{"id":19055,"date":"2016-05-07T00:00:00","date_gmt":"2016-05-07T00:00:00","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=1438"},"modified":"2026-08-10T09:37:26","modified_gmt":"2026-08-10T09:37:26","slug":"prestashop-marketplace-sprzedawca-admin-ticket-system-addon-instrukcja-obs%c5%82ugi","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/pl\/instrukcja-obslugi\/prestashop-marketplace-sprzedawca-admin-ticket-system-addon-instrukcja-obs%c5%82ugi\/","title":{"rendered":"Prestashop Marketplace Sprzedawca Admin Ticket System Addon &#8211; Instrukcja obs\u0142ugi"},"content":{"rendered":"<h4>Wprowadzenie<a href=\"https:\/\/www.knowband.com\/pl\/prestashop-marketplace-sellers-admin-ticket-system\" target=\"_blank\">Prestashop Marketplace Sales Admin Ticket System<\/a><\/h4>\n<p>Ta wtyczka nie b\u0119dzie mog\u0142a sprzeda\u0107 ani administratora, aby skontaktowa\u0107 si\u0119 ze sob\u0105, podnosz\u0105c bilet. Sprzedaj\u0105cy mo\u017ce wygenerowa\u0107 bilet dla dowolnego zapytania do administratora i uzyska\u0107 odpowied\u017a od administratora, w ten sam spos\u00f3b, w jaki administrator mo\u017ce r\u00f3wnie\u017c wygenerowa\u0107 bilet do sprzedawcy, a tak\u017ce ma prawo do zmiany statusu i priorytetu podniesionych bilet\u00f3w. Ta wtyczka zostanie skonfigurowana Je\u015bli i tylko je\u015bli <a href=\"https:\/\/www.knowband.com\/prestashop-plugins\/prestashop-marketplace-modules\" target=\"_blank\">Modu\u0142 Prestashop Marketplace<\/a> jest zainstalowany w Twoim sklepie.<\/p>\n<h4>Kroki do instalacji<\/h4>\n<p>Aby zainstalowa\u0107 t\u0119 reklam\u0119, wykonaj nast\u0119puj\u0105ce czynno\u015bci:<\/p>\n<p><strong>1.<\/strong> Dodaj folder ad-don w folderze modules twojego systemu.<\/p>\n<p><strong>2.<\/strong> Po dodaniu tego folderu ad-don, system wy\u015bwietli list\u0119 ad-don na stronie modu\u0142u pod typem obiektu front office:<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Installation-of-Prestashop-Marketplace-SellerAdmin-Ticket-System-Addon.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4355 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Installation-of-Prestashop-Marketplace-SellerAdmin-Ticket-System-Addon.png\" alt=\"Instalacja Prestashop Marketplace SprzedawcaAdmin Ticket System Addon | Knowband\" width=\"844\" height=\"175\" \/><\/a><\/p>\n<p><strong>3.<\/strong> Kliknij instaluj, aby zainstalowa\u0107 wtyczk\u0119.<\/p>\n<h4>Implementacja modu\u0142u administracyjnego<\/h4>\n<p>W module administratora b\u0119d\u0105 dost\u0119pne nast\u0119puj\u0105ce opcje konfiguracji tej wtyczki.<\/p>\n<p><strong>1. Ustawienia (w trybie <a href=\"https:\/\/www.knowband.com\/\" target=\"_blank\">Knowband<\/a> Menu rynku).<\/strong><\/p>\n<p><strong>2. System bilet\u00f3w (w menu Rynek wiedzy).<\/strong><\/p>\n<p>Ka\u017cda sekcja jest opisana poni\u017cej.<\/p>\n<h4>Ustawienia<\/h4>\n<p>W tej sekcji Marketplace Knowband dost\u0119pne s\u0105 nast\u0119puj\u0105ce opcje konfiguracji modu\u0142u<\/p>\n<p><strong>1. W\u0142\u0105cz \/ wy\u0142\u0105cz:<\/strong> Ta opcja b\u0119dzie mia\u0142a przycisk prze\u0142\u0105czaj\u0105cy z dwoma okre\u015blonymi warto\u015bciami ON i OFF. Ta opcja znajdzie si\u0119 w zak\u0142adce ustawie\u0144 rynkowych. Je\u015bli ta opcja jest ustawiona na WY\u0141., \u017badna z funkcji nie b\u0119dzie dzia\u0142a\u0107 i nie b\u0119dzie mia\u0142a wp\u0142ywu na \u017cadn\u0105 inn\u0105 sekcj\u0119 witryny. Domy\u015blnie ta opcja b\u0119dzie WY\u0141\u0104CZONA.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Enable-Disable-ticket-system.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4359\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Enable-Disable-ticket-system.png\" alt=\"W\u0142\u0105cz Wy\u0142\u0105cz system biletowy\" width=\"1136\" height=\"89\" \/><\/a><\/p>\n<h4>Ticket System<\/h4>\n<p>Ta sekcja Knowband Marketplace b\u0119dzie zawiera\u0142a tabel\u0119 z nast\u0119puj\u0105cymi kolumnami:<\/p>\n<p><strong>Numer biletu:<\/strong> Ta kolumna zawiera unikalny identyfikator lub numer referencyjny wygenerowanego biletu.<\/p>\n<p><strong>Wychowany przez:<\/strong> Ta kolumna poka\u017ce, czy bilet zosta\u0142 zg\u0142oszony przez sprzedawc\u0119 lub administratora.<\/p>\n<p><strong>Informacje o sprzedawcy:<\/strong> Pokazuje adres e-mail sprzedawcy.<\/p>\n<p><strong>Nazwa sklepu:<\/strong> Wy\u015bwietla nazw\u0119 sklepu sprzedawcy.<\/p>\n<p><strong>Tytu\u0142 biletu:<\/strong> Wy\u015bwietla tytu\u0142 zapytania.<\/p>\n<p><strong>Ostatnia aktualizacja:<\/strong> Pokazuje dat\u0119 ostatniej aktualizacji biletu.<\/p>\n<p><strong>Status:<\/strong> Pokazuje aktualny stan biletu.<\/p>\n<p><strong>Priorytet:<\/strong> Pokazuje priorytet biletu.<\/p>\n<p><strong>Wy\u015bwietl:<\/strong> Przekieruj do nowej strony, na kt\u00f3rej dost\u0119pne s\u0105 wszystkie informacje na temat biletu.