShop LLMs TXT Generator allow you to add additional content in the llms.txt files. These options help the store add category, product, and CMS data with internal notes or information so it can be clearly understood by crawler bots.

4.0.1 File Boundaries Customisations

The File Boundaries feature allows you to add custom text at specific locations, like top and bottom, in the llms.txt file. Moreover, this makes it possible to include additional notes or instructions without modifying core store data. This gives a clear idea to the bots to understand the structure of the file.

These fields are commonly used to add general instructions or notes that should be read first or last by crawlers and answer engines.

4.0.2 Store Description

Short description customisation in LLMs TXT Generator for PrestaShop allows you to customise text that shows before and after the store description in the llms.txt file.

By adding contextual information around the store description, merchants can clearly define the store’s descriptions, main catalogue, or special instructions. Furthermore, this helps generative search platforms and search engines to better understand the store when generating responses for customers.

4.0.3 Category Section Customisation

Additionally, store owners can add extra content or text before and after the categories section of the llms.txt file.

Furthermore, this is useful for explaining category structure, naming conventions, or relationships between categories. Also, clear category context improves product discovery and helps crawlers correctly interpret category-level data when indexing your PrestaShop store.

4.0.4 Product Section Customisation

The product section customisation of files allows you to insert text before and after the product details sections.

Furthermore, this can be used to add product-related content or guidelines without changing the actual product information. These additional notes allow the AI models to understand the content easily and improve the recommendations.

4.0.5 CMS Pages Section Customisation

CMS Pages section customization the store owners to add additional notes before and after the CMS Pages section in the llms.txt file.

CMS pages often contain important information such as store policies, shipping details, and FAQs. Furthermore, adding contextual text around this section helps crawlers and answer engines better understand non-product content and supports overall search engine optimisation.

Finally, as AI is evolving, your store should too. Install it on your store, and let AI models recommend to you.

Pro Tip: Keep the SEO of your product pages, category pages, and CMS pages strong to maximise visibility and performance across AI-driven search platforms.

 

5.0.0 Complete Tutorial of PrestaShop LLMs.txt Generator by Knowband

This complete tutorial of the PrestaShop LLMs.txt Generator module by Knowband covers all major functionalities, including general settings, cron setup, LLMs.txt file generation for catalog pages, content filtering, and file customisation. If you face any issue, kindly contact at support@knowband.com or via knowband tickets.

Opencart AI Chatbot Extension – Complete User Guide

1.0.0 Introduction

Introducing the OpenCart AI Chatbot Module by Knowband, which is designed to meet these expectations by providing a smart, professional, AI virtual chatbot for your opencart store.

By using advanced OpenAI technology, this ai chatbot gives natural, human-like responses in real time. Furthermore, it helps customers search for products, check prices and stock, understand store policies, and track orders, without human intervention.

With easy setup and powerful features, this AI assistant by Knowband improves customer satisfaction, reduces support workload, and boosts conversions. 

2.0.0 Key Features of OpenCart AI Chatbot Using ChatGPT

1. Real-Time Intelligent Responses Firstly, the AI Chatbot instantly answers customer queries related to product prices, stock availability, categories, and comparisons by fetching live store data.

2. Multi-Language & Multi-Currency Support The chatbot automatically detects the store’s languages and currencies and responds accordingly, making it perfect for international Opencart stores.

3. Powered by ChatGPT Technology Using the latest OpenAI GPT models, the opencart chat extension provides accurate, context-aware, and like-human responses.  Moreover, admins can choose different AI models like GPT 5, GPT 4o & GPT 4o mini based on performance needs.

4. Vector Search Integration Vector search integration with Qdrant allows the chat plugin for opencart to perform semantic searches based on keywords and their meaning. Moreover, this enables intelligent product recommendations, providing customers with results that match the true intent of their queries.

5. Smart Product Search Furthermore, customers can search products, browse categories, and compare items directly within the chatbot interface.

6. Automatic Order Information Retrieval Logged-in customers can retrieve order details such as order ID, products, prices, and order status directly using opencart live chatbot Extension.

7. Real-Time Order Status & Tracking Customers can easily track their orders and shipment status by entering their order ID in the live chatbot plugin for opencart.

8. Fully Customizable Chat Interface Interestingly, store owners can customise chatbot colours, chat window design, icons, buttons, and text styles to match their brand theme using Opencart Live chat Plugin.

3.0.0 Installation Guide for OpenCart AI Chatbot Extension

Step 1: After purchasing the extension, download the ZIP file from your Knowband account. Step2: Unzip the folder and copy the files to the upload folder and move the admin and catalog files.

  Step 3: Log in to the OpenCart Admin Panel and navigate to Extensions → Installer. Upload the downloaded ocmod file.

Step 4: Go to Extensions –> Modifications and click “Refresh”. Then navigate to Extensions -> Extensions -> Modules and install the opencart online chatbot Extension.

Step 5: Click on Edit to access the configuration page.

4. 0.0 Admin Interface Overview

The OpenCart Chatbot Using OpenAI is designed to be simple and user-friendly. The admin panel includes sections for General Settings, AI Configuration, and UI Customisation.

4.1.0 General Configuration of Opencart AI Chatbot Extension

Enable Chatbot: Store owners can enable or disable the module as per their need.

OpenAI API Key Enter your OpenAI API key to create a connection between the chatbot and OpenAI. This key is mandatory for the functioning of the Opencart AI Chatbot.

For security reasons, the API key should be kept confidential and must not be shared with anyone.

AI Model Selection Choose the AI model that will be used to generate opencart AI chatbot ChatGPT extension responses based on your store’s requirements:

  • GPT-4o: Suitable for handling complex queries, providing accurate responses, and maintaining better context during longer conversations.
  • GPT-4o Mini : Designed for faster response times and reduced API usage, ideal for basic customer interactions.
  • GPT-5: Offers enhanced processing capabilities and improved response quality for advanced use cases.

Temperature This setting controls the randomness of opencart chatbot software responses. Moreover, lower values generate more predictable and factual replies, while higher values allow more variation in responses. It is recommended to use a moderate value for customer support scenarios.

Max Results You can define the maximum number of product results displayed when customers asks product related queries. This feature on opencart live chatbot extension turns limiting results, helps maintain clarity and prevents overloading the chat interface.

Conversation History In this feature, Opencart modern chat assistant remembers the last conversation history and answers according to that.

Debug Mode: Enable this option to generate system logs that assist in diagnosing issues related to chatbot behavior, API connectivity, or data retrieval.

Enable Vector Search You can activate semantic search functionality, enabling the Opencart AI Chatbot Using OpenAI to better understand user intent and return more relevant responses beyond keyword-based matching. Qdrant URL Enter the endpoint URL of the Qdrant vector database server used to store and retrieve vector data for semantic search operations. We have covered the steps in section 7.0.0.

Qdrant API Key Provide the API key required to authenticate access to the Qdrant server. Furthermore, this ensures secure communication between the chatbot and the vector database.

4.2.0 Chatbot UI Customisation of  Knowband Opencart AI Chatbot Plugin

The module allows complete customisation of the chatbot interface, helping store owners match the chatbot’s appearance with their store’s branding and design. Chatbot Logo Upload First, this option allows you to upload a custom logo for the OpenCart ChatGPT AI Chatbot. The logo represents your brand inside the chat window and helps maintain visual consistency across your store. Supported file formats include JPG, PNG, GIF, and WEBP.

Chat Background Color Next, using this setting, you can define the background color of the chat area where conversations appear. This helps improve readability and ensures the chat interface aligns with your store’s overall design.

System Message Color Additionally, this option enables you to customize the background color of messages sent by the OpenCart Live AI ChatBot Extension. A distinct system message color helps customers easily differentiate between chatbot responses and their own messages.

User Message Color In addition, this setting in the OpenCart AI Chatbot Software Plugin allows you to change the background color of customer messages in the chat window. As a result, conversations become clearer and easier to follow.

Chat Popup Background Color Moreover, this option lets you customize the background color of the entire chat popup window. This ensures that the AI Chatbot for OpenCart blends smoothly with your store’s theme and layout.

Chat Button Color Furthermore, this setting controls the color of the OpenCart AI Chatbot Extension launch button and action buttons. A visually appealing and contrasting button color can improve visibility and encourage customers to start a conversation.

Chat Text Color Likewise, this option allows you to set the text color for both chatbot responses and user messages. Choosing a clear and readable text color enhances accessibility and user comfort.

In summary, these customisation options ensure that the Best AI Assistant for OpenCart integrates seamlessly with your store design while delivering a modern, visually appealing, and user-friendly chatbot experience.

Language Selection (English, French) This setting allows you to select the language in which the chatbot interface will be displayed. The chatbot can be configured separately for each available language, such as English and French, ensuring localized communication for different customer groups.   Chatbot Title Enter the title that will be displayed at the top of the OpenCart ChatGPT-powered Chatbot popup window. This title helps users identify the chatbot’s purpose, such as AI Product Assistant, and can be customized for each language.

