{"id":20234,"date":"2018-08-01T11:37:31","date_gmt":"2018-08-01T11:37:31","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=20234\/"},"modified":"2022-07-19T09:23:20","modified_gmt":"2022-07-19T09:23:20","slug":"what-to-do-if-your-app-was-declined-on-the-apple-app-store","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/mobile-app\/what-to-do-if-your-app-was-declined-on-the-apple-app-store\/","title":{"rendered":"What to do if your app was declined on the Apple App Store?"},"content":{"rendered":"<p>Apple App Store has such a jam-packed app environment, that sometimes <a href=\"https:\/\/www.knowband.com\/blog\/mobile-app\/how-to-publish-your-ios-app-on-the-apple-app-store\/\" target=\"_blank\">publishing your app<\/a> there becomes quite an arduous task. As per a survey, there are around 2 million apps available in the Apple store. Entering into this huge competition isn\u2019t everyone\u2019s cup of tea and often you find your App declined by Apple Store. This data isn\u2019t stopping; every day new applications are being built and published.<\/p>\n<p>According to a report on <a href=\"https:\/\/www.statista.com\/statistics\/276623\/number-of-apps-available-in-leading-app-stores\/\" target=\"_blank\">Statista<\/a>, after the Google Play Store, Apple leads the list with the most number of applications available:<a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/stats.png\"><br \/>\n<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/stats-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-20236 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/stats-1.png\" alt=\"stats\" width=\"608\" height=\"383\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/stats-1.png 608w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/stats-1-300x189.png 300w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/a><\/p>\n<p>It is quite unfortunate that some of the apps fail to pass the iOS gatekeepers and get rejected by the store. For beginners and also for professionals, it isn\u2019t that easy to understand why their app got declined by the iOS store and what to do next. So, here are a few reasons why your app gets declined on the Apple store along with their solutions. Keeping these points in your mind would surely get your app published in one shot. Additionally, the developers whose app got rejected can retry and get it published with these measures.<\/p>\n<p><strong>Recommended Read:<\/strong>\u00a0<a href=\"https:\/\/www.knowband.com\/blog\/mobile-app\/what-to-do-if-app-declined-by-google-play-store\/\" target=\"_blank\">What to do if your app was declined on Google Play Store?<\/a><\/p>\n<h2>Why does your App gets declined on the Apple Store?<\/h2>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/Why-Does-the-Apple-Store-Reject-Your-App.jpeg\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-817092 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/Why-Does-the-Apple-Store-Reject-Your-App.jpeg\" alt=\"Why-Does-the-Apple-Store-Reject-Your-App\" width=\"760\" height=\"600\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/Why-Does-the-Apple-Store-Reject-Your-App.jpeg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/Why-Does-the-Apple-Store-Reject-Your-App-300x237.jpeg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h3>1. Crashes and Bugs<\/h3>\n<p>Apple isn\u2019t lenient for apps that contain any kind of bugs or crashes. Make sure your app works fine before sending it for approval. If during testing, Apple regulators find any kind of unstable app performance, your app will surely get rejected.<\/p>\n<h3>2. Poor Performance<\/h3>\n<p>Often it happens that the app looks stunning and reliable, but when it comes to the performance they fail miserably. Either the app takes a huge time to load or it doesn&#8217;t meet the user&#8217;s expectations. Try to make App&#8217;s performance optimal if you don&#8217;t want your app in the rejection bin. You can even hide app loading time by making the\u00a0<a href=\"https:\/\/www.knowband.com\/blog\/mobile-app\/create-right-splash-screens-mobile-app\/\" target=\"_blank\">right splash screen for your app. <\/a><\/p>\n<h3>3. Privacy<\/h3>\n<p>The privacy policy of the Apple App Store is very strict. You need to carefully read all the privacy policy requirements before publishing it. If you don\u2019t provide enough privacy details in your application, it will lead to app rejection.<\/p>\n<p><strong>Recommended Read:<\/strong>\u00a0<a href=\"https:\/\/www.knowband.com\/blog\/mobile-app\/save-data-firebase-swift-language-ios\/\" target=\"_blank\">How to save data to firebase in swift language using iOS?<\/a><\/p>\n<h3>4. Broken Links<\/h3>\n<p>Broken links have been one of the top reasons for app rejection in the Apple store. Before submitting an app for approval, go through every app page and check if all the links are working fine. There are various tools available for checking broken links in an application, I would suggest trying them at least once.<\/p>\n<h3>5. Bad App UI<\/h3>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/bad-app-UI.