{"id":18732,"date":"2017-12-27T14:49:30","date_gmt":"2017-12-27T14:49:30","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=11961\/"},"modified":"2026-08-10T10:35:09","modified_gmt":"2026-08-10T10:35:09","slug":"prestashop-review-promemoria-e-incentivi-manuale-dellutente","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/it\/manuale-utente-it\/prestashop-review-promemoria-e-incentivi-manuale-dellutente\/","title":{"rendered":"Prestashop Review Promemoria e incentivi &#8211; Manuale dell&#39;utente"},"content":{"rendered":"<h1 style=\"text-align: justify;\"><strong>1.0 Introduzione<\/strong><\/h1>\n<p style=\"text-align: justify;\">Le recensioni dei prodotti sono il modo migliore per creare la necessaria fiducia tra gli acquirenti online. I proprietari dei negozi eCommerce possono ora fornire validi motivi ai loro clienti per fornire le loro recensioni e valutazioni. Con l&#39;aiuto di <a href=\"https:\/\/www.knowband.com\/it\/prestashop-review-reminder-and-incentive\" target=\"_blank\">Prestashop Review Promemoria e modulo incentive<\/a>, gli e-merchant possono ora inviare i loro promemoria via email ai clienti chiedendo di condividere il loro feedback sugli acquisti recenti. Il cliente ottiene sconti lucrosi in cambio delle recensioni. Pertanto, fornisce una situazione vantaggiosa sia per i clienti che per gli e-merchant.<\/p>\n<p style=\"text-align: justify;\">Il pratico modulo consente all&#39;amministratore di mantenere un controllo sui trigger del promemoria e sugli incentivi offerti. L&#39;amministratore pu\u00f2 impostare i tempi in cui desidera inviare il promemoria e fissare i criteri di incentivo dal back-end. Anche l&#39;email da inviare pu\u00f2 essere personalizzata in un attimo dall&#39;interfaccia di amministrazione. Inoltre, il modulo Prestashop offre un mezzo facile per approvare \/ disapprovare le recensioni e le valutazioni ricevute dagli utenti finali. Gli utenti possono anche gradire \/ non gradire le recensioni pubblicate sul sito web.<\/p>\n<p style=\"text-align: justify;\"><strong>Nota: <\/strong>I visitatori del negozio eCommerce e il cliente possono fornire N numero di recensioni su qualsiasi prodotto. La restrizione del modulo \u00e8 solo sui promemoria di revisione e sui criteri di incentivazione. Il cliente ricever\u00e0 un solo incentivo in cambio della revisione di un determinato prodotto.<\/p>\n<h2 style=\"text-align: justify;\">1.1. Obiettivi di progetto<\/h2>\n<p style=\"text-align: justify;\">Gli obiettivi del progetto sono elencati di seguito:<\/p>\n<p>1. Configura il modulo e imposta i criteri di incentivazione. Personalizza i trigger di posta elettronica dal back-end. 2. Gestisci i trigger e le email di promemoria. 3. Escludere il prodotto o la categoria dal promemoria e dai criteri di incentivazione. 4. Moderare lo stato delle recensioni prima che vengano pubblicate sul sito web. 5. Traccia le recensioni e gli incentivi per i vari prodotti e categorie.<\/p>\n<h1 style=\"text-align: justify;\"><strong>Installazione 2.0<\/strong><\/h1>\n<p style=\"text-align: justify;\">Ordina il modulo dal nostro negozio. Riceverai i seguenti file come elencato di seguito:<\/p>\n<p style=\"text-align: justify;\">1. File zippato con il codice sorgente del modulo<\/p>\n<p style=\"text-align: justify;\">2. Manuale utente<\/p>\n<p style=\"text-align: justify;\">Segui i seguenti passi per installare l&#39;estensione:<\/p>\n<ol style=\"text-align: justify;\">\n<li>Decomprimere il file zippato. Troverai un certo numero di file e cartelle come mostrato di seguito &#8211;<\/li>\n<li>Copia tutti i file e le cartelle dalla cartella decompressa e incollali nella directory &quot;Moduli&quot; del tuo negozio sul percorso &#8211; Directory di root \/ moduli \/.<\/li>\n<li>Puoi trovare il modulo in Store Admin -&gt; Modules and Services. Puoi anche cercare nel modulo con i seguenti dettagli:<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>Parola chiave <\/strong>&#8211; Rivedi promemoria e incentivi<\/p>\n<p style=\"text-align: justify;\"><strong>Categoria <\/strong>&#8211; Funzione di front office<\/p>\n<p style=\"text-align: justify;\"><strong>Filtra per<\/strong> &#8211; Installato e Non installato \/ Abilitato e Disabilitato<\/p>\n<ol style=\"text-align: justify;\">\n<li>Fare clic sul pulsante &quot;Installa&quot; per installare il modulo. Mostrerebbe un pop-up per la tua conferma. Fare clic sull&#39;opzione &quot;Procedi con l&#39;installazione&quot;. Questo passaggio installer\u00e0 il modulo e mostrer\u00e0 la notifica: &quot;Modulo installato correttamente&quot;.