Welcome Message Lastly, set the initial message shown to customers when the OpenCart Chatbot Using OpenAI (ChatGPT) LLM opens. This message is used to greet users and guide them on how to interact with the chatbot, such as asking about products, orders, or store policies.

5.0.0 Frontend View of Opencart AI Chatbot Extension

On the frontend, the chatbot appears as an interactive chat widget that assists customers in real time.

Frontend Capabilities of Opencart AI Chatbot Plugin Includes:

Product Search and Browsing Customers can search for products and browse categories directly through the chatbot. Additionally, this AI chatbot conversation retrieves relevant products based on customer input and displays matching results in real time, making product discovery faster and easier.

Keyword- and Meaning-Based Queries The ChatGPT AI chatbot supports both keyword-based and semantic (meaning-based) queries. Furthermore, with Qdrant integration enabled, the chatbot understands the intent behind customer questions and returns more accurate and relevant results, even when exact keywords are not used.

Product Details In addition, customers can request detailed product information such as price, stock availability, and product descriptions without navigating away from the current page, using AI chatbot assistance.

Order Details and Order History For logged-in users, the chatbot provides access to complete order information, including previous orders, purchased products, prices, and current order status, directly within the AI chatbot interface.

Shipment Tracking and Order Status Moreover, the ChatGPT chatbot allows customers to check shipment details and track the current status of their orders by simply providing the required order information.

General Store Queries Lastly, the Live AI ChatBot responds to common store-related questions such as store policies, delivery information, payment methods, and other general inquiries, ensuring continuous customer support.

6.0.0 How to Generate OpenAI API Key

To enable the functioning of the AI Chatbot Software by Knowband, you need an OpenAI API key. Follow these steps: Step 1: Log in to your OpenAI account Use your registered email and password to access the OpenAI platform.   Step 2: Navigate to Profile → View API Keys This section lists all your existing API keys. Step 3: Click “Create New Secret Key” Generate a new API key specifically for your chatbot integration. Step 4: Copy the API Key and store it securely The key provides access to your OpenAI account, so it should not be shared publicly.

Step 5: Paste the key into the module Now, in your OpenCart admin panel, open the AI chatbot module settings and enter the key in the API Key field under General Configuration → OpenAI API Key.

7.0.0 How to Generate Qdrant API Key and Endpoint URL for Opencart AI Chatbot

If you are using vector search with Qdrant for semantic queries in Knowband’s Opencart Best AI Assistant, follow these steps:

Step 1: Sign in to your Qdrant account Access your Qdrant cloud or self-hosted instance.

Step 2: Create a new API Key Navigate to the clusters, create a cluster, and generate keys for your chatbot integration.

Step 3: Copy the API Key and Endpoint URL The Endpoint URL points to your Qdrant server, and the API Key authorises access to the vector database. Step 4: Enter the details in the module In your OpenCart admin panel, go to General Configuration → Qdrant URL and paste the endpoint URL. Then enter the API Key in the Qdrant API Key field. Note: Moreover, using Qdrant vector search allows the chatbot to perform semantic searches, providing context-aware and accurate product recommendations based on customer queries.

9. 0.0 Summary

The OpenCart AI Chatbot Extension by OpenAI ChatGPT enhances customer support by offering instant, intelligent, and personalised assistance. Furthermore, it automates repetitive tasks, improves engagement, and helps store owners deliver faster and smarter customer experiences 24/7. Hence, this AI chatbot helps OpenCart merchants stay competitive while providing a modern, reliable, and efficient shopping experience.

Admin Demo Link: https://opencartdemo.knowband.com/3.0/aichatbot/admin

Frontend Demo Link: https://opencartdemo.knowband.com/3.0/aichatbot/

10.0.0 Tutorials

This section contains step-by-step tutorials to help you install, configure, and use the module features effectively.

 

Prestashop AI Powered Chatbot Addon – Complete User Guide

In today’s fast-moving world of e-commerce, customers expect quick answers and smooth experiences from the store. Even for the smallest and simplest questions, people rely on intelligent systems that respond instantly and accurately. We wanted to develop something that incorporates advanced technologies, but you can use it without needing any Prior Knowledge. So, the PrestaShop AI-Powered ChatBot Module gives your store exactly that: a smart, always-available virtual AI assistant that can guide your customers at any time of the day.

Powered by advanced OpenAI technology, this chatbot delivers natural, human-like responses in real time. Moreover, PrestaShop Chatbot Using OpenAI ChatGPT helps customers find products, understand prices, check stock,  and even get updates on their orders, all without needing human support. 

With easy setup and powerful features, this PrestaShop AI Module is designed to improve the overall shopping journey and increase your store’s conversion rate.

This module brings the future of customer service directly into your Prestashop store, helping you serve visitors, customers faster, smarter, and more efficiently.

2. Key Features of Prestashop AI ChatBot Module

[New] Vector Search Integration 

The integration of vector search with Qdrant enhances the PrestaShop chat plugin by enabling context-aware searches that go beyond exact keyword matching. By interpreting the intent behind user queries, the system delivers more accurate search results and personalised product suggestions, helping customers quickly find what they are truly looking for.

[New] Integration with Gemini, Claude, and Deepseek

The platform now supports seamless integration with Gemini, Claude, and Deepseek, expanding its AI capabilities and data retrieval options. This allows users to leverage advanced AI models for smarter search, improved recommendations, and more insightful interactions, ensuring a richer and more personalized experience across the system.

[New] Chat Logs for AI Chatbot Using Prestashop Live AI Chatbot Module

The Prestashop AI Chatbot Module by Knowband now maintains detailed chat logs of all user interactions. These logs help store owners analyze customer conversations, track behavior, and identify common queries. Access to chat history also improves AI response quality and overall customer support.

[New] IP-Based User Blocking

The AI Chatbot Addon allows IP-based user blocking to restrict access for specific users or IP addresses. This enhances security and prevents misuse of the Prestashop AI chatbot. It ensures a safe and controlled chat environment for genuine customers.

[New] Chat Availability Scheduling

Now, store owners can manage chat availability by setting specific days and hours for the AI chatbot. This helps in providing timely support and ensures the chatbot is accessible only during designated support hours.

1. Real-Time, Intelligent AI Responses

The chatbot instantly answers queries about product prices, stock availability, categories, product comparison using AI and more, pulling live data directly from your store.

2. Multi-Language and Multi-Currency Support

The Pretasop multilingual AI chatbot Addon automatically detects the language of your shop, no matter which languages & currencies you have added and responds in the same language and currency. Thus, this makes it ideal for stores selling internationally.

3. Powered by ChatGPT Technology

Using the latest GPT models from OpenAI, the chatbot delivers accurate, natural, and context-aware responses that feel like chatting with a human and are helpful.  Additionally, the module also offers the option to choose the different ai engines within the ChatGPT Modules

4. Smart Product Search

Customers can easily search and explore products directly through the chatbot. This AI Chatbot for PrestaShop helps them browse categories, view options, and compare items efficiently.

5. Automatic Order Information Retrieval

The Prestashop AI ChatGPT ChatBot instantly fetches and displays recent customer orders, including order ID, products, prices, status, and more, making order management effortless.

6. Real-Time Order Status & Tracking

With the Prestashop AI-Powered ChatBot Module, customers can check their order status or track shipments directly via the chatbot using their order ID quickly, easily, and conveniently

7. Fully Customizable UI

The chatbot interface is fully customizable, allowing store owners to adjust the background color, chatbot box color, customer chat color, icons, and button styles. This ensures the PrestaShop ChatBot Module matches any store design while delivering a modern, visually appealing, and user-friendly front-end experience.

8. Vector Search Integration

The integration of vector search with Qdrant enhances the PrestaShop chat plugin by enabling context-aware searches that go beyond exact keyword matching. By interpreting the intent behind user queries, the system delivers more accurate search results and personalised product suggestions, helping customers quickly find what they are truly looking for.

3.0.0 Installation Guide for PrestaShop AI-Powered ChatBot Addon

Step 1: Purchase and download the Knowband Prestashop OpenAI ChatBot Module.

After the completion of the purchase, you’ll receive the chatbotsearch.zip file. 

Step 2: Click on Module on your prestashop back office left menu, go to module manager, then you will see the click option. Click on the Upload.

Step 3: Upload and Install the ChatBot Module. After the complete installation, you have to click on the configuration, and then you will be directed to the configuration page.

Step 4: Now you are ready to configure the chatbot module.

4.0.0 Admin Interface of Prestashop Live AI ChatBot Assistant

The PrestaShop AI-Powered Chat Assistance Module is designed with simplicity and ease of use in mind. The module includes the configuration pages, like configuration and customisation.

4.0.1 General Configuration

Each option directly affects how the AI interacts with customers, processes queries, and displays results inside your PrestaShop store.

Let’s take a walkthrough of these fields for better hands-on understanding

1. OpenAI API Key: This field allows you to enter your OpenAI API Key, which is required for the PrestaShop AI Chat Integration to connect to the OpenAI platform. Without this key, the chatbot cannot generate responses as the API Key is required for its functioning.

