{"id":817932,"date":"2022-09-07T10:41:22","date_gmt":"2022-09-07T10:41:22","guid":{"rendered":"https:\/\/www.knowband.com\/blog\/?p=817925\/"},"modified":"2022-09-07T10:41:22","modified_gmt":"2022-09-07T10:41:22","slug":"%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple","status":"publish","type":"post","link":"https:\/\/www.knowband.com\/blog\/es\/sin-categorizar\/%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\/","title":{"rendered":"\u00bfC\u00f3mo solicitar un reembolso por la compra en la App Store de Apple?"},"content":{"rendered":"<p><html lang=\"es\"><head><meta charset=\"utf-8\"><\/head><body><span style=\"font-weight: 400;\">Puede usar su iPhone, iPad, Mac o cualquier navegador en l\u00ednea para solicitar un reembolso por una compra de Apple. Apple ofrece reembolsos por compras realizadas a trav\u00e9s de App Store o iTunes, al igual que cualquier otro comerciante en l\u00ednea. Debe proporcionar una buena justificaci\u00f3n de la solicitud de reembolso para su aprobaci\u00f3n. Apple le negar\u00e1 el acceso al producto o servicio por el que solicita un reembolso. Puede usar su iPhone, iPad, Mac o cualquier navegador en l\u00ednea para solicitar un reembolso por una compra de Apple.\ufffd<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En su iPhone, iPad, Mac o a trav\u00e9s de un navegador en una PC con Windows, solicitar un reembolso es simple, pero no est\u00e1 claro de inmediato por d\u00f3nde empezar. En este art\u00edculo, le diremos el proceso paso a paso para solicitar un reembolso de Apple App Store.<\/span><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-get-an.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-817928\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-get-an.png\" alt=\"\u00bfC\u00f3mo obtener un reembolso de iPhone o iPad de Apple?\" width=\"760\" height=\"300\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-get-an.png 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-get-an-300x118.png 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h2><b>\u00bfC\u00f3mo obtener un reembolso de iPhone o iPad de Apple?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Independientemente de si est\u00e1 utilizando un iPhone, iPad, Mac o PC con Windows, el procedimiento para solicitar un reembolso por la compra de una aplicaci\u00f3n es pr\u00e1cticamente el mismo. Estos detalles son accesibles con un iPhone o iPad.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Inicie primero la tienda de aplicaciones de su iPhone o iPad.<\/span><\/li>\n<\/ol>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> Toque el signo de la cuenta en la parte superior de la esquina derecha.<\/span><\/li>\n<\/ol>\n<ol start=\"3\">\n<li><span style=\"font-weight: 400;\"> En la pesta\u00f1a Cuenta, seleccione Comprado. Si es miembro de un plan familiar, seleccione Mis compras tambi\u00e9n.<\/span><\/li>\n<\/ol>\n<ol start=\"4\">\n<li><span style=\"font-weight: 400;\"> Ubique el art\u00edculo por el que desea un reembolso, luego t\u00f3quelo.<\/span><\/li>\n<\/ol>\n<ol start=\"5\">\n<li><span style=\"font-weight: 400;\"> Haga clic en Informar un problema en la parte inferior de la p\u00e1gina. Se requerir\u00e1 su ID de Apple para iniciar sesi\u00f3n.<\/span><\/li>\n<\/ol>\n<ol start=\"6\">\n<li><span style=\"font-weight: 400;\"> En \u00bfQu\u00e9 podemos hacer para ayudarlo? , toca Quiero&#8230; y luego selecciona Solicitar un reembolso.<\/span><\/li>\n<\/ol>\n<ol start=\"7\">\n<li><span style=\"font-weight: 400;\"> Toque Seleccione la explicaci\u00f3n del reembolso y proporcione m\u00e1s informaci\u00f3n.<\/span><\/li>\n<\/ol>\n<ol start=\"8\">\n<li><span style=\"font-weight: 400;\"> Seleccione Siguiente, luego finalice el env\u00edo.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Apple puede tardar unos d\u00edas en examinar su solicitud y decidir si concede (o deniega) el reembolso.<\/span><\/p>\n<blockquote><p>Lea tambi\u00e9n:\ufffd<a href=\"https:\/\/www.knowband.com\/blog\/mobile-app\/how-to-get-refund-for-your-apple-app-store-purchase\/\">\u00bfC\u00f3mo obtener un reembolso por su compra en la App Store de Apple?<\/a><\/p><\/blockquote>\n<h2><b>\u00bfC\u00f3mo devolver algo a Apple en l\u00ednea?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Debe usar un navegador web para solicitar un reembolso por cualquier tipo de compra de medios, como una canci\u00f3n o una pel\u00edcula. Las solicitudes de reembolso de aplicaciones tambi\u00e9n son posibles en l\u00ednea.