{"id":606295,"date":"2020-03-12T09:41:37","date_gmt":"2020-03-12T09:41:37","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=606295\/"},"modified":"2020-03-12T19:15:58","modified_gmt":"2020-03-12T09:45:58","slug":"magento-2-return-manager-module","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/magento-blog\/magento-2-return-manager-module\/","title":{"rendered":"Magento 2 Return Manager | RMA Extension"},"content":{"rendered":"<p><em>Magento 2 Return Manager, also referred to as Magento 2 RMA extension helps you manage your store returns comfortably.<\/em><\/p>\n<p>Product returns take place in massive numbers in an eCommerce website and managing those return requests require a flexible returns management system. Failing to provide easy return facility to the customers may degrade your brand reputation.<\/p>\n<p>Let this not be a problem anymore with Knowband\u2019s <a href=\"https:\/\/www.knowband.com\/magento-2-return-manager\" target=\"_blank\">Magento 2 Return Manager<\/a> extension.<\/p>\n<h2>Overview<\/h2>\n<p>1. Three types of return choices: Replacement, Refund, and Credits<\/p>\n<p>2. Image upload option for customers to highlight the defect<\/p>\n<p>3. Easy returns for even Guest customers<\/p>\n<p>4. Set up return policies and return guidelines<\/p>\n<p>5. Create returns on customers\u2019 behalf<\/p>\n<p>6. View pending, approved and successful returns<\/p>\n<p>7. Email customization<\/p>\n<p>8. Responsive, multi-lingual, multi-store compatible, SSL compatible, and compatible with all browsers<\/p>\n<h2>Features offered by Magento 2 Return Manager Extension (detailed)-<\/h2>\n<p>1. Enable or disable the module anytime within a single click.<\/p>\n<p>2. Allow even guest users to raise a return request.<\/p>\n<p>3. Magento 2 RMA extension allows customers to upload the image of the product to be more specific about the issue in the product. The supported file formats for image upload are jpg, jpeg, png, gif, and the image size cannot be more than 2 MB.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-606334 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-1.png\" alt=\"Magento 2 Return Manager\" width=\"1126\" height=\"482\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-1.png 1126w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-1-300x128.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-1-768x329.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-1-1024x438.png 1024w\" sizes=\"auto, (max-width: 1126px) 100vw, 1126px\" \/><\/a><\/p>\n<p>4. Make customers aware of the return guidelines while they return their item. A return slip is generated when a customer\u2019s return request is approved that contains your return guidelines.<\/p>\n<p>5. Magento 2 Returns Management extension allows you to set up your store addresses to make it convenient for your customers to send their return item. The store addresses are displayed when a customer is creating a return request. They can choose their desired nearby store.<\/p>\n<p>6. Magento 2 Returns and Refund Management extension provides multiple email templates for different order return status. You can customize these email templates as per your way.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-2.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-606335 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-2.png\" alt=\"Magento 2 RMA extension\" width=\"976\" height=\"478\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-2.png 976w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-2-300x147.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-2-768x376.png 768w\" sizes=\"auto, (max-width: 976px) 100vw, 976px\" \/><\/a><\/p>\n<p>7. You can create your return policies with the help of the Magento 2 Product Return extension. It will be displayed to the users while they create a return. For different return type, you can highlight different return policies. You can specify when can a customer expect the solution for his return, and also specify what should be the condition of the item to submit it for return. You can also map products for particular return policy.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-4.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-606355 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-4.png\" alt=\"Magento 2 Returns and Refund Manager\" width=\"746\" height=\"505\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-4.png 746w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-4-300x203.png 300w\" sizes=\"auto, (max-width: 746px) 100vw, 746px\" \/><\/a><\/p>\n<p>8. Add some of the common return reasons to make it easier for the customers to pick their return cause from the drop-down list.<\/p>\n<p>9. You can create different order return statuses through Magento 2 Return Manager module.<\/p>\n<p>10. This RMA extension also allows you to create a return request on your customer\u2019s behalf.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-3.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-606336 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-3.png\" alt=\"Magento 2 Returns Management\" width=\"1016\" height=\"438\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-3.png 1016w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-3-300x129.