{"id":27447,"date":"2019-05-31T06:21:06","date_gmt":"2019-05-31T06:21:06","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=26830\/"},"modified":"2019-08-20T00:50:07","modified_gmt":"2019-06-04T12:15:22","slug":"erreur-spring-global-spring-omni-obtention-dune-r%c3%a9ponse-vide-lors-de-lextraction-dune-%c3%a9tiquette","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/fr\/conseils-fr\/erreur-spring-global-spring-omni-obtention-dune-r%c3%a9ponse-vide-lors-de-lextraction-dune-%c3%a9tiquette\/","title":{"rendered":"Erreur Spring Global (Spring Omni): Obtention d&#39;une r\u00e9ponse vide lors de l&#39;extraction d&#39;une \u00e9tiquette"},"content":{"rendered":"<p style=\"text-align: justify;\" class=\"gt-block\">Nous \u00e9tions confront\u00e9s \u00e0 un probl\u00e8me pendant que nous essayions de cr\u00e9er une exp\u00e9dition (<strong>Utilisation de l&#39;API \/ exp\u00e9ditions<\/strong>) et ensuite nous avons r\u00e9cup\u00e9r\u00e9 l\u2019\u00e9tiquette (<strong>Utilisation de l&#39;API \/ exp\u00e9ditions \/ {ID_exp\u00e9dition} \/ files<\/strong>). Le probl\u00e8me \u00e9tait que nous avions une r\u00e9ponse en blanc. Lorsque nous avons v\u00e9rifi\u00e9 les envois sur le back-office, la capture d&#39;\u00e9cran ci-dessous \u00e9tait la suivante:<\/p>\n<p style=\"text-align: justify;\" class=\"gt-block\"><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-26831 size-full\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2.png\" alt=\"R\u00e9ponse vide\" width=\"1352\" height=\"729\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2.png 1352w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-300x162.png 300w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-768x414.png 768w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2019\/06\/Picture2-1024x552.png 1024w\" sizes=\"auto, (max-width: 1352px) 100vw, 1352px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\" class=\"gt-block\">Lorsque nous avons cliqu\u00e9 sur l&#39;envoi (<strong>avec status = &quot;concept&quot;<\/strong>), nous avons re\u00e7u un message comme &quot;<strong>L&#39;envoi a \u00e9t\u00e9 cr\u00e9\u00e9, mais n&#39;a pas encore \u00e9t\u00e9 enregistr\u00e9 aupr\u00e8s du transporteur.<\/strong>&#8220;<\/p>\n<p style=\"text-align: justify;\">Lorsque nous avons compris le concept de ce nouveau processus de cr\u00e9ation d\u2019envois dans Spring Omni, nous avons appris qu\u2019\u00e0 Spring Global, nous devions enregistrer un envoi au lieu de le cr\u00e9er uniquement avant de r\u00e9cup\u00e9rer l\u2019\u00e9tiquette correspondant \u00e0 l\u2019envoi. Il existe deux sc\u00e9narios possibles pour enregistrer un envoi:<\/p>\n<ol style=\"text-align: justify;\">\n<li><strong>Cr\u00e9ez l&#39;envoi et enregistrez-le en m\u00eame temps<\/strong><\/li>\n<li><strong>Cr\u00e9ez l&#39;envoi, mais enregistrez-le \u00e0 un moment pr\u00e9cis, c&#39;est-\u00e0-dire \u00e0 l&#39;avenir<\/strong><\/li>\n<\/ol>\n<h2 style=\"text-align: justify;\">1. Pour enregistrer un envoi instantan\u00e9ment<\/h2>\n<p style=\"text-align: justify;\" class=\"gt-block\">Lors de l&#39;envoi de la demande de cr\u00e9ation d&#39;un envoi, nous devons envoyer le &quot;<strong>register_at<\/strong>&quot;valeur du param\u00e8tre sous 0 ou heure pass\u00e9e (horodatage UNIX) dans les donn\u00e9es de la demande. Veuillez vous reporter au code ci-dessous pour obtenir le m\u00eame r\u00e9sultat:<\/p>\n<pre class=\"brush: actionscript3; gutter: true\">{\r\n  &quot;data&quot;: {\r\n    &quot;type&quot;: &quot;shipments&quot;,\r\n    &quot;attributes&quot;: {\r\n      &quot;recipient_address&quot;: {\r\n        &quot;street_1&quot;: &quot;Baker Street&quot;,\r\n        &quot;street_2&quot;: &quot;Marylebone&quot;,\r\n        &quot;street_number&quot;: 221,\r\n        &quot;street_number_suffix&quot;: &quot;B&quot;,\r\n        &quot;postal_code&quot;: &quot;NW1 6XE&quot;,\r\n        &quot;city&quot;: &quot;London&quot;,\r\n        &quot;region_code&quot;: &quot;ENG&quot;,\r\n        &quot;country_code&quot;: &quot;GB&quot;,\r\n        &quot;first_name&quot;: &quot;Sherlock&quot;,\r\n        &quot;last_name&quot;: &quot;Holmes&quot;,\r\n        &quot;company&quot;: &quot;Holmes Investigations&quot;,\r\n        &quot;email&quot;: &quot;s.holmes@holmesinvestigations.com&quot;,\r\n        &quot;phone_number&quot;: &quot;+31 234 567 890&quot;\r\n      },\r\n      &quot;return_address&quot;: {\r\n        &quot;street_1&quot;: &quot;Baker Street&quot;,\r\n        &quot;street_2&quot;: &quot;Marylebone&quot;,\r\n        &quot;street_number&quot;: 221,\r\n        &quot;street_number_suffix&quot;: &quot;B&quot;,\r\n        &quot;postal_code&quot;: &quot;NW1 6XE&quot;,\r\n        &quot;city&quot;: &quot;London&quot;,\r\n        &quot;region_code&quot;: &quot;ENG&quot;,\r\n        &quot;country_code&quot;: &quot;GB&quot;,\r\n        &quot;first_name&quot;: &quot;Sherlock&quot;,\r\n        &quot;last_name&quot;: &quot;Holmes&quot;,\r\n        &quot;company&quot;: &quot;Holmes Investigations&quot;,\r\n        &quot;email&quot;: &quot;s.holmes@holmesinvestigations.com&quot;,\r\n        &quot;phone_number&quot;: &quot;+31 234 567 890&quot;\r\n      },\r\n      &quot;sender_address&quot;: {\r\n        &quot;street_1&quot;: &quot;Baker Street&quot;,\r\n        &quot;street_2&quot;: &quot;Marylebone&quot;,\r\n        &quot;street_number&quot;: 221,\r\n        &quot;street_number_suffix&quot;: &quot;B&quot;,\r\n        &quot;postal_code&quot;: &quot;NW1 6XE&quot;,\r\n        &quot;city&quot;: &quot;London&quot;,\r\n        &quot;region_code&quot;: &quot;ENG&quot;,\r\n        &quot;country_code&quot;: &quot;GB&quot;,\r\n        &quot;first_name&quot;: &quot;Sherlock&quot;,\r\n        &quot;last_name&quot;: &quot;Holmes&quot;,\r\n        &quot;company&quot;: &quot;Holmes Investigations&quot;,\r\n        &quot;email&quot;: &quot;s.holmes@holmesinvestigations.com&quot;,\r\n        &quot;phone_number&quot;: &quot;+31 234 567 890&quot;\r\n      },\r\n      &quot;pickup_location&quot;: {\r\n        &quot;code&quot;: &quot;205604&quot;,\r\n        &quot;address&quot;: {\r\n          &quot;street_1&quot;: &quot;Baker Street&quot;,\r\n          &quot;street_2&quot;: &quot;Marylebone&quot;,\r\n          &quot;street_number&quot;: 221,\r\n          &quot;street_number_suffix&quot;: &quot;B&quot;,\r\n          &quot;postal_code&quot;: &quot;NW1 6XE&quot;,\r\n          &quot;city&quot;: &quot;London&quot;,\r\n          &quot;region_code&quot;: &quot;ENG&quot;,\r\n          &quot;country_code&quot;: &quot;GB&quot;,\r\n          &quot;first_name&quot;: &quot;Sherlock&quot;,\r\n          &quot;last_name&quot;: &quot;Holmes&quot;,\r\n          &quot;company&quot;: &quot;Holmes Investigations&quot;,\r\n          &quot;email&quot;: &quot;s.holmes@holmesinvestigations.com&quot;,\r\n          &quot;phone_number&quot;: &quot;+31 234 567 890&quot;\r\n        }\r\n      },\r\n      &quot;description&quot;: &quot;Order #8008135&quot;,\r\n      &quot;physical_properties&quot;: {\r\n        &quot;height&quot;: 150,\r\n        &quot;width&quot;: 300,\r\n        &quot;length&quot;: 500,\r\n        &quot;volume&quot;: 22.5,\r\n        &quot;weight&quot;: 5000\r\n      },\r\n      &quot;items&quot;: [\r\n        {\r\n          &quot;sku&quot;: &quot;123456789&quot;,\r\n          &quot;description&quot;: &quot;OnePlus X&quot;,\r\n          &quot;item_value&quot;: {\r\n            &quot;amount&quot;: 995,\r\n            &quot;currency&quot;: &quot;EUR&quot;\r\n          },\r\n          &quot;quantity&quot;: 2,\r\n          &quot;hs_code&quot;: &quot;8517.12.00&quot;,\r\n          &quot;origin_country_code&quot;: &quot;GB&quot;,\r\n          &quot;item_weight&quot;: 135\r\n        }\r\n      ],\r\n      &quot;customs&quot;: {\r\n        &quot;content_type&quot;: &quot;merchandise&quot;,\r\n        &quot;invoice_number&quot;: &quot;9000&quot;,\r\n        &quot;non_delivery&quot;: &quot;return&quot;,\r\n        &quot;incoterm&quot;: &quot;DAP&quot;,\r\n        &quot;license_number&quot;: &quot;218532158&quot;,\r\n        &quot;certificate_number&quot;: &quot;12122121&quot;\r\n      },\r\n      &quot;register_at&quot;: 0\r\n    },\r\n    &quot;relationships&quot;: {\r\n      &quot;service_options&quot;: {\r\n        &quot;data&quot;: [\r\n          {\r\n            &quot;type&quot;: &quot;service-options&quot;,\r\n            &quot;id&quot;: &quot;4c675b1a-516c-4410-abff-d237fd45bcd0&quot;\r\n          }\r\n        ]\r\n      },\r\n      &quot;shop&quot;: {\r\n        &quot;data&quot;: {\r\n          &quot;type&quot;: &quot;shops&quot;,\r\n          &quot;id&quot;: &quot;35eddf50-1d84-47a3-8479-6bfda729cd99&quot;\r\n        }\r\n      },\r\n      &quot;service&quot;: {\r\n        &quot;data&quot;: {\r\n          &quot;type&quot;: &quot;services&quot;,\r\n          &quot;id&quot;: &quot;175a235f-aff5-4e44-87b5-3657b75c1deb&quot;\r\n        }\r\n      },\r\n      &quot;contract&quot;: {\r\n        &quot;data&quot;: {\r\n          &quot;type&quot;: &quot;contracts&quot;,\r\n          &quot;id&quot;: &quot;2cb32706-5762-4b96-9212-327e6afaeeff&quot;\r\n        }\r\n      }\r\n    }\r\n  }\r\n}\r\n<\/pre>\n<p style=\"text-align: justify;\">Si nous envoyons la valeur de register_at en tant qu&#39;horodatage actuel, l&#39;enregistrement de l&#39;envoi risque d&#39;\u00eatre retard\u00e9. Spring Global nous a donc sugg\u00e9r\u00e9 d&#39;envoyer la valeur de register_at au format 0 afin que l&#39;heure soit prise en compte et que l&#39;exp\u00e9dition soit enregistr\u00e9e d\u00e8s que possible. comme possible. Puisque l&#39;envoi sera enregistr\u00e9 maintenant, nous ne pourrons pas le supprimer \/ le modifier.<\/p>\n<h2 style=\"text-align: justify;\">2. Enregistrer un envoi dans le futur<\/h2>\n<p style=\"text-align: justify;\">Si nous souhaitons modifier \/ supprimer l&#39;envoi apr\u00e8s avoir cr\u00e9\u00e9 celui-ci, il nous suffit de l&#39;enregistrer ult\u00e9rieurement ou \u00e0 un moment donn\u00e9. Par exemple, pour enregistrer un envoi dans le futur, par exemple, apr\u00e8s le nombre d\u2019heures de cr\u00e9ation d\u2019un envoi 5, transmettez simplement la valeur &quot;register_at&quot; comme horodatage futur de cinq heures sur la base de l\u2019heure actuelle. Maintenant, nous pourrons \u00e9diter \/ supprimer l&#39;envoi jusqu&#39;\u00e0 5 mais nous ne pourrons pas r\u00e9cup\u00e9rer l&#39;\u00e9tiquette et la facture commerciale. \u00c0 l&#39;heure indiqu\u00e9e, l&#39;envoi sera automatiquement enregistr\u00e9 et nous pourrons r\u00e9cup\u00e9rer l&#39;\u00e9tiquette et la facture commerciale apr\u00e8s l&#39;heure indiqu\u00e9e.<\/p>\n<p style=\"text-align: justify;\">Ce sont donc les deux mani\u00e8res d\u2019enregistrer l\u2019envoi. Nous pouvons utiliser les deux sur la base de nos besoins.<\/p>\n<p>S&#39;il vous pla\u00eet visitez ici pour des informations connexes:<\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-property-phone_number-required\/\" target=\"_blank\">Spring Global (Spring Omni) Error: la propri\u00e9t\u00e9 phone_number est requise.