  • OpenAI API Key authorises your store to use GPT models.
  • Ensures secure communication between your PrestaShop store and OpenAI servers.
  • Kindly make sure to keep your API Key secure and not share publicly.

2.  Model Selections:

The PrestaShop AI Engine Module enables the store administrator to select the specific AI model that the chatbot will use. Each model offers varying capabilities in terms of speed, intelligence, and accuracy, allowing the admin to choose the most suitable option for their store.

Currently, the Prestashop AI Chatbot Addon by Knowbandsupports the following four AI models:

  • ChatGPT: A conversational AI model designed for natural language understanding and customer interactions. Ideal for answering questions, assisting with purchases, and providing guidance.
    Submodels: GPT-5 (latest high-performance model), GPT-5 Mini (lightweight, fast), GPT-4 Mini (compact, efficient), GPT-4o (enhanced reasoning), GPT-4 Turbo (optimized for speed), GPT-3.5 Turbo (classic high-speed conversational AI)
  • DeepSeek: Focused on advanced search and recommendation tasks. It is optimised for retrieving relevant products and content quickly.
    Submodels: DeepSeek Pro (accurate and feature-rich), DeepSeek Reasoner (advanced logic and reasoning capabilities)
  • Claude: A model specialised in summarisation, reasoning, and contextual understanding. Useful for generating product descriptions, summaries, and conversational insights.
    Submodels: Opus (balanced reasoning and language capabilities), Haiku (optimized for concise responses and summarization), Sonnet (advanced multi-turn conversation and contextual understanding)
  • Gemini: Focused on multimodal AI tasks, including text and image understanding. Ideal for product recommendations, visual searches, and content generation.
    Submodels: Gemini 2.5 Pro (high-performance, advanced capabilities), Gemini Flash (fast, lightweight), Gemini 2.0 (balanced, reliable performance)

3. Max Results: This option controls how many results the Knowband’s PrestaShop AI Chat Addon will show when a customer asks product-related queries.

For example, if a customer asks:” show jeans under 30$ ”, the chatbot will display up to the number of results you set here.

These options help in controlling the readability inside the chat window in the ChatGPT PrestaShopChatBot  Module, as well as prevent overwhelming customers with too many results.

4. Enable Debug Mode: This Knowband’s Best AI Assistant For PrestaShop allows the store admin to enable debug Mode, which helps you troubleshoot issues by showing internal logs and technical details while the chatbot operates. When the debug mode is enabled:

5. Enable Vector Search: Turn on semantic search to let the PrestaShop AI Chatbot better understand user intent and provide more relevant answers, going beyond simple keyword matching.

6. Qdrant URL: Enter the endpoint URL of your Qdrant vector database server. Furthermore, this database stores and fetches vector data used for semantic search. We have provided the steps in the user manual section 5.0.5

7. Qdrant API Key: Provide the API key to authenticate access to your Qdrant server. This ensures secure communication between the chatbot and the vector database.

4.0.2 Customisation Tab of Prestashop AI ChatBot Module

The PrestaShop AI ChatBot Module allows full customisation of the chatbot interface to match your store’s design and provide a seamless user experience.

Below is a guide for each customizable field:

1. Chatbot Logo: Upload a custom logo for your chatbot to represent your brand. Moreover, it supports logo formats including JPG, PNG, GIF, and WEBP, with a maximum file size of 5MB.
If no logo is uploaded, the default PrestaShop logo will be displayed. Ensure your logo is clear and visually compatible with the chat interface.

2. Chat Background Colour: Store admins can set the background colour of the chat area to match your store theme. Knowband recommends using a colour that provides good contrast with chat messages for readability.

3. System Response Colour: Furthermore, you can customise the background colour of the chatbot messages. Choose a colour that differentiates the chatbot responses from user messages for better visual clarity.

4. User Response Color: Additionally, store admin can set the background color for user messages in the chat window. This helps distinguish customer messages from the AI responses.

5. Chat Popup Background Colour: Change the background color of the chat popup window to complement your store’s. Ensure the pop-up remains visually appealing and integrates smoothly with your website.

6. Chat Button Colour: Store owner can easily customise the colour of the chat button and action buttons to match their store’s theme. A clear, contrasting button color can improve click rates and engagement.

7. Chat Text Color: Set the text color for all chat messages, including both system and user messages. Ensure the text colour provides good readability against the background colors selected.

4.0.3 Chat Logs for AI Chatbot

The Prestashop AI Chatbot Module by Knowband now maintains comprehensive chat logs of all user interactions. These logs allow store owners to review conversations, track customer behavior, and identify frequently asked questions. Access to this history also helps improve AI responses and enhances overall customer support.

With this feature, you can view details such as the user query, email, customer type (guest or registered), AI responses,  response data ( the products that chatbot showed) and the date of interaction, providing full visibility into chatbot interactions.

4.0.4 IP-Based User Blocking

The AI Chatbot Addon now includes IP-based user blocking, allowing store owners to restrict access for specific users or IP addresses. This feature improves security, prevents misuse, and ensures a safe, controlled environment for genuine customers.

To use this feature, you can add IP addresses in the format ( X.X.X.X) separated by commas, and set the status for each IP as Enable or Disable.

4.0.5 Chat Availability Scheduling

Store owners can manage chat availability by specifying the days and times when the AI chatbot is active. This ensures that customers receive timely support and that the chatbot is accessible only during scheduled support hours, improving service efficiency.

You can select any day of the week (e.g., Monday) and define the start and end time for chatbot availability to align with your business hours.

5.0.0 Frontend View

The KnowBand PrestaShop AI ChatBot Module appears on your store as a smart, interactive chat widget that provides instant, AI-powered support to customers. It offers a seamless shopping experience by helping users search products, check stock, track orders, and get quick answers to common queries.

ChatBot Frontend Feature Implementation- Short Overview

Product Search

The chatbot allows customers to quickly search for products, browse categories, and compare items directly from the storefront

Order Details

Customers can view their order details, including order ID, products, prices, and order status, directly through the chatbot in real time.

In addition to product search and order details, the chatbot also provides:

      • Shipment Details: Track shipments and view delivery status instantly.

      • Order Information: Access complete order history and details.

      • Product Information: Get product descriptions, prices, availability, and other details quickly.

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6.0.0 Tips for Store Owners

The following tips will help you optimise your chatbot for better performance and ensure it aligns with your store’s branding and business needs:

      • Customise the chatbot to match your store’s branding, including colors, logo, and chat button style.

      • Keep FAQs and automated responses updated to ensure accurate answers.

      • Test the chatbot regularly to make sure it responds correctly and provides a smooth user experience.

      • Monitor chatbot interactions to identify common questions and improve automated responses.

      • Highlight promotions or new products within the chatbot responses to boost engagement.

      • Ensure the OpenAI API key is active and working to maintain real-time AI responses.

      • Keep the chatbot interface clean and uncluttered for better readability and customer satisfaction.

7.0.0 Steps to Generate API Keys for Prestashop AI Chatbot Module

7.0.1 OpenAI API Key

Knowband’s Prestashop ChatBot AI Addon also provide the instructions in the module to generate the OpenAI API Key below the General Settings Page.

Follow these steps to generate the OpenAPI Key to enable the functionality of the Prestashop AI-Powered ChatBot Module

      1. Obtain an OpenAI API key and configure it within the module settings.
      2. Click on your profile (top-right) → “View API keys” → “Create a new secret key”.
      3. Copy the key immediately and store it safely. 

7.0.2 For Claude API: 

  1. Visit Anthropic’s website, and click “Start Building”.
  2. Create an account, access your Dashboard, generate an API key, and save it securely.

7.0.3 For Gemini API:

  1. To access the API,  visit the Google AI Studio website.
  2.  Click “Get API key,” accept the terms of service, create your key, and paste it into the module’s configuration settings.

7.0.4 Steps to Generate DeepSeek API 

  1. Access the Deepseek platform via this URL: https://platform.deepseek.com/api_keys to generate the API Key. Log in or sign up to generatean  API Key
  2. Click on Create API Key after adding the key name.
  3. Copy or store the key to enable functioning of Prestashop DeepSeek AI Content Chatbot Module

7.0.5 How to Generate Qdrant API Key and Endpoint URL for PrestaShop AI Chatbot

If you plan to use vector search with Qdrant for semantic queries in the PrestaShop AI Chatbot, follow these steps:

Step 1: Log in to Qdrant
Access your Qdrant account, whether using the cloud service or a self-hosted instance.

Step 2: Create a Cluster and API Key
Navigate to your clusters section, create a new cluster if needed, and generate an API Key for your chatbot integration.

Step 3: Copy the API Key and Endpoint URL
The Endpoint URL points to your Qdrant server, while the API Key provides secure access to the vector database. Copy both values carefully.