<\/li>\n<li>Una volta completata l&#39;installazione, \u00e8 possibile procedere alla configurazione del modulo come mostrato di seguito:<\/li>\n<\/ol>\n<h1 style=\"text-align: justify;\"><strong>3.0 Admin Interface<\/strong><\/h1>\n<p style=\"text-align: justify;\">L&#39;amministratore del negozio pu\u00f2 ora motivare i propri clienti a fornire le loro recensioni e valutazioni sui prodotti acquistati da loro in pochi semplici passaggi. Una volta completata l&#39;installazione, il modulo pu\u00f2 essere facilmente configurato dal back-end dell&#39;interfaccia di amministrazione. Gli e-merchant ottengono le seguenti opzioni di configurazione:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Impostazioni generali<\/li>\n<li>Impostazioni promemoria<\/li>\n<li>Escludi impostazioni<\/li>\n<li>Recensioni prodotto<\/li>\n<li>Rapporti<\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><strong>3.1 Come configurare il modulo?<\/strong><\/h2>\n<p style=\"text-align: justify;\">Il primo passo della configurazione del modulo implica abilitarlo \/ disabilitarlo. Questo pu\u00f2 essere fatto dal back-end con un clic del pulsante. Inoltre, l&#39;amministratore pu\u00f2 anche <strong>abilitare \/ disabilitare l&#39;incentivo <\/strong>offerto in cambio delle valutazioni come mostrato nell&#39;immagine qui sotto.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/screenshot-pstest1-knowband-com-2017-11-23-14-06-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11962\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/screenshot-pstest1-knowband-com-2017-11-23-14-06-1.png\" alt=\"screenshot-pstest1.knowband.com-2017-11-23-14-06-18-456\" width=\"666\" height=\"286\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/screenshot-pstest1-knowband-com-2017-11-23-14-06-1.png 1053w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/screenshot-pstest1-knowband-com-2017-11-23-14-06-1-300x129.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/screenshot-pstest1-knowband-com-2017-11-23-14-06-1-768x330.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/screenshot-pstest1-knowband-com-2017-11-23-14-06-1-1024x440.png 1024w\" sizes=\"auto, (max-width: 666px) 100vw, 666px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Una volta che i criteri di incentivazione sono abilitati, l&#39;amministratore pu\u00f2 <strong>inserisci l&#39;importo desiderato <\/strong>per lo stesso.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-145614.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11963\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-145614.png\" alt=\"OnPaste.20171123-145614\" width=\"634\" height=\"64\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-145614.png 961w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-145614-300x30.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-145614-768x78.png 768w\" sizes=\"auto, (max-width: 634px) 100vw, 634px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">L&#39;incentivo pu\u00f2 essere offerto a uno qualsiasi dei visitatori del negozio o agli acquirenti del sito in particolare. Nel caso in cui sia selezionato un acquirente, allora, lui \/ lei dovrebbe essere l&#39;acquirente di quel particolare prodotto al fine di ottenere l&#39;incentivo. L&#39;amministratore pu\u00f2 scegliere uno qualsiasi dall&#39;elenco a discesa.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143559.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11964\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143559.png\" alt=\"OnPaste.20171123-143559\" width=\"628\" height=\"106\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143559.png 1011w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143559-300x51.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143559-768x130.png 768w\" sizes=\"auto, (max-width: 628px) 100vw, 628px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Inoltre, l&#39;amministratore pu\u00f2 anche <strong>approva o disapprova la recensione <\/strong>prima che siano pubblicati sul sito web. Per questo, il <strong>Moderazione manuale <\/strong>la regola deve essere selezionata. Se la regola di moderazione \u00e8 <strong>automatico<\/strong>, quindi, le recensioni dei clienti verranno automaticamente approvate.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143948.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11965\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143948.png\" alt=\"OnPaste.20171123-143948\" width=\"695\" height=\"94\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143948.png 921w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143948-300x41.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-143948-768x104.png 768w\" sizes=\"auto, (max-width: 695px) 100vw, 695px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">L&#39;interfaccia di amministrazione offre modelli email predefiniti agli e-merchant. Esistono due tipi di email che possono essere inviate al cliente.<\/p>\n<ul style=\"text-align: justify;\">\n<li>Quando la revisione \u00e8 approvata, ma non ricevono alcun incentivo in cambio<\/li>\n<li>Quando la recensione \u00e8 pubblicata sul sito web.