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Opencart cannot back up - just a blank page!

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My Opencart suddenly cannot back up, when clicking on the System -> Backup/Restore -> Backup button, it just gives me blank page!
 
" xxx page isn’t working
xxx.com is currently unable to handle this request.
HTTP ERROR 500"
asked May 3, 2017 in Opencart by harsh (8,710 points) 1 flag

1 Answer

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Hi,

Can you please check the Error Log and tell us the error message?

To view your error log, log into your server and run the below command

"vi /var/log/apache2/error.log"

After that, press "SHIFT + G" to go to last line.

Please copy the error from there and post in the comment. We will be able to help you better after that.

 

Thanks
answered May 15, 2017 by teo.arjun (2,610 points)

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