Step 4: Enter the Details in PrestaShop
In your PrestaShop admin panel, go to General Configuration → Qdrant URL and paste the Endpoint URL. Then, enter the API Key in the Qdrant

8.0.0 Benefits of Prestashop AI-Powered ChatBot Module

Increase Conversions Automatically: Customers receive quick answers to their queries without waiting, helping them make purchasing decisions faster and reducing hesitation at checkout.

Improve User Experience With Friendly Interactions: The PrestaShop Live AI Chat Module

can guide customers through products, store policies, order information, and more, making browsing easier and more enjoyable.

Increase Session Activity and Dwell Time: This PrestaShop AI Assistant Module keeps visitors and customers engaged with your store, increasing the session activity and dwell time.

Reduce Cart Abandonment: Instant support helps resolve common doubts that cause customers to leave before completing a purchase.

Strengthen Trust and Brand Image: The PrestaShop Chat Assistant Module really looks like it has a 24/7 intelligent assistant or real-time AI chat support on your site, enhancing your store’s professionalism and reliability, helping customers feel confident and supported.

Save Time and Boost Store Efficiency: The PrestaShop ChatGPT Bot handles repetitive questions, FAQs, product inquiries, and general support, allowing your team to focus on more important tasks.

Summary

To conclude,  the PrestaShop Chat Module Free is a powerful AI ChatBot that transforms the way your store interacts with customers. By providing instant, intelligent, and personalised responses, Prestashop AI ChatBot Module enhances the shopping experience, improves engagement, and increases conversions. With features like real-time product information, multi-language and multi-currency support, and feedback collection, this module ensures your store delivers professional and reliable service 24/7.

Overall, implementing the AI ChatBot not only saves time and resources by automating repetitive tasks but also strengthens customer trust and boosts your store’s efficiency.

This AI Chatbot for PrestaShop can be the best chatbot for your store that can stay ahead in the competitive e-commerce market while delighting customers with faster, smarter, and more personalised interactions.

Try the PrestaShop AI Chatbot Free Demo
Explore the chatbot by asking product-related queries.

Watch the Tutorial:
Learn how to use the PrestaShop ChatBot powered by ChatGPT with our step-by-step module guide.

Getting Started with Knowband’s VideoMate for WooCommerce: Complete User Manual

Elevate your online store with the WooCommerce VideoMate Plugin—a powerful, all-in-one solution designed to seamlessly integrate eye-catching video content throughout your e-commerce experience. Whether you want to enhance product pages, create immersive landing sections, or boost buyer engagement, this Video Manager for WooCommerce helps you tell your brand story in the most captivating way. From increasing dwell time to converting views into sales, it’s the ultimate plugin for visual-driven growth.

You can easily showcase promotional clips, product tutorials, reviews, or user-generated content. Add videos to any part of your site—homepages, product listings, or category pages—without compromising your theme or layout. The plugin’s intuitive interface gives you full control over video placement and presentation, helping you align visuals perfectly with your branding strategy.

Moreover, this WooCommerce Video Manager plugin supports popular formats like Instagram reels, YouTube shorts, and TikTok clips, making it simple to upload downloaded trending social media video content that resonates with today’s shoppers. With built-in upload validation, your files are checked for compatibility and size before processing, ensuring smoother performance and a hassle-free experience. Best of all, everything is managed directly from your WordPress dashboard—no coding is needed.

In short, whether you’re running product launches, educational campaigns, or testimonial-driven marketing, the WooCommerce product video Manager extension makes it easy to turn video content into a sales-driving force. Fully responsive and customizable, it’s the perfect tool to craft a visually rich shopping journey that not only grabs attention but keeps customers coming back. Let your videos do the talking and elevate your brand with one smart plugin.

1.0 Transform Your Store with Dynamic, Customizable Video Features

Transform Your WooCommerce Store with Dynamic Video Content: Start by energising your storefront with the WooCommerce VideoMate Plugin—a powerful video manager for integrating engaging, conversion-ready video content. Moreover, this all-in-one WooCommerce video plugin helps present products, share brand stories, and drive sales with ease.

Streamlined Video Uploads and Management: Upload and organize reels, clips, and video assets directly from your WordPress dashboard. The built-in video uploader WooCommerce Plugin offers simple, drag-and-drop management with no technical skills required.

Strategic Placement Across Store Pages: Map videos to specific product pages, categories or home pages. Whether using the WooCommerce product video Extension, you can tailor content placement for maximum visibility.

Responsive, Interactive Displays: After that, showcase content using the WooCommerce video carousel Extension or the sleek WooCommerce floating video widget Plugin. These responsive elements make it easy to highlight tutorials, promos, or featured products in an engaging layout.

Full Customisation and Mobile Optimisation: Moreover, customise autoplay, headers, video counts, and layout styles to match your store’s branding. The entire WooCommerce VideoMate Extension is mobile-optimised and built to deliver a smooth, consistent experience on all devices.

Make Your Homepage Work Harder: In addition, grab attention from the start with the WooCommerce homepage video Extension. Use it to introduce your brand, showcase promos, and product reviews or tell your story right on your storefront’s first impression.

Bring in Social Proof with Ease: Further, integrate trending formats like reels and shorts using the WooCommerce Instagram Video  Manager Plugin or embed content from platforms like TikTok and Twitter. Boost credibility with real-time customer engagement without redirecting visitors offsite.

Centralised Admin Control: Lastly, streamline your workflow with one unified dashboard. Whether you’re adjusting a single clip or managing a full library, the WooCommerce Video Manager Plugin simplifies your video strategy

2.0 Installation Guide for WooCommerce VideoMate Plugin

Step 1: Download the Plugin

After purchase completion, download the wcvideomate.zip file, which contains the complete video manager plugin for WooCommerce.

Step 2: Upload via WordPress Plugin Installer

 

Click on “Upload Plugin” and select the wcvideomate.zip file from your device.

 

Upload the zipped file and click “Install Now” to begin the installation process.

 

After the installation is complete, click “Activate Plugin” to start using it on your WooCommerce store.

Step 3: Access the Plugin

Navigate to WooCommerce > VideoMate in your WordPress admin dashboard to begin configuration.

3.0 Backend Setup Guide for WooCommerce Video Manager Plugin

3.1 General Settings

Enable/Disable Plugin: Easily turn the WooCommerce video plugin on or off with a single toggle—no complicated setup needed.

3.2 Video Library Management

Add New Video: Upload files and assign descriptive names. Furthermore, store administrators can preview videos before configuring widgets using the WooCommerce Video Integration Plugin.

Alias Name: Add the alias name corresponding to the video for identification.

Status Management: Effortlessly enable or disable any video, reel, or clip within the Video Library using the edit option.

Upload: Seamlessly upload saved Instagram or TikTok reels and clips to showcase them on your store using the Social Media Video Plugin for WooCommerce.

Content Removal: Delete any videos you no longer require with a single click—quick and efficient.

3.3 Video Widget Configuration

Widget Title: Set a custom title for your video widget to align with your store’s theme and engage your visitors effectively.

For example, use titles like “Customer Favourites”, “Product Showcases”, or “Tutorial Videos” to guide your customers and create a more personalised experience.

Create a New Widget:
 Easily configure a new video widget to showcase content on product pages, category listings, or the homepage.

Select Page Type:
 Choose where the widget will appear—whether on the homepage, specific product pages, or category sections.

Map to Products or Categories:
 Assign your videos or clips to selected products or categories for targeted and relevant video placement.

Widget Type: Select either a carousel or a floating video widget, depending on your store’s layout, customer browsing habits, or visual design preferences.

Carousel Display: Create engaging multi-video sliders effortlessly with the WooCommerce Video Manager Extension. Use the video carousel feature to showcase several videos in a sleek, scrollable layout. Simply choose the clips you want to feature—ideal for promoting products, highlighting offers, or sharing brand stories in a single interactive view.

 

Floating: Add a floating widgets for video via the WooCommerce floating video widget extension.

 

Autoplay Configuration: Adjust how long each video plays automatically by setting a specific timer value in seconds for every widget. This feature ensures videos begin automatically after a specified delay, helping to capture attention without user interaction.

Display Positioning: Customize the exact placement of your floating video to align perfectly with your store’s layout and visual design.

Maximum Video Limit: Limit the video count in the carousel to keep your storefront organized and visually appealing.

Widget Visibility Control: Effortlessly enable or disable individual widgets with a simple toggle. This flexibility is ideal for seasonal campaigns, limited-time offers, or experimenting with different layouts

4.0 Benefits of Using WooCommerce VideoMate Plugin

Keep Customer Hooked with Engaging Videos

To begin with, using video through the WooCommerce product video Extension or product video WooCommerce Extension encourages shoppers to stay longer, explore deeper, and make better-informed buying decisions. As a result, it enhances user experience and reduces bounce rates significantly.

Turn Views into Sales with Video Conversions

Additionally, the WooCommerce VideoMate Plugin is a powerful solution for implementing effective video marketing on WooCommerce stores. By demonstrating product value through in-store video content, you can create emotional connections, build trust, and ultimately drive higher conversion rates.