<\/li>\n<li>Una mail di scuse per notificare che la recensione non \u00e8 stata approvata<\/li>\n<li>L&#39;e-mail con la notifica che la recensione \u00e8 stata pubblicata e il cliente pu\u00f2 visualizzarla facendo clic sul link.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">In ogni caso, l&#39;amministratore pu\u00f2 modificare l&#39;oggetto dell&#39;email e personalizzare il modello come richiesto. Il modulo offre supporto multilingue. Pertanto, queste modifiche possono essere eseguite in pi\u00f9 lingue selezionando quella desiderata come mostrato nell&#39;immagine seguente:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/3-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11966\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/3-1.png\" alt=\"3\" width=\"445\" height=\"372\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/3-1.png 1011w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/3-1-300x251.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/3-1-768x642.png 768w\" sizes=\"auto, (max-width: 445px) 100vw, 445px\" \/><\/a><\/p>\n<h2 style=\"text-align: justify;\"><strong>3.2 Come configurare i promemoria di revisione?<\/strong><\/h2>\n<p style=\"text-align: justify;\">Per inviare promemoria ai clienti per l&#39;invio delle loro recensioni, l&#39;amministratore deve abilitare questa funzionalit\u00e0 dal back-end.<\/p>\n<p style=\"text-align: justify;\">L&#39;amministratore pu\u00f2 persino inviare il promemoria automaticamente dopo una certa durata dal giorno della creazione dell&#39;ordine. Il numero di giorni dopo i quali il promemoria deve essere inviato pu\u00f2 essere inserito come mostrato nell&#39;immagine.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/2-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11967\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/2-1.png\" alt=\"2\" width=\"465\" height=\"356\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/2-1.png 1021w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/2-1-300x229.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/2-1-768x587.png 768w\" sizes=\"auto, (max-width: 465px) 100vw, 465px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">L&#39;amministratore pu\u00f2 anche selezionare lo stato dell&#39;ordine dopo il quale desidera inviare il promemoria. Per questo, la funzionalit\u00e0 sopra menzionata deve essere disabilitata. L&#39;amministratore pu\u00f2 quindi selezionare lo stato dell&#39;ordine. Viene inserito il numero di giorni dopo i quali deve essere inviata la posta. Il modulo controller\u00e0 lo stato dell&#39;ordine e invier\u00e0 la posta dopo la durata prescritta.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/4-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11968\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/4-1.png\" alt=\"4\" width=\"516\" height=\"247\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/4-1.png 1039w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/4-1-300x144.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/4-1-768x367.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/4-1-1024x490.png 1024w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">L&#39;email o il trigger del promemoria possono essere personalizzati dal back-end. La riga dell&#39;oggetto e il contenuto dell&#39;e-mail possono essere modificati e modificati in pi\u00f9 lingue.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/5-2.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11969\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/5-2.png\" alt=\"5\" width=\"379\" height=\"473\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/5-2.png 1019w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/5-2-240x300.png 240w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/5-2-768x959.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/5-2-820x1024.png 820w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/a><\/p>\n<h2 style=\"text-align: justify;\"><strong>3.3 Come escludere un prodotto o una categoria da questa funzionalit\u00e0?<\/strong><\/h2>\n<p style=\"text-align: justify;\">I criteri di sollecito e incentivo possono essere inclusi tutti i prodotti e le categorie del negozio. Tuttavia, se l&#39;amministratore vuole escludere uno qualsiasi del prodotto o della categoria dallo stesso, ci\u00f2 pu\u00f2 essere fatto dall &#39;<strong>Escludi impostazioni<\/strong>&#39;scheda.<\/p>\n<h3 style=\"text-align: justify;\"><strong>3.3.1 Esclude un prodotto<\/strong><\/h3>\n<p style=\"text-align: justify;\">Vai al &#39;<strong>Prodotto<\/strong>&#39;scheda e quindi fare clic su&#39;<strong>+<\/strong>&#39;per aggiungere il nome del prodotto che si desidera escludere.