{"id":820564,"date":"2023-08-04T11:40:15","date_gmt":"2023-08-04T11:40:15","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=820547\/"},"modified":"2023-08-04T11:40:15","modified_gmt":"2023-08-04T11:40:15","slug":"complemento-prestashop-whatsapp-live-chat-manual-do-usu%c3%a1rio","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/pt-br\/manual-do-usuario\/complemento-prestashop-whatsapp-live-chat-manual-do-usu%c3%a1rio\/","title":{"rendered":"Complemento Prestashop WhatsApp Live Chat &#8211; Manual do Usu\u00e1rio"},"content":{"rendered":"<p><html lang=\"pt\"><head><meta charset=\"utf-8\"><\/head><body><\/p>\n<h2>Introdu\u00e7\u00e3o:<\/h2>\n<p>No cen\u00e1rio digital acelerado de hoje, a comunica\u00e7\u00e3o cont\u00ednua e instant\u00e2nea com o cliente \u00e9 a base de experi\u00eancias excepcionais de compras on-line. Temos o orgulho de apresentar o complemento Prestashop WhatsApp Live Chat Manager da Knowband &#8211; uma ferramenta revolucion\u00e1ria projetada para ampliar os recursos de suporte ao cliente da sua loja Prestashop. Integrando perfeitamente o poder do WhatsApp em sua loja online. O <a href=\"https:\/\/www.knowband.com\/prestashop-whatsapp-live-chat-manager-addon\">Complemento de bate-papo ao vivo do WhatsApp Prestashop<\/a> permite que voc\u00ea se envolva em conversas personalizadas em tempo real com seus clientes. Transcendendo barreiras geogr\u00e1ficas e fusos hor\u00e1rios. Eleve suas estrat\u00e9gias de atendimento ao cliente, promova a confian\u00e7a e testemunhe um aumento significativo na satisfa\u00e7\u00e3o e nas convers\u00f5es do cliente. Tudo com a incr\u00edvel conveni\u00eancia do WhatsApp. Embarque em uma jornada para redefinir as intera\u00e7\u00f5es com o cliente com o m\u00f3dulo Prestashop WhatsApp Chat Manager, onde conectividade, conveni\u00eancia e convers\u00e3o convergem harmoniosamente.<\/p>\n<p>&nbsp;<\/p>\n<h2>1.2. \ufffdRecursos oferecidos pelo complemento Prestashop WhatsApp Live Chat:<\/h2>\n<p>Compat\u00edvel com dispositivos m\u00f3veis: com a ajuda do Prestashop WhatsApp Chat Manager, o administrador da loja pode interagir perfeitamente com os clientes em qualquer lugar. O complemento garante uma interface de bate-papo compat\u00edvel com dispositivos m\u00f3veis. Permitindo que os clientes entrem em contato e recebam suporte convenientemente de seus smartphones ou tablets.<\/p>\n<h3>Mensagens off-line:<\/h3>\n<p>Nunca perca uma consulta do cliente! Permita que os clientes deixem mensagens mesmo quando seus agentes de suporte estiverem offline. Essas mensagens s\u00e3o armazenadas e podem ser endere\u00e7adas quando os agentes estiverem novamente online.<\/p>\n<h3>Emojis e anexos:<\/h3>\n<p>O administrador da Prestashop Store pode enriquecer as conversas com emojis expressivos e anexos com a ajuda do m\u00f3dulo WhatsApp Chat da Knowband para Prestashop. Compartilhe imagens, documentos e informa\u00e7\u00f5es de produtos sem esfor\u00e7o para aumentar a clareza da comunica\u00e7\u00e3o.<\/p>\n<h3>Flexibilidade de idioma:<\/h3>\n<p>Quebre as barreiras lingu\u00edsticas com suporte multil\u00edngue. Comunique-se com os clientes em seu idioma preferido, tornando as intera\u00e7\u00f5es mais confort\u00e1veis \u200b\u200be significativas com o plug-in Prestashop WhatsApp Chat.<\/p>\n<h3>Hist\u00f3rico de conversa:<\/h3>\n<p>Mantenha um hist\u00f3rico de bate-papo abrangente para refer\u00eancia. Os agentes podem acessar conversas anteriores, garantindo uma experi\u00eancia de suporte contextual e personalizada.<\/p>\n<h3>Respostas enlatadas:<\/h3>\n<p>Simplifique as respostas a consultas comuns criando uma biblioteca de respostas prontas. Aborde com efici\u00eancia as perguntas frequentes, mantendo um tom consistente e profissional.<\/p>\n<h3>Disponibilidade personaliz\u00e1vel:<\/h3>\n<p>Defina hor\u00e1rios de trabalho espec\u00edficos para disponibilidade de bate-papo. Usando o complemento Prestashop WhatsApp Customer chat, o administrador da loja pode gerenciar as expectativas dos clientes, informando-os quando podem esperar uma resposta imediata.