{"id":812238,"date":"2021-04-14T04:29:22","date_gmt":"2021-04-14T04:29:22","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=812220\/"},"modified":"2022-08-13T12:01:14","modified_gmt":"2021-04-14T04:29:22","slug":"novos-recursos-adicionados-ao-complemento-prestashop-return-manager-rma-vers%c3%a3o-3-0-8-lan%c3%a7ada","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/pt-br\/prestashop-pt-br\/novos-recursos-adicionados-ao-complemento-prestashop-return-manager-rma-vers%c3%a3o-3-0-8-lan%c3%a7ada\/","title":{"rendered":"Novos recursos adicionados ao complemento PrestaShop Return Manager (RMA) [vers\u00e3o 3.0.8 lan\u00e7ada]"},"content":{"rendered":"<p><html lang=\"pt\"><head><meta charset=\"utf-8\"><\/head><body>O m\u00f3dulo PrestaShop Return Manager  (RMA) da Knowband \u00e9 conhecido como um dos melhores addons do PrestaShop que simplifica e agiliza o gerenciamento de devolu\u00e7\u00e3o de produto em sua loja de com\u00e9rcio eletr\u00f4nico e ajuda a melhorar a experi\u00eancia do cliente. Com o complemento Gerenciador de devolu\u00e7\u00e3o PrestaShop, voc\u00ea pode fornecer recursos f\u00e1ceis de devolu\u00e7\u00e3o de pedido em seu site e pode adicionar um <a href=\"https:\/\/www.knowband.com\/blog\/ecommerce-blog\/apply-return-policy-thats-win-customers\/\">pol\u00edtica de retorno<\/a> para seus produtos. \u00c9 uma dura realidade que voc\u00ea ter\u00e1 que emitir um reembolso ou devolu\u00e7\u00e3o em resposta a certos pedidos de devolu\u00e7\u00e3o leg\u00edtimos. Para facilitar o processo, com as mesmas caracter\u00edsticas do m\u00f3dulo, o cliente pode solicitar reembolso, cr\u00e9dito ou at\u00e9 mesmo cancelar o pedido total ou parcialmente. Um processo simples de devolu\u00e7\u00e3o em seu site pode persuadir o comprador a retornar para voc\u00ea na pr\u00f3xima vez que fizer compras online. Precisamos estar abertos a qualquer chance porque este \u00e9 um jogo de longo prazo. O addon Return Manager foi baixado por mais de 2000 clientes no <a href=\"https:\/\/www.knowband.com\/pt\">Loja KnowBand<\/a> e a loja PrestaShop Addon. Alguns novos recursos foram recentemente introduzidos no <a href=\"https:\/\/www.knowband.com\/prestashop-return-manager\">Complemento PrestaShop Return Manager (RMA)<\/a> na atualiza\u00e7\u00e3o mais recente. Nesta postagem, veremos todos os recursos rec\u00e9m-adicionados em detalhes.<\/p>\n<h1><strong>Recursos rec\u00e9m-adicionados ao complemento PrestaShop Return Manager (RMA):<\/strong><\/h1>\n<h3>1.      Op\u00e7\u00e3o de pesquisa no painel do administrador para todas as guias de listagem<\/h3>\n<p>Na vers\u00e3o mais recente do PrestaShop Return Manager (RMA), o e-comerciante agora pode pesquisar e filtrar os pedidos em v\u00e1rias guias de listagem. A op\u00e7\u00e3o de pesquisa \u00e9 adicionada para as seguintes guias de listagem de solicita\u00e7\u00f5es de cancelamento pendentes, lista de pedidos cancelados aprovados, lista de devolu\u00e7\u00f5es pendentes, lista de pedidos de devolu\u00e7\u00e3o ativa, lista de devolu\u00e7\u00f5es canceladas e listlista de arquivo. O administrador pode classificar os pedidos fornecendo detalhes como ID do pedido, Nome do cliente, ID da lista respectiva e tamb\u00e9m uma data.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/1-SS.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-812223 aligncenter\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/1-SS.jpg\" alt=\"PrestaShop Return Manager (RMA) Novos recursos adicionados na vers\u00e3o mais recente\" width=\"760\" height=\"500\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/1-SS.jpg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/1-SS-300x197.jpg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h3>2.      Defina o status do pedido para come\u00e7ar a calcular o tempo da pol\u00edtica<\/h3>\n<p>O gerente de devolu\u00e7\u00e3o de pedidos PrestaShop agora permite que o administrador da loja defina o status do pedido a partir do qual o tempo da pol\u00edtica de devolu\u00e7\u00e3o ser\u00e1 calculado. Na vers\u00e3o anterior, o rel\u00f3gio come\u00e7a a contar o dia em que o pedido foi feito e um atraso na entrega do pedido \u00e0s vezes excede o prazo e os clientes n\u00e3o conseguem fazer o pedido de devolu\u00e7\u00e3o. Com esse recurso, o propriet\u00e1rio da loja pode definir o status como &#8216;Entregue&#8217; para calcular o tempo da pol\u00edtica de devolu\u00e7\u00e3o.