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/6-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11970\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/6-1.png\" alt=\"6\" width=\"582\" height=\"283\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/6-1.png 1055w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/6-1-300x146.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/6-1-768x373.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/6-1-1024x498.png 1024w\" sizes=\"auto, (max-width: 582px) 100vw, 582px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">I prodotti possono essere esclusi facilmente inserendo il nome manualmente.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154349.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11971\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154349.png\" alt=\"OnPaste.20171123-154349\" width=\"582\" height=\"223\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154349.png 1042w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154349-300x115.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154349-768x294.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154349-1024x392.png 1024w\" sizes=\"auto, (max-width: 582px) 100vw, 582px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">L&#39;elemento selezionato pu\u00f2 essere visualizzato nell&#39;elenco come mostrato di seguito. L&#39;amministratore pu\u00f2 anche <strong>modificare o eliminare l&#39;elemento selezionato<\/strong>.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154538.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11972\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154538.png\" alt=\"OnPaste.20171123-154538\" width=\"607\" height=\"148\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154538.png 873w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154538-300x73.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-154538-768x187.png 768w\" sizes=\"auto, (max-width: 607px) 100vw, 607px\" \/><\/a><\/p>\n<h3 style=\"text-align: justify;\"><strong>3.3.2 Esclude una categoria<\/strong><\/h3>\n<p style=\"text-align: justify;\">Allo stesso modo, per il <strong>selezionando la categoria<\/strong>, vai a &#39;<strong>+<\/strong>&#39;nell&#39;angolo in alto a destra. Basta espandere le categorie e <strong>controlla quelli che vuoi escludere<\/strong>.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/7-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11973\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/7-1.png\" alt=\"7\" width=\"435\" height=\"289\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/7-1.png 1047w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/7-1-300x199.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/7-1-768x511.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/7-1-1024x681.png 1024w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/><\/a><\/p>\n<h2 style=\"text-align: justify;\"><strong>3.3 Come approvare o disapprovare una revisione?<\/strong><\/h2>\n<p style=\"text-align: justify;\">i clienti possono inserire le loro recensioni nel front-end del sito inserendo il proprio nome e l&#39;ID e-mail. Nel caso in cui l&#39;impostazione Moderazione sia Automatica, la recensione verr\u00e0 automaticamente pubblicata sul sito web. Tuttavia, se \u00e8 Manuale, verr\u00e0 pubblicato dopo l&#39;approvazione dell&#39;amministratore.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/8-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11974\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/8-1.png\" alt=\"8\" width=\"459\" height=\"397\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/8-1.png 1241w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/8-1-300x260.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/8-1-768x665.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/8-1-1024x887.png 1024w\" sizes=\"auto, (max-width: 459px) 100vw, 459px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">L&#39;amministratore pu\u00f2 visualizzare tutte le recensioni nel back-end.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-155719.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11975\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-155719.png\" alt=\"OnPaste.20171123-155719\" width=\"598\" height=\"253\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-155719.png 1040w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-155719-300x127.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-155719-768x325.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-155719-1024x433.png 1024w\" sizes=\"auto, (max-width: 598px) 100vw, 598px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Queste <strong>le recensioni possono essere modificate o cancellate<\/strong> con un clic del mouse.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160120.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11976\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160120.png\" alt=\"OnPaste.20171123-160120\" width=\"705\" height=\"237\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160120.png 1035w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160120-300x101.