Place Videos Where They Convert Best

In addition, with the WooCommerce Video Manager Plugin, you can position content exactly where it matters most. Whether it’s on your homepage, product pages or in collections via the WooCommerce video Plugin, your videos remain both strategic and impactful. Plus, display content elegantly using the WooCommerce video carousel Extension for an engaging visual layout.

Plug in Social Proof with TikTok & Reels

Furthermore, enhance your storefront with dynamic, real-time video content using the WooCommerce VideoMate Extension. Easily upload trending TikTok videos and embed clips using the Instagram video on WooCommerce Plugin. Moreover, this is perfect for influencer campaigns, customer testimonials, and user-generated content.

Manage Videos with Ease—No Code Needed

With the intuitive design of the WooCommerce Video Manager Plugin, you can add videos to WooCommerce Plugin-based stores without touching a single line of code. With plugins like the video uploader WooCommerce Plugin by KnowBand, managing your media becomes quick, centralized, and seamless

5.0 Support & Assistance

If you face any issues during installation or while using the plugin, feel free to reach out to our support team:

Email: support@knowband.com
Helpdesk: knowband.com/helpdesk

We’re happy to assist you with configuration, troubleshooting, or any feature-related queries regarding your WooCommerce video integration plugin.

 

VideoMate for OpenCart: User Manual & Setup Guide

Elevate your online store with the OpenCart Video Manager Extension, a powerful and flexible extension designed to integrate high-impact video content throughout your e-commerce site. Whether you’re aiming to improve product visibility, boost user engagement, or increase conversions, this all-in-one video plugin for OpenCart makes video integration seamless and efficient.

With support for various display options such as the carousel extension, floating video widget, and single video embeds—you can highlight featured products, promotions, or brand stories directly on your homepage, product pages, or category listings. The module includes flexible placement settings, making it simple to adapt to your layout and marketing goals.

Designed for simplicity, the OpenCart VideoMate extension includes a powerful video uploader built for smooth integration with OpenCart. Moreover, the video manager for opencart features browser-based (client-side) validation to ensure files meet format and size requirements before they’re uploaded, reducing errors and improving speed. A built-in video library makes it easy to manage and organize content right from your admin panel—no technical expertise is needed.

Moreover, you can easily update video status, manage uploads, and organize your media for quick access and consistent presentation. The extension also supports displaying downloaded Instagram and Twitter reels, along with social clips from other platforms—making it a comprehensive, all-in-one video manager extension for OpenCart.

Furthermore, whether you’re aiming to create an immersive shopping experience, build a captivating in-store video gallery, or leverage video content for promotions, tutorials, or customer reviews, this plugin is purpose-built to deliver results. With powerful features like OpenCart homepage video integration and category-level video embedding, you can strategically position engaging content where it captures the most attention and maximizes impact.

Ideal for modern merchants, this video marketing plugin for OpenCart is fully responsive, highly customizable, and designed for ease of use—no coding required. Boost conversions and strengthen customer engagement with this all-in-one e-commerce video extension built to elevate your store’s visual experience.

1.0 Key Features of OpenCart VideoMate Extension

Transform Your OpenCart Store with Engaging Video Content: First and foremost, bring your storefront to life with dynamic video integration. Whether you’re showcasing products, running promotions, or telling your brand story, this all-in-one OpenCart video plugin empowers you to create a visually engaging and conversion-driven shopping experience.

Easy Video Uploads with Built-In Library Management: Next, upload and manage clips, reels, or videos directly from your OpenCart admin panel using the intuitive and reliable video uploader. Organize your media effortlessly and access your complete video library from one centralized location—no coding required.

Targeted Video Placement Where It Matters Most: Moreover, with advanced video mapping, you can assign videos to specific products, categories, or custom pages. Whether using the OpenCart product video extension or the category video plugin, you’re fully in control of where your content appears—maximizing relevance and visibility.

Choose from Multiple Responsive Widget Types: In addition, display multiple videos in an interactive, scrollable layout using either the video carousel or floating video widget. This is ideal for showcasing featured products, tutorials, or promotional clips in a sleek, engaging format.

User-Controlled Video Players: Furthermore, the OpenCart Video Manager Extension is fully responsive, ensuring seamless adaptation across desktops, tablets, and mobile devices for a consistent user experience.

Customize Every Detail with Display Controls: Finally, fine-tune how your videos appear and perform. Set autoplay timers, define widget titles, control the maximum number of displayed videos, and adjust additional display settings—all with ease. These customizable features help align your video content with your store’s branding and customer experience strategy.

Boost First Impressions with Homepage Video Integration: Leverage the OpenCart homepage video extension to capture attention the moment visitors arrive. Significantly, the extension is ideal for showcasing promotions, introducing your brand, or delivering impactful storytelling right on your storefront’s front page.

Enhance Browsing with Category-Level Video Support: Upload videos directly on category landing pages using the OpenCart category video plugin. Showcase themed collections, seasonal content, or product highlights to encourage exploration and boost click-through rates.

Connect Your Store to Social Media
 Seamlessly incorporate external content with built-in support for Instagram and Twitter video formats on the OpenCart plugin. Showcase real-time engagement, customer testimonials, or influencer partnerships—all without requiring visitors to leave your store.

Fully Responsive and Mobile-Optimized
 No matter how your customers browse—on desktop, tablet, or smartphone—your video content will look and perform flawlessly. This Knowband’s VideoMate extension for Opencart ensures a smooth, responsive experience across all devices.

Simplified Management with Centralized Admin Control
 Additionally, manage all video assets, widgets, and settings from a single, user-friendly dashboard. Whether you’re updating a single video or overhauling your entire video strategy, the streamlined admin interface makes everything quick and efficient.

The Complete Video Marketing Toolkit for OpenCart
Finally, from promotional clips to product tutorials and authentic social proof, this powerful e-commerce video extension provides everything you need to build a media-rich, high-converting OpenCart store. It’s customizable, responsive, and simple to manage—your all-in-one solution for modern video integration

2.0 Installation Guide for Knowband’s OpenCart VideoMate Extension

Step 1: Download the Extension

After purchasing, download the videomate.ocmod.zip file, which contains the complete video plugin for OpenCart.

1. Unzip the downloaded file – this will contain the videomate.ocmod.zip and necessary folders.
2. Go to the upload folder and locate the admin and catalog files.


3. Copy these files into the root directory of your OpenCart store

Step 2: Upload via Extension Installer

  1. Go to Extensions > Extension Installer in your OpenCart admin panel.
  2. Upload the videomate.ocmod.zip file.
  3. Once installed, go to Extensions > Modifications, and click Refresh to apply changes.

Step 3: Assign User Permissions

Navigate to System > Users > User Groups, then edit your group and enable permissions for extension/module/videomate.

Step 4: Enable the Module

Navigate to Extensions > Extension Installer in your OpenCart admin dashboard.

3.0 Admin Panel Configuration of OpenCart Video Manager Extension

3.1 General Settings

  • Enable/Disable Module: Easily turn the OpenCart video plugin on or off with a simple toggle as no complex setup is required.

3.2 Video Library Management

  • Add New Video: Upload files and assign alias names. Moreover, store owners can preview the videos before setting up the widget using Knowband’s Opencart Video Integration Extension. 
  • Status Toggle: Easily activate or deactivate any video, clips or reel from the Video Library by clicking on edit.
  • Social Media Videos or Clip Upload: Add downloaded reels, and clips from Instagram or Twitter to display via the social media video OpenCart plugin.
  • Delete: Remove any videos you no longer need with a single click—quick and hassle-free.
  • Preview: Preview the videos before mapping to the widgets.

3.3 Video Widget Configuration

  • Widget Title: Assign custom titles to each video widget to match your branding or content strategy. For example, use titles like “Top Picks for You”, “Product Highlights”, or “How-To Videos” to guide your customers and create a more personalized experience.
  • Create a New Widget: Define a new widget for products, categories, home, or custom pages.
  • Page Type Selection: Choose display location (homepage, category, product, custom layout).
  • Entity Mapping: Select specific products or categories to which you want to add clips or videos.
  • Widget Type: Choose between a carousel or floating video widget based on your store’s layout, user behaviour, or current design trends. Each option offers a unique way to present engaging video content.
  • Carousel: Enables multi-video sliders via the OpenCart video carousel extension.
  • Showcase multiple videos in a sleek, scrollable slider using the OpenCart video carousel extension. Simply select and add the videos you want to be featured in the carousel—perfect for highlighting products, promotions, or brand content in one interactive view.
  • Floating: Choose Floating as video widgets for videos via the Knowband’s OpenCart floating video widget extension.
  • Autoplay Settings: Set a custom autoplay timer (in seconds) for each video widget. This feature ensures videos start automatically after a defined delay, helping to capture attention without user interaction.
  • Widget Positioning: Store owners can choose to place the video to be placed on the right or left. Control exactly where your floating video appears to align with your store’s layout and design
  • Max Videos: Set the maximum number of videos to display within the carousel to keep your layout clean, focused, and user-friendly.
  • Widget Status: Easily control the visibility of each widget with a simple enable/disable toggle. Show or hide video sections on demand—perfect for seasonal content, limited-time promotions, or testing different layouts.