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/magento-2-return-manager-3-768x331.png 768w\" sizes=\"auto, (max-width: 1016px) 100vw, 1016px\" \/><\/a><\/p>\n<p>11. You can track your pending (non-approved) return requests and approved return requests from the back end. It displays the Order ID, product info, product quantity, customer\u2019s name and email address, return reason, return type, and the return status. All the successful return orders are displayed under the Archives list.<\/p>\n<p>12. A success message is displayed to the user every time a return request is placed.<\/p>\n<h2>Benefits of Magento 2 RMA Extension<\/h2>\n<p>Improve Returns management on your Magento 2 store.<\/p>\n<p>Provide a hassle-free return facility to your customers.<\/p>\n<p>Gain <a href=\"https:\/\/www.knowband.com\/blog\/ecommerce-blog\/build-customer-trust-loyalty\/\" target=\"_blank\">customer trust<\/a><\/p>\n<p>Improve customer loyalty<\/p>\n<p>Improve customer retention (because of store credits)<\/p>\n<blockquote><p>If you need any assistance with the Magento 2 Return Manager module, feel free to ask it in the comment section below or you can submit your query at <a href=\"mailto:support@knowband.com\">support@knowband.com<\/a> and our team will reach out to you shortly.<\/p><\/blockquote>\n<p><strong>You may also like:<\/strong><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/ecommerce-blog\/manage-ecommerce-returns\/\" target=\"_blank\">5 Ways to Manage eCommerce Returns<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/ecommerce-blog\/reduce-ecommerce-returns\/\" target=\"_blank\">6 Simple Tips to Reduce eCommerce Returns<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/ecommerce-blog\/effective-ecommerce-return-policy\/\" target=\"_blank\">6 Pieces of Advice for an Effective eCommerce Return Policy<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Magento 2 Return Manager, also referred to as Magento 2 RMA extension helps you manage your store returns comfortably. Product returns take place in massive numbers in an eCommerce website and managing those return requests require a flexible returns management system. Failing to provide easy return facility to the customers may degrade your brand reputation. [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":606375,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[3],"tags":[21014,1888,21013,21011,21012],"class_list":["post-606295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magento-blog","tag-magento-2-product-returns-extension","tag-magento-2-return-manager","tag-magento-2-returns-and-refunds-management-extension","tag-magento-2-returns-management-extension","tag-magento-2-rma-extension"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Magento 2 Return Manager | RMA Extension - Knowband Blog<\/title>\n<meta name=\"description\" content=\"Looking for an RMA extension for your Magento 2 website? Read about the Magento 2 Return Manager Extension by Knowband that will fulfil your requirements.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/magento-blog\/magento-2-return-manager-module\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Magento 2 Return Manager | RMA Extension - Knowband Blog\" \/>\n<meta property=\"og:description\" content=\"Looking for an RMA extension for your Magento 2 website? Read about the Magento 2 Return Manager Extension by Knowband that will fulfil your requirements.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.knowband.com\/blog\/magento-blog\/magento-2-return-manager-module\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Knowband\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-12T09:41:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-12T09:45:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2020\/03\/Magento-2-Return-Manager.png\" \/>\n\t<meta property=\"og:image:width\" content=\"760\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Manish Barthwal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@KnowbandPlugin\" \/>\n<meta name=\"twitter:site\" content=\"@KnowbandPlugin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Manish Barthwal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/\"},\"author\":{\"name\":\"Manish Barthwal\",\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/fr\\\/#\\\/schema\\\/person\\\/224835eb436630f63b36c7514bad31ce\"},\"headline\":\"Magento 2 Return Manager | RMA Extension\",\"datePublished\":\"2020-03-12T09:41:37+00:00\",\"dateModified\":\"2020-03-12T09:45:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/\"},\"wordCount\":586,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Magento-2-Return-Manager.png\",\"keywords\":[\"Magento 2 Product Returns Extension\",\"magento 2 return manager\",\"Magento 2 Returns and Refunds Management Extension\",\"Magento 2 Returns Management Extension\",\"Magento 2 RMA Extension\"],\"articleSection\":[\"Magento\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/\",\"url\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/\",\"name\":\"Magento 2 Return Manager | RMA Extension - Knowband Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/magento-blog\\\/magento-2-return-manager-module\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/Magento-2-Return-Manager.png\",\"datePublished\":\"2020-03-12T09:41:37+00:00\",\"dateModified\":\"2020-03-12T09:45:58+00:00\",\"description\":\"Looking for an RMA extension for your Magento 2 website? 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