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160120-768x258.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160120-1024x344.png 1024w\" sizes=\"auto, (max-width: 705px) 100vw, 705px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Lo stato del <strong>Recensioni in sospeso <\/strong>pu\u00f2 essere modificato facendo clic sul pulsante &quot;Modifica&quot;. Lo stato della recensione pu\u00f2 essere selezionato come mostrato di seguito.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160350.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11977\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160350.png\" alt=\"OnPaste.20171123-160350\" width=\"686\" height=\"121\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160350.png 1069w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160350-300x53.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160350-768x136.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-160350-1024x181.png 1024w\" sizes=\"auto, (max-width: 686px) 100vw, 686px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Inoltre, l&#39;amministratore pu\u00f2 persino pubblicare la recensione con un po &#39;di modifica, se lo desidera. Pu\u00f2 modificare i Voti utili per la revisione insieme con l&#39;incentivo per la revisione.<\/p>\n<p style=\"text-align: justify;\">Il modulo consente persino all&#39;amministratore del negozio di distinguere tra i revisori falsi e le recensioni dei clienti autentiche. L&#39;opzione di<strong>Acquirente certificato<\/strong>&#39;pu\u00f2 essere abilitato per i clienti autentici che hanno pubblicato le loro recensioni sulla pagina del prodotto.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/9-1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11978\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/9-1.png\" alt=\"9\" width=\"582\" height=\"437\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/9-1.png 1039w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/9-1-300x225.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/9-1-768x577.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/9-1-1024x769.png 1024w\" sizes=\"auto, (max-width: 582px) 100vw, 582px\" \/><\/a><\/p>\n<h2 style=\"text-align: justify;\"><strong>3.4 Come tenere traccia delle recensioni e degli incentivi?<\/strong><\/h2>\n<p style=\"text-align: justify;\">Le recensioni e gli incentivi possono essere facilmente rintracciati dall&#39;interfaccia di amministrazione.<\/p>\n<p style=\"text-align: justify;\">I proprietari dei negozi possono tenere traccia delle segnalazioni di singoli prodotti, di un&#39;intera categoria o dei prodotti di un particolare produttore o fornitore.<\/p>\n<p style=\"text-align: justify;\">Seleziona una qualsiasi opzione e puoi visualizzare le recensioni ricevute e gli incentivi offerti.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-161100.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11979\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-161100.png\" alt=\"OnPaste.20171123-161100\" width=\"678\" height=\"301\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-161100.png 1041w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-161100-300x133.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-161100-768x341.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-161100-1024x454.png 1024w\" sizes=\"auto, (max-width: 678px) 100vw, 678px\" \/><\/a><\/p>\n<h2 style=\"text-align: justify;\"><strong>3.5 Come funziona il registro di controllo?<\/strong><\/h2>\n<p style=\"text-align: justify;\">Il registro di controllo dell&#39;interfaccia di amministrazione tiene traccia di tutte le e-mail inviate ai clienti e dello stato della stessa. Clicca sul &#39;<strong>Registro di audizione<\/strong>&#39;sezione come mostrato di seguito ed \u00e8 possibile visualizzare l&#39;intero elenco di invio di invio email.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105852.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11980\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105852.png\" alt=\"OnPaste.20171127-105852\" width=\"679\" height=\"279\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105852.png 1058w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105852-300x123.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105852-768x316.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105852-1024x421.png 1024w\" sizes=\"auto, (max-width: 679px) 100vw, 679px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105750.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11981\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105750.png\" alt=\"OnPaste.20171127-105750\" width=\"672\" height=\"246\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105750.png 1069w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105750-300x110.