<\/span><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-return-something-to-Apple-online.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-817930\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-return-something-to-Apple-online.png\" alt=\"\u00bfC\u00f3mo devolver algo a Apple en l\u00ednea?\" width=\"722\" height=\"610\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-return-something-to-Apple-online.png 722w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-return-something-to-Apple-online-300x253.png 300w\" sizes=\"auto, (max-width: 722px) 100vw, 722px\" \/><\/a><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Inicie un navegador web y vaya a la p\u00e1gina Reportar un problema.<\/span><\/li>\n<\/ol>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> Selecciona Me gustar\u00eda en \u00bfEn qu\u00e9 podemos ayudarte? y luego selecciona Solicitar un reembolso.<\/span><\/li>\n<\/ol>\n<ol start=\"3\">\n<li><span style=\"font-weight: 400;\"> Selecciona la justificaci\u00f3n del reembolso haciendo clic en Cu\u00e9ntanos m\u00e1s&#8230;<\/span><\/li>\n<\/ol>\n<ol start=\"4\">\n<li><span style=\"font-weight: 400;\"> Presione Siguiente.<\/span><\/li>\n<\/ol>\n<ol start=\"5\">\n<li><span style=\"font-weight: 400;\"> Elija el producto por el que desea un reembolso y luego haga clic en Enviar en la parte superior de la p\u00e1gina.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Apple necesita unos d\u00edas para considerar o rechazar su solicitud de reembolso.<\/span><\/p>\n<p><a href=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-request-a-Mac-refund-from-Apple.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-817929\" src=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-request-a-Mac-refund-from-Apple.png\" alt=\"\u00bfC\u00f3mo solicitar un reembolso de Mac a Apple?\" width=\"760\" height=\"300\" srcset=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-request-a-Mac-refund-from-Apple.png 760w, https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-request-a-Mac-refund-from-Apple-300x118.png 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<h2><b>\u00bfC\u00f3mo solicitar un reembolso de Mac a Apple?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">En una Mac, el procedimiento para solicitar un reembolso a Apple por una aplicaci\u00f3n es bastante similar a como se hace en un iPhone o iPad.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Abra Mac App Store, luego haga clic en el s\u00edmbolo de la cuenta en la parte inferior izquierda.<\/span><\/li>\n<\/ol>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> Haga clic en el art\u00edculo por el que desea un reembolso en la p\u00e1gina Cuenta.<\/span><\/li>\n<\/ol>\n<ol start=\"3\">\n<li><span style=\"font-weight: 400;\"> Busque el enlace Informar de un problema en la parte inferior de la p\u00e1gina. Se requerir\u00e1 su ID de Apple para iniciar sesi\u00f3n.<\/span><\/li>\n<\/ol>\n<ol start=\"4\">\n<li><span style=\"font-weight: 400;\"> En \u00bfQu\u00e9 podemos hacer para ayudarlo? toca Quiero&#8230; y luego selecciona Solicitar un reembolso.<\/span><\/li>\n<\/ol>\n<ol start=\"5\">\n<li><span style=\"font-weight: 400;\"> Selecciona la justificaci\u00f3n del reembolso haciendo clic en Cu\u00e9ntanos m\u00e1s&#8230;<\/span><\/li>\n<\/ol>\n<ol start=\"6\">\n<li><span style=\"font-weight: 400;\"> Presione Siguiente.<\/span><\/li>\n<\/ol>\n<ol start=\"7\">\n<li><span style=\"font-weight: 400;\"> Presione Enviar en la parte superior derecha de la pantalla.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Si tiene alguna dificultad o problema con cualquiera de los procesos anteriores, puede comunicarse con nuestro equipo desde www.knowband.com. Estaremos encantados de ayudarle con el mismo. Adem\u00e1s, si necesita ayuda con nuestros m\u00f3dulos o necesita modificar su negocio en l\u00ednea, cont\u00e1ctenos en\ufffd<\/span><a href=\"mailto:support@knowband.com\"><span style=\"font-weight: 400;\">support@knowband.com<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p>Knowband tambi\u00e9n ofrece <a href=\"https:\/\/www.knowband.com\/mobile-app\/\">Desarrollo de aplicaciones Android e iOS<\/a> para tiendas de eCommerce CMS como Prestashop, Opencart, Magento, Magento 