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I am unable to login with my customer credentials in fronted: Please Help

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Good morning guys,

Right now am working on Magenta web services. I created a customer register web services and I was consumed that in android.The insertion of customer details in Magenta database is working fine but after reusing the credentials in Magenta fronted that means(my website) am unable to login with that credentials can u please help me on that.
asked Jun 5, 2017 in Magento by harsh (8,710 points)

1 Answer

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Hi,

In such case, I will suggest you try refreshing cache of your browser or of Magento. If still, this issue persists then it may be possible that the value of form_key  is missing. To fix missing form_key value follow below steps

1. Open login.phtml file

2. Insert following code inside <ul class="form-list">

<input type="hidden" name="form_key" value="<? echo Mage::getSingleton('core/session')->getFormKey(); ?>" />

3. Refresh magento cache and retry.

This should fix the login issue. 

 

answered Jun 7, 2017 by Prashant (1,160 points)

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