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105750-768x281.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-105750-1024x375.png 1024w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">L&#39;e-mail che \u00e8 stata inviata ai clienti insieme alle descrizioni del suo scopo e il suo stato possono essere visualizzati come mostrato di seguito.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-110105.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11982\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-110105.png\" alt=\"OnPaste.20171127-110105\" width=\"594\" height=\"275\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-110105.png 1062w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-110105-300x139.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-110105-768x355.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171127-110105-1024x473.png 1024w\" sizes=\"auto, (max-width: 594px) 100vw, 594px\" \/><\/a><\/p>\n<h1 style=\"text-align: justify;\"><strong>Interfaccia utente del sito Web 4.0<\/strong><\/h1>\n<p style=\"text-align: justify;\">Il link per inserire la recensione verr\u00e0 inviato ai clienti per posta. I clienti possono quindi inserire la loro recensione e valutazione.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/c-users-amittal-downloads-videos-ri-png.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11983\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/c-users-amittal-downloads-videos-ri-png.png\" alt=\"C:  Users  amittal  downloads  video  RI.png\" width=\"537\" height=\"324\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/c-users-amittal-downloads-videos-ri-png.png 1213w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/c-users-amittal-downloads-videos-ri-png-300x181.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/c-users-amittal-downloads-videos-ri-png-768x463.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/c-users-amittal-downloads-videos-ri-png-1024x618.png 1024w\" sizes=\"auto, (max-width: 537px) 100vw, 537px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">La recensione verr\u00e0 quindi pubblicata sulla pagina del prodotto dopo l&#39;approvazione dell&#39;amministratore e l&#39;incentivo prescritto verr\u00e0 fornito al cliente.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-162722.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11984\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-162722.png\" alt=\"OnPaste.20171123-162722\" width=\"582\" height=\"264\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-162722.png 1250w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-162722-300x136.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-162722-768x349.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2017\/12\/onpaste-20171123-162722-1024x465.png 1024w\" sizes=\"auto, (max-width: 582px) 100vw, 582px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Il grafico di revisione nella pagina del prodotto, come mostrato nell&#39;immagine sottostante, consente ai nuovi clienti di ottenere una panoramica delle recensioni del prodotto senza leggerne effettivamente ciascuna. Fornisce una panoramica ai visitatori del negozio su quante recensioni sono state ricevute e sulla valutazione complessiva della stessa.<\/p>\n<p><!-- delivered by GTranslate v4.8.4 in 0.021s visit https:\/\/gtranslate.io --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1.0 Introduzione Le recensioni dei prodotti sono il modo migliore per creare la necessaria fiducia tra gli acquirenti online. I proprietari dei negozi eCommerce possono ora fornire validi motivi ai loro clienti per fornire le loro recensioni e valutazioni. Con l&#39;aiuto di Prestashop Review Promemoria e modulo incentive, gli e-merchant possono ora inviare i loro [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[3246,3249],"tags":[],"class_list":["post-18732","post","type-post","status-publish","format-standard","hentry","category-manuale-utente-it","category-prestashop-manuale-utente-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prestashop Review Promemoria e incentivi - Manuale dell&#039;utente - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/it\/manuale-utente-it\/prestashop-review-promemoria-e-incentivi-manuale-dellutente\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prestashop Review Promemoria e incentivi - Manuale dell&#039;utente - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"1.0 Introduzione Le recensioni dei prodotti sono il modo migliore per creare la necessaria fiducia tra gli acquirenti online. I proprietari dei negozi eCommerce possono ora fornire validi motivi ai loro clienti per fornire le loro recensioni e valutazioni. 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