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-20237 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/bad-app-UI.png\" alt=\"bad-app-ui\" width=\"466\" height=\"284\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/bad-app-UI.png 466w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/bad-app-UI-300x183.png 300w\" sizes=\"auto, (max-width: 466px) 100vw, 466px\" \/><\/a><\/p>\n<p>Before designing the interface of your application, in order to meet design expectations and quality, get along with <a href=\"https:\/\/developer.apple.com\/design\/human-interface-guidelines\/ios\/overview\/themes\/\" target=\"_blank\">Apple\u2019s Design Guidelines<\/a>. These guidelines will enrich you with a better idea of how to properly design the user interface of an application which will bring out the best results for you. <a href=\"https:\/\/developer.apple.com\/app-store\/review\/rejections\/\" target=\"_blank\">Here<\/a> is an example illustrating what not to do while designing app interfaces.<\/p>\n<h3 class=\"alignnone\">6. Inaccurate App Description<\/h3>\n<p>Lack of app description, metadata, screenshots, and preview could possibly be the reason behind app declination. The incorrect information about the application can also cause App Store rejection. Try to keep your description to the point and accurate.\u00a0 Also, make sure your app doesn\u2019t point out any lies. If your app description is misleading, you might find yourself in the hot water.<\/p>\n<h3>7. Payment System<\/h3>\n<p>If your software uses in-app purchases or digital subscriptions, transactions must go through the in-app purchasing system. Otherwise, your app will face rejection while reviewing. This is something which you should keep in mind while upgrading your website to a mobile application.<\/p>\n<p><strong>Recommended Read:<\/strong>\u00a0<a href=\"https:\/\/www.knowband.com\/blog\/mobile-app\/download-app-direct-from-diawi-link\/\" target=\"_blank\">How to download the Android\/iOS app from the Diawi link?<\/a><\/p>\n<h3>Other Reasons for App Store Rejection<\/h3>\n<p><a href=\"https:\/\/developer.apple.com\/contact\/phone\/\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-20238 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/apple-phone-support.png\" alt=\"apple-phone-support\" width=\"608\" height=\"227\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/apple-phone-support.png 608w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/apple-phone-support-300x112.png 300w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/a><\/p>\n<p>There might be a few other reasons for app rejections as well. So, If you have submitted your app to the Apple store for approval and it got rejected for some unknown reason, you can contact\u00a0<a href=\"https:\/\/developer.apple.com\/contact\/phone\/\" target=\"_blank\">Apple support<\/a>.<\/p>\n<h2>How to avoid app rejection from Apple App Store?<\/h2>\n<p>The above discussed were some of the basic reasons for app rejection. One thing is certain before submitting your app, you can avoid such rejections if you are careful while app development. Now let\u2019s see ways through which you can save your app from hauling and get it approved:<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/How-Can-I-Prevent-Apples-App-Store-from-Rejecting-My-App.jpeg\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-817094 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/How-Can-I-Prevent-Apples-App-Store-from-Rejecting-My-App.jpeg\" alt=\"how-can-i-prevent-apples-app-store-from-rejecting-my-app\" width=\"760\" height=\"752\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/How-Can-I-Prevent-Apples-App-Store-from-Rejecting-My-App.jpeg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/How-Can-I-Prevent-Apples-App-Store-from-Rejecting-My-App-300x297.jpeg 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/How-Can-I-Prevent-Apples-App-Store-from-Rejecting-My-App-60x60.jpeg 60w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h3>1. Test your app before sending it for approval:<\/h3>\n<p>App testing is a very necessary and very basic step. Any bugs or errors, if found in-app functionality, should be curbed out instantly. Before sending the application for the approval process, it should be thoroughly checked on different devices for performance issues. Fixing all the major errors could simply prevent your app from getting rejected by regulators. Test your app properly and then send it for review, and hopefully, you won\u2019t have any issues.<\/p>\n<h3>2. Add proper privacy details in the app:<\/h3>\n<p>As per Apple&#8217;s guidelines, two types of links are must in your app, if you want it to be published:<\/p>\n<ol>\n<li>Support link with contact information.<\/li>\n<li>Privacy Policy page link.<\/li>\n<\/ol>\n<p>I would suggest you make your application <a href=\"https:\/\/www.knowband.com\/blog\/ecommerce-blog\/gdpr-need-know-law-effect-ecommerce\/\" target=\"_blank\">compliant with GDPR rights<\/a> and <a href=\"https:\/\/www.apple.com\/in\/legal\/privacy\/en-ww\/\" target=\"_blank\">Apple\u2019s privacy policy<\/a> for the safe side.<\/p>\n<h3>3. Your App icon and UI should be effective:<\/h3>\n<p>The app icon also plays a major role in app publishing on an iOS store. If your app consists of a similar kind of icon which already exists in the App Store, it will face rejection. Your app icon speaks about what your app provides to the users, so, try to make an effective app icon. Also, check your app UI shouldn\u2019t look crammed up.<\/p>\n<p><strong>Recommended Read:<\/strong> <a href=\"https:\/\/www.knowband.com\/blog\/mobile-app\/10-tips-for-creating-icon-mobile-app\/\">10 Tips for Creating an Icon for a Mobile App<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/07\/Convert-Your-eCommercet-2.jpg\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-134096 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/07\/Convert-Your-eCommercet-2.jpg\" alt=\"convert-your-ecommerce-website-to-an-app\" width=\"900\" height=\"146\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/07\/Convert-Your-eCommercet-2.jpg 900w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/07\/Convert-Your-eCommercet-2-300x49.jpg 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/07\/Convert-Your-eCommercet-2-768x125.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<h3>4. Keep the App\u2019s Metadata Accurate:<\/h3>\n<p>Your app description or the metadata should not discuss or point to any other mobile platform. Your app metadata should be accurate. Ensure that app content and functionality are in sync with each other and both together make a good combination.<\/p>\n<h3>5. Payment should not be linked to third-party mechanisms:<\/h3>\n<p>Apple neither accepts payment outside its App Store for one-time purchases nor for digital subscriptions. So, you should make sure that all the purchases from your application go through the user\u2019s iTunes account.<\/p>\n<h3>6. Push Notifications should be precise:<\/h3>\n<p>Push notifications are a marketing tool which surely is a great way to engage your users who use your app. However, you should make sure that your app is registered with the APN (Apple Push Notification) service or else it will be declined by the App Store.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-817093 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/MAB.jpeg\" alt=\"mobile app builder testimonal\" width=\"760\" height=\"300\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/MAB.jpeg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/08\/MAB-300x118.jpeg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/p>\n<h2>Wrapping Up<\/h2>\n<p>This rejection process of Apple is basically for preventing users to deal with a buggy or spam applications. If they become lenient, the Apple store would be full of misleading apps and it would ultimately affect their brand image. So, there are valid reasons why the apps get rejected by Apple.\u00a0This approval process wouldn\u2019t be a headache for you if you keep check of all the above-discussed checkpoints while developing an\u00a0<a href=\"https:\/\/www.knowband.com\/mobile-app\/\" target=\"_blank\">eCommerce mobile app<\/a> and getting it published.\u00a0They would surely help you with hassle-free app approval. So, keep a check on app rejection reasons and start reaping iOS store benefits.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/10\/Knowband-Mobile-App-Builder-Is-Available-for-1.jpeg\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-816754 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/10\/Knowband-Mobile-App-Builder-Is-Available-for-1.jpeg\" alt=\"knowband-mobile-app-builder-is-available-for\" width=\"760\" height=\"600\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/10\/Knowband-Mobile-App-Builder-Is-Available-for-1.jpeg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2018\/10\/Knowband-Mobile-App-Builder-Is-Available-for-1-300x237.jpeg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>Every portable device is totally compatible with the apps developed by the eCommerce mobile app provider. They are small and easy to use. Your eCommerce website is easily accessible to online customers. In spite of the fact that a sizable portion of the eCommerce market has already converted their websites into fully functional mobile stores, our job is to remove the obstacles in your way and make this process considerably simpler for you.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/Dm2fgZW3qmQ\" width=\"660\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apple App Store has such a jam-packed app environment, that sometimes publishing your app there becomes quite an arduous task. As per a survey, there are around 2 million apps available in the Apple store. Entering into this huge competition isn\u2019t everyone\u2019s cup of tea and often you find your App declined by Apple Store. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":20239,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[859],"tags":[3222,5828,3220,5829],"class_list":["post-20234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile-app","tag-app-declined","tag-app-rejected-by-apple","tag-app-rejection","tag-ios-store-app-rejection"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What to do if your app declined by Apple App Store? - Blog | Knowband<\/title>\n<meta name=\"description\" content=\"App declined by Apple is a major issue faced by developers. 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