2 y Woocommerce. Obtenga m\u00e1s informaci\u00f3n al respecto aqu\u00ed:<br \/>\n<iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/W5A2qMachUw\" width=\"660\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Puede usar su iPhone, iPad, Mac o cualquier navegador en l\u00ednea para solicitar un reembolso por una compra de Apple. Apple ofrece reembolsos por compras realizadas a trav\u00e9s de App Store o iTunes, al igual que cualquier otro comerciante en l\u00ednea. Debe proporcionar una buena justificaci\u00f3n de la solicitud de reembolso para su aprobaci\u00f3n. Apple [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":817927,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kbui_enabled":"","footnotes":""},"categories":[218],"tags":[29587,29585,29586,29588,29584,29583],"class_list":["post-817932","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar","tag-cunto-tardan-los-reembolsos-de-apple","tag-estado-de-reembolso-de-apple","tag-informar-problema-manzana","tag-qu-decir-para-obtener-un-reembolso-de-apple","tag-reembolso-de-compra-en-la-aplicacin-de-apple","tag-suscripcin-de-reembolso-de-apple"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfC\u00f3mo solicitar un reembolso por la compra en la App Store de Apple? - Knowband Blog | Ecommerce Modules<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowband.com\/blog\/es\/sin-categorizar\/\u00bfc\u00f3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo solicitar un reembolso por la compra en la App Store de Apple? - Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"og:description\" content=\"Puede usar su iPhone, iPad, Mac o cualquier navegador en l\u00ednea para solicitar un reembolso por una compra de Apple. Apple ofrece reembolsos por compras realizadas a trav\u00e9s de App Store o iTunes, al igual que cualquier otro comerciante en l\u00ednea. Debe proporcionar una buena justificaci\u00f3n de la solicitud de reembolso para su aprobaci\u00f3n. Apple [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.knowband.com\/blog\/es\/sin-categorizar\/\u00bfc\u00f3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowband Blog | Ecommerce Modules\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Knowband\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-07T10:41:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.knowband.com\/blog\/wp-content\/uploads\/2022\/09\/How-to-Request-Refund-for.png\" \/>\n\t<meta property=\"og:image:width\" content=\"760\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Akash Goyal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@KnowbandPlugin\" \/>\n<meta name=\"twitter:site\" content=\"@KnowbandPlugin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Akash Goyal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/es\\\/sin-categorizar\\\/%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/es\\\/sin-categorizar\\\/%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\\\/\"},\"author\":{\"name\":\"Akash Goyal\",\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/fr\\\/#\\\/schema\\\/person\\\/5dcda571ae6741e575f2a08d9051d8e2\"},\"headline\":\"\u00bfC\u00f3mo solicitar un reembolso por la compra en la App Store de Apple?\",\"datePublished\":\"2022-09-07T10:41:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/es\\\/sin-categorizar\\\/%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\\\/\"},\"wordCount\":704,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/es\\\/sin-categorizar\\\/%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/09\\\/How-to-Request-Refund-for.png\",\"keywords\":[\"\u00bfCu\u00e1nto tardan los reembolsos de Apple?\",\"estado de reembolso de apple\",\"informar problema manzana\",\"qu\u00e9 decir para obtener un reembolso de apple\",\"reembolso de compra en la aplicaci\u00f3n de apple\",\"suscripci\u00f3n de reembolso de apple\"],\"articleSection\":[\"Sin categorizar\"],\"inLanguage\":\"es-ES\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/es\\\/sin-categorizar\\\/%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\\\/\",\"url\":\"https:\\\/\\\/www.knowband.com\\\/blog\\\/es\\\/sin-categorizar\\\/%c2%bfc%c3%b3mo-solicitar-un-reembolso-por-la-compra-en-la-app-store-de-apple\\\/\",\"name\":\"\u00bfC\u00f3mo solicitar un reembolso por la compra en la App Store de Apple? 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