4.0 Benefits of Using OpenCart VideoMate Extension

Increase Engagement & Time on the Site
First and foremost, using video through the OpenCart product video extension encourages customers to explore products longer and make informed purchase decisions.

Improve Conversion Rates
 Secondly, VideoMate is ideal for in-store video marketing, which can significantly boost product page conversions by showcasing product value more effectively.

Versatile Video Placements
 In addition, you can display content on the homepage, category pages, product pages, or custom layouts using various video formats and widget types to suit your store’s needs.

Instagram Video Integration
 Moreover, enhance your storefront with real-time, dynamic content by uploading downloaded Instagram videos directly into the OpenCart VideoMate plugin—perfect for showcasing social proof, influencer clips, or behind-the-scenes moments.

Easy to Use
 Lastly, with its intuitive UI and centralized controls, the OpenCart Video Manager Extension makes it simple to add videos to OpenCart plugin-based stores without any technical expertise.

5.0 Tutorial: Watch the Video Guide

To help you set up and use the Opencart Video Manager Plugin, we have created a comprehensive YouTube tutorial. This step-by-step video guide walks you through the installation process, configuration options, and how to effectively add and manage video content on your store.

6.0 Support & Assistance

If you encounter any issues during installation or usage, please contact our support team via:

We are happy to assist you with configuration, troubleshooting, or feature-related questions for your OpenCart video integration plugin.

VideoMate for PrestaShop: User Manual & Setup Guide

VideoMate is a comprehensive PrestaShop video addon designed to transform your online store with engaging video content. As a powerful PrestaShop product video module, VideoMate allows you to easily integrate MP4 videos into your store, creating dynamic and interactive experiences that help showcase your products, promotions, and brand story more effectively.

Furthermore, this versatile PrestaShop VideoMate Addon supports multiple widget types, including responsive video carousels, floating video players, and single video displays, giving you full control over how videos appear across your site. Whether you want to highlight your best sellers, or new products, or simply add captivating videos on the homepage or category pages, VideoMate offers flexible video mapping and display options tailored to your needs.

Additionally, with features like video library management, status toggling, and client-side validation, managing your video assets is effortless and secure. Meanwhile, the floating video module allows you to add stylish, movable video players that users can minimize or close, while the carousel module displays multiple videos with autoplay and navigation controls, ensuring a smooth and modern user experience.

Moreover, designed for seamless integration, Knowband’s PrestaShop product video addon enhances product pages with rich media content that increases user engagement and boosts conversion rates. Ultimately, whether you are looking for a PrestaShop category video module, a homepage video solution, or a full-featured video marketing module, VideoMate offers an all-in-one video widget module for PrestaShop that is responsive, customizable, and easy to manage.

[New] Latest Updates of PrestaShop Video Manager Module v1.0.4

PrestaShop VideoMate Manager v1.0.4 has been released with the following changes:

Dashboard and Reports: Now you can track impressions, plays, product clicks, and add to cart with charts, tables, date filters, and CSV export.
Shoppable Video: Attach products to a video, with a product card and Add to cart on the storefront.
YouTube and Vimeo: Add videos by link, with cover images fetched automatically or uploaded by you.
Widget Controls: Schedule widgets, set delay or scroll triggers, target pages and devices, and choose landscape, portrait, or square video.

[New] Latest Updates of Prestashop Video Manager Module v1.0.3

This major update brings the new enhancement that now you can generate videos using AI Platforms.The Prestashop Video Manager Module now supports AI-powered video generation using Gemini and ChatGPT. Create product and promotional videos automatically with advanced AI technology. 

[New] Latest Updates of Prestashop Video Manager Module v1.0.2

The new version of the PrestaShopVideomate module now includes new enhancements that give store owners greater control over video content and how customers interact with the videos.

1. Video Upload Type Options

Now, store owners can choose between two methods of video type for their store:

Direct Upload: They can select and upload video files stored locally on their computer

External URL: Store owners can also add URLs to videos hosted on supported platforms using their URLs, which are publicly accessible.

These options give you flexibility in managing your video content based on your preferred hosting method.

2. Configurable Redirection Settings

The Prestashop Video Manager module introduces redirection controls that determine where customers land after clicking on a video. 

You can direct them to redirection URLs of products and categories as well as any custom URL.

3. Video Integration on Product Pages

Videos now appear within the product image gallery on individual product pages. When you add a video, it displays alongside your product photos in the same viewing area.

These key features specially helps in

  1. Demonstrate how products work in real
  2. Keep potential buyers engaged longer on your product pages
  3. Deliver more detailed product information without cluttering the page layout


1.0 Key Features of Prestashop VideoMate Addon

Video Library Management First and foremost, with the VideoMate PrestaShop Addon, upload MP4 videos (up to 50MB) and manage them easily using alias names, status toggle, and in-admin previews.

Video Mapping Management Additionally, this PrestaShop product video addon lets you map videos to products, categories, home pages, Best Sellers, or New Product pages with flexible widget types.

Frontend Video Display. Furthermore, use a carousel, single, or floating widget to display videos beautifully across your store. A responsive video module for PrestaShop ensures smooth playback on all devices.

Broad Widget Placement Moreover, this PrestaShop video carousel module supports placement on product pages, category pages, home pages, and special listings, maximizing visibility and customer engagement.

Custom Widget Configuration In addition, configure widget settings like autoplay, video count, position, and custom headings—making it a PrestaShop custom video display module with high flexibility.

Centralized Admin Panel Subsequently, manage all configurations from a clean admin panel with global enable/disable controls—ideal for store-wide video campaign control.

Optimized Performance & Compatibility Meanwhile, this lightweight PrestaShop MP4 video integration works seamlessly with prestashop versions 1.7 to 8. x.x.

Effective Video Marketing Strategies As a result, a true PrestaShop video marketing module, VideoMate enhances your store’s product pages with engaging video content that boosts conversions and customer trust.

Fully Responsive & Mobile-Friendly Consequently, VideoMate is a responsive video module built specifically for PrestaShop that automatically optimizes video display across all devices, delivering seamless playback on desktop, tablet, and mobile screens.

Knowband’s PrestaShop Addon to Show Product Videos Ultimately, VideoMate serves as your comprehensive video display solution for PrestaShop, offering versatile functionality as a homepage video module, category video module, or floating video module to meet all your site’s video integration needs.

2.0.0 Installation Guide for PrestaShop VideoMate Addon

Step 1: Purchase and download the Knowband’s Prestashop VideoMate Addon After your purchase is complete, you’ll receive the videomate.zip file. VideoMate is your complete PrestaShop video marketing module, designed to transform and enhance your storefront with professional video integration.

Step 2: Access Module Manager Once logged in, go to Modules > Module Manager > Upload a Module to begin the installation of your PrestaShop MP4 video integration solution.

Step 3: Upload and Install the Module Then, drag and drop the videomate.zip file or manually upload it. PrestaShop will automatically install this feature-rich video widget module for PrestaShop.

Step 4: Configure the Addon Finally, click Configure to start managing your video library, mapping videos to products, categories, or special pages like Best Seller and New Product – all with one of the best PrestaShop addons to show product videos.

3.0. Admin Panel Configuration

3.0.1 General Settings

Enable or disable the entire video widget functionality across your store with a single toggle. Additionally, this is useful for temporary deactivation without losing configurations.

3.0.2 Video Library Management

  • Add New Video: Click “Add New” to upload MP4 videos (up to 50MB) to the library. This feature enables PrestaShop MP4 video integration.
  • Alias Name: Assign a unique name to each video for easy identification and mapping.
  • Upload Video: The Videomate allows the store owners to browse and upload mobile-friendly video files in MP4 format.
  • Preview Option: Knowband’s VideoMate Prestashop Module allows store owners to preview before being mapped or published.
  • Redirection URL: The store owners can now link their videos to product pages, category pages and custom page URLs using the Prestashop Video Manager Module



3.0.3 AI Video Generation in Prestashop Video Manager Module

[New] Enable AI Video Generation: Enable this option to start the AI-powered video generation functionality.



[New] AI Platform for Video Generation: Select either ChatGPT or Gemini as your generation platform. Both AI platforms work well and it really comes down to which fits your requirement and what you are willing to spend.

[New] AI Video Generation Models: VideoMate is one of the popular Prestashop AI Video Generation Module which is available right now. Whether you are going with the ChatGPT video generator or the Gemini video generation, you have clear options to work with.

ChatGPT Models (OpenAI)

  • OpenAI Sora 2: This model turns text prompts into sharp, visually strong videos. A good all-around pick for PrestaShop AI product video generation.
  • OpenAI Sora 2 Pro: this OpenAI ChatGPT model steps it up with finer detail, support for longer clips, and cleaner results on more complicated scenes. Worth it if your store needs polished, high-end AI-generated product videos.