<\/p>\n<h3>Design Responsivo:<\/h3>\n<p>O complemento Prestashop WhatsApp Chat possui um design responsivo que se adapta perfeitamente a diferentes tamanhos de tela e dispositivos, garantindo uma experi\u00eancia de bate-papo ideal para clientes e agentes.<\/p>\n<p>&nbsp;<\/p>\n<h2>1.3. Benef\u00edcios para os clientes e Presta Admin:<\/h2>\n<p>O complemento Prestashop WhatsApp Chat da Knowband oferece in\u00fameros benef\u00edcios para o administrador e cliente da loja. Veja abaixo algumas das vantagens mais not\u00e1veis \u200b\u200boferecidas pelo plug-in Prestashop WhatsApp Chat Manager.<\/p>\n<h3>Assist\u00eancia Instant\u00e2nea:<\/h3>\n<p>Os clientes podem desfrutar de suporte em tempo real com o Prestashop WhatsApp Live Chat Addon, respondendo prontamente \u00e0s suas d\u00favidas e aprimorando sua experi\u00eancia de compra.<\/p>\n<h3>Comunica\u00e7\u00e3o conveniente:<\/h3>\n<p>Conecte-se com sua loja Prestashop favorita via WhatsApp, plataforma que os clientes j\u00e1 conhecem, eliminando a necessidade de aprender novas interfaces.<\/p>\n<h3>Intera\u00e7\u00e3o personalizada:<\/h3>\n<p>Participe de conversas personalizadas com agentes experientes que podem orientar os clientes por meio de sele\u00e7\u00f5es de produtos, descontos e muito mais.<\/p>\n<h3>Anexos f\u00e1ceis:<\/h3>\n<p>Compartilhe imagens, documentos ou capturas de tela por meio de <a href=\"https:\/\/www.knowband.com\/prestashop-whatsapp-live-chat-manager-addon\">Prestashop WhatsApp Chat ao vivo<\/a>, facilitando a comprova\u00e7\u00e3o ou o esclarecimento de d\u00favidas sobre o produto.<\/p>\n<h3>Suporte multil\u00edngue:<\/h3>\n<p>Aproveite a comunica\u00e7\u00e3o perfeita em seu idioma preferido, criando uma experi\u00eancia de suporte confort\u00e1vel e inclusiva.<\/p>\n<h3>Rastreamento de consulta sem esfor\u00e7o:<\/h3>\n<p>Os clientes podem consultar convenientemente seus chats anteriores, eliminando a necessidade de repetir perguntas e fornecendo uma jornada de suporte consistente.<\/p>\n<p>&nbsp;<\/p>\n<h2>Para administradores:<\/h2>\n<h3>Suporte simplificado:<\/h3>\n<p>Os administradores podem gerenciar e responder com efici\u00eancia \u00e0s consultas dos clientes no painel de administra\u00e7\u00e3o do Prestashop usando o Addon WhatsApp Live Chat Manager.<\/p>\n<h3>Produtividade Aprimorada:<\/h3>\n<p>O complemento permite que os administradores lidem com v\u00e1rios chats simultaneamente, aumentando a efici\u00eancia da resolu\u00e7\u00e3o de consultas do cliente.<\/p>\n<h3>Informa\u00e7\u00f5es de desempenho:<\/h3>\n<p>Obtenha informa\u00e7\u00f5es valiosas por meio da an\u00e1lise de bate-papo, permitindo que os administradores avaliem a capacidade de resposta do agente, a satisfa\u00e7\u00e3o do cliente e o desempenho do suporte.<\/p>\n<h3>Tempo de resposta reduzido:<\/h3>\n<p>Os administradores podem empregar respostas predefinidas e sauda\u00e7\u00f5es automatizadas para reduzir o tempo de resposta e manter um alto n\u00edvel de atendimento ao cliente.<\/p>\n<h3>Gerenciamento compat\u00edvel com dispositivos m\u00f3veis:<\/h3>\n<p>Os administradores podem supervisionar os bate-papos de seus dispositivos m\u00f3veis, garantindo que o suporte ao cliente permane\u00e7a acess\u00edvel mesmo em tr\u00e2nsito.<\/p>\n<h3>Interface personaliz\u00e1vel:<\/h3>\n<p>Personalize a apar\u00eancia do widget de bate-papo para alinh\u00e1-lo com a marca da loja, mantendo uma identidade visual consistente em toda a jornada do cliente.<\/p>\n<h2>2.0. Guia de instala\u00e7\u00e3o do addon Prestashop WhatsApp Chat:<\/h2>\n<p>Depois de comprar o addon, siga os passos abaixo:<\/p>\n<ol>\n<li>Acesse Store Admin -&gt; M\u00f3dulos e servi\u00e7os.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/Installation-Guide-for-Prestashop-WhatsApp-Chat-Addon.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820548\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/Installation-Guide-for-Prestashop-WhatsApp-Chat-Addon.png\" alt=\"guia-de-instala\u00e7\u00e3o-para-prestashop-whatsapp-chat-addon\" width=\"1143\" height=\"599\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/Installation-Guide-for-Prestashop-WhatsApp-Chat-Addon.png 1143w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/Installation-Guide-for-Prestashop-WhatsApp-Chat-Addon-300x157.