{"id":26846,"date":"2019-06-03T10:33:45","date_gmt":"2019-06-03T10:33:45","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=26846\/"},"modified":"2019-06-04T21:34:41","modified_gmt":"2019-06-04T12:04:41","slug":"spring-global-spring-omni-error-property-phone_number-required","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-property-phone_number-required\/","title":{"rendered":"Spring Global (Spring Omni) Error: The property phone_number is required"},"content":{"rendered":"<h2 style=\"text-align: justify;\">Error in the response:<\/h2>\n<p style=\"text-align: justify;\"><em>The property phone_number is required<\/em> while registering the shipment.<\/p>\n<h3 style=\"text-align: justify;\">Solution:<\/h3>\n<p style=\"text-align: justify;\">This error is occurring when recipient&#8217;s phone_number parameter is not sent in the Shipment API <a href=\"https:\/\/api.myparcel.com\/shipments\" target=\"_blank\"><strong>https:\/\/api.myparcel.com\/shipments<\/strong><\/a><\/p>\n<p style=\"text-align: justify;\">According to the Spring Omni documentation, phone_number is an optional parameter:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-26847 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-1.png\" alt=\"Spring Omni documentation\" width=\"1350\" height=\"646\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-1.png 1350w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-1-300x144.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-1-768x368.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-1-1024x490.png 1024w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">We raised ticket on Spring Omni and they replied: <strong>The shipment is failing to be created due to recipient phone number not being populated. Although, the schema shows this as optional\u00a0but Spring\u00a0require the phone number so the carriers can send notifications to the recipient (if they offer that service\u2026)<\/strong><br \/>\nSo phone_number is a required parameter and need to be sent in shipment API.<\/p>\n<p>For more Related Blogs, Please visit here:<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-shipment-not-registered\/\" target=\"_blank\">Spring Global (Spring Omni) Error: Shipment is not being Registered<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/news\/spring-omni-manifest\/\" target=\"_blank\">Spring Omni Manifest<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/news\/spring-global-spring-omni-billing-concept\/\" target=\"_blank\">Spring Global (Spring Omni): Billing Concept<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-resource-not-found\/\" target=\"_blank\">Spring Global (Spring Omni) Error: Resource Not Found<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-getting-blank-response-fetching-label\/\" target=\"_blank\">Spring Global (Spring Omni) Error: Getting Blank Response While Fetching Label<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error in the response: The property phone_number is required while registering the shipment. Solution: This error is occurring when recipient&#8217;s phone_number parameter is not sent in the Shipment API https:\/\/api.myparcel.com\/shipments According to the Spring Omni documentation, phone_number is an optional parameter: We raised ticket on Spring Omni and they replied: The shipment is failing to [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[1111],"tags":[10451,10450,10440],"class_list":["post-26846","post","type-post","status-publish","format-standard","hentry","category-tips","tag-ph-no-required-error","tag-phone-number-required-error","tag-spring-global-error"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spring Global (Spring Omni) Error: The property phone_number is 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