Gemini Models (Google)

  • Gemini Veo 2.0 Output in Veo 2.0 is consistent and predictable, which makes it a natural fit for PrestaShop Gemini video generation tasks.
  • Gemini Veo 3.0 (models/veo-3.0-generate-001) Noticeably better motion handling and prompt accuracy over  Veo 2.0. You can go here for PrestaShop marketing video generation or any product showcase.
  • Gemini Veo 3.0 Fast (models/veo-3.0-fast-generate-001) is designed for throughput. If you are running bulk AI video generation in PrestaShop through cron jobs, this is the one to use.
  • Gemini Veo 3.1 Preview (models/veo-3.1-generate-preview) handles more nuanced prompts better than previous versions.
  • Gemini Veo 3.1 Fast Preview (models/veo-3.1-fast-generate-preview) Same generation quality as 3.1 Preview but tuned for speed. It is practical for high-volume PrestaShop product video automation where you cannot afford long wait times.

  • OpenAI API Key: Paste your OpenAI key here to get PrestaShop ChatGPT video generation running. Steps are in section 3.4.
  • Gemini API Key Add your Gemini key to switch on PrestaShop Gemini AI video generation. Steps are in section 3.5.
  • Number of Videos per Cron Controls how many videos the PrestaShop AI Video Generation module queues up each time the cron runs.
  • Image Type: Choose which image size gets passed to the AI during PrestaShop AI video generation: cart, large, small, medium, stores, or category.

Cron URL: Run the cron URL provided in the General Configuration section to automatically generate videos using AI.

3.0.4 AI Video Library

This is where all your PrestaShop AI Video Library entries live, queued, paused, or active. Click + to set up a new one.

  • Products: Choose the products you want to cover. The PrestaShop AI Video Generation module handles the rest, generating a video for each one through ChatGPT or Gemini.
  • Custom Prompt: Type out what you want the AI to do. Add in {product_name}, {product_description}, or {upc} where needed. The module add these variable with live product data each time a video runs, which keeps your PrestaShop AI product video prompts scalable without extra manual work.
  • Video Duration (seconds) Staying in the 5 to 8 second range helps you avoid cutoffs during automated PrestaShop video generation.
  • Include Product Image: Allow the AI model to take your product photo as a reference so the output stays visually close to the real item. Helps the PrestaShop AI video generator stay on brand.
  • Include Product Description Gives the AI more to work with. More context generally means more relevant AI-generated product videos in PrestaShop.
  • Include Product Name Keeps the prompt tied to the right product so there is no mismatch in the final PrestaShop AI video output.
  • Active: You can enable or disable the AI Generation settings for the product. If this is disabled, then products will not be added to the queue for video generation.

Generated AI Video Demonstration:

https://www.knowband.com/blog/wp-content/uploads/2025/06/AI-Video-generation-through-Prestashop-VideoMate-Module.mp4?_=1

3.0.5 Video Widgets Configuration

The VideoMate PrestaShop Module exhibit the feature to place the dynamic video widgets across multiple pages.

  • Add New Widget: Click to create a new video widget for YouTube or MP4 videos.
  • Page Selection: Choose where to display videos — Homepage, Product Page, Category Page, Best Seller, or New Product.
  • Select Entity: Dynamically assign videos to specific products or categories.
  • Video Selection: Select from videos already available in your media library.
  • Widget Type: Select between:
    • Carousel – For multiple videos in a slider format.
    • Floating – Provides a movable video player positioned at the bottom-left or bottom-right of the screen.
    • [New] Product Video: Store owners can now add videos to product pages using the new Product Video widget of the PrestaShop Video Manager. The added product videos will be displayed alongside product images on the product image section, allowing merchants to showcase product visuals more effectively.
  • Maximum Visible Videos: Prestashop video marketing module allows the store owners to define how many videos should be shown in a carousel (shows 5 in case of 5 maximum videos).
  • Widget Heading: The Responsive video module for PrestaShop allows the module to optionally set a title above the widget to engage users.
  • Autoplay Video: The Prestashop VideoMate Module allows the e-merchant to set the autoplay time in seconds for videos to begin automatically.
  • Status (Active/Inactive): This feature of the PrestaShop floating video module enables or disables the status of the widget without deleting it.

Store owners can disable the widgets added in the video Widgets.

  • Save: Click to save your configurations and apply the widget to your selected pages.

3.0.6 PrestaShop Video Dashboard

The Dashboard tab within the PrestaShop VideoMate plugin allows for tracking the way the customers watch your videos and which products they purchase through your videos. All your PrestaShop video statistics will be available to you in one place!

 

Period: choose the time period for all charts.
Refresh: refreshes the statistics.
Customize: Add, remove, and rearrange dashboard elements. Changes to the layout will be saved only to your admin profile.
Clear Statistics: permanently removes the collected statistics.
Cards: Impressions, Plays, Play rate, Watched to the end, Product clicks, and Add to cart.

Charts: Impressions and plays over time, how far viewers watch (Started, 25%, 50%, 75%, Finished), plays by widget type, and floating video actions.

Tables: Top videos, Products sold from videos, Top widgets, and Recent days.

3.0.7 YouTube and Vimeo Videos in PrestaShop

This YouTube Vimeo PrestaShop module lets you add videos by link. In Video Library, the Video Source field now includes YouTube and Vimeo. Select one, paste the video link, and the module builds the embed automatically.

3.0.8 PrestaShop Video Cover Image (Poster)

The Poster Upload field sets the PrestaShop video cover image shown before the video plays. It accepts JPG, PNG, or WebP files up to 3 MB, at least 16×16 px. For YouTube and Vimeo videos the cover is fetched automatically, and you can upload your own to replace it.

3.0.9PrestaShop Shoppable Video

You can turn any video into a PrestaShop shoppable video by attaching products to it.

  • Shoppable Products: start typing a product name and select it from the list. You can attach up to 100 products to one video.
  • Bulk Add Products: paste product IDs or references, separated by commas or new lines, to add up to 1000 at once.

On the storefront, each attached product appears as a card with the image, name, price, and an Add to cart button. This PrestaShop video add to cart option lets customers buy without leaving the video. After a product is added, a View cart button appears. If a product has options, the card links to its product page instead.

3.1.0 PrestaShop Video Reports

The new Reports tab has four sub-tabs: Videos, Widgets, Products, and Daily. Each one shows impressions, plays, play rate, completions, and completion rate.

  • Choose a period to filter the data.
  • Click Impressions or Plays to sort the table.
  • Click Export CSV to download the table. PrestaShop video reports can then be opened in Excel or Google Sheets.
  • Click Reset Statistics to clear the recorded data.

4.0 Benefits of PrestaShop VideoMate Module 

Boosts Product Engagement

Videos provide a richer shopping experience, helping customers understand product features better and reducing purchase hesitation.

Improves Conversion Rates

Significantly, customers are more likely to convert when they see video demos or tutorials, making VideoMate a powerful PrestaShop product video module for increasing sales.

Flexible Video Placement

Add videos across product pages, category pages, homepage, Best Seller, and New Product pages – ensuring visibility where it matters most.

Multiple Display Options

Choose from the carousel, floating, or single video widgets for a dynamic and responsive presentation tailored to your design.

Supports A & YouTube Links

Furthermore, seamlessly upload MP4 videos (up to 50MB) or trending social media videos, enabling full PrestaShop video integration.

Mobile-Responsive Design

All video widgets are fully responsive, ensuring smooth performance across desktop, tablet, and mobile devices.

Tutorial: Watch the Video Guide

To help you set up and use the PrestaShop VideoMate Module, we have created a comprehensive YouTube tutorial. This step-by-step video guide walks you through the installation process, configuration options, and how to effectively add and manage video content on your store.

 If you experience any difficulties during installation or when using the Prestashop VideoMate Extension, our support team is ready to assist you. Reach out to us through email at support@knowband.com or by submitting a ticket at knowband.com/helpdesk for prompt assistance with any technical issues or questions you may have.

WooCommerce Google Tag Manager (gtag, GA4, GTM Events) Plugin– User Manual

The Knowband WooCommerce Google Tag Manager Plugin is a robust solution that streamlines the integration of Google Tag Manager (GTM) with your WooCommerce store. Designed with ease of use in mind, this plugin allows store owners to effortlessly implement and manage various Google tags—no technical knowledge is required.

Moreover, with the WooCommerce GTM Plugin, you can accurately track key customer interactions, including product views, category views, add-to-cart and remove-from-cart actions, checkout steps, payment processes, shipping details, and order confirmations. As a result, these insights help you better understand customer behaviour and optimize the user journey.

In addition, the Google Tag Manager for WooCommerce also captures UTM parameters, giving you a clearer picture of how your marketing campaigns are performing. By doing so, it allows store owners to identify which campaigns generate the most traffic and conversions. Consequently, this enables smarter budget allocation and an improved return on investment (ROI).