<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/news\/spring-omni-manifest\/\" target=\"_blank\">Manifeste Omni du printemps<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-shipment-not-registered\/\" target=\"_blank\">Spring Global (Spring Omni) Error: L&#39;envoi n&#39;est pas enregistr\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/news\/spring-global-spring-omni-billing-concept\/\" target=\"_blank\">Spring Global (Spring Omni): Concept de facturation<\/a><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/tips\/spring-global-spring-omni-error-resource-not-found\/\" target=\"_blank\">Erreur Spring Global (Spring Omni): ressource introuvable<\/a><script data-cfasync=\"false\" src=\"https:\/\/tdns2.gtranslate.net\/tdn-bin\/queue.js\"><\/script><!-- Yandex.Metrika counter for GTranslate --><script data-cfasync=\"false\">(function (d, w, c) { (w[c] = w[c] || []).push(function() { try { w.yaCounter36618640 = new Ya.Metrika({ id:36618640, clickmap:true, trackLinks:true, accurateTrackBounce:true, ut:\"noindex\" }); } catch(e) { } }); var n = d.getElementsByTagName(\"script\")[0], s = d.createElement(\"script\"), f = function () { n.parentNode.insertBefore(s, n); }; s.type = \"text\/javascript\"; s.async = true; s.src = \"https:\/\/mc.yandex.ru\/metrika\/watch.js\"; if (w.opera == \"[object Opera]\") { d.addEventListener(\"DOMContentLoaded\", f, false); } else { f(); } })(document, window, \"yandex_metrika_callbacks\"); <\/script> <noscript><\/p>\n<div><img decoding=\"async\" src=\"https:\/\/mc.yandex.ru\/watch\/36618640?ut=noindex\" style=\"position:absolute; left:-9999px;\" alt=\"\" \/><\/div>\n<p><\/noscript><br \/>\n<!-- delivered by GTranslate v4.8.8 in 81ms visit https:\/\/gtranslate.io --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nous \u00e9tions confront\u00e9s \u00e0 un probl\u00e8me pendant que nous essayions de cr\u00e9er une exp\u00e9dition (Utilisation de l&#39;API \/ exp\u00e9ditions) et ensuite nous avons r\u00e9cup\u00e9r\u00e9 l\u2019\u00e9tiquette (Utilisation de l&#39;API \/ exp\u00e9ditions \/ {ID_exp\u00e9dition} \/ files). Le probl\u00e8me \u00e9tait que nous avions une r\u00e9ponse en blanc. Lorsque nous avons v\u00e9rifi\u00e9 les envois sur le back-office, la capture [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[1120],"tags":[11125,11126,11127,16048,11124],"class_list":["post-27447","post","type-post","status-publish","format-standard","hentry","category-conseils-fr","tag-enregistrement-de-lenvoi-sur-spring-global","tag-enregistrement-de-lenvoi-sur-spring-omni","tag-enregistrer-une-expdition-dans-spring-global","tag-rponse-vide-lors-de-la-cration-dune-expdition"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Erreur Spring Global (Spring Omni): Obtention d&#039;une r\u00e9ponse vide lors de l&#039;extraction d&#039;une \u00e9tiquette - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/fr\/conseils-fr\/erreur-spring-global-spring-omni-obtention-dune-r\u00e9ponse-vide-lors-de-lextraction-dune-\u00e9tiquette\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Erreur Spring Global (Spring Omni): Obtention d&#039;une r\u00e9ponse vide lors de l&#039;extraction d&#039;une \u00e9tiquette - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"Nous \u00e9tions confront\u00e9s \u00e0 un probl\u00e8me pendant que nous essayions de cr\u00e9er une exp\u00e9dition (Utilisation de l&#039;API \/ exp\u00e9ditions) et ensuite nous avons r\u00e9cup\u00e9r\u00e9 l\u2019\u00e9tiquette (Utilisation de l&#039;API \/ exp\u00e9ditions \/ {ID_exp\u00e9dition} \/ files). Le probl\u00e8me \u00e9tait que nous avions une r\u00e9ponse en blanc. 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