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/2.3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-812224 aligncenter\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/2.3.jpg\" alt=\"Status do pedido com texto personalizado no complemento PrestaShop Return Manager (RMA)\" width=\"760\" height=\"424\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/2.3.jpg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/2.3-300x167.jpg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h3>3.      Recurso no painel do administrador para enviar e-mail de teste<\/h3>\n<p>O m\u00f3dulo agora permite que o administrador da loja envie e-mails de teste antes de finalizar o modelo. Essa funcionalidade \u00e9 adicionada a todos os modelos de e-mail fornecidos do complemento PrestaShop Return Manager (RMA).<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Email-template.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-812225 aligncenter\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Email-template.jpg\" alt=\"addon send-test-email-with-PrestaShop Return Manager (RMA)\" width=\"760\" height=\"372\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Email-template.jpg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Email-template-300x147.jpg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h3>4.      Para e-mail, os modelos especificam um texto personalizado para cada status de devolu\u00e7\u00e3o<\/h3>\n<p>Outro recurso adicionado no m\u00f3dulo \u00e9 uma op\u00e7\u00e3o no painel de administra\u00e7\u00e3o para adicionar um texto personalizado para cada status de devolu\u00e7\u00e3o e criar um espa\u00e7o reservado que pode ser usado no modelo de e-mail de status de devolu\u00e7\u00e3o.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/sTATUS-TEXT.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-812226 aligncenter\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/sTATUS-TEXT.jpg\" alt=\"Texto de status do pedido Complemento PrestaShop Return Manager (RMA)\" width=\"760\" height=\"450\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/sTATUS-TEXT.jpg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/sTATUS-TEXT-300x178.jpg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>O administrador pode adicionar uma mensagem personalizada na op\u00e7\u00e3o fornecida para cada status de pedido. Um e-mail com texto personalizado proporcionar\u00e1 mais clareza ao cliente.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Text.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-812227 aligncenter\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Text.jpg\" alt=\"Texto de status do pedido Complemento PrestaShop Return Manager (RMA)\" width=\"760\" height=\"372\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Text.jpg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Text-300x147.jpg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h1>Recursos adicionados para facilitar o gerenciamento<\/h1>\n<h3>5.      Adicionado atalho do menu esquerdo do complemento do gerenciador de devolu\u00e7\u00f5es no painel<\/h3>\n<p>Conforme mostrado na imagem abaixo, o administrador agora pode acessar o M\u00f3dulo PrestaShop Return Manager (RMA) a partir do menu esquerdo do painel de administra\u00e7\u00e3o do PrestaShop. Isso fornece acesso r\u00e1pido ao administrador para configura\u00e7\u00e3o do m\u00f3dulo.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Return-manager-side-tab.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-812228 aligncenter\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Return-manager-side-tab.jpg\" alt=\"M\u00f3dulo RMA de acesso r\u00e1pido\" width=\"760\" height=\"372\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Return-manager-side-tab.jpg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Return-manager-side-tab-300x147.jpg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h3>6.      