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/Installation-Guide-for-Prestashop-WhatsApp-Chat-Addon-768x402.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/Installation-Guide-for-Prestashop-WhatsApp-Chat-Addon-1024x537.png 1024w\" sizes=\"auto, (max-width: 1143px) 100vw, 1143px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li>Clique em &#8220;Carregar um m\u00f3dulo&#8221;. Voc\u00ea pode arrastar ou soltar o arquivo ou simplesmente selecionar o arquivo do sistema.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/managed-module.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820549\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/managed-module.png\" alt=\"m\u00f3dulo gerenciado\" width=\"1143\" height=\"599\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/managed-module.png 1143w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/managed-module-300x157.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/managed-module-768x402.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/managed-module-1024x537.png 1024w\" sizes=\"auto, (max-width: 1143px) 100vw, 1143px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Assim que o arquivo for completamente carregado, \ufffduma\ufffdnotifica\u00e7\u00e3o\ufffdde\ufffd&#8221;<strong>M\u00f3dulo (s) instalado (s) com sucesso<\/strong>&#8220;\ufffdir\u00e1 exibir.<\/p>\n<p>&nbsp;<\/p>\n<h2>3.0 Interface de administra\u00e7\u00e3o: Prestashop WhatsApp Live chat Manager Addon:<\/h2>\n<p>O plug-in Prestashop WhatsApp Chat fornece uma interface f\u00e1cil de usar que permite ao administrador gerenciar as configura\u00e7\u00f5es do m\u00f3dulo conforme sua conveni\u00eancia. Al\u00e9m disso, o administrador da loja pode gerenciar e modificar a disponibilidade do chat, o status do agente, as p\u00e1ginas onde deseja mostrar o \u00edcone de suporte do WhatsApp etc. com apenas alguns cliques.<\/p>\n<h3>3.0.1 Configura\u00e7\u00e3o Geral:<\/h3>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820550\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.1.png\" alt=\"1-1\" width=\"1700\" height=\"560\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.1.png 1700w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.1-300x99.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.1-768x253.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.1-1024x337.png 1024w\" sizes=\"auto, (max-width: 1700px) 100vw, 1700px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Ativar m\u00f3dulo:<\/strong> O administrador da loja pode ativar o m\u00f3dulo de bate-papo do WhatsApp aqui.<\/p>\n<p><strong>CSS customizado:<\/strong> No campo de texto a seguir, o administrador da loja pode adicionar CSS personalizado para modificar a apar\u00eancia do \u00edcone do WhatsApp na vitrine.<\/p>\n<h3>3.0.2. Lista de agentes:<\/h3>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820551\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.2.png\" alt=\"1-2\" width=\"1673\" height=\"555\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.2.png 1673w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.2-300x100.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.2-768x255.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/1.2-1024x340.png 1024w\" sizes=\"auto, (max-width: 1673px) 100vw, 1673px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>O administrador do Presta pode verificar o registro de todos os agentes de chat na guia de listagem de agentes. Oferecemos a op\u00e7\u00e3o de mostrar o nome do agente, o n\u00famero do agente, a ID do agente, a vaga de disponibilidade e o status do agente na guia de lista de agentes do <a href=\"https:\/\/www.knowband.com\/prestashop-whatsapp-live-chat-manager-addon\">Complemento Prestashop WhatsApp Live Chat Manager<\/a>.