<\/p>\n<p><strong>Zmie\u0144 stan:<\/strong> Bezpo\u015brednio zmie\u0144 stan biletu.<\/p>\n<p><strong>Zmie\u0144 priorytet:<\/strong> Bezpo\u015brednio zmie\u0144 priorytet biletu. Wy\u015bwietl zmiany stanu: wy\u015bwietl list\u0119 zmian stanu dla danego biletu.<\/p>\n<p><strong>Wy\u015bwietl zmiany priorytet\u00f3w:<\/strong> Wy\u015bwietl list\u0119 zmian priorytet\u00f3w dla danego biletu.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Ticket-System.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4352\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Ticket-System.png\" alt=\"System bilet\u00f3w | Knowband\" width=\"1147\" height=\"379\" \/><\/a><\/p>\n<p><strong>Nowy bilet:<\/strong> Aby utworzy\u0107 nowy bilet, kliknij przycisk Nowy bilet, a na formularzu pojawi\u0105 si\u0119 nast\u0119puj\u0105ce pola:<\/p>\n<ul>\n<li><strong>Wybierz sprzedaj\u0105cego:<\/strong> Wybierz sprzedawc\u0119, dla kt\u00f3rego podniesiono bilet.<\/li>\n<li><strong>Tytu\u0142:<\/strong> Ustaw odpowiedni tytu\u0142 biletu.<\/li>\n<li><strong>Podsumowanie:<\/strong> Wprowad\u017a szczeg\u00f3\u0142y dotycz\u0105ce zapytania do sprzedaj\u0105cego.<\/li>\n<li><strong>Priorytet:<\/strong> Wybierz priorytet biletu.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/New-Ticket.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4354\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/New-Ticket.png\" alt=\"Nowy bilet | Knowband\" width=\"1133\" height=\"420\" \/><\/a><\/p>\n<p>Gdy administrator kliknie link Wy\u015bwietl.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Ticket-Information.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4353\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Ticket-Information.png\" alt=\"Informacje o biletach | Knowband\" width=\"1139\" height=\"1389\" \/><\/a><\/p>\n<h4>Implementacja Front Office<\/h4>\n<p>Na front office dodaje si\u0119 podmenu Ticket System w menu sprzedawcy.<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Front-Office-Implementation.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4358\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Front-Office-Implementation.png\" alt=\"Implementacja Front Office | Knowband\" width=\"1188\" height=\"467\" \/><\/a><\/p>\n<p>Ta karta zawiera list\u0119 bilet\u00f3w wygenerowanych przez sprzedaj\u0105cego i administratora temu sprzedawcy.<\/p>\n<p><strong>Sprzedawca mo\u017ce podnie\u015b\u0107 nowy bilet klikaj\u0105c na przycisk nowego biletu.<\/strong><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Front-Office-Implementation-2.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4357\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Front-Office-Implementation-2.png\" alt=\"Implementacja Front Office 2 | Knowband\" width=\"1182\" height=\"434\" \/><\/a><\/p>\n<p><strong>Sprzedawca mo\u017ce wy\u015bwietla\u0107 odpowiedzi, klikaj\u0105c przycisk Edytuj dzia\u0142anie<\/strong><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Front-Office-Implementation-3.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4356\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2016\/08\/Front-Office-Implementation-3.png\" alt=\"Implementacja Front Office 3 | Knowband\" width=\"865\" height=\"982\" \/><\/a><br \/>\n<!-- delivered by GTranslate v4.8.4 in 0.008s visit https:\/\/gtranslate.io --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>WprowadzeniePrestashop Marketplace Sales Admin Ticket System Ta wtyczka nie b\u0119dzie mog\u0142a sprzeda\u0107 ani administratora, aby skontaktowa\u0107 si\u0119 ze sob\u0105, podnosz\u0105c bilet. Sprzedaj\u0105cy mo\u017ce wygenerowa\u0107 bilet dla dowolnego zapytania do administratora i uzyska\u0107 odpowied\u017a od administratora, w ten sam spos\u00f3b, w jaki administrator mo\u017ce r\u00f3wnie\u017c wygenerowa\u0107 bilet do sprzedawcy, a tak\u017ce ma prawo do zmiany statusu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[3261,3264],"tags":[],"class_list":["post-19055","post","type-post","status-publish","format-standard","hentry","category-instrukcja-obslugi","category-prestashop-instrukcja-obslugi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prestashop Marketplace Sprzedawca Admin Ticket System Addon - Instrukcja obs\u0142ugi - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/pl\/instrukcja-obslugi\/prestashop-marketplace-sprzedawca-admin-ticket-system-addon-instrukcja-obs\u0142ugi\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prestashop Marketplace Sprzedawca Admin Ticket System Addon - Instrukcja obs\u0142ugi - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"WprowadzeniePrestashop Marketplace Sales Admin Ticket System Ta wtyczka nie b\u0119dzie mog\u0142a sprzeda\u0107 ani administratora, aby skontaktowa\u0107 si\u0119 ze sob\u0105, podnosz\u0105c bilet. 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