Exibir todas as contagens de lista de devolu\u00e7\u00e3o no topo do painel do administrador<\/h3>\n<p>No Painel da loja PrestaShop, o administrador pode acessar rapidamente as contagens de listagem do gerenciador de devolu\u00e7\u00f5es a partir da op\u00e7\u00e3o fornecida na parte superior. Ao clicar em qualquer uma das op\u00e7\u00f5es de listagem, o usu\u00e1rio ser\u00e1 redirecionado para a respectiva p\u00e1gina de listagem.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Dashboard.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-812229 aligncenter\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Dashboard.jpg\" alt=\"painel para acessar o PrestaShop-Return-Manager-Addon- (RMA)\" width=\"760\" height=\"372\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Dashboard.jpg 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2021\/04\/Dashboard-300x147.jpg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h3>7.      Compatibilidade do PrestaShop v1.7.7.1:<\/h3>\n<p>A PrestaShop lan\u00e7ou recentemente a vers\u00e3o PS v1.7.7.1, que inclui alguns novos recursos e corre\u00e7\u00f5es de bugs. Tornamos o PrestaShop Return Manager (RMA) Addon totalmente compat\u00edvel com a nova vers\u00e3o do PrestaShop v1.7.7.1. Para outros recursos existentes do m\u00f3dulo, voc\u00ea pode consultar nosso <a href=\"https:\/\/www.knowband.com\/blog\/prestashop-blog\/manage-order-returns-order-cancellation-prestashop-rma-module\/\">Postagem de blog anterior<\/a>. Atualize para a vers\u00e3o mais recente do complemento PrestaShop Return Manager:<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/prestashop-return-manager\">Gerente de devolu\u00e7\u00e3o de pedidos PrestaShop<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/pt\/blog\/user-manual\/prestashop-return-manager\/\">Manual do usu\u00e1rio<\/a><\/p>\n<p><a href=\"https:\/\/psm.knowband.com\/demo\/?module=rma&amp;demo=admin&amp;referrer=kb&amp;lang=en\">Demonstra\u00e7\u00e3o de administra\u00e7\u00e3o<\/a><\/p>\n<p><a href=\"https:\/\/psm.knowband.com\/demo\/?module=rma&amp;demo=front&amp;referrer=kb&amp;lang=en\">Demonstra\u00e7\u00e3o frontal<\/a><\/p>\n<p>Voc\u00ea tamb\u00e9m pode baixar o m\u00f3dulo PrestaShop Return Manager (RMA) do<a href=\"https:\/\/addons.prestashop.com\/en\/customer-service\/20146-knowband-order-return-managerreturn-slip-barcode.html\"> loja oficial PrestaShop Addon<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O m\u00f3dulo PrestaShop Return Manager (RMA) da Knowband \u00e9 conhecido como um dos melhores addons do PrestaShop que simplifica e agiliza o gerenciamento de devolu\u00e7\u00e3o de produto em sua loja de com\u00e9rcio eletr\u00f4nico e ajuda a melhorar a experi\u00eancia do cliente. Com o complemento Gerenciador de devolu\u00e7\u00e3o PrestaShop, voc\u00ea pode fornecer recursos f\u00e1ceis de devolu\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":812222,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[3271],"tags":[5014,5400,24755,47,10501],"class_list":["post-812238","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-prestashop-pt-br","tag-addon-prestashop","tag-carrinho-abandonada","tag-complemento-do-gerenciador-de-devoluo-de-pedidos-prestashop","tag-prestashop","tag-prestashop-return-manager"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Novos recursos adicionados ao complemento PrestaShop Return Manager (RMA) [vers\u00e3o 3.0.8 lan\u00e7ada] - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/pt-br\/prestashop-pt-br\/novos-recursos-adicionados-ao-complemento-prestashop-return-manager-rma-vers\u00e3o-3-0-8-lan\u00e7ada\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Novos recursos adicionados ao complemento PrestaShop Return Manager (RMA) [vers\u00e3o 3.0.8 lan\u00e7ada] - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"O m\u00f3dulo PrestaShop Return Manager (RMA) da Knowband \u00e9 conhecido como um dos melhores addons do PrestaShop que simplifica e agiliza o gerenciamento de devolu\u00e7\u00e3o de produto em sua loja de com\u00e9rcio eletr\u00f4nico e ajuda a melhorar a experi\u00eancia do cliente. 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