<\/p>\n<p><strong>Adicionar Agente:<\/strong> O administrador da loja pode adicionar um novo agente de chat clicando no bot\u00e3o mostrado na imagem acima.<\/p>\n<p><strong>Editar Agente:<\/strong> Caso voc\u00ea queira modificar as configura\u00e7\u00f5es de um agente de chat existente, voc\u00ea pode clicar no bot\u00e3o editar agente de chat.<\/p>\n<h3>3.0.3. Configura\u00e7\u00f5es do agente:<\/h3>\n<p><strong>Ativo:<\/strong> O administrador da loja pode ativar\/desativar determinados agentes de bate-papo aqui.<\/p>\n<p><strong>Digite o nome do agente:<\/strong> Este campo de texto espec\u00edfico \u00e9 fornecido para inserir o nome dos agentes de chat.<\/p>\n<p><strong>Adicione o n\u00famero de telefone:<\/strong> O administrador pode adicionar o n\u00famero de telefone do agente no campo de texto a seguir. Al\u00e9m disso, \u00e9 obrigat\u00f3rio adicionar o n\u00famero do celular com o c\u00f3digo do pa\u00eds para garantir o bom fluxo de trabalho do WhatsApp Chat em sua loja Presta.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/knowband-prestashop-whatsapp-chat-agent-setting.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820552\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/knowband-prestashop-whatsapp-chat-agent-setting.png\" alt=\"knowband-prestashop-whatsapp-chat-agent-setting\" width=\"1712\" height=\"819\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/knowband-prestashop-whatsapp-chat-agent-setting.png 1712w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/knowband-prestashop-whatsapp-chat-agent-setting-300x144.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/knowband-prestashop-whatsapp-chat-agent-setting-768x367.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/knowband-prestashop-whatsapp-chat-agent-setting-1024x490.png 1024w\" sizes=\"auto, (max-width: 1712px) 100vw, 1712px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Adicione a mensagem predefinida:<\/strong> Voc\u00ea pode adicionar qualquer mensagem pr\u00e9-definida aqui e os clientes encontrar\u00e3o o mesmo preenchimento autom\u00e1tico em sua caixa de mensagem enquanto abordam o bate-papo do WhatsApp.<\/p>\n<p><strong>Dispositivos de exibi\u00e7\u00e3o:<\/strong> N\u00f3s fornecemos 3 op\u00e7\u00f5es aqui. Desktop, telefones e tablets para que o administrador possa escolher de acordo com suas prefer\u00eancias.<\/p>\n<p><strong>P\u00e1ginas de exibi\u00e7\u00e3o:<\/strong> O administrador da loja pode escolher as p\u00e1ginas espec\u00edficas nas quais deseja mostrar o \u00edcone de bate-papo do WhatsApp. Voc\u00ea pode escolher a op\u00e7\u00e3o espec\u00edfica ou de todas as p\u00e1ginas no campo a seguir.<\/p>\n<p><strong>Definir hora (de):\ufffd<\/strong>No campo de texto a seguir, o administrador dever\u00e1 adicionar o hor\u00e1rio de in\u00edcio da disponibilidade de um determinado agente de chat. O formato da hora deve ser HH:MM:\ufffd SS.<\/p>\n<p><strong>Definir hora (TO):<\/strong> Aqui, o administrador pode adicionar o hor\u00e1rio de t\u00e9rmino do slot para o agente de chat.<\/p>\n<p>&nbsp;<\/p>\n<h2>4.0. M\u00f3dulo de bate-papo do WhatsApp Prestashop: Front End:<\/h2>\n<p>Conforme mencionado anteriormente, exploramos as op\u00e7\u00f5es de personaliza\u00e7\u00e3o de back-end f\u00e1ceis de usar fornecidas pela extens\u00e3o PrestaShop WhatsApp Live Chat. Uma vez definidas as configura\u00e7\u00f5es necess\u00e1rias, o administrador da loja pode ativar prontamente o recurso de suporte ao cliente na loja online. Al\u00e9m disso, voc\u00ea tem a op\u00e7\u00e3o de experimentar a demonstra\u00e7\u00e3o do m\u00f3dulo, que permite visualizar as funcionalidades de front-end e back-end ao vivo do WhatsApp Chat Plugin para PrestaShop.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Home-page.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820553\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Home-page.png\" alt=\"whatsapp-chat-home-page\" width=\"1000\" height=\"1000\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Home-page.png 1000w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Home-page-150x150.png 150w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Home-page-300x300.