Ultimately, this plugin is ideal for businesses aiming to enhance their analytics, boost conversions, and elevate the overall shopping experience. The Knowband WooCommerce Google Tag Manager Extension supports Google Analytics, GA4, and other Google marketing tools—thereby empowering data-driven decision-making with precision and ease

Key Features of WooCommerce Google Tag Manager Plugin

Effortless Google Tag Manager Integration
Knowband’s WooCommerce Google Marketing Integration user-friendly integration tool makes it easy to connect Google Analytics 4 to your WooCommerce store with no technical skills or coding experience needed.

Moreover, this plugin allows the store admins to track key e-commerce metrics like product views, add-to-cart events, purchases, and more in real-time. Make data-driven decisions to boost conversions and grow your business, all from an intuitive dashboard.

Real-Time Event Tracking for Actionable Insights
 WooCommerce Google Marketing Integration Plugin allows store owners to track critical customer interactions as they happen, including product views, add-to-cart actions, checkout steps, coupon usage, and selected payment and shipping methods, giving you immediate visibility into user behaviour.

Campaign Tracking with UTM Parameter Support
Furthermore, Custom Event Tracking WooCommerce Plugin automatically capture UTM parameters to evaluate your marketing campaign performance and identify the channels driving the highest traffic and conversions.

Enhanced eCommerce Tracking for Smarter Decisions
GTM WooCommerce Plugin allows the store owners to gain deeper insights into your store’s performance with advanced tracking of product engagement, cart activity, and completed purchases—perfect for data-driven strategy optimization.

Fast and Simple Setup – No Technical Knowledge Needed
The WooCommerce Google Event Tracker Plugin features an intuitive interface that enables a smooth, hassle-free setup—allowing users to manage tracking tags effortlessly, with no coding required.

Powerful Admin Dashboard for Complete Control
 Moreover, you can manage all your tracking tags and events directly from your WooCommerce admin panel using a streamlined and user-friendly dashboard.

Multi-Language Compatibility for Global Reach
Knowband’s WooCommerce Google Analytics Integration is designed for international stores, the extension supports multiple languages to help you deliver a consistent, localized shopping experience across different regions.

2.1 Steps to Get the Google Tag Manager ID and Google Analytics Measurement ID

2.1.1 Steps to Get Google Tag Manager ID

Step 1: Access the Google Tag Manager account.

Step 2: Create a new container or select an existing container within your Google Tag Manager account.

Step 3: The Container ID will be displayed in the top-right corner of your Google Tag Manager dashboard, typically formatted as: GTM-XXXXXX.

Step 4: Copy the Container ID and add it to the GTM container ID field in the configuration field.

2.1.2 Follow these steps to get Google Measurement ID 

Step 1: Visit the Google Analytics account.

Step 2: Select the property for which you want to get the Measurement ID.

Step 3: Navigate to Admin ->Data Streams and choose your web data stream.

Step 4: Navigate to Admin > Data Streams in your Google Analytics account, then locate the Measurement ID, which appears in this format: G-XXXXXXXXXX.

Step 5: Copy this ID and paste it into the Google Measurement ID field within the module’s configuration settings.

3.1 Configuring Events in Google Tag Manager

To enable event tracking in your WooCommerce store using the WooCommerce Google Analytics Integration Plugin, follow these steps:

Step 1: Download the GTM Events File
Navigate to the WooCommerce gtag Integration Plugin’s configuration panel and go to the Instructions tab. There you’ll find a direct link to download the GTM events JSON File.

Step 2: Log into Google Tag Manager
Access your Google Tag Manager account.

Step 3: Import the Events Container
Go to Admin > Import Container in your GTM dashboard.

Step 4: Upload the JSON File
Select the downloaded JSON file from your computer.

Step 5: Choose the Workspace and Import Option
Pick the GTM workspace where you’d like to import the events. Then choose either Merge (to combine with existing settings) or Overwrite (to replace them entirely), based on your preference.

Step 6: Confirm the Import
Click Confirm to complete the import process.

Step 7: Publish the Container
Save and publish the updated container to activate the new events in your GTM account

By following the above steps, you can successfully configure the WooCommerce gtag Integration Extension. However, if you face any issues, please feel free to contact us at support@knowband.com.

4.0 Set Up WooCommerce Google Analytics Integration Plugin in 3 Simple Steps

Log in to your WordPress Admin Dashboard.

Navigate to Plugins > Add New.

Upload the zipped file provided with the WooCommerce GA4 Integration purchase.

Click Install Now next to the plugin, then click Activate once installed.

5.0. Admin Panel Overview of WooCommerce eCommerce Measure Extension

The Google Tag Manager for WooCommerce extension includes a user-friendly admin dashboard that allows store owners to easily configure and manage tracking tags directly from the WooCommerce backend—no technical expertise required.

Core Features of the Admin Panel

  • Enable or Disable Extension
     Instantly activate or deactivate the module as needed with a simple toggle.
  • GTM Container ID
     Please enter your Google Tag Manager Container ID in this field to seamlessly connect your WooCommerce store with GTM.
  •  Refer to section 1.1 for guidance on locating this ID.
  • Google Analytics ID
     Input your Google Analytics Measurement ID to link Google Analytics with GTM and start tracking store performance.

Event-Based Tag Management

Each event listed below can be individually enabled or disabled based on your store’s specific tracking requirements in the WooCommerce GA4 Integration Plugin. Consequently, this flexibility allows you to tailor the data collection, enabling Google Analytics to provide more relevant insights and helping you make smarter business decisions.

  • Track Page Views
     You can enable or disable the event as per your need. This event tracks every page visit, which helps GA analyze overall site traffic and user navigation patterns. Therefore, it is crucial to understand customer behaviour and optimise your site structure.
  • Category Views
     Enable or disable as needed. Moreover, this tracks visits to product categories, allowing GA to identify popular sections. As a result, you can focus your marketing efforts and manage inventory more effectively.
  • Product Details Page
     Furthermore, you can enable or disable the event as needed. This event in WooCommerce GA4 Integration Extension monitors engagement with individual product pages, providing valuable insights into which products attract the most attention. Thus, it aids in product promotion and stock management.
  • Add to Cart
     Enable or disable as needed. This event in WooCommerce GA4 eCommerce Events tracks when customers add products to their shopping cart, giving GA critical data on purchase intent. Consequently, you can optimize your sales funnel and remarketing strategies.
  • Cart Removal
     Enable or disable as needed. It detects when items are removed from the cart, which helps identify potential obstacles in the purchasing process.  Hence, you can improve the user experience to reduce cart abandonment.
  • Cart Views
     Enable or disable as needed. This monitors how often customers view their cart, providing insight into shopper engagement and possible bottlenecks before checkout.
  • Checkout Start
     Enable or disable as needed. It captures when a user begins the checkout process, allowing GA to track funnel progression. Therefore, you can improve the checkout experience to minimize drop-offs.
  • Checkout Page
     Enable or disable as needed. This tracks detailed interactions on checkout pages, offering valuable data for optimizing conversions at this critical step.
  • Address Selection
     Enable or disable as needed. It monitors when customers add or select shipping addresses, helping identify preferences or issues during checkout.
  • Shipping Method Choice
     Enable or disable as needed. This tracks which shipping options customers select, providing insights into customer preferences and aiding logistics and marketing planning.
  • Order Confirmation
     Enable or disable as needed. The WooCommerce eCommerce Measure Extension’s order confirmation captures successful order completions, the primary conversion event for GA. Consequently, it is essential for accurate revenue tracking and ROI measurement.
  • Customer Login
     Enable or disable as needed. This tracks when users log in to their accounts, offering insights into returning customer behaviour and loyalty program effectiveness.
  • Customer Registration
     Enable or disable as needed. It monitors new account creations, useful for tracking customer acquisition and growth trends.
  • Discount Code Use
     Enable or disable as needed. This monitors the usage of promotional or discount codes, helping assess the effectiveness of marketing campaigns and incentives.
  • Discount Code Removal
     Enable or disable as needed. It tracks when discount codes are removed during checkout, highlighting friction points that may cause cart abandonment.
  • Search Product Tracking
     Enable or disable as needed. This captures the search terms customers enter, offering valuable data to optimize product offerings and merchandising.
  • Capture UTM Parameters
     Enable or disable as needed. It automatically collects UTM parameters from URLs, allowing GA to accurately attribute traffic and conversions to specific marketing campaigns. Consequently, this is essential for boosting your campaign’s ROI.

5.0 Configuration Instructions:

The WooCommerce No-Code Google Tag Manager Integration provides straightforward, beginner-friendly setup instructions—no technical knowledge required. Store admins can easily access the Google Tag Manager and Google Analytics Consoles and follow simple steps to retrieve the necessary credentials for integration.

Moreover, these clear instructions are designed to guide you through the entire WooCommerce gtag Integrator Plugin configuration process with ease.

If you encounter any issues during setup or while using the extension, our support team is here to help. You can contact us by: