{"id":1314,"date":"2015-02-07T00:00:00","date_gmt":"2015-02-07T00:00:00","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=1314"},"modified":"2022-08-13T12:01:14","modified_gmt":"2017-10-12T11:52:12","slug":"opencart-follow-up-email","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/user-manual\/opencart-follow-up-email\/","title":{"rendered":"OpenCart Follow Up Email &#8211; User Manual"},"content":{"rendered":"<h3 style=\"text-align: justify;\">How to install OpenCart Follow Up Email plugin on your server<\/h3>\n<p style=\"text-align: justify;\">1. Folder structure of the Follow Up Email plug-in folder.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5000.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1103\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5000.png\" alt=\"5000\" width=\"494\" height=\"84\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">2. Open the upload folder and you will find the following folder structure:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5001.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1104\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5001.png\" alt=\"5001\" width=\"599\" height=\"107\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">You must have VQMOD installed for this plug-in to work. If VQMOD is not installed please download and install from the URL below:<br \/>\nhttps:\/\/code.google.com\/p\/vqmod\/<\/p>\n<p style=\"text-align: justify;\">3. Select all the folder and drag and drop them to the root directory of your OpenCart store throughFTP.<\/p>\n<p style=\"text-align: justify;\">4. You will be able find the plug-in ready to be installed in the Modules in your OpenCart store as shown below.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5002.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1105\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5002.png\" alt=\"5002\" width=\"1363\" height=\"87\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">5. Click on the Install link to install the plug-in. This will also add a dropdown option in your menubar which will list all plug-ins by Velocity installed on your store for fast navigation. Thisdropdown also has a message box, using which we can inform you about new launched plugin or new update.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5003.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1106\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5003.png\" alt=\"5003\" width=\"1404\" height=\"489\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">6. Delete the Vqcache files from the vqmod\/vqcache folder.<\/p>\n<p style=\"text-align: justify;\">7. To access Follow Up Email plug-in click on edit button in module section as shown below:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5005.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1108\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5005.png\" alt=\"5005\" width=\"1418\" height=\"522\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">8. On clicking edit button the module for plug-in will open. It contains navigational bar at top, menu at left and main content at center as shown below.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5004.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1107\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5004.png\" alt=\"5004\" width=\"1366\" height=\"86\" \/><\/a><\/p>\n<h3 style=\"text-align: justify;\">1. General Settings tab<\/h3>\n<p style=\"text-align: justify;\"><strong>1. Enable\/Disable:<\/strong> Enable or disable plug-in.<br \/>\n<strong>2. Mail to Unsubscribed Customers:<\/strong> Enable or Disable sending mails to unsubscribed customers.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5005.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1108\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5005.png\" alt=\"5005\" width=\"1418\" height=\"522\" \/><\/a><\/p>\n<h3 style=\"text-align: justify;\">2. Add Template tab<\/h3>\n<p style=\"text-align: justify;\">1. Here admin can create a new template.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5006.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1109\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5006.png\" alt=\"5006\" width=\"1425\" height=\"797\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">2. Enable\/Disable: Enable or disable template.<\/p>\n<p style=\"text-align: justify;\">3. Template Name: Set name of template.<\/p>\n<p style=\"text-align: justify;\">4. Email Subject: Set subject of email to be sent.<\/p>\n<p style=\"text-align: justify;\">5. Email Content: Set content of email to be sent.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5007.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1110\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5007.png\" alt=\"5007\" width=\"1425\" height=\"797\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">6. Active from: Set start date of sending emails of this template.<\/p>\n<p style=\"text-align: justify;\">7. Active to: Set end date of sending emails of this template.<\/p>\n<p style=\"text-align: justify;\">8. Email Frequency: Set delay time (in hours) for sending emails.<\/p>\n<p style=\"text-align: justify;\">9. Order Status: Select one or multiple order statuses after which you wish to send emails.<\/p>\n<p style=\"text-align: justify;\">10. Customer Group: Select one or multiple customer groups. Email will be sent to customers belonging<br \/>\nto selected customer groups.<\/p>\n<p style=\"text-align: justify;\">11. Stores: Select one or multiple stores. Email will be sent to customers who placed orders from<br \/>\nselected stores.<\/p>\n<p style=\"text-align: justify;\">12. Email will be sent to customers belonging to any of the selected customer groups who placed order<br \/>\nfrom any of the selected stores, after selected (email frequency) hours of their order reaching any of<br \/>\nthe selected order statuses.<\/p>\n<h3 style=\"text-align: justify;\">3. View Template tab<\/h3>\n<p style=\"text-align: justify;\">1. Here admin can see list of saved templates.<\/p>\n<p style=\"text-align: justify;\">2. If their are no saved templates then this tab will look as follows:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/50087.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1119\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/50087.png\" alt=\"50087\" width=\"1415\" height=\"538\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">3. If their are some saved templates then this tab will look as follows:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5008.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1111\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5008.png\" alt=\"5008\" width=\"1420\" height=\"522\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">4. Click on Edit link provided in front of every template to edit that template.<\/p>\n<p style=\"text-align: justify;\">5. Click on Delete button to delete selected templates.<\/p>\n<p style=\"text-align: justify;\">6. On clicking the edit link a form will appear to edit the promotion.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5009.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1112\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5009.png\" alt=\"5009\" width=\"1425\" height=\"797\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">7. Enable\/Disable: Enable or disable template.<\/p>\n<p style=\"text-align: justify;\">8. Template Name: Set name of template.<\/p>\n<p style=\"text-align: justify;\">9. Email Subject: Set subject of email to be sent.<\/p>\n<p style=\"text-align: justify;\">10. Email Content: Set content of email to be sent.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5010.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1113\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5010.png\" alt=\"5010\" width=\"1425\" height=\"797\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">11. Active from: Set start date of sending emails of this template.<\/p>\n<p style=\"text-align: justify;\">12. Active to: Set end date of sending emails of this template.<\/p>\n<p style=\"text-align: justify;\">13. Email Frequency: Set delay time (in hours) for sending email.<\/p>\n<p style=\"text-align: justify;\">14. Order Status: Select one or multiple order statuses after which you wish to send emails.<\/p>\n<p style=\"text-align: justify;\">15. Customer Group: Select one or multiple customer groups. Email will be sent to customers belonging<br \/>\nto selected customer groups.<\/p>\n<p style=\"text-align: justify;\">16. Stores: Select one or multiple stores. Email will be sent to customers who placed orders from<br \/>\nselected store.<\/p>\n<h3 style=\"text-align: justify;\">4. Add Black List tab<\/h3>\n<p style=\"text-align: justify;\">1. Here admin can add email id in black list.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5016.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1132\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5016.png\" alt=\"5016\" width=\"1413\" height=\"526\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">2. Email Id: Enter email id to which you do not wish to send emails.<\/p>\n<p style=\"text-align: justify;\">3. No email will be sent to email ids listed in black list.<\/p>\n<h3 style=\"text-align: justify;\">5. View Black List tab<\/h3>\n<p style=\"text-align: justify;\">1. Here admin can see black listed email ids.<\/p>\n<p style=\"text-align: justify;\">2. If there are no saved black listed email id then this tab will look as follows:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5011.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1114\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5011.png\" alt=\"5011\" width=\"1418\" height=\"520\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">3. If their are some saved black listed emails then this tab will look as follows:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5012.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1115\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5012.png\" alt=\"5012\" width=\"1409\" height=\"542\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">4. Click on Delete button to delete selected email ids from black list.<\/p>\n<h3 style=\"text-align: justify;\">6. Reports tab<\/h3>\n<p style=\"text-align: justify;\">1. Here admin can see reports of emails sent to customers.<\/p>\n<p style=\"text-align: justify;\">2. On the top of this tab total number of emails sent and total number of customers received email is<br \/>\ndisplayed.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5013.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1116\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5013.png\" alt=\"5013\" width=\"1418\" height=\"504\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">3. On clicking Show Report button graphical report will appear as per values of filter.<\/p>\n<p style=\"text-align: justify;\">4. You can also see report of email sent to particular customer by writing his name in filter.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5014.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1117\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5014.png\" alt=\"5014\" width=\"1210\" height=\"737\" \/><\/a><\/p>\n<h3 style=\"text-align: justify;\">7. Themer tab<\/h3>\n<p style=\"text-align: justify;\">By clicking on themer tab, you will have an option to change the theme of Follow Up Email admin<br \/>\npanel.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5015.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1118\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2014\/11\/5015.png\" alt=\"5015\" width=\"1411\" height=\"529\" \/><\/a><\/p>\n<h3 style=\"text-align: justify;\">8. Get Support tab<\/h3>\n<p style=\"text-align: justify;\">By clicking on Get Support tab, you will be redirected to our support website, where you can contact<br \/>\nour support for help. Use this tab in case you some query\/issue or found some bug.<\/p>\n<h3 style=\"text-align: justify;\">Cron Setup<\/h3>\n<p style=\"text-align: justify;\">After installation of plug-in please add following cron to your store via control panel\/putty. This cron should run once in every hour.<br \/>\n<strong>0 0 * * * wget -O \/dev\/null https:\/\/yourstore.com\/index.php?route=followupemail\/followupemail<\/strong><br \/>\nReplace yourstore.com with url of your default store.<\/p>\n<h3 style=\"text-align: justify;\">Recommendations<\/h3>\n<p style=\"text-align: justify;\">Set cron file to run once in every hour.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to install OpenCart Follow Up Email plugin on your server 1. Folder structure of the Follow Up Email plug-in folder. 2. Open the upload folder and you will find the following folder structure: You must have VQMOD installed for this plug-in to work. If VQMOD is not installed please download and install from the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[51,48],"tags":[],"class_list":["post-1314","post","type-post","status-publish","format-standard","hentry","category-opencart-user-manual","category-user-manual"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OpenCart Follow Up Email - User Manual - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/user-manual\/opencart-follow-up-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OpenCart Follow Up Email - User Manual - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"How to install OpenCart Follow Up Email plugin on your server 1. 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