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Home-page-768x768.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Home-page-60x60.png 60w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p class=\"alignnone\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-product-page-ii.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820554\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-product-page-ii.png\" alt=\"whatsapp-chat-product-page-ii\" width=\"1000\" height=\"1000\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-product-page-ii.png 1000w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-product-page-ii-150x150.png 150w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-product-page-ii-300x300.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-product-page-ii-768x768.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-product-page-ii-60x60.png 60w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Product-page.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-820556\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Product-page.png\" alt=\"whatsapp-chat-p\u00e1gina do produto\" width=\"1000\" height=\"1000\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Product-page.png 1000w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Product-page-150x150.png 150w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Product-page-300x300.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Product-page-768x768.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2023\/08\/whatsapp-chat-Product-page-60x60.png 60w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p>Se voc\u00ea tiver alguma d\u00favida ou recomenda\u00e7\u00e3o sobre o plug-in WhatsApp Chat Manager, nossa equipe de suporte est\u00e1 prontamente dispon\u00edvel em <a href=\"mailto:support@knowband.com\">support@knowband.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introdu\u00e7\u00e3o: No cen\u00e1rio digital acelerado de hoje, a comunica\u00e7\u00e3o cont\u00ednua e instant\u00e2nea com o cliente \u00e9 a base de experi\u00eancias excepcionais de compras on-line. Temos o orgulho de apresentar o complemento Prestashop WhatsApp Live Chat Manager da Knowband &#8211; uma ferramenta revolucion\u00e1ria projetada para ampliar os recursos de suporte ao cliente da sua loja Prestashop. [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":820557,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[3276],"tags":[32689,32683,32690,32682,32681,32688,32687,32691,32684,32659,32685,32686],"class_list":["post-820564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manual-do-usuario","tag-complemento-de-bate-papo-ao-vivo-do-whatsapp-para-prestashop","tag-complemento-de-bate-papo-ao-vivo-do-whatsapp-prestashop","tag-complemento-de-bate-papo-do-cliente-whatsapp-prestashop","tag-complemento-de-bate-papo-do-whatsapp-prestashop","tag-complemento-prestashop-whatsapp-live-chat-manager","tag-extenso-de-bate-papo-ao-vivo-do-whatsapp-prestashop","tag-gerenciador-de-bate-papo-prestashop-whatsapp","tag-mdulo-de-bate-papo-do-whatsapp-para-prestashop","tag-mdulo-de-suporte-de-bate-papo-do-prestashop-whatsapp","tag-modulo-prestashop-whatsapp-live-chat","tag-plug-in-prestashop-whatsapp-chat","tag-prestashop-whatsapp-gerenciador-de-bate-papo-ao-vivo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complemento Prestashop WhatsApp Live Chat - Manual do Usu\u00e1rio - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/pt-br\/manual-do-usuario\/complemento-prestashop-whatsapp-live-chat-manual-do-usu\u00e1rio\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complemento Prestashop WhatsApp Live Chat - Manual do Usu\u00e1rio - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"Introdu\u00e7\u00e3o: No cen\u00e1rio digital acelerado de hoje, a comunica\u00e7\u00e3o cont\u00ednua e instant\u00e2nea com o cliente \u00e9 a base de experi\u00eancias excepcionais de compras on-line. 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