{"id":606551,"date":"2020-03-12T09:41:37","date_gmt":"2020-03-12T09:41:37","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=606295\/"},"modified":"2022-03-03T13:51:43","modified_gmt":"2022-03-03T13:51:43","slug":"gerente-de-retorno-do-magento-2-extens%c3%a3o-rma","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/pt-br\/magento-pt-br\/gerente-de-retorno-do-magento-2-extens%c3%a3o-rma\/","title":{"rendered":"Magento 2 Return Manager | RMA Extension"},"content":{"rendered":"

<\/head>O Magento 2 Return Manager, tamb\u00e9m conhecido como extens\u00e3o Magento 2 RMA, ajuda voc\u00ea a gerenciar as devolu\u00e7\u00f5es da sua loja confortavelmente.<\/em><\/p>\n

As devolu\u00e7\u00f5es de produtos ocorrem em grande n\u00famero em um site de com\u00e9rcio eletr\u00f4nico e o gerenciamento dessas solicita\u00e7\u00f5es de devolu\u00e7\u00e3o requer um sistema flex\u00edvel de gerenciamento de devolu\u00e7\u00f5es. Deixar de fornecer facilidade de retorno f\u00e1cil para os clientes pode degradar a reputa\u00e7\u00e3o da sua marca. Que isso n\u00e3o seja mais um problema com a Knowband Gerenciador de Devolu\u00e7\u00e3o Magento 2<\/a> extens\u00e3o.<\/p>\n

Vis\u00e3o geral<\/h2>\n

1. Tr\u00eas tipos de op\u00e7\u00f5es de devolu\u00e7\u00e3o: Substitui\u00e7\u00e3o, Reembolso e Cr\u00e9ditos 2. Op\u00e7\u00e3o de upload de imagem para os clientes destacarem o defeito 3. Devolu\u00e7\u00f5es f\u00e1ceis at\u00e9 para clientes convidados 4. Configurar pol\u00edticas de devolu\u00e7\u00e3o e diretrizes de devolu\u00e7\u00e3o 5. Criar devolu\u00e7\u00f5es em nome dos clientes 6. Visualize devolu\u00e7\u00f5es pendentes, aprovadas e bem-sucedidas 7. Personaliza\u00e7\u00e3o de e-mail 8. Responsivo, multil\u00edngue, compat\u00edvel com v\u00e1rias lojas, compat\u00edvel com SSL e compat\u00edvel com todos os navegadores<\/p>\n

Recursos oferecidos pelo Magento 2 Return Manager Extension (detalhado)-<\/h2>\n

1. Ative ou desative o m\u00f3dulo a qualquer momento com um \u00fanico clique. 2. Permita que at\u00e9 mesmo usu\u00e1rios convidados gerem uma solicita\u00e7\u00e3o de retorno. 3. A extens\u00e3o Magento 2 RMA permite que os clientes carreguem a imagem do produto para serem mais espec\u00edficos sobre o problema no produto. Os formatos de arquivo suportados para upload de imagem s\u00e3o jpg, jpeg, png, gif e o tamanho da imagem n\u00e3o pode ser superior a 2 MB.<\/p>\n

\"Gerenciador<\/a><\/p>\n

4. Informe os clientes sobre as diretrizes de devolu\u00e7\u00e3o enquanto eles devolvem o item. Uma guia de devolu\u00e7\u00e3o \u00e9 gerada quando a solicita\u00e7\u00e3o de devolu\u00e7\u00e3o de um cliente \u00e9 aprovada e cont\u00e9m suas diretrizes de devolu\u00e7\u00e3o. 5. A extens\u00e3o Magento 2 Returns Management permite que voc\u00ea configure os endere\u00e7os de sua loja para que seja conveniente para seus clientes enviarem seus itens de devolu\u00e7\u00e3o. Os endere\u00e7os da loja s\u00e3o exibidos quando um cliente est\u00e1 criando uma solicita\u00e7\u00e3o de devolu\u00e7\u00e3o. Eles podem escolher sua loja pr\u00f3xima desejada. 6. A extens\u00e3o Magento 2 Returns and Refund Management fornece v\u00e1rios modelos de e-mail para diferentes status de devolu\u00e7\u00e3o de pedidos. Voc\u00ea pode personalizar esses modelos de e-mail de acordo com o seu jeito.<\/p>\n

\"Extens\u00e3o<\/a><\/p>\n

7. Voc\u00ea pode criar suas pol\u00edticas de devolu\u00e7\u00e3o com a ajuda da extens\u00e3o Magento 2 Product Return. Ele ser\u00e1 exibido para os usu\u00e1rios enquanto eles criam um retorno. Para diferentes tipos de devolu\u00e7\u00e3o, voc\u00ea pode destacar diferentes pol\u00edticas de devolu\u00e7\u00e3o. Voc\u00ea pode especificar quando um cliente pode esperar a solu\u00e7\u00e3o para sua devolu\u00e7\u00e3o e tamb\u00e9m especificar qual deve ser a condi\u00e7\u00e3o do item para envi\u00e1-lo para devolu\u00e7\u00e3o. Voc\u00ea tamb\u00e9m pode mapear produtos para uma pol\u00edtica de devolu\u00e7\u00e3o espec\u00edfica.<\/p>\n

