Prestashop Marketplace Sellers-Admin Ticket System Addon
This PrestaShop Marketplace seller’s admin ticket system module allows sellers to contact admin and vice versa. The sellers can contact the admin by generating a ticket to the admin and in the same way admin can interact with the seller by generating a ticket to the admin. Both of them have an option to contact each other. An email notification is sent to the receiver to inform about the message. The PrestaShop Marketplace Sellers- Admin ticket system extension offers admin the right to change the status and priority of the raised tickets.
The Prestashop Marketplace Sellers Admin Ticket system can be configured only if the PrestaShop Multi-vendor Marketplace extension is installed on the store.
Features of the PrestaShop Marketplace Sellers-Admin Ticket System plugin:
- Admin can contact any seller and vice-versa.
- Sellers can contact admin whenever needed from their seller account panel.
- Unique id/ reference number will be assigned to the generated ticket by the PrestaShop Sellers-Admin ticket system module.
- The ticket will have the following information on it: the email address, store name, ticket title and last update date of the ticket.
- Status of the tickets can be updated from the PrestaShop Sellers-Admin ticket system extension.
- Admin can set the Priority of the tickets from the admin panel of PrestaShop Sellers-Admin ticket system module.
- Change in the Status and priority can be directly monitored by the Marketplace admin.
- Mail notification is being sent to notify receiver.
- Thread view layout is available for the ticket generated.
- PrestaShop Sellers-Admin ticket system plugin is easy to install and configure
- Add-on offers MultiStore, SSL and Multi-Language compatible.
Benefits for Admin:
- PrestaShop Marketplace Sellers-Admin ticket system module is very easy to install and configure.
- Installation of PrestaShop Marketplace seller -admin ticket system plugin, does not require any change in code.
- The marketplace admin has the access to update the status of the ticket generated from the admin panel.
- Change in status can be tracked by the admin at a button click.
- Priority of the generated ticket is changed by the Marketplace admin from the backend of PrestaShop Marketplace seller -admin ticket system extension.
- Any change in the priority of the tickets can be tracked by the admin from the PrestaShop Marketplace seller -admin ticket system addon.
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If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.
- Mail notification is sent to the receiver
- Seller and admin can contact each other by using this interface
- Ticket treads can be created.
- Status of the raised tickets can be updated by the Admin
- Priority of the tickets generated can be set from the admin panel.
||Prestashop v1.6.x.x - v1.7.x.x