{"id":26852,"date":"2019-06-03T10:45:23","date_gmt":"2019-06-03T10:45:23","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=26852\/"},"modified":"2019-06-04T21:46:41","modified_gmt":"2019-06-04T12:16:41","slug":"spring-global-spring-omni-error-shipment-not-registered","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-shipment-not-registered\/","title":{"rendered":"Spring Global (Spring Omni) Error: Shipment is not being Registered"},"content":{"rendered":"<h2>Problem Statement:<\/h2>\n<p>Shipment is not being registered on the sent timestamp and also no error is reporting in the response.<\/p>\n<h3>Solution:<\/h3>\n<p>We have raised a ticket for the same and they replied that this issue was occurred because recipient&#8217;s email parameter was not sent in the Shipment API <a href=\"https:\/\/api.myparcel.com\/shipments\" target=\"_blank\">https:\/\/api.myparcel.com\/shipments<\/a><\/p>\n<p>According to the Spring Omni documentation, this email is optional parameter:<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture3.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-26853 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture3.png\" alt=\"Spring Omni documentation\" width=\"1298\" height=\"538\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture3.png 1298w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture3-300x124.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture3-768x318.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture3-1024x424.png 1024w\" sizes=\"auto, (max-width: 1298px) 100vw, 1298px\" \/><\/a><br \/>\nSo, we raised a ticket again on Spring Omni regarding this and they replied: <strong>The shipment is failing to be created due to recipient email address not being populated. Although, the schema shows this as optional but Spring require the email address so the carriers can send notifications to the recipient (if they offer that service\u2026)<\/strong><\/p>\n<p>So recipient email is required parameter in Spring Omni and need to be sent in shipment API.<\/p>\n<p>For more Related Blogs, Please visit here:<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-property-phone_number-required\/\" target=\"_blank\">Spring Global (Spring Omni) Error: The property phone_number is required<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/news\/spring-omni-manifest\/\" target=\"_blank\">Spring Omni Manifest<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/news\/spring-global-spring-omni-billing-concept\/\" target=\"_blank\">Spring Global (Spring Omni): Billing Concept<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-resource-not-found\/\" target=\"_blank\">Spring Global (Spring Omni) Error: Resource Not Found<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-getting-blank-response-fetching-label\/\" target=\"_blank\">Spring Global (Spring Omni) Error: Getting Blank Response While Fetching Label<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem Statement: Shipment is not being registered on the sent timestamp and also no error is reporting in the response. Solution: We have raised a ticket for the same and they replied that this issue was occurred because recipient&#8217;s email parameter was not sent in the Shipment API https:\/\/api.myparcel.com\/shipments According to the Spring Omni documentation, [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[1111],"tags":[10452,10446,10453],"class_list":["post-26852","post","type-post","status-publish","format-standard","hentry","category-tips","tag-spring-global-shipment-error","tag-spring-omni","tag-spring-omni-error"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spring Global (Spring Omni) Error: Shipment is not being Registered<\/title>\n<meta name=\"description\" content=\"Shipment is not being registered on the sent timestamp and also no error is reporting in the response. In this blog you will get its solution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-shipment-not-registered\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spring Global (Spring Omni) Error: Shipment is not being Registered\" \/>\n<meta property=\"og:description\" content=\"Shipment is not being registered on the sent timestamp and also no error is reporting in the response. 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