\"Gerente<\/a><\/p>\n

8. Adicione alguns dos motivos comuns de devolu\u00e7\u00e3o para tornar mais f\u00e1cil para os clientes escolherem sua causa de devolu\u00e7\u00e3o na lista suspensa. 9. Voc\u00ea pode criar diferentes status de devolu\u00e7\u00e3o de pedidos atrav\u00e9s do m\u00f3dulo Magento 2 Return Manager. 10. Esta extens\u00e3o de RMA tamb\u00e9m permite que voc\u00ea crie uma solicita\u00e7\u00e3o de devolu\u00e7\u00e3o em nome de seu cliente.<\/p>\n

\"Gerenciamento<\/a><\/p>\n

11. Voc\u00ea pode rastrear suas solicita\u00e7\u00f5es de devolu\u00e7\u00e3o pendentes (n\u00e3o aprovadas) e solicita\u00e7\u00f5es de devolu\u00e7\u00e3o aprovadas do back-end. Ele exibe a ID do pedido, informa\u00e7\u00f5es do produto, quantidade do produto, nome e endere\u00e7o de e-mail do cliente, motivo da devolu\u00e7\u00e3o, tipo de devolu\u00e7\u00e3o e status da devolu\u00e7\u00e3o. Todas as ordens de devolu\u00e7\u00e3o bem-sucedidas s\u00e3o exibidas na lista Arquivos. 12. Uma mensagem de sucesso \u00e9 exibida ao usu\u00e1rio toda vez que uma solicita\u00e7\u00e3o de retorno \u00e9 feita.<\/p>\n

Benef\u00edcios da extens\u00e3o de RMA Magento 2<\/h2>\n

Melhore o gerenciamento de devolu\u00e7\u00f5es em sua loja Magento 2. Ofere\u00e7a uma facilidade de devolu\u00e7\u00e3o sem problemas para seus clientes. Ganho confian\u00e7a do cliente<\/a><\/p>\n

Melhore a fidelidade do cliente Melhore a reten\u00e7\u00e3o de clientes (por causa dos cr\u00e9ditos da loja)<\/p>\n

Se voc\u00ea precisar de ajuda com o m\u00f3dulo Magento 2 Return Manager, sinta-se \u00e0 vontade para perguntar na se\u00e7\u00e3o de coment\u00e1rios abaixo ou envie sua consulta em support@knowband.com<\/a> e nossa equipe entrar\u00e1 em contato com voc\u00ea em breve.<\/p><\/blockquote>\n

Voc\u00ea tamb\u00e9m pode gostar:<\/strong><\/p>\n

5 maneiras de gerenciar devolu\u00e7\u00f5es de com\u00e9rcio eletr\u00f4nico<\/a><\/p>\n

6 dicas simples para reduzir os retornos de com\u00e9rcio eletr\u00f4nico<\/a><\/p>\n

6 conselhos para uma pol\u00edtica de devolu\u00e7\u00e3o de com\u00e9rcio eletr\u00f4nico eficaz<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

O Magento 2 Return Manager, tamb\u00e9m conhecido como extens\u00e3o Magento 2 RMA, ajuda voc\u00ea a gerenciar as devolu\u00e7\u00f5es da sua loja confortavelmente. As devolu\u00e7\u00f5es de produtos ocorrem em grande n\u00famero em um site de com\u00e9rcio eletr\u00f4nico e o gerenciamento dessas solicita\u00e7\u00f5es de devolu\u00e7\u00e3o requer um sistema flex\u00edvel de gerenciamento de devolu\u00e7\u00f5es. Deixar de fornecer facilidade […]<\/p>\n","protected":false},"author":26,"featured_media":606375,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[3235],"tags":[5328,21076,22114,21075,21073,26859,21074,5326,26858],"class_list":["post-606551","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magento-pt-br","tag-extenso-de-devoluo-de-produtos-magento-2","tag-extenso-de-gerenciamento-de-devolues-e-reembolsos-magento-2","tag-extenso-de-gerenciamento-de-devolues-magento-2","tag-extenso-magento-2-rma","tag-extenso-rma-magento-2","tag-gerenciador-de-devolues-magento-2","tag-gerenciador-de-retorno-magento-2"],"acf":[],"yoast_head":"\nMagento 2 Return Manager | RMA Extension - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/pt-br\/magento-pt-br\/gerente-de-retorno-do-magento-2-extens\u00e3o-rma\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Magento 2 Return Manager | RMA Extension - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"O Magento 2 Return Manager, tamb\u00e9m conhecido como extens\u00e3o Magento 2 RMA, ajuda voc\u00ea a gerenciar as devolu\u00e7\u00f5es da sua loja confortavelmente. As devolu\u00e7\u00f5es de produtos ocorrem em grande n\u00famero em um site de com\u00e9rcio eletr\u00f4nico e o gerenciamento dessas solicita\u00e7\u00f5es de devolu\u00e7\u00e3o requer um sistema flex\u00edvel de gerenciamento de devolu\u00e7\u00f5es. 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